Gaucho City

4.3
1727 reviews
£41 and over
Steak
Gaucho Set Lunch Menu: 12–3PM | Two Courses - £24.50 | Three Courses - £27.50 | Monday- Friday

Gaucho City is one of London’s hidden gems. The restaurant is set in the historic gold vaults of the Old Bank of England, right in the heart of the Square Mile across from the historic Leadenhall Market. Our menu features big Latin flavours, incredible Argentinian steak and impeccably curated wines.

Descending from the bustle of the banking district, join us for a more speedy set lunch or a long languorous steak dinner in our elegant private dining room. Venture a little further down to our candle-lit cocktail lounge which is the perfect spot for those after work drinks or for a spot of weekend escapism.

City is perfect for all of your social and corporate events with a plethora of dining rooms, AV and conference facilities.

Please note: We currently do not accept OpenTable dining cheques.

Support Gaucho City during COVID-19

Experiences

  • Valentine's Day at Gaucho

    £20.00 per personPrepaid

    Feb 14, 2022 only

    For those looking for the perfect treat for Valentine’s Day, bring your darling to us and we will take care of the rest. Enjoy a romantic evening with Gaucho classics from our A la Carte menu. *Please note we require card details to secure all bookings for Valentine’s Day dinner. A deposit of £20 per person will be applied at the booking stage. We require at least 72 hours' notice for any cancellation, after this point deposit will be forfeited.

Offers

  • Collect 1,000 bonus points

    Mon - Fri 12:00 PM - 11:00 PM, Sat 5:00 PM - 11:00 PM

    Receive points for dining rewards, KAYAK hotel savings and more.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
Physical distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective equipment
  • Waiting staff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 1727 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.3
food
4.4
service
4.2
ambience
3.9
value
Noise · Moderate
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OT
OpenTable Diner
London
1 review
Dined 4 days ago
Overall1food2service2ambience1

The decor was horrendous, with dirty surfaces damaged chairs , dirty toilets it’s had a feel of complete neglect even down to the paint on the wall all marked and dirty. This was far from luxury and as for the food it was tasteless- I asked for my stake to be medium rare it came blue. The whole atmosphere was unsettling and I felt robbed after paying the bill. I though this chain of restaurant was know for its high standards but in all honesty It had lower standards than miller and carter. I will never step foot in a Gauchos again.

Gaucho City
Responded 2 days ago

Dear Guest, Thank you for taking the time to bring this to our attention. We always aim to deliver a great experience and we're sorry that this was not met on this occasion. Please accept our sincerest apology for any trouble this may have caused you. We highly appreciate your feedback, as it will assist us in becoming better at what we do. We hope for the opportunity to serve you again in the future, and we thank you for your continued support.

Report
RM
RonaM
Hertfordshire
4 reviews
Dined 5 days ago
Overall4food4service5ambience4

Great menu and staff were very helpful. Would go back to this location.

I
Indulge
1 review
Dined 5 days ago
Overall5food5service5ambience5

Lovely experience, waiters were very helpful and accommodating to our dietary requirements. The atmosphere was beautiful and the food was 10/10. Highly recommended.

Gaucho City
Responded 3 days ago

Dear Indulge, Thank you very much indeed for your 5 stars and your positive feedback. It was a pleasure to have you in our branch. I'm going to share your kind words with all my staff, and we all look forward to having you again as our guest.

Report
OT
OpenTable Diner
London
2 reviews
Dined on 18 January 2022
Overall3food3service4ambience3

Services was brilliant , recommend steak was delicious , sides were disappointing… all very expensive

Gaucho City
Responded 3 days ago

Dear Guest, Thank you for taking the time to bring this to our attention. We always aim to deliver a great experience and we're sorry that this was not met on this occasion. Please accept our sincerest apology for any trouble this may have caused you. We highly appreciate your feedback, as it will assist us in becoming better at what we do. We hope for the opportunity to serve you again in the future, and we thank you for your continued support.

