Fortnum & Mason Diamond Jubilee Tea Salon

4.4
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13351 reviews
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£41 and over
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British
Fortnum & Mason's award-winning Afternoon Tea has been an essential part of Piccadilly visits - for Fortnum's visitors new and old alike - for centuries. Served in signature Fortnum's style in the elegant and refined surroundings of the Diamond Jubilee Tea Salon, every scone, cake and sandwich is fresh-baked by Fortnum's chefs. A truly iconic and very British experience, from first sip to final crumb.

Private Dining

Fortnum & Mason has four venues for special occasions, from bespoke breakfast to business lunches, tea parties, cocktail parties and private suppers. The rooms are each remarkable, and offer a range of entertaining possibilities.

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Special Offers

Complimentary glass of champagne

A complimentary glass of champagne per person with all classic afternoon teas booked all day Mon - Friday.

Terms and Conditions: Maximum of 6 diners. Includes VAT, excludes service.

Valid For: 1 - 6 people

Starts: 17 January 2020

Ends: 31 January 2020

Availability: Mon-Thu 11:30-19:00
Fri 11:00-19:00

Complimentary glass of champagne

Complimentary Glass of champagne with afternoon tea from 17.00-19.00.

Terms and Conditions: Maximum of 5 diners. Includes VAT, excludes service.

Valid For: 1 - 5 people

Starts: 16 January 2020

Ends: 31 January 2020

Availability: Mon-Thu 17:00-19:00

What 13351 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
food
4.2
service
4.5
ambience
3.9
value
Noise · Moderate
82% of people would recommend it to a friend
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DN
1 review
Dined 2 days ago
Overall5food5service5ambience5

Very nice, elegant and tasty 😁
We enjoyed the whole experience and would highly recommend.
Irene was the perfect server. Sweet, attentive and professional.

TJ
London
1 review
Dined 5 days ago
Overall2food2service4ambience4

Too expensive compared to what you got. Service was good, and the place was nice, but can get equally good food and tea somewhere else for half the price.

ND
London
3 reviews
Dined 5 days ago
Overall5food5service5ambience5

Amazing as usual- really good place to take friends visiting London

TK
London
1 review
Dined 5 days ago
Overall5food5service5ambience5

Everybody who visit to London should have an experience of afternoon tea at Fortnum and Maison. That would be a marvelous memory in whole life.

M
1 review
Dined 5 days ago
Overall5food5service5ambience5

I just love this place , I would definitely return again

B
1 review
Dined 6 days ago
Overall4food5service4ambience4

Excellent food, slight delay for our pre booked table but staff very accommodating and compensating. Very enjoyable experience. Menu offers a good choice.

LC
London
1 review
Dined 6 days ago
Overall5food5service5ambience5

We had afternoon tea for my husbands 50th Birthday and it was fantastic.
The young lady that looked after us called Anna could not do enough for us and was very polite and friendly, she made the experience even more fantastic

MH
London
1 review
Dined 6 days ago
Overall5food5service5ambience5

I came here with a friend for afternoon tea and it was lovely. Would highly recommend

AB
1 review
Dined 6 days ago
Overall5food4service5ambience5

Had a very lovely afternoon tea, we had Chris taking care of our table. He was very attentive and professional, we are very lucky to have him serve us. I will definitely recommend him to serve us again!

NB
1 review
Dined on 9 January 2020
Overall3food3service5ambience5

The sandwiches across both the guests did not feel or taste fresh which was disappointing.

OT
Seattle
3 reviews
Dined on 8 January 2020
Overall5food5service5ambience5

Gluten free afternoon tea was amazing. The tea itself was to die for and the staff was super friendly and extremely attentive.

FA
London
1 review
Dined on 7 January 2020
Overall5food5service5ambience5

I went there with my 10yo daughter to celebrate the end of her exams, her first afternoon tea, and the staff could not have been nicer 10/10. They were able to advise us on what to chose and what tea would be suitable for a child. The food was really lovely too.

OT
New York Area
2 reviews
Dined on 7 January 2020
Overall5food5service5ambience5

Jose - the best waiter ever.

