Fortnum & Mason Diamond Jubilee Tea Salon

4.4
icon/ic_reviewCreated with Sketch.
12652 reviews
icon/ic_price_rangeCreated with Sketch.
£41 and over
icon/ic_cuisineCreated with Sketch.
British
Top tags:
  • Afternoon Tea
  • Special Occasions
  • Good for Birthdays
Fortnum & Mason's award-winning Afternoon Tea has been an essential part of Piccadilly visits - for Fortnum's visitors new and old alike - for centuries. Served in signature Fortnum's style in the elegant and refined surroundings of the Diamond Jubilee Tea Salon, every scone, cake and sandwich is fresh-baked by Fortnum's chefs. A truly iconic and very British experience, from first sip to final crumb.

Private Dining

Fortnum & Mason has four venues for special occasions, from bespoke breakfast to business lunches, tea parties, cocktail parties and private suppers. The rooms are each remarkable, and offer a range of entertaining possibilities.

View Private Dining Details
What 12652 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
food
4.3
service
4.5
ambience
3.9
value
Noise · Moderate
83% of people would recommend it to a friend
5
4
3
2
1
Sort by
Filters
A
London
2 reviews
Dined a day ago
Overall 3food 4service 4ambience 4

Frank the manager was very kind !
But... I am disapointed about one thing... :
I came very often to F&M Jubilee but I am disapointed about the new price. £60.00 for the same menu and no newness or additional options. The last price was correct (£45.00). This one is too expansive. I will find a new tea salon for my next venue...

OT
New York Area
1 review
Dined a day ago
Overall 1food 5service 1ambience 5

The service was unfortunately horrible. My first experience was amazing here. This was my friend’s first time experiencing afternoon tea. We had 4 different servers, there was No one consistent. My friend and I ordered a refill of sandwiches and did not come until a half hour later until we asked a different waiter and when we finally got our refill of sandwiches we i it got one of each type of sandwich even though there was two of us.
This spoiled my friend’s first experience of afternoon tea.

OT
London
1 review
Dined 2 days ago
Overall 4food 5service 4ambience 5

The venue, food and service was brilliant. Will definitely be back. Our waiter Chris couldn’t have done enough for us.

The only negative was the Maitre d’ when we arrived. He was particularly unhelpful and rude. He seemed completely uninterested and had minimal people skills.

R
London
1 review
Dined 2 days ago
Overall 4food 4service 3ambience 4

Service was erratic Ambience grand First teapot luke warm Why not leave water jug on the table rather than trapsing back & forth

MM
London
1 review
Dined 2 days ago
Overall 3food 3service 3ambience 4

Love the crockery! Very expensive and nothing special from other afternoon tea in the city! Service polite and correct but very slow. Very confusing and significantly wrong when the bill arrived!

C
London
1 review
Dined 2 days ago
Overall 4food 4service 3ambience 3

It’s a great spot for afternoon tea but overall it was very noisy and the waiting staff were not attentive at all - we had to repeatedly keep asking for basic cutlery that was missing - Dominico Gradia who was the tea connoisseur is what made the experience.
The High tea was okay and the Savoury Afternoon tea wasn’t worth it. If I was to go back again I would stick to the traditional Afternoon tea option. Overall it was a good experience but not memorable enough to rush back

DC
London
4 reviews
Dined 2 days ago
Overall 3food 3service 3ambience 4

My friend and I first went to Fortnum’s for afternoon a few years ago and had a lovely time, my favourite afternoon tea in London. We returned expecting it to be just as good but were left disappointed. The service, although pleasant, was a little haphazard with our server disappearing for a while before she reappeared - we had to try hard to get noticed to get some tea. Some of the sandwiches were a little stale and the two tiny scones rock hard.
All in all disappointing. The setting is lovely but came away feeling bit let down after such an exceptional first visit. Next time I’ll be looking at one of the hotels such as the Dorchester.

CS
London
1 review
Dined 2 days ago
Overall 5food 5service 3ambience 5

Overall my husband and I had a great experience here. It was our first trip to London and visiting here made for a memorable experience. My husband actually enjoyed tea for the first time in his life!
Unfortunately we had a waiter that appeared to be new in his position. My husband did not get the correct entree . Sandwiches were sent to the table as he waited for his beef to be prepared. We had ordered extra scones and they did not come until we were leaving so ended up having them boxed.

