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Fortnum and Mason - St. Pancras Station

4.3
4.3
235 Reviews
£25 and under
British

This brand new outpost of Fortnum & Mason is a haven of tranquility amidst the bustle of St Pancras International Station. The perfect way to begin or end your journey, or a convenient and congenial place to meet friends and colleagues, it serves a varied menu of drinks and light meals throughout the day.The new store combines a well-stocked shop with a tea salon. We take reservations for breakfast and for our all-day dining menu.

For breakfast, there are the simple pleasures of toast, cereals and porridge as well as more substantial fare such as kedgeree, Welsh Rarebit and Eggs Benedict.

All-dining can be light or hearty as required, with a menu featuring savoury tarts and salads as well as hot meals such as braised venison and fish pie. Champagne, beer and wine are all available, as well as soft drinks, tea and coffee.

Finally, it should go without saying that Afternoon Tea is also on the menu, alongside scones, cake, ice cream and puddings.

Permanently Closed

This restaurant is permanently closed.

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Menu

At present, we do not have menu information for this restaurant. Please see their website or wait to visit the restaurant to learn more.

What 235 people are saying

Overall ratings and reviews

4.3
4.3 based on recent ratings
  • 4.4Food
  • 4.5Service
  • 4.2Ambience
  • 3.9Value

NoiseModerate

71% of people would recommend it to a friend

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  1. EM

    ElaineM

    London

    1 review

    3.0

    1 review

    Dined on 1 March 2020

    overall3food3service5ambience5

    The cakes and scones were very good. The avocado on toast was very average as was the crab salad both lacked garnish or a side salad at least!

  2. t

    tracieh

    London

    1 review

    5.0

    1 review

    Dined on 23 February 2020

    overall5food5service4ambience5

    I personally loved my dining experience with F&M, a relaxed and sophisticated atmosphere coupled with old fashioned service, the food was second to none, a must do for everyone at least once I say, very English and very proper

  3. AD

    AntonyD

    Exclusive

    2 reviews

    5.0

    2 reviews

    Dined on 22 February 2020

    overall5food5service5ambience5

    Wonderful service, and we soon forgot that we were inside a major train station. Complimentary birthday cake as a lovely tough.

  4. CA

    CAROLINET

    1 review

    2.0

    1 review

    Dined on 21 February 2020

    overall2food2service3ambience2

    Limited menu. Though the menu had food allergy codes at the bottom of the menu, NONE of the food had the codes next to the food- not that it didn't have allergens, but that it just wasn't done. Had to ask the waiting staff for gluten free which seemed a bit of a shock anyone could be. Ended up with a moderately dry bit of fish on some spinach. My partner's meal also moderately only. The cafe is squeezed into the F&M shop which is its main business. Tables very close. Neighbour table had cream tea- and it didnt look that appertising either. Won't be going back. On the positive one of the waitresses was very good.

  5. MB

    MariaB

    London

    5 reviews

    5.0

    5 reviews

    Dined on 15 February 2020

    overall5food5service5ambience4

    We took my boyfriends grandparents here for Afternoon Tea and thoroughly enjoyed our time. The good selection was great and although the tea is £35pp they provided us with refills whenever we asked which was great. There were a wide variety of tea’s available! The staff were very friendly and attentive, and even though the restaurant is in a shop within the station it was very quiet inside and felt like we were away from the hustle & bustle. I would definitely recommend

  6. MD

    MarjanD

    Edinburgh

    4 reviews

    5.0

    4 reviews

    Dined on 5 February 2020

    overall5food5service5ambience4

    Very friendly helpful staff. Delicious food. Always enjoy the food. Brilliant location and much much quieter than F&M in Picadilly

  7. B

    Bathbun

    1 review

    5.0

    1 review

    Dined on 18 January 2020

    overall5food5service5ambience5

    What an oasis of calm in such a beautiful station. A wonderful place to meet friends near the platform. Staff couldn’t have been nicer and food lovely. Not as many tables as last time I visited so will always make sure I reserve one of their few tables for another time ... only one negative is the lack of a toilet. There are the stations toilets a short walk away but the queue for the ladies is often very long so not ideal mid lunch! Will definitely be returning next time I’m back in London St Pancras!

  8. PV

    PeterV

    1 review

    2.0

    1 review

    Dined on 18 January 2020

    overall2food4service5ambience1

    No heating on a cold day. Plates for warm dishes had not been warmed and food got cold very quickly.