Report
OT
OpenTable Diner
1 review
Dined on 15 January 2022
Overall5food5service5ambience5

In fact was a very nice night! I was so happy when I came down I asked to the man that was at reception I told to him we have a reservation asked my name and he told me with Spanish accent ( Colombia or VENEZUELA) I’m from
VENEZUELA and I was so happy to listen my name wuaooooo perfecto in Spanish was so cool! Then he show our table, then our waitresses was Aitor! He was fabulous, gave the recommendation with the empanadas (chicken he prefer but we got chicken, meat and potatoes so delicious very fresh! The restaurant is lovely, the food was perfect and juice the meat, it’s very expensive but the service was spectacular from the beginning to the end, the atención was very kind! Thank you so much! Yamily & Antonio

Gaucho City
Responded on 17 January 2022

Dear Yamily and Antonio Thank you very much indeed for your 5 stars and your positive feedback. It was a pleasure to have you in our branch. I'm going to share your kind words with all my staff, and we all look forward to having you again as our guest.

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OT
OpenTable Diner
Hampshire
9 reviews
Dined on 12 January 2022
Overall5food5service5ambience5

Good experience with great food and service. Nothing to fault.

Gaucho City
Responded on 17 January 2022

Dear Guest, Thank you very much indeed for your 5 stars and your positive feedback. It was a pleasure to have you in our branch. I'm going to share your kind words with all my staff, and we all look forward to having you again as our guest.

Report
ZW
ZoeW
London
1 review
Dined on 10 January 2022
Overall5food5service5ambience5

Amazing food and service. We were the only ones in the restaurant Monday night and they couldn’t have done anymore!

Gaucho City
Responded on 17 January 2022

Dear Zoe, Thank you very much indeed for your 5 stars and your positive feedback. It was a pleasure to have you in our branch. I'm going to share your kind words with all my staff, and we all look forward to having you again as our guest.

Report
OT
OpenTable Diner
Hampshire
2 reviews
Dined on 8 January 2022
Overall3food3service3ambience3

We had a lovely meal and the Resturant had a good atmosphere. The only disappointment was we were originally seated very close to another couple and our table was squashed in front of a big pillar which did not give us much room. The Resturant was not full and I could see lots of empty tables. I did not understand why they chose to put us at this seat. We had pre booked the table and I would of thought this type of table would of only been used if they had no other choice. Before we even sat down I had to ask to move us to a another table.

Gaucho City
Responded on 17 January 2022

Dear Guest, Thank you for taking the time to bring this to our attention. We always aim to deliver a great experience and we're sorry that this was not met on this occasion. Please accept our sincerest apology for any trouble this may have caused you. We highly appreciate your feedback, as it will assist us in becoming better at what we do. We hope for the opportunity to serve you again in the future, and we thank you for your continued support.

Report
H
Hpac
1 review
Dined on 8 January 2022
Overall3food2service4ambience2

Steal was nice 8/10
Chips and mac/cheese were poor. 3/10 had better from tgis
Place very run down, everything is tired

Gaucho City
Responded on 17 January 2022

Dear Hpac, Thank you for taking the time to bring this to our attention. We always aim to deliver a great experience and we're sorry that this was not met on this occasion. Please accept our sincerest apology for any trouble this may have caused you. We highly appreciate your feedback, as it will assist us in becoming better at what we do. We hope for the opportunity to serve you again in the future, and we thank you for your continued support.

Report
OT
OpenTable Diner
London
6 reviews
Dined on 7 January 2022
Overall5food5service5ambience5

Such a great restaurant! We left feeling well looked after and happy with the food. Highly recommended :) Ruth was absolutely amazing! 5star experience

Gaucho City
Responded on 17 January 2022

Dear Guest, Thank you very much indeed for your 5 stars and your positive feedback. It was a pleasure to have you in our branch. I'm going to share your kind words with all my staff, and we all look forward to having you again as our guest

Report
PG
PaulG
London
1 review
Dined on 7 January 2022
Overall5food5service5ambience5

Always a great experience. Food is terrific. Staff give just the right amount of attention. It’s expensive but worth it, I never come away disappointed.

