Fratello's Newcastle Airport

4.1
197 reviews
£25 and under
Italian

Top tags:

Casual
Fratellos restaurant is located at Newcastle International Airport. This is a well known UK landmark and is a busy meeting place. Its situated near the A1 and Ponteland. It is perfect for family and friends to gather or for business people to meet.
Please be aware any bookings made from the 12th April will be for outdoor dining only, our restaurant and bar remain closed in accordance to the government guidelines. All service will be table service only. We are currently running a reduced food and drinks menu.
All members of a party will be required to give their details for track and trace purposes, which is required by the law.
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Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective equipment
  • Waiting staff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Contact tracing information collected
What 197 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.2
food
4.3
service
3.7
ambience
4.0
value
Noise · Moderate
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DR
DavidR
Vancouver
5 reviews
Dined 2 days ago
Overall4food4service4ambience3

Overnight stop at airport before flying to the Big Apple decided to dine on site at Fratello’s , wonderful pizza delicious and reasonably priced. Staff attentive and friendly.

MP
MaureenP
Newcastle
1 review
Dined 3 days ago
Overall5food5service5ambience5

Very nice meal, with very good service and friendly staff

ST
SusanT
New York Area
1 review
Dined 7 days ago
Overall2food3service3ambience1

Restaurant was freezing cold. It was a cold night but extra heating should have been put on.Spoiled the meal.

BN
BevN
1 review
Dined 7 days ago
Overall4food4service5ambience5

Got 2 deals from Wowcher for Fratello's. One deal was a pizza or pasta dish each and a bottle of wine to share for £20. The second deal was a burger each which came as a meal with fries, side salad and coleslaw, and a pint of beer each at £19.50. The food was delicious, hot and plentiful. The service was efficient and servers were friendly and welcoming - especially Abdul who served everything with a smile.

We will definitely be back.

C
vipCoop1571
London
53 reviews
Dined on 26 November 2021
Overall3food4service1ambience1

Door wide open freezing, no table set on arrival, abrupt service, chaotic. Food was good. Looked like they’d lost control in the restaurant

KF
KrisF
Newcastle
8 reviews
Dined on 14 November 2021
Overall5food5service5ambience5

Ate here with friends who were flying out from the Airport the next day. Very pleasantly surprised with the Menu selection, speed of service and the overall quality of the food.

LJ
LindaJ
Jersey
1 review
Dined on 11 November 2021
Overall4food4service3ambience3

Possibly the wrong choice, it was fine.
Wine was nice and cold

TM
TerryM
Newcastle
3 reviews
Dined on 7 November 2021
Overall5food5service5ambience5

Lovely choice of quality food and drink, staff very pleasant and efficient. What's not to like? 😎

PS
PaulS
County Durham
1 review
Dined on 30 October 2021
Overall4food4service4ambience5

We always eat here as part of our overnight stay. Menu is simple, but tasty - we always get the pizzas. Ambient restaurant, nicely lit, and well serviced.

PJ
PaulJ
1 review
Dined on 29 October 2021
Overall3food3service4ambience4

Food was acceptable, but pricy for the quality. Wine was very expensive at around £10 a glass at the bar

BJ
BrianJ
1 review
Dined on 22 October 2021
Overall5food5service5ambience5

Ben was our server, and he was an absolute star. Nothing was any trouble for him. He was polite, courteous and atended to all our needs. The food was incredible, and the portion sizes were more than generous.

B
B100
1 review
Dined on 18 October 2021
Overall1food1service2ambience1

7 wines on menu only 2 available, which were grim even at only £22 a bottle. Food was bland, Pizza sent back and removed from bill as not cooked (yes a Pizza) - asked for parmesan it came in a sauce/mustard pot again absaloutely bland. Its been a while since we visited it used to be Italian but very little in the way of Italian choices.
Need some attention to detail on cleaning as sitting looking around cobwebs hanging from cameras and lighting.
Overall not somewhere I would revisit or recommend.