M
London
1 review
Dined on 7 January 2020
Overall4food4service4ambience4

Overall was very good. Just a scone was a bit too hard.

OT
London
1 review
Dined on 6 January 2020
Overall5food4service5ambience5

英語もまともに話せない私が1人で訪れたのですが、働いている方々が優しく丁寧に対応して下さりとても満足致しました。またロンドンへ訪れた際は是非利用したいと考えています。

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MM
Hampshire
1 review
Dined on 6 January 2020
Overall5food5service5ambience5

We were visiting the UK from Australia and wished to say thank you to two special friends of ours for their generous hospitality. We were going to the theatre that evening and had booked the Afternoon Tea as a treat. The whole experience, from the moment we arrived, was fantastic and fulfilled all our expectations. First rate service, extremely tasty and expertly prepared food.

We would strongly recommend this to others.

KI
Peeblesshire
1 review
Dined on 6 January 2020
Overall5food5service5ambience4

The king of afternoon teas!!!!!
Nothing compares;)))

CO
London
3 reviews
Dined on 6 January 2020
Overall5food5service5ambience5

The staff surpassed themselves in making our experience enjoyable beyond expectation. They excelled themselves in making a perfect experience even more perfect. Everything from the moment we entered the Salon to the moment we left was exceptional. It would be impossible to improve on our Diamond Jubilee Tea Salon experience. We can't wait to return!

BB
Washington DC
2 reviews
Dined on 5 January 2020
Overall3food5service2ambience4

I’ve had afternoon tea at Fortnum & Mason a number of times. As always, the food was excellent (I did the savoury tea), but the service was very disappointing. The initial order-taking was fine, but after that, I had to ask multiple times for everything else I wanted/needed. I felt like I got ignored in favor of tables with more people. That’s not been my experience here in the past, but it certainly was this time.

K
1 review
Dined on 5 January 2020
Overall5food5service5ambience5

We had a Great time at The Diamond Jubilee Tea Salon. Outstanding service! Would recommend it to all.

AT
London
1 review
Dined on 5 January 2020
Overall5food5service5ambience5

Amazing atmosphere, excellent service from our waiter Colin and gorgeous food. It was a wonderful experience.

PC
London
1 review
Dined on 5 January 2020
Overall5food5service5ambience5

Worth the expense. Had several rounds or sandwiches, tried multiple types of the teas on offer and what we didn't eat was boxed up and given to us to take away.

M
Kent
1 review
Dined on 5 January 2020
Overall4food5service4ambience5

An amazing afternoon tea experience in a beautiful setting. The food was fantastic. The service was a little slow in the end but as my friend and I were busy talking we did not mind too much. Our main person at the start kept checking if we wanted any more of anything and was super, it was only towards the end of our time we were waiting a little longer than we would have liked for a second pot of tea. However we were having a relaxing afternoon so it was not a huge deal. Would still highly recommend it.

DS
1 review
Dined on 4 January 2020
Overall3food2service1ambience4

Not that good. The service was really bad, the food was just ok.

OT
Toronto
1 review
Dined on 4 January 2020
Overall1food1service1ambience1

Don’t come, the food is bad (you can get better sandwich and scone even in M&S for £10.) The service is the worst.
The waitress looks refusing to guide us to the table. The waiter looks tired and anxious, I have to call him several times for tea, jam... the waiter tried to rush us to finish earlier.

EO
1 review
Dined on 4 January 2020
Overall5food5service5ambience4

The food and tea was excellent but it is too bad that the noice level was very high, very high. The service was very good, even though you at times felt invisible due to many tables per server.

G
London
1 review
Dined on 4 January 2020
Overall5food5service5ambience5

Beautiful setting and crockery. Fantastic food and impeccable service! Also allowed a doggy bag! Many thanks!

FK
London
1 review
Dined on 4 January 2020
Overall5food5service5ambience5

My Daughter and I loved every moment that we were there. This was our third time at F& M and we will defiantly be back for me tea.