Gaucho City
Responded on 17 January 2022

Dear Paul, Thank you very much indeed for your 5 stars and your positive feedback. It was a pleasure to have you in our branch. I'm going to share your kind words with all my staff, and we all look forward to having you again as our guest.

Report
KK
KamilaK
London
1 review
Dined on 31 December 2021
Overall5food5service5ambience5

Was great and the lady who was serving us was amazing and very kind. Will come back for sure🤪

Gaucho City
Responded on 5 January 2022

Dear Kamila, Thank you very much indeed for your 5 stars and your positive feedback. It was a pleasure to have you in our branch. I'm going to share your kind words with all my staff, and we all look forward to having you again as our guest.

Report
MP
MagdalenaP
1 review
Dined on 31 December 2021
Overall2food4service1ambience2

Good food, amazing deco however service very disappointing. Bad timing, not attentive, require a lot of guidance and training. Restaurant with a huge potential but badly managed.

Gaucho City
Responded on 5 January 2022

Dear Magdalena, Thank you for taking the time to bring this to our attention. We always aim to deliver a great experience and we're sorry that this was not met on this occasion. Please accept our sincerest apology for any trouble this may have caused you. We highly appreciate your feedback, as it will assist us in becoming better at what we do. We hope for the opportunity to serve you again in the future, and we thank you for your continued support.

Report
KO
KarlO
London
1 review
Dined on 31 December 2021
Overall5food5service5ambience5

Very good overall, a bit hectic because of New Year’s Eve

Gaucho City
Responded on 5 January 2022

Dear Karl, Thank you very much indeed for your 5 stars and your positive feedback. It was a pleasure to have you in our branch. I'm going to share your kind words with all my staff, and we all look forward to having you again as our guest.

Report
AC
AlexC
London
1 review
Dined on 31 December 2021
Overall5food5service5ambience5

All very good. Steaks could have been a bit bigger. It didn’t seem to match the weight reference on the menu.

Gaucho City
Responded on 5 January 2022

Dear Alex, Thank you very much indeed for your 5 stars and your positive feedback. It was a pleasure to have you in our branch. I'm going to share your kind words with all my staff, and we all look forward to having you again as our guest.

Report
GP
vipGrahamP
London
2 reviews
Dined on 31 December 2021
Overall4food5service5ambience4

Great food, great service.

Barking dog in the restaurant for most of our meal, not sure why that’s allowed.

R
Ryan
London
1 review
Dined on 31 December 2021
Overall5food5service5ambience5

Good good well run restaurant food come quick quickly and was lovely. Gaucho for filled all of our needs and was a pleasant experience

Gaucho City
Responded on 5 January 2022

Dear Ryan Thank you very much indeed for your 5 stars and your positive feedback. It was a pleasure to have you in our branch. I'm going to share your kind words with all my staff, and we all look forward to having you again as our guest.

Report
OT
OpenTable Diner
Amsterdam
2 reviews
Dined on 29 December 2021
Overall3food3service5ambience3

Meat was lovely but everything else was average at a push, which is unexpected for the price.

Gaucho City
Responded on 5 January 2022

Dear guest, Thank you for taking the time to bring this to our attention. We always aim to deliver a great experience and we're sorry that this was not met on this occasion. Please accept our sincerest apology for any trouble this may have caused you. We highly appreciate your feedback, as it will assist us in becoming better at what we do. We hope for the opportunity to serve you again in the future, and we thank you for your continued support.

