Gaucho Chancery

4.3
icon/ic_reviewCreated with Sketch.
1911 reviews
icon/ic_price_rangeCreated with Sketch.
£41 and over
icon/ic_cuisineCreated with Sketch.
Steak
Gaucho Set Menu: 12–7PM | Two Courses - £24.00 | Three Courses - £28.00 / Electro Brunch Every: Saturday | 11pm - 4pm

Our Chancery Lane restaurant and bar sits where the prestigious legal district and meets the buzz of the West End.

Through its stunning arched windowed exterior, this restaurant is split over two floors. The lower is a light and elegant dining room with a soaring feature wine display showcasing our best vintages and vineyards. An impressive space to host meetings or enjoy a working lunch.

As you ascend our spiral staircase, you’ll emerge on our mezzanine dining gallery and bar. A secluded space for intimate evenings or weekend drinks. With our award-winning Argentinian steaks, impeccable, curated wine list and attentive service, Gaucho Chancery Lane is the dining destination in historic London.

Special Offers

3 courses with a glass of Pommery Brut Royal £35

From a set menu.

Terms and Conditions: Maximum of 8 diners. Includes Tax, excludes service.

Valid For: 1 - 8 people

Starts: 2 March 2020

Ends: 30 April 2020

Availability: Mon-Fri 12:00-23:00
Sat 18:00-23:00

What 1911 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.5
food
4.3
service
4.1
ambience
4.0
value
Noise · Moderate
81% of people would recommend it to a friend
Sort by
Filters
NW
NW3foodie
London
38 reviews
Dined on 7 March 2020
Overall5food5service5ambience5

A really fun, lively venue that I would really recommend. The evening was memorable for the service, the food and and energetic ambience. Although the evening was not cheap, the quality of the overall experience did represent value for money for a special occasion. I would highly recommend.

GC
GabrielC
London
1 review
Dined on 29 February 2020
Overall5food5service5ambience5

I've personally never had a bad experience at Gaucho. The quality of the food is great (personal preference), I also enjoy the ambience and style of Gaucho restaurants. Yes, it is expensive but I think that the whole package is worth the price.

Big shout out to the guy at reception that pretty much ran to bring me my card that I've left on the table!

IT
IsaacT
London
1 review
Dined on 28 February 2020
Overall1food3service1ambience1

Terrible terrible service. The restaurant was hoovering the floor whilst we were eating .... we waited for over 35 mins before somebody came to take our order

CG
ColmG
London
1 review
Dined on 28 February 2020
Overall5food5service5ambience3

Great food and service, but noisy.

AH
AH93
1 review
Dined on 26 February 2020
Overall3food4service2ambience3

A long wait of 30 minutes between ordering and receiving starts and then a longer wait between starts and our main course was disappointing

Food quality was great, just smaller than expected from the set menu

Gaucho Chancery
Responded on 5 March 2020

Thank you so much for your opinion. We regret not having met your expectations in some aspects. The opinions of our guests are very important to us as they help us improve every day. We hope to have the pleasure of welcoming you again. Kind Regards Javier Catano

Report
E
Elliekate
Liverpool
3 reviews
Dined on 21 February 2020
Overall5food5service5ambience5

Lovely venue, food is delicious and service excellent

Gaucho Chancery
Responded on 5 March 2020

We know that food and a nice atmosphere is very important for our guests and we work very hard every day to achieve this and that is why it brightens our day to read opinions as positive as yours. Thank you for having gone to the trouble of sharing your experience with us and with other users. Looking forward to welcoming you again Regards Javier Catano

Report
OT
OpenTable Diner
Kent
1 review
Dined on 21 February 2020
Overall5food5service5ambience5

Food was absolutely brilliant, staff very attentive all round fantastic visit.

Gaucho Chancery
Responded on 5 March 2020

Thank you for having gone to the trouble of sharing your experience with us and with other users. We are very happy to read that our staff looked after you so well! We are so looking forward to seeing you again!

Report
SM
SarahM
1 review
Dined on 15 February 2020
Overall5food5service4ambience5

Food was amazing and worth every penny! service was great until they had a shift change and we were left un-attended as we had eaten by then, we had to chase for the bill and when asked it wasn't met with any words just a grunt. the original lady serving was great, she was lovely and chatty and was super. they had a good selection of drinks however this was a Saturday evening and they has run out of all sparkling wine that was served by the glass. One change i would make is to have more wine options by the glass rather than having to purchase a whole bottle. i was the only one of my party which was drinking wine and wouldn't have wanted a whole bottle to myself. overall great experience and food was amazing just a shame about the last part of our service and the lack of drink available considering it was a Saturday evening.