  9. OT

    OpenTable Diner

    London

    1 review

    4.0

    1 review

    Dined on 1 January 2020

    overall4food4service5ambience4

    The dessert not very well

  10. OT

    OpenTable Diner

    London

    2 reviews

    5.0

    2 reviews

    Dined on 31 December 2019

    overall5food5service5ambience5

    Outstanding as usual! Thank you!

  11. F

    Fabulous

    London

    34 reviews

    vip
    3.0

    34 reviews

    Dined on 23 December 2019

    overall3food3service4ambience1

    The new seating arrangement doesn’t work on diners. Very cramped and noisy. Shame as it used to be a favourite venue to meet friends

  12. S

    Shougo

    London

    1 review

    3.0

    1 review

    Dined on 23 December 2019

    overall3food3service4ambience4

    I like the place and the tea was great. But poached eggs in eggs benedict should have a slightly runny yolk. These did not which I think is a basic prerequisite skill of working in a kitchen. Servers will polite though and I did like the cute little seating area.

  13. WE

    WendyE

    Bristol

    1 review

    5.0

    1 review

    Dined on 22 December 2019

    overall5food4service5ambience4

    We ate in December when it was busy ....there was a cold draft from the main door .... we didn’t mention it as the other tables would have had the same issue and our waiter was lovely .... I didn’t think he could have done anything about it anyway. We thoroughly enjoyed our breakfast and will definitely dine again when we visit London next time

  14. RC

    RobertC

    London

    1 review

    3.0

    1 review

    Dined on 20 December 2019

    overall3food4service4ambience2

    A bit exposed - like eating at a table on a mini roundabout. Better value teas in more comfortable surroundings to be had in a myriad of other venues.

  15. PG

    PhilipG

    Warwickshire

    3 reviews

    5.0

    3 reviews

    Dined on 18 December 2019

    overall5food5service5ambience4

    A perfect stopping off place to refuel before taking the train. Pleasant atmosphere, very attentive staff and the food was good.

  16. NC

    NancyC

    1 review

    3.0

    1 review

    Dined on 9 December 2019

    overall3food2service2ambience3

    I order the prawns salad which is very small in portion. There is too much thousand island dressing and the size of the prawn could hardly be called "king prawns". There is only a few ice lettuce at the bottom and I don't see how one can describe it as "salad". It's literally a dish with no character but just a few tasteless prawns and shredded ice lettuce mixed with thousand island dressing, not dollar for value.

  17. 0

    0ts0

    London

    1 review

    3.0

    1 review

    Dined on 7 December 2019

    overall3food5service2ambience3

    I booked a table in advance but the table was not ready at all. I went to the reception and said that I've made a reservation. I was asked to wait for a minute at the bar counter but I waited for a while. Finally, the staff came over to me and asked if I was okay with the counter even there is an open table. I replied if I could have the table. They were displeased with my answer. After all, I was able to get the table. The other staff was very kind but the staff I encountered first was very unkind. He served me tea without saying a word.

  18. P

    Piscean

    Hertfordshire

    3 reviews

    4.0

    3 reviews

    Dined on 1 December 2019

    overall4food4service5ambience2

    Disappointed to find a smaller seating area. A little disconcerting when shoppers walk between the bar and the seating area. The food and service are very good but the overall ambiance is spoilt by the shoppers.

  19. RK

    RikaK

    London

    1 review

    1.0

    1 review

    Dined on 29 November 2019

    overall1food1service2ambience2

    They did not have the Classic Afternoon Tea set and the lady in assistance was not very helpful.

  20. TC

    TungC

    London

    1 review

    4.0

    1 review

    Dined on 16 November 2019

    overall4food3service5ambience4

    The food are average-level. The atmosphere and the service is really nice tho. Nice place to spend some time chatting with friends/family.

  21. OT

    OpenTable Diner

    County Durham

    1 review

    4.0

    1 review

    Dined on 14 November 2019

    overall4food4service4ambience5

    Some of the sandwich flavours were nice (the tapenade style one was lovely), but some could be improved. I didn't appreciate being called 'Madam' almost constantly by staff. It felt not only grating, but quite patronising. I also especially didn't appreciate the extra service charge that was added to the bill. I had anticipated the price for the afternoon tea in advance (we were only a party of 2), and if I'd known how much it would have been with the extra charge, I probably would have gone elsewhere.

  22. OT

    OpenTable Diner

    London

    2 reviews

    5.0

    2 reviews

    Dined on 21 September 2019

    overall5food5service5ambience5

    Excellent! Thank you!

  23. MP

    MezzoPiano

    Hawaii

    2 reviews

    5.0

    2 reviews

    Dined on 14 September 2019

    overall5food5service5ambience5

    I'd fine restaurant.