Report
CG
ChloeG
Manchester
1 review
Dined on 18 December 2021
Overall1food1service3ambience3

The food was all bland and tasteless compared with other Gaucho restaurants

Gaucho City
Responded on 20 December 2021

Dear ChloeG, Thank you for taking the time to bring this to our attention. We always aim to deliver a great experience and we're sorry that this was not met on this occasion. Please accept our sincerest apology for any trouble this may have caused you. We highly appreciate your feedback, as it will assist us in becoming better at what we do. We hope for the opportunity to serve you again in the future, and we thank you for your continued support.

Report
SB
SBjjjj
London
1 review
Dined on 18 December 2021
Overall4food3service4ambience4

ordered a sirloin steak asked for it medium rare and it came out blue so sent it back and it still came up it no better

Gaucho City
Responded on 20 December 2021

Hi Alec, Thank you very much indeed for your 5 stars and your feedback. It was a pleasure to have you in our branch and we all look forward to having you again as our guest.

Report
S
Sasha
1 review
Dined on 18 December 2021
Overall5food5service5ambience5

Amazing food with amazing service, would definitely go again and recommend to others.

Gaucho City
Responded on 20 December 2021

Hi Sasha, Thank you very much indeed for your 5 stars and your positive feedback. It was a pleasure to have you in our branch. I'm going to share your kind words with all my staff, and we all look forward to having you again as our guest.

Report
E
Elliot12
London
5 reviews
Dined on 18 December 2021
Overall1food1service1ambience1

Had better experiances at other branches food not up to standard

Gaucho City
Responded on 20 December 2021

Dear Elliot, Thank you for taking the time to bring this to our attention. We always aim to deliver a great experience and we're sorry that this was not met on this occasion. Please accept our sincerest apology for any trouble this may have caused you. We highly appreciate your feedback, as it will assist us in becoming better at what we do. We hope for the opportunity to serve you again in the future, and we thank you for your continued support.

Report
TU
TomU
London
1 review
Dined on 17 December 2021
Overall4food5service5ambience4

Great meal and service. I’d come back for a meal 100%

Gaucho City
Responded on 20 December 2021

Hi Tom, Thank you very much indeed for your 5 stars and your positive feedback. It was a pleasure to have you in our branch. I'm going to share your kind words with all my staff, and we all look forward to having you again as our guest.

Report
C
Charlotte
1 review
Dined on 16 December 2021
Overall5food5service5ambience5

Visited for our anniversary. Our waiter was lovely and very attentive, and the food was delicious. When we'd finished our meal, we were given a complimentary anniversary dessert and glass of bubbly each which was a lovely surprise!

A
Alice
London
2 reviews
Dined on 15 December 2021
Overall4food4service5ambience3

Lovely food and excellent service but the restaurant itself is a little dated. Especially toilets.

Gaucho City
Responded on 20 December 2021

Dear Alice, Thank you very much indeed for your 5 stars and your positive feedback. It was a pleasure to have you in our branch. I'm going to share your kind words with all my staff, and we all look forward to having you again as our guest.

Report
KD
KevinD
1 review
Dined on 15 December 2021
Overall4food4service4ambience4

I really enjoyed the experience, the food was lovely, service was great, however the only complaint i would have is that the heritage carrots were tiny for £5 not worth the money

Gaucho City
Responded on 20 December 2021

Dear Kevin, Thank you very much indeed for your 5 stars and your positive feedback. It was a pleasure to have you in our branch. I'm going to share your kind words with all my staff, and we all look forward to having you again as our guest.

Report
TC
TomC
London
2 reviews
Dined on 14 December 2021
Overall5food5service5ambience5

Brilliant service and food as always, and such a lovely atmosphere.

Gaucho City
Responded on 20 December 2021

Dear Tom, Thank you very much indeed for your 5 stars and your positive feedback. It was a pleasure to have you in our branch. I'm going to share your kind words with all my staff, and we all look forward to having you again as our guest.