M
Michael
London
1 review
Dined on 10 October 2021
Overall4food4service5ambience4

Great meal before our flight to Cyprus, good food good portions

DF
DavidF
Glasgow
1 review
Dined on 9 October 2021
Overall4food5service5ambience3

Great food, great service, and very good value. A good place to eat for the airport being so handy :-)

EO
EOSCS
Perthshire
2 reviews
Dined on 3 October 2021
Overall5food5service5ambience5

Friendly Staff, fantastic food, very quick service

MH
MichaelH
Cumbria
1 review
Dined on 29 September 2021
Overall5food5service5ambience4

Lovely meal. Excellent service if a bit too quick between starter garlic bread and main course as would hav3 preferred a slight break but excellent food so no complaints.

D
Donna
1 review
Dined on 11 September 2021
Overall4food4service5ambience4

Lovely restaurant. Nice decor.
Staff were friendly, helpful and accommodating.
Food was good.

My only criticism would be the parking. There were no spaces so we had to park over in the long stay airport car park. 5- 10 min walk. We were given a ticket to get out of the barrier without paying. We inserted the ticket and it came up that we owed £602.50. It was quickly sorted but couldn't help but think there should be a better option when it comes to parking.

DS
DeniseS
Newcastle
1 review
Dined on 11 September 2021
Overall4food4service5ambience5

Good menu , lovely food helpful staff
Recommended

KW
KevinW
Buckinghamshire
1 review
Dined on 11 September 2021
Overall4food4service4ambience4

Nice food, carb loading before GNR. Decent portions and good service.

TS
TerryS
1 review
Dined on 11 September 2021
Overall4food3service5ambience5

We ordered pasta meals one bolognese one carbonara. Lovely large dish of food but the carbonara was quite salty, not good for a race day the next day.
This restaurant is inside the doubletree hotel.
The staff are very friendly and check that everything is good.

GH
GailH
Edinburgh
3 reviews
Dined on 10 September 2021
Overall4food5service4ambience4

As always, good atmosphere, good service and food.

a
annen
1 review
Dined on 5 September 2021
Overall5food5service5ambience5

Lovely friendly restaurant. Tastefully decorated in contemporary style. Good menu choice with gluten free options. Friendly service and good value .

OT
OpenTable Diner
Newcastle
2 reviews
Dined on 2 September 2021
Overall5food5service5ambience5

Fantastic meal as always. Cannot fault the good, drinks and lovely staff.

C
vipCoop1571
London
53 reviews
Dined on 27 August 2021
Overall4food4service4ambience4

Good selection of food dishes, more than just Italian. Quick friendly service. I ordered single drinks but was billed for doubles.

WH
WendyH
1 review
Dined on 12 August 2021
Overall5food5service5ambience5

We enjoyed a fabulous family meal at Fratello’s. Gorgeous menu choices. We shared olives, pesto nuts and a bread board for nibbles. All very well priced. Husband had the steak night special which was incredible value. I opted for the gamberoni tagliatelle which was delicious whilst my son chose the caprese pizza. He didn’t quite finish it but was offered a pizza box to take it away. The staff were very friendly and welcoming. Always a pleasure to visit Fratello’s.

FM
FrancesM
Newcastle
1 review
Dined on 6 August 2021
Overall3food3service2ambience2

Enjoyed our meal after a flight.Was disappointed that the menu was smaller than shown on Internet.
Service good although some servers had their masks around their chins.

j
johnm
London
6 reviews
Dined on 6 June 2021
Overall4food5service5ambience3

A great place to eat out at. Most of the time quiet . Covid has taken away the presentation e.g. Table cloths and napkins.
Staff great , as ever.
We very much appreciate them.Thank you.

SG
SharonG
Los Angeles
1 review
Dined on 3 June 2021
Overall5food5service5ambience5

Service excellent.. food excellent .. great choice ... will highly recommend ... will not hesitate to make a return visit ..

