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Fratello's Jesmond Newcastle, Newcastle upon Tyne, Tyne and Wear

Fratello's Jesmond Newcastle

3.7
3.7
249 Reviews
£25 and under
Italian
WE ARE OPEN FOR INDSIDE & OUTISDE DINING!

Tables will be booked in two hour windows and we may require a deposit to confirm your booking.

Located in the popular area of Jesmond, just a 5 minute walk from Newcastle city centre, makes Fratello’s the perfect place to start your evening. Chic and contemporary yet comfortable, this restaurant encourages you to unwind in style in the leafy surburbs instead of heading into town.

Make a booking

2 people

19:00


Booked 1 time today
Experiences are available.

Dining areas

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Italian, Pizzeria

  • Hours of Operation

    Lunch Fri, Sat 17:00–21:30 Dinner Mon–Thu, Sun 17:00–21:30

  • Phone number

    0191 212 5500

  • Payment Options

    AMEX, MasterCard, Visa

  • Dress Code

    Smart Casual

  • Executive Chef

    Steven Keys

  • Area

    Newcastle upon Tyne

  • Parking Details

    Parking Facilities available at the front entrance.

  • Public Transit

    Within 100m of Jesmond Metro.

  • Additional

    Banquet, Bar/Lounge, Beer, Beer Garden, Cafe, Cocktails, Entertainment, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeaway, Wheelchair Access, Wine

Experiences

  • Afternoon Tea at Fratello's Jesmond

    £14.95 per person

    Multiple dates available
    Book your Afternoon Tea for £14.95 Per Person. Book for up to 6 people with the choice of Classic Afternoon Tea, Vegetarian Afternoon Tea or Vegan Afternoon Tea. All Afternoon Tea's offer Unlimited Tea or Coffee for 2 Hours along with your Sandwiches, Scones and Dessert's. Afternoon Tea's must be booked 48 hours in advance, for any bookings earlier than this please contact 0191 2125500 for availability.

What 249 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.7
3.7 based on recent ratings
  • 4.1Food
  • 3.7Service
  • 3.6Ambience
  • 3.8Value

NoiseModerate

Sort by

Filters

  1. B

    Blazing100

    London

    3 reviews

    5.0

    3 reviews

    Dined on 15 July 2022

    overall5food5service4ambience5
    Highly recommend Fratello’s pasta dish- absolutely cracking dish.
  2. HM

    HelenM

    Los Angeles

    2 reviews

    1.0

    2 reviews

    Dined on 27 June 2022

    overall1food1service1ambience2
    The service was slow due to inadequate staff levels all new staff and lasagna was not tasty restaurant entrance was untidy with packaging on the floor near where booking Inn desk
  3. JB

    JohnB

    Indiana

    15 reviews

    5.0

    15 reviews

    Dined on 31 May 2022

    overall5food5service5ambience5
    All good. Service was good as was the food.
  4. LP

    LynnP

    1 review

    5.0

    1 review

    Dined on 26 May 2022

    overall5food5service5ambience4
    The food and service were very good and the price very reasonable. The entrance to the restaurant could be better as you walk in via the Holiday Inn and it’s not totally clear.
  5. SB

    SoniaB

    Newcastle

    1 review

    2.0

    1 review

    Dined on 14 May 2022

    overall2food4service1ambience2
    Lovely food, but waitress was not very experienced and didn’t know what she was doing
  6. A

    Arron

    Newcastle

    9 reviews

    vip
    1.0

    9 reviews

    Dined on 14 May 2022

    overall1food1service1ambience1
    Left a message on the 14th of May, still no reply. Restaurant had its doors open but no staff, lights were off, and no sign of anyone to ask. Ended up having lunch elsewhere. What's the point of a booking system when the place might as well be shut??
  7. E

    Eric

    1 review

    5.0

    1 review

    Dined on 5 May 2022

    overall5food5service5ambience5
    We absolutely loved our meal, garlic bread to share, pasta dishes superbly cooked, could not fault any of it. Service was steady and at our pace. Evening meal and getting busy but noise level was not intrusive. Value in our opinion was very good . We have no hesitation in recommending this Italian restaurant and will certainly be visiting again
  8. G