SD
SandyD
London
2 reviews
Dined on 15 February 2020
Overall5food5service5ambience5

Fantastic service, food and atmosphere - we really enjoyed our evening!

Gaucho Chancery
Responded on 16 February 2020

Dear Sandy Thank you for reviewing your experience with us and with other users. If you decided to Come to Gaucho Chancery Lane again, it would be our pleasure to see you! Looking forward to seeing you again! Regards Team Chancery

Report
c
cuppoo
London
2 reviews
Dined on 14 February 2020
Overall4food4service5ambience5

Food was great. Although, the Mac-n-Cheese was swimming in a pool of excessive oil.

RG
RichardG
London
1 review
Dined on 14 February 2020
Overall5food5service5ambience5

It was a great meal out, me and my girlfriend both enjoyed the whole evening.
Every dish was cooked perfectly and had unbelievable taste. The venue was romantically light and set with friendly approachable staff on hand.
Highly recommend

B
vipBritkay
London
43 reviews
Dined on 10 February 2020
Overall5food5service5ambience5

Very nicely surprised with this place and the lovely staff. Inventive and tasty food. Highly recommend

J
James
Central Coast
2 reviews
Dined on 8 February 2020
Overall3food4service3ambience3

Food was good - maybe I had high(er) expectations. Service left quite a bit to be desired as the restaurant got busy, the waiters couldn’t really cope. The ambience was ok but we were placed in a corner of a small side room which had a bit of a funky smell.

S
Sharvul
London
1 review
Dined on 4 February 2020
Overall2food4service1ambience4

For the first time in my life, I had a bad experience in a Gaucho restaurant. Have been to many of the Gaucho branches in London before so I know what to expect.

Therr were 4 of us at this branch for a business dinner last week. I have been to this branch 3 or 4 times before and always had a great experience. Not so much this time.

The service was the issue, not the food.

We Ordered no starters as we opted for 500gr Sirloin steaks instead.

We've asked for some bread to go with the pricy wine we bought. Bread slices arrived at the table nearly 25 minutes after we ordered. We were hoping for the famous cheese buns however they had "none left".

Eventually some freshly made buns arrived to the table (over 30 minutes later) which were yummy, however, the steaks arrived right after.

Steaks were perfect, as expected! Can't fault them.

The most disappointing part was for me to find a large piece of hard and sharp plastic in my green side salad. it seems to be some part of food packaging. It was hidden inside the large salad leaves and I nearly choked on it. Very sharp! The waitress came and said "interesting find", took the piece away and left.

We heard no apology and no compensation was offered. The waitress (she was also the host) was unfriendly the entire evening and my colleagues expressed their dissatisfaction from the dinner.

Unfortunately, I won't come back to this branch. There are great steaks in other restaurants, and with better and consistent service.

SC
SonikaC
London
1 review
Dined on 1 February 2020
Overall5food5service5ambience5

Nine of us went to the Electro brunch at Gaucho's. It was a great experience with plenty of food provided for our large group in an efficient manner and outstanding staff who looked after the group with patience and a smile. I would strongly recommend to all!

CM
CostasM
London
1 review
Dined on 31 January 2020
Overall5food5service5ambience5

Excellent steaks cooked exactly the way you want. Very friendly and efficient service.

AB
AndrewB
London
1 review
Dined on 14 January 2020
Overall3food3service3ambience5

Restaurant wasn’t full but service was a bit slow at the table, had to get the attention of the waiter too much for the level of the restaurant. Table was overly small given the amount of sides, glasses, plates and crockery.
Steak was brilliant and very well cooked. However the sides were all cold including the fries. Seemed like they were prepared and not kept warm? Noticed that the warming lights at the servers were not used??

Despite these negatives the food was good and steak as mentioned was perfect.

Would I go back, yes I would! But this time with a lower expectation than what I had of the restaurant on this, my first visit.

M
Mike
1 review
Dined on 11 January 2020
Overall5food5service5ambience5

Had a great night! Fantastic food, service and atmosphere!

D
Dean
1 review
Dined on 8 January 2020
Overall3food4service1ambience4

The food was good, although the chips were over salted and our side order of carrots did not arrive and had to be chased - when they did arrive they were raw. The waiter was extremely inattentive, something I've never encountered at a Gaucho restaurant before.

He did not ask if everything was okay with our meal, did not apologise for the carrots being forgotten, had to be asked to remove them from the bill and left us sat at our table after we finished our meal for half an hour, without offering us a dessert menu. In the end we just called him over to get he bill and left.

Overall a disappointing experience - something I've never experienced at any other Gaucho restaurant before, so this must be an issue solely relating to this particular Gaucho - its the first time I've dined at Chancery Lane.