LW
LeeW
Newcastle
1 review
Dined on 29 May 2021
Overall5food5service4ambience4

The food was very tasty and the portions were generous, unfortunately I had to leave some of my food due to being full up.

j
johnm
London
6 reviews
Dined on 10 October 2020
Overall4food5service5ambience3

Always good for us. with tables clear due to Covid looks empty. Chef and staff excellent. Thank you all.

V
vipVisitor
163 reviews
Dined on 4 October 2020
Overall4food4service5ambience2

Airport restaurant so prices are exorbitant, but they have a captive audience. Gemma was outstanding serving at the bar, taking and delivering food orders. Food was not as good as last time but given the reduced number of guests I guess they got rid of the better chef.

TD
ToriD
Manchester
1 review
Dined on 18 September 2020
Overall2food1service4ambience2

Limited menu available, poor choice for vegetarians. Son's chicken was microwaved and undercooked. Pizza was bland. The restaurant is nice, however empty on the day we visited. Waitress was very friendly and helpful.

OT
OpenTable Diner
Yorkshire
5 reviews
Dined on 5 September 2020
Overall5food5service5ambience5

Had a wonderful meal at Fratello’s, service was excellent and the food superb. The staff were really good and helpful and helped make the night great. We were staying in the hotel and the restaurant being in the same building was a bonus. Although the menu was restricted due to Covid-19 it still gave a good choice of food.

OT
OpenTable Diner
London
1 review
Dined on 26 August 2020
Overall1food1service1ambience3

Probably the most offish and rude waiter I’ve ever had. We dared to ask what the £6.50 sticky toffee pudding came with. Well you think I’d killed his cat. Apparently it’s a ridiculous question, and it came with nothing. That’s right. No cream, custard or ice cream. Also, the menu that the restaurant have loaded on here doesn’t exist. They’re running a budget menu. (Burger and chunky chips, which were actually oven chips, undercooked). Undercooked tasteless pizza. The lettuce in the Caesar salad was limp. Disgusting. The bill was £7 too much, which had to be rectified. Have used this place many times over the last 10 or so years. Can’t say I’ll ever go back.

AM
AMW777
Birmingham
2 reviews
Dined on 25 August 2020
Overall1food1service3ambience2

Overpriced, cold in places and hot in others, don’t have the chickpea and sweet potato curry. £14 for microwaved tasteless mush.

Kids pizza was charged at adult size.

Typical hotel restaurant, double the price it should be and microwaved food.

Shame as the restaurant itself is comfortable and looks nice.

Service was friendly

D
Doddsy
1 review
Dined on 24 August 2020
Overall4food4service3ambience4

Food good although overpriced in comparison to other Italian eateries.
Service for starter and main very good waited an extended period for service of dessert.

GJ
GillJ
Newcastle
1 review
Dined on 19 August 2020
Overall3food4service2ambience3

We were left waiting at the entrance even though staff member had seen us. we had to wait to order drinks and wait a long time to get them. We had to ask to place our food order.

PD
PeterD
New York Area
11 reviews
Dined on 8 August 2020
Overall2food3service5ambience1

Dull and dowdy interior, in need of a spruce up.
Meal:-
Lamb shank was delicious
Mashed potato mediocre
Carrots were awful
Overall won’t be back in a hurry, but the service from the staff on duty was excellent

j
johnm
London
6 reviews
Dined on 12 July 2020
Overall4food5service5ambience4

Always brilliant. Just reopened....a bit later than others but excellent.We enjoyed it fully.
Please visit.

JA
JenniferA
London
2 reviews
Dined on 22 February 2020
Overall3food4service4ambience3

Always have a good meal here while staying over before flights, unfortunately due to 2 cancelled flights the hotel was heaving therefore the restaurant was too. The wait was inevitable, meal still top notch and the waiting on staff were fighting a losing battle admirably!!

FAQs

Fratello's Newcastle Airport is rated 4.1 stars by 197 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.