The only thing that I had to double check was the tea cups had makes on them due to probably being used quite a lot

LM
1 review
Dined on 4 January 2020
Overall2food4service1ambience2

We were seated in the Drawing Room, which was not where we expected to sit based on previous outings to F&M. It felt like we were an afterthought as soon as we sat down. My mother and I wanted to go for a nice birthday tea, and honestly, we were left waiting for water, tea, more sandwiches and general inquiries about our tea. There were three tables near us that once the diners left, were left uncleared for about 20 minutes. The servers themselves were nice and clearly understaffed, but they just were unable to provide the service we expected when paying £60 per person. If I'm being honest, it did put a bad taste in my mouth on what was supposted to be a specail experience for my birthday. I'm not sure if this review gets back to Fortnum themselves, so I'll probably email them as well. I was very disappointed.

J
1 review
Dined on 4 January 2020
Overall1food2service1ambience2

First of all there was no introduction on the menu considering we were there for the first time so we were left on our own to figure out how it works and what is on the menu. We were not even told that there is an option for refilling the sandwiches and sweets. Secondly service was slow / poor. Our jam tower took a long time to arrive after several request. Tables around us were not cleared away for at least half an hour or more which highly affected our dining experience. This is totally not what I am expecting from Fortnum and Mason especially if I am being charged a 12.5% service charge.

BH
London
1 review
Dined on 3 January 2020
Overall5food5service5ambience5

First time here. Nice environment. Friendly staff. Honestly a bit pricey but worth the money. I ordered a signature afternoon tea set and a savory one so we could try both. All items, including food and tea, are with unlimited refills. You can even try out different blends without additional charge. Not only the tea, food was definitely amazing. They also had a small selection of complimentary cakes slices available on top of the afternoon tea sets.

RT
Miami
1 review
Dined on 3 January 2020
Overall5food5service5ambience5

Absolutely loved this experience. The food, service, and atmosphere was something I will treasure forever.

MH
London
2 reviews
Dined on 3 January 2020
Overall3food3service2ambience5

There are insufficient staff. We had to wait 20 minutes for a second pot of tea after waiting 20 minutes for a glass of wine. Tea was cold. White bread was spongy and tasteless. The beef was exquisite. The manageress was charming and apologetic. The male guests were generally very casually and badly dressed.

LB
London
1 review
Dined on 3 January 2020
Overall3food3service2ambience4

The whole experience was quite disorganised. While our waitress was perfectly pleasant she had difficulty in explaining tithe menu to us. Our ‘voucher’ was mislaid and there was a great deal of toning and frying going on about this with no communication back to us. To be fair our wine was not charged for - a nice gesture but I would suggest the extra cost involved to go to the Ritz where the experience is seamless is well worth the money

CO
1 review
Dined on 3 January 2020
Overall5food5service5ambience5

The most amazing customer service and you get a lot for what you pay for definitely going to come back again

g
Greece
7 reviews
Dined on 3 January 2020
Overall4food5service5ambience4

Obviously this is a very expensive option. The service and quality are exceptional, the experience is worth it. In my humble opinion, the noise level is not tolerable due to the design of the place and the materials used. The live piano does not help mask this, in fact it exacerbates it. The tea options are 4 pages long! The savoury food options are amazing except from the beef entrée which is quite bad. The sweet food options are all excellent. The scones are divine.

TR
1 review
Dined on 3 January 2020
Overall2food2service2ambience3

A disappointed overall visit. No tablecloth, one small cream for four people, waited on sugar and napkins for table. We each paid £80 for afternoon tea experience and thought we did not get value for money

D
London
1 review
Dined on 3 January 2020
Overall1food2service1ambience3

The tea pot was dirty,tattered tea cups and poor service.

OT
London
1 review
Dined on 3 January 2020
Overall3food3service2ambience5

I was so looking forward to this experience. I enjoyed my last two times at F+M's, but this time left much to be desired.

Service was laughably slow, even though it was only 1230AM; the cutlery and china had seen better days, and the 'replenishables'' were not so forthcoming.

I would look elsewhere in the future.

OT
London
1 review
Dined on 2 January 2020
Overall2food2service1ambience3

The service was really lacking - we were seated but no one came to greet us. 15 minutes in we had to call a waiter to place our order. The food was ok, but we were not offered the cakes from the trolley and when we asked for it, our waiter must have misunderstood because nothing came. Totally not worth the price, would not go back.