Report
NR
NishatR
London
2 reviews
Dined on 11 December 2021
Overall1food1service1ambience1

I specifically requested halal steak and called the restaurant twice to confirm this and was told that there would be halal steak readily available for us.
However, much to my dismay when we turned up we were told only the chicken was available. Appalling customer service and the waitress was not helpful at all. Left without ordering as this was not the experience I was expecting. Will not be returning.

Gaucho City
Responded on 20 December 2021

Dear Nishat, Thank you for taking the time to bring this to our attention. We always aim to deliver a great experience and we're sorry that this was not met on this occasion. Please accept our sincerest apology for any trouble this may have caused you. We highly appreciate your feedback, as it will assist us in becoming better at what we do. We hope for the opportunity to serve you again in the future, and we thank you for your continued support.

Report
KS
KarenS
Yorkshire
1 review
Dined on 11 December 2021
Overall5food5service5ambience4

Steaks were excellent and the service was great. There was a nice atmosphere in the restaurant.

Gaucho City
Responded on 20 December 2021

Dear Karen, Thank you very much indeed for your 5 stars and your positive feedback. It was a pleasure to have you in our branch. I'm going to share your kind words with all my staff, and we all look forward to having you again as our guest.

Report
SS
ShannonS
London
2 reviews
Dined on 11 December 2021
Overall5food5service5ambience5

Very much enjoyed our dinner last night at gaucho city. Amazing steaks as usual and the service was fab. This was our 3rd time and will continue to return in the future.

Gaucho City
Responded on 20 December 2021

Dear Shannon, Thank you so much for leaving such a nice review. Myself and the team really appreciate you taking the time to write and share your comments. We very much look forward to welcoming you back soon.

Report
OT
OpenTable Diner
N. Ireland
1 review
Dined on 11 December 2021
Overall5food5service5ambience5

Was very good and the service was spectacular only fault was prices are bit steap

Gaucho City
Responded on 20 December 2021

Dear Guest, Thank you very much indeed for your 5 stars and your positive feedback. It was a pleasure to have you in our branch. I'm going to share your kind words with all my staff, and we all look forward to having you again as our guest.

Report
c
callumm
Las Vegas
1 review
Dined on 10 December 2021
Overall5food5service5ambience5

Would well recommend. Brilliant had a really fine time

AC
AndyC
London
1 review
Dined on 8 December 2021
Overall5food5service5ambience5

The food was amazing and great service. We couldn't recommend it enough.

Gaucho City
Responded on 20 December 2021

Dear Andy, Thank you so much for leaving such a nice review. Myself and the team really appreciate you taking the time to write and share your comments. We very much look forward to welcoming you back soon.

Report
TK
TimK
Essex
1 review
Dined on 8 December 2021
Overall5food5service4ambience4

A great meal with plenty of choice and 'washed down' with some fine wine. The pace was busy with a good atmosphere but all work very efficiently in terms of service and delivery

Gaucho City
Responded on 20 December 2021

Dear Tim, Thank you so much for leaving such a nice review. Myself and the team really appreciate you taking the time to write and share your comments. We very much look forward to welcoming you back soon.

Report
S
vipS210
London
7 reviews
Dined on 6 December 2021
Overall3food2service2ambience2

Generally very happy customer but this day was terrible - waited over 45’ for our meal which then turned up cold/ sub par (watery sauces, stale chips)…not the usual standard and the service was also lacking.

Gaucho City
Responded on 20 December 2021

Dear Guest, Thank you for taking the time to bring this to our attention. We always aim to deliver a great experience and we're sorry that this was not met on this occasion. Please accept our sincerest apology for any trouble this may have caused you. We highly appreciate your feedback, as it will assist us in becoming better at what we do. We hope for the opportunity to serve you again in the future, and we thank you for your continued support.