MW
MichaelW
1 review
Dined on 4 January 2020
Overall4food4service4ambience3

A bit to expensive couldn't read menu due to being so dark ib side

KF
KatieF
1 review
Dined on 31 December 2019
Overall3food3service3ambience2

Restaurant was so loud that we had to shout to each other to have a conversation. We were happy to finish our meal and leave.

Food was great (apart from the below) and service was also great.

Gluten free options were not the best as some which are marked as gluten free on the menu cannot be guaranteed to be so (clearly just marking as gluten free to make it seem that they cater for that requirement). It was lucky that we asked - we had put a note on the booking that one of our party required gluten free and this was not looked at. Would not book again.

Gaucho Chancery
Responded on 5 January 2020

Thank you for your feedback. We work every day to offer the best service and cuisine. We regret that our GF options was not to your liking. We firmly trust that our staff has advised you correctly. We hope you give us another chance to enjoy our steaks. Greetings from the management.

Report
EG
EmmaG
Orlando
1 review
Dined on 31 December 2019
Overall3food3service2ambience2

Lovely steak which I couldn't fault but thought sides were a little expensive for what they were had broccoli as one of my sides and it was undercooked and cold. We were there nye so was very busy, service was very slow although our waiter was very nice we were there 3 1/2 hours altogether waiting a long time between courses . Air conditioning was blowing on us and was very cold even after they turned it down at our request and I ended up putting a coat on. Music was also very loud and we had to.shout to each other to be heard. Dessert I had cheesecake which was nice but again not worth the price tag. Overall was ok but I doubt I will visit again.

Gaucho Chancery
Responded on 5 January 2020

Thank you for sharing your detailed experience in our restaurant as well, since feedback always helps us to improve. We take note of your experience with the Broccoli. We regret that not all the dishes came out as expected: thanks for the understanding, it is not usual that lack of synchronisation. Finally, we are proud to read that you received a great service from our team, especially in such a busy day like NYE. We hope to receive you soon

Report
CN
CaitrionaN
London
1 review
Dined on 23 December 2019
Overall5food5service5ambience5

Amazing food! Best steak I have ever eaten, would defo recommend!!

Gaucho Chancery
Responded on 26 December 2019

Dear Guest Thank you for your five stars review and we are most content that you'd enjoyed your experience with us. I am glad you enjoyed so much our steaks! We hope to see you soon Regards Javier Catano

Report
SH
vipSeaHawk
Hertfordshire
72 reviews
Dined on 19 December 2019
Overall4food5service5ambience3

Had a great time at the very busy (Xmas period) Gaucho in Chancery Lane, The food was really very good and the steak was some of the best I have had. Truly impressive.

Not cheap - and not fine dining - but very 'honest' and robust eating. I liked it.

Gaucho Chancery
Responded on 22 December 2019

Dear Guest Thank you for your review and we are most content that you'd enjoyed your experience with us. We take pride in offering excellent service and demonstrating our quality in food. Im glad to read you were impressed with our steaks! We hope to see you soon Regards Javier Catano

Report
CH
CarolineH
London
2 reviews
Dined on 19 December 2019
Overall4food5service5ambience3

Great food and service as always but the music was so loud it was difficult to hold a conversation without shouting. We did ask for the music to be turned down just a little but that didn’t happen.
Never mind, Gaucho restaurants are always excellent and I would recommend but just a little less really loud music would make it even better.

Gaucho Chancery
Responded on 22 December 2019

Dear Guest Thank you for your review and we are most content that you'd enjoyed your experience with us. We take pride in offering excellent service and demonstrating our quality in food. With regards the music we have taken your comments into consideration We hope to see you soon Regards Javier Catano

Report
KG
KevinG
1 review
Dined on 19 December 2019
Overall5food5service5ambience4

From booking to paying your team could not have been more helpful, everything was of a very high standard and nothing to much trouble, will defiantly be going back with more clients and friends many thanks

Gaucho Chancery
Responded on 26 December 2019

Dear Guest Thank you for your five stars review and we are most content that you'd enjoyed your experience with us. We hope to see you soon Regards Javier Catano

Report
m
matrix
London
12 reviews
Dined on 19 December 2019
Overall2food5service2ambience3

We were forgotten about, and then asked to vacate to the bar before we had finished our food. The drinks as part of the package were never provided. Table wasnt cleared before our main meal arrived. I went there with business clients, very embarrassing about the service levels.... I will avoid in future.

SJ
SJcook
London
1 review
Dined on 18 December 2019
Overall5food5service5ambience5

The menu and quality of the food and service was excellent as was our server Andrew. This was a very important event for myself and family and Gaucho Chancery Lane ensured that everything was perfect. Thank you so much for a great meal and fantastic service.

