Fortnum and Mason - St. Pancras Station

4.4
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235 reviews
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£25 and under
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British

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Afternoon Tea
Afternoon Coffee
This brand new outpost of Fortnum & Mason is a haven of tranquility amidst the bustle of St Pancras International Station. The perfect way to begin or end your journey, or a convenient and congenial place to meet friends and colleagues, it serves a varied menu of drinks and light meals throughout the day.The new store combines a well-stocked shop with a tea salon. We take reservations for breakfast and for our all-day dining menu.

For breakfast, there are the simple pleasures of toast, cereals and porridge as well as more substantial fare such as kedgeree, Welsh Rarebit and Eggs Benedict.

All-dining can be light or hearty as required, with a menu featuring savoury tarts and salads as well as hot meals such as braised venison and fish pie. Champagne, beer and wine are all available, as well as soft drinks, tea and coffee.

Finally, it should go without saying that Afternoon Tea is also on the menu, alongside scones, cake, ice cream and puddings.
What 235 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.5
food
4.5
service
4.3
ambience
4.0
value
Noise · Quiet
80% of people would recommend it to a friend
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EM
ElaineM
London
1 review
Dined on 1 March 2020
Overall3food3service5ambience5

The cakes and scones were very good. The avocado on toast was very average as was the crab salad both lacked garnish or a side salad at least!

t
tracieh
London
1 review
Dined on 23 February 2020
Overall5food5service4ambience5

I personally loved my dining experience with F&M, a relaxed and sophisticated atmosphere coupled with old fashioned service, the food was second to none, a must do for everyone at least once I say, very English and very proper

AD
AntonyD
1 review
Dined on 22 February 2020
Overall5food5service5ambience5

Wonderful service, and we soon forgot that we were inside a major train station. Complimentary birthday cake as a lovely tough.

CA
CAROLINET
1 review
Dined on 21 February 2020
Overall2food2service3ambience2

Limited menu. Though the menu had food allergy codes at the bottom of the menu, NONE of the food had the codes next to the food- not that it didn't have allergens, but that it just wasn't done. Had to ask the waiting staff for gluten free which seemed a bit of a shock anyone could be. Ended up with a moderately dry bit of fish on some spinach. My partner's meal also moderately only. The cafe is squeezed into the F&M shop which is its main business. Tables very close. Neighbour table had cream tea- and it didnt look that appertising either.
Won't be going back.
On the positive one of the waitresses was very good.

MB
MariaB
London
1 review
Dined on 15 February 2020
Overall5food5service5ambience4

We took my boyfriends grandparents here for Afternoon Tea and thoroughly enjoyed our time. The good selection was great and although the tea is £35pp they provided us with refills whenever we asked which was great. There were a wide variety of tea’s available! The staff were very friendly and attentive, and even though the restaurant is in a shop within the station it was very quiet inside and felt like we were away from the hustle & bustle. I would definitely recommend

MD
MarjanD
Edinburgh
2 reviews
Dined on 5 February 2020
Overall5food5service5ambience4

Very friendly helpful staff. Delicious food. Always enjoy the food. Brilliant location and much much quieter than F&M in Picadilly

B
Bathbun
1 review
Dined on 18 January 2020
Overall5food5service5ambience5

What an oasis of calm in such a beautiful station. A wonderful place to meet friends near the platform. Staff couldn’t have been nicer and food lovely. Not as many tables as last time I visited so will always make sure I reserve one of their few tables for another time ... only one negative is the lack of a toilet. There are the stations toilets a short walk away but the queue for the ladies is often very long so not ideal mid lunch! Will definitely be returning next time I’m back in London St Pancras!

PV
PeterV
1 review
Dined on 18 January 2020
Overall2food4service5ambience1

No heating on a cold day. Plates for warm dishes had not been warmed and food got cold very quickly.

OT
OpenTable Diner
London
1 review
Dined on 1 January 2020
Overall4food4service5ambience4

The dessert not very well

OT
OpenTable Diner
London
2 reviews
Dined on 31 December 2019
Overall5food5service5ambience5

Outstanding as usual! Thank you!

F
vipFabulous
London
32 reviews
Dined on 23 December 2019
Overall3food3service4ambience1

The new seating arrangement doesn’t work on diners. Very cramped and noisy. Shame as it used to be a favourite venue to meet friends

S
Shougo
London
1 review
Dined on 23 December 2019
Overall3food3service4ambience4

I like the place and the tea was great. But poached eggs in eggs benedict should have a slightly runny yolk. These did not which I think is a basic prerequisite skill of working in a kitchen. Servers will polite though and I did like the cute little seating area.

WE
WendyE
Bristol
1 review
Dined on 22 December 2019
Overall5food4service5ambience4

We ate in December when it was busy ....there was a cold draft from the main door .... we didn’t mention it as the other tables would have had the same issue and our waiter was lovely .... I didn’t think he could have done anything about it anyway. We thoroughly enjoyed our breakfast and will definitely dine again when we visit London next time

RC
RobertC
London
1 review
Dined on 20 December 2019
Overall3food4service4ambience2

A bit exposed - like eating at a table on a mini roundabout. Better value teas in more comfortable surroundings to be had in a myriad of other venues.

PG
PhilipG
Warwickshire
3 reviews
Dined on 18 December 2019
Overall5food5service5ambience4

A perfect stopping off place to refuel before taking the train. Pleasant atmosphere, very attentive staff and the food was good.

NC
NancyC
1 review
Dined on 9 December 2019
Overall3food2service2ambience3

I order the prawns salad which is very small in portion. There is too much thousand island dressing and the size of the prawn could hardly be called "king prawns". There is only a few ice lettuce at the bottom and I don't see how one can describe it as "salad". It's literally a dish with no character but just a few tasteless prawns and shredded ice lettuce mixed with thousand island dressing, not dollar for value.

