Fortnum & Mason Gallery Restaurant
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"This was a surprise meal for my mum and she loved every moment. From being shown to the table and deciding on her order, which was helped by the friendly and helpful waitress. There was no rush and we all enjoyed the delicious main meal and drinks."
Great place for lunch, reasonable prices and excellent menu. Perfect before a visit to the RA.
Very pleasant experience. Set meal was well cooked and attractively presented. Service was friendly but not intrusive. Will go again!
More casual dining than we recall from a few years ago, but still good. The food we had was excellent and would happily visit again.
The only slight niggle was we were given a table close to the kitchen and toilets so although there was plenty of room for people to pass, there was a continual flow of people passing. I realise now though that we could have requested another table if one was available elsewhere in the restaurant.
Other than this we were a very happy party of four!!
Excellent. Great food and cocktails. Service was attentive.
Nothing to add - nothing to add but need for 50 characters is silly
Excellent place for lunch! Fresh produce cooked to perfection and beautifully presented. Would thoroughly recommend!
Enjoyed a lovely lunch of soup and fish & chips. Both were outstanding as was the service from Maria and Karolina. We will return.
As always, another fabulous meal at The Gallery. Fantastic food and great service make it a favourite of ours whenever we are in London.
I have eaten at The Gallery on a few occasions in Fortnums and so chose it for an early Mother’s Day celebration. OpenTable asked me if there was a celebration, to which I answered, but wasn’t sure why. Turns out, for no reason as no one asked me if we were celebrating or made a fuss of my Mum in any way. In fact the service was at best, poor. The waitress was unattentive and left us sat for quite some time without coming over. Eventually I had to ask for some tap water which she duly provided in small glasses and then was not seen again, so I had to ask someone else so fill them up again. The other drinks were forgotten about so again I had to ask about them.
Considering my Mum has always loved Fortnums, I thought this trip to London and the Gallery for lunch would be special, unfortunately it just left me with a large service tip, of which I feel I had absolutely none.
We arrived long after my reservation but the staff accommodated us easily and showed us how to get the best value from the menu.
A reliable and central venue to meet friends who may not be familiar with London.
The Welsh Rarebit is still the best!
Lovely experience, excellent food, service and atmosphere
Annual meeting with friends in London to celebrate. The service was great and the food delicious. Especially the soup was a wonderful experience! Loved it!
The Gallery Restaurant is set at the back of the Ground Floor of Fortnum and Mason's with an open plan arrangement. The Service was excellent with attentive friendly staff, while the food was of good quality and well presented the Menu and Wine List were limited. Would recommend for a comfortable meal, close to Piccadilly and the areas many attractions including the Royal Academy opposite.
Our visit 20/2 was overall very good. However, a small mess up with our order meant we were waiting over 30 mins, what saved the day was a senior team member who apologised very quietly and confidently and gave us on the house a extra drink each. This mended the situation, so I thank you, The Gallery Team for looking after my mum and I on a special day! Thanks we will be back soon
On the occasion of my mother’s 91st birthday I booked a table in the restaurant. She has been a life long lover of Fortnums and has many happy memories of the store. The service was slow, and I had to ask twice for water as I was on medication.
Service & meal was exceptional.
The service was extremely slow. Not one member of the staff actually came to us , we had to stop them whilst they were serving or clearing tables for drinks, food and then the bill.
We had a table for 4 booked 15/2/20 at 12:15
Always enjoy going to this restaurant for the ambience, food and the service and value.
Staff were attentive and efficient. Food was incredible. Would be good to have bread served automatically with the starter of soup. Well done.
Great restaurant and venue, always love going there
We went for breakfast. I had Eggs royale which was very good but slightly disappointed there was no “full English” option. Coffee was in quite small cups.
A most enjoyable meal; good value, good service and the staff were very helpful in providing my wife with gluten-free items. It was our first visit; but it will not be our last. Thank you.
Just love going to Fortnum and Mason, amazing store with so many restaurants to choose from. My friend and I had lunch in the Gallery Restaurant to celebrate our birthdays. Great ambience, food was great. Service was good too. After lunch we were given a piece of cake with two candles with Happy Birthday written in chocolate. We thought that was a lovely touch.
The restaurant looks very tired.
Staff were over-zealous and tried to rush us into ordering. Food, which was ok, but nothing special, arrived with almost indecent haste. Drinks list was whipped away before we had time to choose and I had to ask for it back.
Having been asked several times if everything was all right we were thankfully then left alone. Getting the bill and paying it was tortuous. I was tempted to start walking out to see if that would provoke some action. I shall not be coming back.
The food was really great! And the atmosphere was so comfortable that my friends and I had nice afternoon there!