  24. A

    Avis

    1 review

    5.0

    1 review

    Dined on 25 August 2019

    overall5food4service5ambience4

    Great tea and cake. Sandwich are good, so is the scone.

  25. M

    Muriel

    London

    1 review

    5.0

    1 review

    Dined on 19 August 2019

    overall5food5service5ambience4

    Ne pas passer par Londres sans prendre un afternoon tea chez Fortnum & Mason....voilà l'essentiel

  26. EH

    EricH

    1 review

    5.0

    1 review

    Dined on 17 August 2019

    overall5food5service5ambience5

    Hector the waiter was just THE BEST! Recommend him and F&M

  27. AL

    AnnieL

    London

    2 reviews

    2.0

    2 reviews

    Dined on 16 August 2019

    overall2food3service1ambience3

    Policy not clear, a waitress said yes, but another waiter said no. Staff are not friendly and not helpful. This was our last lunch in London, totally destroyed our good memories of London.

  28. s

    silvia123

    London

    1 review

    5.0

    1 review

    Dined on 11 August 2019

    overall5food5service5ambience5

    Great food , relaxed atmosphere and great service. Very good value for money.

  29. DR

    DianeR

    London

    14 reviews

    vip
    5.0

    14 reviews

    Dined on 7 August 2019

    overall5food5service5ambience5

    Excellent breakfast and service. Lovely little high quality cafe

  30. YH

    YasminH

    London

    2 reviews

    5.0

    2 reviews

    Dined on 1 August 2019

    overall5food5service5ambience5

    Brilliant, beautiful ‘made with love’ food, High level of staff etiquette.

  31. ML

    MauriceL

    New England

    3 reviews

    5.0

    3 reviews

    Dined on 27 July 2019

    overall5food5service5ambience4

    Not just about the afternoon tea. Everything on the set menu was good. Impeccable service too.

  32. JR

    JacquiR

    1 review

    5.0

    1 review

    Dined on 24 July 2019

    overall5food5service5ambience3

    Best Ceasar salad I have eaten in a long time! Also, very generous portions. Thank you

  33. OT

    OpenTable Diner

    Dallas

    163 reviews

    vip
    3.0

    163 reviews

    Dined on 8 July 2019

    overall3food3service3ambience4

    2nd time here after 3 years. The experience was not the same but I have to say that the consistency is there which is a remarkable thing. We had the afternoon tea for two which I found overpriced therefore the value is not there.

  34. L

    Louise

    1 review

    4.0

    1 review

    Dined on 6 July 2019

    overall4food5service3ambience4

    We came for a posh breakfast for a special birthday weekend in London. The food was lovely. The waiter and waitress were very friendly, and the free gift for my sister’s birthday was a lovely gesture. The only thing I would say was that the staff seemed a little tired, and forgot to bring our second round of drinks. However the waiter was apologetic when he realised and it was still a lovely meal.

  35. LJ

    LadyJJ

    London

    2 reviews

    5.0

    2 reviews

    Dined on 5 July 2019

    overall5food5service5ambience5

    This was my second visit and our lunch was excellent.

  36. OT

    OpenTable Diner

    London

    1 review

    5.0

    1 review

    Dined on 2 July 2019

    overall5food5service5ambience3

    Attentive service and great food. The menu isn’t vast but it’s well cooked, tasty and excellent value for money.

  37. EP

    EuanP

    1 review

    2.0

    1 review

    Dined on 26 June 2019

    overall2food2service3ambience4

    It was just a little overpriced for what it was. £4.50 for toast?

  38. Y

    Yves7

    London

    52 reviews

    vip
    4.0

    52 reviews

    Dined on 25 June 2019

    overall4food4service4ambience4

    Great venue, beautifully presentation and not packed so can hear your conversations! Will return

  39. HY

    HYLai

    London

    1 review

    5.0

    1 review

    Dined on 23 June 2019

    overall5food5service5ambience5

    A good experience to have a afternoon tea here, service is nice, also can buy some souvenir here, saving time, we do enjoy this tea time.

  40. OT

    OpenTable Diner

    Columbus

    1 review

    4.0

    1 review

    Dined on 13 June 2019

    overall4food4service4ambience4

    Great place, nice service. The only thing was there were many people waiting for the seats, so when we sit there we felt a little bit pressure

FAQs

Fortnum and Mason - St. Pancras Station is rated 4.3 stars by 235 OpenTable diners

Permanently Closed

This restaurant is permanently closed.

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