Gaucho Chancery
Responded on 22 December 2019

Dear Guest Thank you for your review and we are most content that you'd enjoyed your experience with us. We take pride in offering excellent service and demonstrating our quality in food. We are definitely passing on your comments to Andrea! We hope to see you soon Regards Javier Catano

Report
MB
MarcelloB
1 review
Dined on 17 December 2019
Overall2food4service1ambience4

this chain is going down time by time. The service used to be the USP of Gaucho. We arrived at the reception and there was none attending the desk even after waiting few minutes. Our guest was already sitting and so we were able to get to the table. The service was so poor, the waitress looked stressed and out of control. I understand that a busy restaurant is not easy to manage but for the value, I would expect a better service. Food is still very good as well as the ambiance. Will choose another place for Business meetings also for the high-level noisy floor.

MB
MBarre
London
1 review
Dined on 16 December 2019
Overall3food5service4ambience3

Whilst the food tasted amazing, we waited a very long time for it and the portion sizes for what you pay are relatively small. The service was also good, certainly friendly, again for what you pay you expect more (at least a cloak room to hang our coats up). Gauchos used to be renowned for their service, however it seems a little as though they might be cutting back on wages and it shows.

Gaucho Chancery
Responded on 22 December 2019

Dear Guest, I would like to apologies for not meeting your expectations . We aim to maintain our high standards and thrive in giving great service, but unfortunately missed the mark with you. We have passed on the comments to our reception team to guarantee more attention to details and ask regularly to take guest coats. We looking forward to seeing you back Regards Javier Catano

Report
SE
SohadeE
1 review
Dined on 14 December 2019
Overall1food2service1ambience1

Quality price very expensive, sides are extra, very unfriendly and agressif staff, not honest. I won’t come black and will not recommand it.

BP
BluePointGuy
New York Area
2 reviews
Dined on 13 December 2019
Overall5food5service5ambience5

Great service. Not too loud even with a large Xmas party in the background. Fun yet mature environment. Mid to high range in cost but you get what you pay for. Excellent food. Steaks cooked exactly as asked. Great cuts. Excellent wine and drink choices. Of recommend this over Shard.

CO
COLINC
1 review
Dined on 13 December 2019
Overall3food4service3ambience3

I booked a table for 6 people on Friday 13 Dec 2019. I received confirmation from Gaucho for this.
a couple of days later Gaucho contacted me and said they were closed and could I rebook.
I rebooked for 18.00hrs same day and this was confirmed by Gaucho.
the email said we would be greeted on our arrival with a glass of Champagne for the inconvenience.
on arrival we were not greeted in fact I was made to look like a liar.
the manager demanded I show him the email. one of my party was so shocked by this he left and did not stay for his Christmas meal. the rest of the staff were very good.
I will not use Gaucho again.

NM
NickM
London
1 review
Dined on 12 December 2019
Overall3food3service2ambience4

Service really not great. Drinks orders mostly needed to be repeated to appear. Wine menu arrived, but no wine order taken. Tuna ceviche - bland and boring. Lamb cutlets - unseasoned and cold. 3 tiny peaces for £30.

EP
EmilyP
1 review
Dined on 6 December 2019
Overall4food4service4ambience4

We had the open table deal which was great value for money. The food and drink were both lovely, the service was great and we were not treated any differently from those not on the deal.

TC
TeresaC
London
2 reviews
Dined on 2 December 2019
Overall3food3service4ambience3

Monday evening so quite a cavernous space seemed especially big, but great decor. Would have been good to know in advance that Mondays are free BYO..... Starters and steaks good but as a personal preference prefer taste of british beef. Deserts not so good - avoid the Don Pedro 9.50 for whipped melting ice cream.
Restrooms are awful - no excuse.

NC
NeilC
London
2 reviews
Dined on 30 November 2019
Overall4food5service5ambience4

Best steak we have had for ages......but too noisy and quite expensive....but maybe that’s because we over indulged in good wine?

GW
GaryW
London
3 reviews
Dined on 29 November 2019
Overall4food5service4ambience4

Friendly waiter, amazing food, lovely venue. Restaurant was very cold though.

r
rhaleuk
New York Area
41 reviews
Dined on 25 November 2019
Overall3food2service2ambience2

This was disappointing but really "fine" overall. They didn't really want to acknowledge that we had booked an OpenTable deal. We got two menus neither of which were the one we'd booked. I had to ask for the Open Table menu. When ordering I then had to ask for the included sparkling drink.

The food itself was just average. The service was forgettable and the sides or any extra orders beyond the set menu were insanely overpriced.

M
Mike
Kent
2 reviews
Dined on 23 November 2019
Overall5food5service5ambience5

Excellent in every respect from the minute we walked in to when we walked out