    Gill

    Newcastle

    1 review

    4.0

    1 review

    Dined on 30 April 2022

    overall4food4service4ambience4
    Good food & service. The meal was reasonably priced. It was a pleasant experience & we would go back again
  9. SL

    SamiraL

    Newcastle

    1 review

    3.0

    1 review

    Dined on 22 April 2022

    overall3food3service4ambience3
    Friendly staff and the food was good. They made sure my kids were entertained and they were very patient when taking their orders.
  10. PS

    PaulS

    Newcastle

    1 review

    4.0

    1 review

    Dined on 1 April 2022

    overall4food4service5ambience4
    Waiter was very friendly and attentive. Food was lovely and the drinks were good
  11. OT

    OpenTable Diner

    Edinburgh

    1 review

    3.0

    1 review

    Dined on 25 March 2022

    overall3food4service1ambience3
    Good food for the price, but the service was awful
  12. TH

    TeresaH

    County Durham

    1 review

    5.0

    1 review

    Dined on 22 March 2022

    overall5food5service5ambience5
    Wonderful Italien cuisine. I would recommend to anyone who likes the real thing.
  13. d

    davec

    Newcastle

    3 reviews

    4.0

    3 reviews

    Dined on 17 March 2022

    overall4food4service5ambience4
    A reasonable meal in pleasant surroundings. Excellent waitress service
  14. IS

    IanS

    Essex

    1 review

    3.0

    1 review

    Dined on 19 February 2022

    overall3food3service2ambience3
    There are not enough staff to provide good service. They are doing the best they can. This is actually a restaurant in a Holiday Inn. Food is as average as you’d expect from a Holiday Inn restaurant, but expensive.
  15. EC

    ElizabethC

    1 review

    3.0

    1 review

    Dined on 19 February 2022

    overall3food2service4ambience1
    Lunch time menu extremely limited. Quality of pizza poor. Very salty couldn't eat much of it. We had lunch at 2pm We were only people in.service was OK
  16. P

    Prussianism

    1 review

    4.0

    1 review

    Dined on 10 February 2022

    overall4food5service4ambience5
    The service certainly could have been better, but the carbonara was the best I've had, beautiful. The atmosphere was great as there was no one else in the restaurant or the accompanying bar. I plan to go again for evening dinner.
  17. SR

    SandraR

    Newcastle

    1 review

    5.0

    1 review

    Dined on 7 January 2022

    overall5food5service5ambience5
    Lovely way to start the New Year with a one night stayover Had an evening meal booked at Fratellos - simply beautiful The breakfast the following morning - Full English knock out and a happy friendly Chef to make it even better
  18. R

    Ryan

    Newcastle

    1 review

    4.0

    1 review

    Dined on 18 December 2021

    overall4food5service4ambience4
    Lovely food, with quick service and friendly staff.
  19. GH

    GavinH

    Newcastle

    1 review

    4.0

    1 review

    Dined on 18 December 2021

    overall4food5service5ambience4
    Booked last minute and I can’t fault it, service was impeccable, food was to a good standard and when the bill came it was very reasonable! Would recommend and would go again, not bad at all!
  20. JB

    JohnB

    London

    15 reviews

    vip
    4.0

    15 reviews

    Dined on 4 December 2021

    overall4food5service2ambience3
    Food was really excellent. I was not impressed that by 7.15 they had run out of a wine. Also there were significant delays in service. Had to ask twice for water and the wine was simply dumped on the table in an ice bucket. I reiterate that the food was very good.
  21. KA

    KevinA

    Newcastle

    1 review

    5.0

    1 review

    Dined on 26 November 2021

    overall5food5service5ambience5
    Fantastic, lovely food , staff were brilliant. Good value. Woould definitely recommend Okay it has a small menu however if it all tastes as good as the food we had it would be a good trade off.
  22. JW

    JohnW

    Newcastle

    1 review

    5.0

    1 review

    Dined on 26 October 2021

    overall5food5service4ambience5
    An excellent venue with very high quality food and presentation. Good value for money bearing in mind it is located in a hotel. Will be returning ASAP
  23. LA

    LaurenA

    1 review

    1.0

    1 review

    Dined on 26 October 2021

    overall1food1service1ambience1
    We walked in and walked out the tables were so dirty and the chairs we told the waitress who said they can’t be I just cleaned them all I pointed out the beans all the over then we said what about that table she said oh I haven’t had time to clean that one. The place had no atmosphere and didn’t feel comfortable so we left. It was empty
  24. DD