SB
Chicago
3 reviews
Dined 2 days ago
Overall 2food 3service 3ambience 3

Beautiful setting and that’s where it ends - far too disorganized and the staff seem stressed which takes the joy of being there. The food is sub par. Good one off experience but. Ever to be repeated

LR
Nashville
2 reviews
Dined 2 days ago
Overall 5food 5service 5ambience 5

The food was excellent and the service was first rate. The atmosphere really added to the whole Afternoon Tea experience. They gentleman playing piano is extremely talented and it felt like an indulgent afternoon.

a
Dusseldorf Area
1 review
Dined 3 days ago
Overall 5food 5service 5ambience 5

Marianne was our server. She was a jewel! Fantastic experience.

KB
New York Area
1 review
Dined 3 days ago
Overall 5food 5service 5ambience 5

Lovely experience. The dining room is beautiful, the food is delightful. We will absolutely do it again next time we’re in town.

K
New York Area
1 review
Dined 4 days ago
Overall 5food 5service 5ambience 5

A lovely first afternoon tea experience. Delicious food, impeccable service, and delightful atmosphere with live piano playing in the background. Highly recommend!

OT
Tampa
7 reviews
Dined 4 days ago
Overall 5food 3service 5ambience 5

Afternoon tea experience

DM
London
1 review
Dined 4 days ago
Overall 3food 3service 5ambience 3

The quantity of food for our afternoon tea had drastically reduced and the price had risen so much since our last visit. It was very disappointing, we won't be visiting again.

l
Kent
1 review
Dined 4 days ago
Overall 4food 4service 4ambience 4

We were seated in the smaller part of the tearoom which we were pleased about. The colour scheme and the tableware and napery were delightful. Service was good and the ambiance was pleasant. Generous helpings and no problem taking a doggy bag home. A little surprised at the standard of dress of some of the guests which seemed rather too casual in some cases.

A
1 review
Dined 4 days ago
Overall 3food 3service 3ambience 4

As a treat for my parents and had never been to an afternoon tea, we were looking forward to this as a special experience. Overall it was okay. Maybe it wasn’t ‘our thing’ but in terms of value for money, it was enormously expensive for what it was. Our server didn’t really explain what we could expect and me being a Pescatarian, I thought I could’ve have been better accommodated in terms of choice/options. We weren’t told we could take food home either. Luckily my parents enjoyed it, and we can put a ‘tick’ at having done it, but I reckon your money could be spent better elsewhere.

M
Tokyo
1 review
Dined 5 days ago
Overall 1food 2service 1ambience 1

I needed 40 minutes at the reception although I had a reservation and also waited for another 30 minutes since I ordered. Totally, I had to wait for over one hour for my afternoon tea. The waiter was arrogant. I never return here. I do not recommend this to my friends.

JT
1 review
Dined 5 days ago
Overall 2food 4service 1ambience 4

Nobody at F&M is reading this anyway, so no point in witing anything.

FU
1 review
Dined 5 days ago
Overall 5food 5service 5ambience 5

Very friendly stuff, excellent food (you'll get more, if you want), fine Selection of food. Fine experience

KM
Raleigh
3 reviews
Dined 6 days ago
Overall 5food 5service 5ambience 5

Best afternoon tea in London and I’ve had a few. Jose was a great waiter and the gluten free variation was delicious

OT
Orange County
5 reviews
Dined 6 days ago
Overall 5food 5service 5ambience 5

The experience was great and so were the food and teas!!

SD
Tokyo
2 reviews
Dined 6 days ago
Overall 4food 4service 5ambience 4

One of the menu cards I was provided was torn out from the staples. Not a big deal, but this kind of attention to details makes a difference especially if you expect the guests to pay that amount of money.

LH
Orlando
1 review
Dined 6 days ago
Overall 2food 4service 4ambience 3

Our reservation was confirmed for 3 pm but when we arrived we were told that they were closed for a private event and to come back at 4 pm. They also said “We’ll be sure to give you a good table” which is quite insulting.
The food was good but nothing exceptional compared to other places in London where we’ve had afternoon tea. The service was adequate but considering we had been sent away and told to come back we expected an apology at the very least.
A phone call, text, or email should have been sent earlier in day or even the day before to let us know about the private event. We did call and confirm (as they requested) on Saturday and nothing was said about a change in time.
I would probably recommend for friends to have afternoon tea at another establishment if they are visiting London.