0
0ts0
London
1 review
Dined on 7 December 2019
Overall3food5service2ambience3

I booked a table in advance but the table was not ready at all. I went to the reception and said that I've made a reservation. I was asked to wait for a minute at the bar counter but I waited for a while. Finally, the staff came over to me and asked if I was okay with the counter even there is an open table. I replied if I could have the table. They were displeased with my answer. After all, I was able to get the table. The other staff was very kind but the staff I encountered first was very unkind. He served me tea without saying a word.

P
Piscean
Hertfordshire
3 reviews
Dined on 1 December 2019
Overall4food4service5ambience2

Disappointed to find a smaller seating area. A little disconcerting when shoppers walk between the bar and the seating area. The food and service are very good but the overall ambiance is spoilt by the shoppers.

RK
RikaK
London
1 review
Dined on 29 November 2019
Overall1food1service2ambience2

They did not have the Classic Afternoon Tea set and the lady in assistance was not very helpful.

TC
TungC
London
1 review
Dined on 16 November 2019
Overall4food3service5ambience4

The food are average-level.
The atmosphere and the service is really nice tho. Nice place to spend some time chatting with friends/family.

OT
OpenTable Diner
County Durham
1 review
Dined on 14 November 2019
Overall4food4service4ambience5

Some of the sandwich flavours were nice (the tapenade style one was lovely), but some could be improved.
I didn't appreciate being called 'Madam' almost constantly by staff. It felt not only grating, but quite patronising.
I also especially didn't appreciate the extra service charge that was added to the bill. I had anticipated the price for the afternoon tea in advance (we were only a party of 2), and if I'd known how much it would have been with the extra charge, I probably would have gone elsewhere.

OT
OpenTable Diner
London
2 reviews
Dined on 21 September 2019
Overall5food5service5ambience5

Excellent! Thank you!

OT
OpenTable Diner
Hawaii
2 reviews
Dined on 14 September 2019
Overall5food5service5ambience5

I'd fine restaurant.

Report
A
Avis
1 review
Dined on 25 August 2019
Overall5food4service5ambience4

Great tea and cake. Sandwich are good, so is the scone.

M
Muriel
London
1 review
Dined on 19 August 2019
Overall5food5service5ambience4

Ne pas passer par Londres sans prendre un afternoon tea chez Fortnum & Mason....voilà l'essentiel

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EH
EricH
1 review
Dined on 17 August 2019
Overall5food5service5ambience5

Hector the waiter was just THE BEST!
Recommend him and F&M

AL
AnnieL
London
2 reviews
Dined on 16 August 2019
Overall2food3service1ambience3

Policy not clear, a waitress said yes, but another waiter said no. Staff are not friendly and not helpful. This was our last lunch in London, totally destroyed our good memories of London.

s
silvia123
London
1 review
Dined on 11 August 2019
Overall5food5service5ambience5

Great food , relaxed atmosphere and great service. Very good value for money.

DR
vipDianeR
London
14 reviews
Dined on 7 August 2019
Overall5food5service5ambience5

Excellent breakfast and service. Lovely little high quality cafe

YH
YasminH
London
2 reviews
Dined on 1 August 2019
Overall5food5service5ambience5

Brilliant, beautiful ‘made with love’ food,
High level of staff etiquette.

ML
vipMauriceL
New England
3 reviews
Dined on 27 July 2019
Overall5food5service5ambience4

Not just about the afternoon tea. Everything on the set menu was good. Impeccable service too.

JR
JacquiR
1 review
Dined on 24 July 2019
Overall5food5service5ambience3

Best Ceasar salad I have eaten in a long time!
Also, very generous portions. Thank you

OT
vipOpenTable Diner
Dallas
162 reviews
Dined on 8 July 2019
Overall3food3service3ambience4

2nd time here after 3 years. The experience was not the same but I have to say that the consistency is there which is a remarkable thing. We had the afternoon tea for two which I found overpriced therefore the value is not there.

L
Louise
1 review
Dined on 6 July 2019
Overall4food5service3ambience4

We came for a posh breakfast for a special birthday weekend in London. The food was lovely. The waiter and waitress were very friendly, and the free gift for my sister’s birthday was a lovely gesture. The only thing I would say was that the staff seemed a little tired, and forgot to bring our second round of drinks. However the waiter was apologetic when he realised and it was still a lovely meal.

LJ
LadyJJ
London
2 reviews
Dined on 5 July 2019
Overall5food5service5ambience5

This was my second visit and our lunch was excellent.

OT
OpenTable Diner
London
1 review
Dined on 2 July 2019
Overall5food5service5ambience3

Attentive service and great food. The menu isn’t vast but it’s well cooked, tasty and excellent value for money.

EP
EuanP
1 review
Dined on 26 June 2019
Overall2food2service3ambience4

It was just a little overpriced for what it was. £4.50 for toast?

Y
vipYves7
London
52 reviews
Dined on 25 June 2019
Overall4food4service4ambience4

Great venue, beautifully presentation and not packed so can hear your conversations! Will return

HY
HYLai
London
1 review
Dined on 23 June 2019
Overall5food5service5ambience5

A good experience to have a afternoon tea here, service is nice, also can buy some souvenir here, saving time, we do enjoy this tea time.

OT
OpenTable Diner
Columbus
1 review
Dined on 13 June 2019
Overall4food4service4ambience4

Great place, nice service. The only thing was there were many people waiting for the seats, so when we sit there we felt a little bit pressure

FAQs

Fortnum and Mason - St. Pancras Station is rated 4.4 stars by 235 OpenTable diners.

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