    DarenD

    Cheshire

    1 review

    1.0

    1 review

    Dined on 23 October 2021

    overall1food3service1ambience1
    Unfortunately from arrival the service was slow and were only 4 other tables occupied. Food just about saved it from being a disaster. I took family here as many times had eaten at Fratello’s at Doubletree Hilton Newcastle Airport, which is fantastic. Don’t go, there are so many other great places to eat!
  25. M

    Munchkin56

    1 review

    4.0

    1 review

    Dined on 21 October 2021

    overall4food3service5ambience5
    We come to fratellos quite a bit as we only live down the road, however I have found the last couple of times it seems to be getting a bit more expensive. The menu hasn't the whow factor, I think they need to get back on track and give more choiceand it was difficult to read the menu, I've noticed im not the only one to make the same comment. Dont ask for feed back if you are not prepared to listen. The meal in Thursday evening was nice but it wasn't very hot I like my food hot so by the time you have finished my meal it's still hot. Still we will go back as its so handy to were we live. But I hope to see a improvement very soon mymeal it's still warm.
  26. s

    stuartb

    Yorkshire

    1 review

    4.0

    1 review

    Dined on 1 October 2021

    overall4food4service4ambience4
    We joyed our meal, we felt it was good value for money.
  27. LC

    LucyC

    London

    2 reviews

    2.0

    2 reviews

    Dined on 10 September 2021

    overall2food2service3ambience2
    Place lacked atmosphere. Menu's were so badly printed they were scarcely readable. Waiter acknowledged that many people made that point yet nothin had been done. So I read the online menu on my phone instead. But when I came to order, my choice wasn't available as the menu online wasn't updated. I wouldnt have eaten there had I seen the limited choice on the menu that was actually being used. Ended up with a very dull and flavourless pizza. Had olives to start and they hadn't been drained and were swimming in olive oil. The first olive I took was hollow and had a pool of olive oil in it that went straight down my new top. Not impressed. I gave up on the olives as it was impossible to get them out of the oil bath. I asked for a gin list but there wasn't one available and I couldn't understand the waiters accent so I have no idea what I actually drank! Staying for three nights in the hotel, but with lots of other great local options either just up the road or in central Newcastle, I'll be going elsewhere for the other nights.
  28. DM

    DavidM

    1 review

    5.0

    1 review

    Dined on 3 September 2021

    overall5food5service5ambience5
    We went to Fratello's to celebrate our 10th wedding anniversary as we had our wedding reception at the Holiday Inn. The service was excellent and the food was very good. Overall we had a very enjoyable evening
  29. PW

    PaulineW

    Newcastle

    3 reviews

    5.0

    3 reviews

    Dined on 31 August 2021

    overall5food5service5ambience5
    Great food , service and atmosphere. Only niggle is £6 charged for prawns I only had 2 on my meal very overcharged.
  30. AJ

    AnnieJ

    Yorkshire

    1 review

    4.0

    1 review

    Dined on 29 August 2021

    overall4food4service5ambience4
    Attached to the hotel, the food was good. Not a huge menu, but everyone found something they liked to eat. Service was lovely.
  31. OT

    OpenTable Diner

    Newcastle

    1 review

    5.0

    1 review

    Dined on 18 August 2021

    overall5food5service5ambience5
    very nice place for lunch with friends and family.
  32. M

    Milliej

    London

    3 reviews

    4.0

    3 reviews

    Dined on 17 August 2021

    overall4food4service4ambience5
    Very friendly and helpful people when needed to make amendment to booking that could not be accommodated online. Clean and safe feeling, well distanced restaurant with welcoming staff. There was a longer wait than expected for food to arrive - but you could see that the staff were working very efficiently and had a large number of covers to service. It was also clear that additional staff were brought online through the evening to cope with the rush. The food was well cooked and came exactly as described - and there was good attention to detail and needs of those in our party with food allergies. A nice friendly relaxed atmosphere which made a good location for our family to meet up.
  33. C