AB
1 review
Dined on 15 September 2019
Overall 4food 5service 4ambience 3

It was everything we expected- wonderful service, the food was delicious and it is also is very nice that they offer the opportunity to reorder more food so the price is more than fair
Definitely a must if you are in London -doesn’t matter if as an London inhabitants or as visitors

h
Minneapolis
2 reviews
Dined on 15 September 2019
Overall 5food 5service 5ambience 5

Lovely food, the Gluten free tea was outstanding and the service was exceptional. Great experience overall

OT
London
1 review
Dined on 15 September 2019
Overall 5food 4service 5ambience 5

Mummy and daughter treat which was absolutely amazing. I had the vegetarian tea and my daughter had the Children’s tea. Both were plentiful and refills always offered. The most special part of the tea was the impeccable service from our lovely waiter Jose! Really something special

SN
London
2 reviews
Dined on 15 September 2019
Overall 4food 3service 5ambience 5

The Afternoon tea is really a hit and miss for me, while the sandwiches are delicious the cakes and scones are quite disappointing. This is my second visit so I was hoping for an improvement on the scones which were unfortunately another disappointment. They were extremely dry with hardly any flavour. You have to smother them with jam and cream to make them edible. On the plus side the staff are friendly and attentive. Nothing is too much trouble, you do feel very looked after! The atmosphere and surroundings are also very elegant and relaxing.

I
New York Area
84 reviews
Dined on 14 September 2019
Overall 4food 3service 3ambience 5

Disappointing with a few finger sandwiches and small bite-sized pastries. The tea was dilute and the food ordinary, hardly worth 60£ price. Service average. Nice atmosphere and tradition for tourists only!

MG
1 review
Dined on 14 September 2019
Overall 5food 5service 4ambience 5

The food was great and the tea was excellent. The service was a little pressing in my opinion but nothing too bad in the end, very nice and polite waiter. Also, it wasn't really clear if the food they offer to take home or have more is in supplement or not. But we had a great time, I would recommend it and come back again

OT
Washington DC
2 reviews
Dined on 14 September 2019
Overall 5food 5service 5ambience 5

Tea time exceptionnel. Thes rares. Tout est à volonté
Nous avons ete tres surpris car ns etions 7 et avons demandé 3 scones suppl et tout a ete reservi. Vraiment ne pas prevoir de diner apres.

Report
s
1 review
Dined on 14 September 2019
Overall 2food 1service 4ambience 4

Very disappointed with our experience. Scones were hard and crumbled infact inedible.
2nd batch offered were not much better. Extremely over priced and I am not one that usually complains but this was just not the experience we were expecting.

OT
London
1 review
Dined on 14 September 2019
Overall 5food 5service 5ambience 5

We where treated fantastically from start to finish nothing was to much trouble. Everyone was so helpful explaining everything we needed to know. We didn’t feel hurried just calm and made to feel special on our anniversary. Full marks from us

NW
London
1 review
Dined on 14 September 2019
Overall 5food 5service 5ambience 5

The waiter over heard me talk about my birthday and came out with some birthday cake and made a big fuss. She was so lovely with my girls. Service was amazing.

Food was lovely with a lovely view of London. I would definitely love to visit again.

AL
1 review
Dined on 14 September 2019
Overall 4food 5service 5ambience 5

A lovely experience, great food and service. The kids offer was great

UN
London
1 review
Dined on 13 September 2019
Overall 5food 5service 5ambience 5

Wonderful environment and service.
Scheduling a table super easy...straight out from my phone.
Our Waitress Marianna was awesome....guided us through our first experience in London with tea and savories / sweets....
Outstanding!

J
1 review
Dined on 13 September 2019
Overall 4food 5service 5ambience 5

The overall experience was wonderful. The scones add to the experience beyond anything else. My choice of tea was rather bitter, which contrasted my order of a sweat tea, however the fault is mine for having a sibling of English breakfast tea, which, by it’s very nature is bitter.

AK
London
1 review
Dined on 13 September 2019
Overall 5food 5service 5ambience 5

I really liked the experience, food was super tasty, service is impeccable, i liked the interior

PB
1 review
Dined on 13 September 2019
Overall 5food 5service 5ambience 5

Absolutely fabulous, the staff were fantastic, the place is elegant and the food exceedingly good. Would recommend everyone should experience the afternoon tea at Fortnum and Mason

ES
London
1 review
Dined on 13 September 2019
Overall 3food 5service 3ambience 5

We reserved months ahead and had a tight timeline. They didn’t seat us until 15 min after our reservation. Then we had to ask for our check 3 times before they brought it. We ended up 30 min late to our next engagement.

1
2
3
250