Report
CS
ClaireS
1 review
Dined on 4 December 2021
Overall3food4service1ambience1

Table for 5 friends for a birthday celebration. When we arrived at our booked time of 9:00pm, we were told by the front staff that our table was not ready yet, and to wait at the bar for a drink until the table was ready, as previous table were “just paying”. No complimentary drink/ apology for this. When we got to the bar, there were no seats available and no room to stand at the bar, so we waited for 5 minutes before a small space became available at the bar for us to stand, cramped together. No discount on our drinks for the inconvenience. We then had to stand and wait for a further 20 minutes for our table. When we got to the table, waiting staff were polite and friendly but very overstretched so service was slow. We felt the restaurant was overcrowded and unorganised. Such a shame because it was for a 22nd birthday celebrations. Wouldn’t come back to this venue again.

OT
OpenTable Diner
1 review
Dined on 4 December 2021
Overall2food3service1ambience3

Service was very slow. Booked in at 8:30pm starters arrived 9:30pm then no main meal until 10pm!
Ordered from the set meal which you would expect to be ready.

Gaucho City
Responded on 20 December 2021

Dear Guest, Thank you for taking the time to bring this to our attention. We always aim to deliver a great experience and we're sorry that this was not met on this occasion. Please accept our sincerest apology for any trouble this may have caused you. We highly appreciate your feedback, as it will assist us in becoming better at what we do. We hope for the opportunity to serve you again in the future, and we thank you for your continued support.

Report
OT
OpenTable Diner
New York Area
1 review
Dined on 4 December 2021
Overall1food1service3ambience2

Having been to many Gauchos across the country this was a first time at the City Gaucho for me and my partner. We arrived at 7:15 and were promptly greeted by our host for the night.

We ordered our wine, starter and main, the wine and starters came promptly the main did not. When our main did eventually come at 8:30pm an hour after our starter, it arrived cold along with the sides and sauces, as well as our steak being rare when we ordered medium rare.

Fast forward to 8:52, our food has reappeared, but less of everything and the steak now more rare. We complained once more however our waitress liked to tell me that her opinion of the steak was medium rare and not rare. It’s a shame because what happened to the customer is always right?

Eventually the manager was involved and was less the accommodating in terms of listening to us. A poor presentation of not only herself but also the company she works for. I wouldn’t rush back to this particular establishment in a hurry. We’ve always enjoyed gaucho but stop becoming so commercialised and do what you used to do best, serves great steaks!

Gaucho City
Responded on 20 December 2021

Dear Guest, Thank you for taking the time to rating us. We always aim to deliver a great experience and we're sorry that this was not met on this occasion. Please accept our sincerest apology for any trouble this may have caused you. We highly appreciate your feedback, as it will assist us in becoming better at what we do. We hope for the opportunity to serve you again in the future, and we thank you for your continued support.

Report
O
Oliver
1 review
Dined on 3 December 2021
Overall3food3service3ambience1

Got sat in what felt like the basement terrible ambience.

Won’t go back unfortunately

Gaucho City
Responded on 20 December 2021

Dear Oliver, Thank you for taking the time to rating us. We always aim to deliver a great experience and we're sorry that this was not met on this occasion. Please accept our sincerest apology for any trouble this may have caused you. We highly appreciate your feedback, as it will assist us in becoming better at what we do. We hope for the opportunity to serve you again in the future, and we thank you for your continued support.

Report
A
Alright
London
2 reviews
Dined on 3 December 2021
Overall5food5service5ambience5

Brilliant all round experience great service and food

Gaucho City
Responded on 20 December 2021

Dear guest, Thank you so much for leaving such a nice review. Myself and the team really appreciate you taking the time to write and share your comments. We very much look forward to welcoming you back soon.

Report

FAQs

Gaucho City offers takeaway which you can order by calling the restaurant at 020 7626 5180.

Gaucho City is rated 4.3 stars by 1727 OpenTable diners.

Gaucho City does offer gift cards which you can purchase here https://www.gauchorestaurants.com/gifts/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.