    Cazza

    1 review

    1.0

    1 review

    Dined on 16 August 2021

    overall1food3service1ambience2
    Located on a very busy main road, the restaurant is inside the Holiday Inn. Parking on site was free but a nightmare - I had to park in a 'no parking' place and my friend who's disabled had to navigate a massive pile of laundry bags blocking half of the only unoccupied disabled parking space. Despite mentioning this at reception there appeared to be more bags present when we left. The meal itself started off well, lovely staff who found us a quiet table away from the main room as my friend is hard of hearing. But we had to wait a long time for our drinks order to be taken, then a long time for the drinks to arrive and the food order to be taken. When it did arrive the food (pizzas, potato skins, bruschetta) was really nice but throughout the evening we were never asked if we would like any more drinks which we did, and once the main course was cleared away we were just left alone and never asked if we would like to order desserts, which we would definitely have done. Eventually we gave up waiting and went to find someone in order to pay the bill. We won't be back.
  34. C

    Combesey

    1 review

    5.0

    1 review

    Dined on 14 August 2021

    overall5food5service5ambience5
    Had a lovely evening with a friend celebrating her birthday. Lovely food.
  35. A

    Amam

    1 review

    3.0

    1 review

    Dined on 14 August 2021

    overall3food3service3ambience1
    We booked for lunch and we were disappointed when we arrived to find we were the only table in. Lack of atmosphere and slow service considering we were the only people in. Only had a lunch menu available which wasn’t made clear when booking and the choice was very limited. However it was good value for money. Next time we would come back on an evening.
  36. IA

    IANB

    Newcastle

    1 review

    3.0

    1 review

    Dined on 14 August 2021

    overall3food2service2ambience4
    there was only one member of staff . the food was a bit cold as if it had been standing for too long mentioned thuis to the manager who was the only one working . bit disappointed really as this was a lunch for my wife's 50th birthday
  37. DT

    DeniseT

    1 review

    4.0

    1 review

    Dined on 13 August 2021

    overall4food4service4ambience4
    Not serving full menu even though it doesn’t say online. We knew what we wanted to order before arriving so had to pick alternatives. The food we had was delicious though. Couldn’t fault it
  38. BC

    BarbaraC

    1 review

    5.0

    1 review

    Dined on 8 August 2021

    overall5food5service5ambience5
    First visit but won't be the last.staff very attentive.very relaxed atmosphere and didn't feel rushed in any way.
  39. C

    Champers365

    Newcastle

    2 reviews

    5.0

    2 reviews

    Dined on 6 August 2021

    overall5food5service5ambience5
    Friday afternoon catch-up with my sister. Good quality food and great service. Customer service from everyone was excellent arrival until we left.
  40. a

    aly5695

    Manchester

    3 reviews

    4.0

    3 reviews

    Dined on 2 August 2021

    overall4food4service5ambience4
    Not a big menu but food was tasty and well presented. Staff were very friendly and helpful. Good value for money and nice atmosphere.

Safety precautions

  • Cleaning & sanitising

    • Surfaces sanitised between seatings
    • Digital, disposable or sanitised menu provided
    • Sealed or wrapped utensils used
    • Common areas deep-cleaned daily
    • Sanitiser or wipes provided for customers
    • Contactless payment available
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
    • Extra space between tables
  • Protective equipment

    • Waiting staff wear masks
  • Screening

    • Sick staff prohibited in the workplace

FAQs

Fratello's Jesmond Newcastle offers takeout which you can order by calling the restaurant at 0191 212 5500.

Fratello's Jesmond Newcastle is rated 3.7 stars by 249 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people

19:00


Booked 1 time today
Experiences are available.
Google Map for Fratello's Jesmond Newcastle

Jesmond Road, Newcastle upon Tyne, Tyne and Wear NE2 1PR

Dining areas

Additional information

  • Area

    Newcastle upon Tyne

  • Hours of Operation

    Lunch Fri, Sat 17:00–21:30 Dinner Mon–Thu, Sun 17:00–21:30

  • Cuisines

    Italian, Pizzeria

  • Dining style

    Casual Dining

  • Dress Code

    Smart Casual

  • Parking Details

    Parking Facilities available at the front entrance.

  • Public Transit

    Within 100m of Jesmond Metro.

  • Payment Options

    AMEX, MasterCard, Visa

  • Executive Chef

    Steven Keys

  • Additional

    Banquet, Bar/Lounge, Beer, Beer Garden, Cafe, Cocktails, Entertainment, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeaway, Wheelchair Access, Wine

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