Gaucho Richmond

4.4
4245 reviews
£41 and over
Steak

On the rural banks of the River Thames, in the quintessential London neighbourhood of Richmond, sits our iconic boathouse restaurant and waterside terrace, which in the summer hosts another of our ‘Asado’ outdoor barbeques. A striking centre piece of our terrace boasts one of London’s oldest Plane trees, a beautiful feature for arguably one of London’s most sought-after alfresco dining spots.

With our panoramic glass-paneled exterior we have glorious 360-degree views of Richmond Bridge and Petersham Meadows from our well-dressed dining-room and bar. An idyllic location for those long weekend lunches after a dog-walk in Richmond Park or for gathering the family and friends to celebrate those special occasions.

So, when you next take a stroll along the towpath, join us for an unforgettable steak, sampling our superb Argentinian beef and British seafood, or relax at the bar with a glass of wine and watch the boats sail by.

Support Gaucho Richmond during COVID-19

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
Physical distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective equipment
  • Waiting staff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 4245 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.5
food
4.5
service
4.4
ambience
3.9
value
Noise · Moderate
87% of people would recommend it to a friend
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OT
OpenTable Diner
1 review
Dined on 15 December 2020
Overall5food4service5ambience5

Our waitress Maria was great, her service was impeccable she was very attentive to us and as always the food was great 😊

T
Tamara
Dubai
1 review
Dined on 15 December 2020
Overall3food5service5ambience3

Loved it however was pleased to leave as there were too many people there and lucky we weren’t outside, it is literally a breading ground for COVID! Please be warned, whilst they are getting around the gov’t regulations by having people from different households outside, they have covered it all AND put plasic sides on it with heaters inside. Cannot image a better place to spread COVID. Sorry Gaucho but you are not thinking about the health and safety of people there, just working around the rules. If I was given a table outside, I would have had to walk away.

People clearly in office groups inside and then left without masks on, I even asked a staff member to stop them.

Amazing staff all night and I feel terrible for them not having work bit the business must think what is right, not just how they can operate around the rules. I won’t go back now until a vaccine is issued to us.

O
Olivia
London
1 review
Dined on 15 December 2020
Overall3food2service5ambience5

Food was definitely not worth the money! Steak wasn’t rested at all so had a plate of blood basically and for £40 you would expect it to be of much better quality. The portion sizes were so small you’d have to spend over £100 each to be full. However, wine was lovely (pricey still £45 a bottle) and atmosphere was good. Our waiter was also lovely cannot fault service I just think they need to focus a little more on quality of food and portions.

TM
TwickMum
London
6 reviews
Dined on 15 December 2020
Overall5food4service5ambience5

Food was plentiful and delicious. Only slightly reduced score as the steak was not cooked as requested but was exchanged swiftly and fresh sides brought with the new one so issue was quickly resolved.

LM
LindaM
London
1 review
Dined on 15 December 2020
Overall3food3service3ambience2

We waited forty minutes for the food. The noise was excessive for an afternoon, but considering the circumstances I understand!

The birthday celebration on the dessert plate was delightful. Thank you!

The service was good but my partner and I found the waiting excessive and will return to the New Inn pub in future.

J
Jaybees
London
4 reviews
Dined on 14 December 2020
Overall5food5service5ambience5

Great to be able to BYO on a Monday. Had an amazing night. Incredible food and excellent service.

SP
SarahP
London
2 reviews
Dined on 14 December 2020
Overall5food5service5ambience5

A great welcome and extremely well-looked after for our lunch booking. They knew it was our wedding anniversary and brought us a plate with a chocolate sauce message with a couple of truffles on - delicious! Attentive staff without being fussy, and great food was had too.

S
Sam28
London
4 reviews
Dined on 13 December 2020
Overall5food5service5ambience5

Amazing place with great food and service. Covid safe! We were very impressed with high level of cleaning and steps they take to make sure they keep people safe.

JB
JohnB
London
4 reviews
Dined on 12 December 2020
Overall5food5service5ambience5

This was a special birthday treat for my wife. Everything we had was fantastic.

OT
OpenTable Diner
Surrey
1 review
Dined on 12 December 2020
Overall5food5service3ambience3

My husbands birthday was well catered for, lovely evening & amazing food x

c
caxc
London
17 reviews
Dined on 12 December 2020
Overall2food2service4ambience2

Too crowded. Didn’t seem to be enough distancing between tables. The ceviche has too much chilli steaks were good

L
Lauren
London
2 reviews
Dined on 12 December 2020
Overall3food3service2ambience3

Service was really slow and poor. We were sat round a corner and forgotten about. We had to ask for salt and pepper at least 3 times.

AM
AME1
Surrey
1 review
Dined on 12 December 2020
Overall2food4service4ambience1

Social distancing between tables not maintained and very cramped and congested inside. Did not feel safe to sit indoors, outdoor options tables very close together and no heaters. Table had not been cleaned before sitting us down.

C
Cass
London
11 reviews
Dined on 12 December 2020
Overall5food4service5ambience5

First class friendly service in a lovely environment

D
Danielle
London
1 review
Dined on 11 December 2020
Overall5food5service5ambience5

Great food, great service and a great night. Very covid safe can not wait to return.

KG
KevinG
1 review
Dined on 11 December 2020
Overall5food5service5ambience5

The staff were excellent here from start to finish from our initial greeting, choosing a meal and a bottle of wine (Ivan was brilliant, just the right balance between friendliness and formality) to our end of evening nightcap and paying the bill.
Both our starters were superb (Tuna cerviche & Burrata) to our superbly cooked & seasoned Chateaubriand.
The bottle of Argentine white was cold, crisp and delicate (Enemigo Semillon). A good choice.
I would say that the discretionary tip (12.5%) though becoming more and more prevalent, should still be the patrons choice to set the value surely? To take money off of the bill at the end to suggest the service was let’s say worth only ‘10%’ (it wasn’t in the instance, the service was excellent) would be embarrassing for all concerned. It’s not something that sits well with me personally...

S
Sam28
London
5 reviews
Dined on 11 December 2020
Overall5food5service5ambience5

Great food, wine and service. Covid safe. Cant wait to be back again!

OT
vipOpenTable Diner
London
10 reviews
Dined on 10 December 2020
Overall5food5service5ambience5

This place never failed to impress me . Service amazing, food delicious, stunning decor

S
Sam28
London
5 reviews
Dined on 10 December 2020
Overall5food5service5ambience5

Welcomed by polite and smily receptionist. We sat just by the window on the front with great view! Food was great as well as service. Great value for money!

D
Demalad
London
7 reviews
Dined on 10 December 2020
Overall4food5service3ambience4

Excellent value 'safe social' set lunch menu. Food was delicious. Staff were lovely but service was very, very slow.

S
Sam28
London
5 reviews
Dined on 9 December 2020
Overall5food5service5ambience5

Love the place! My first visit but Im already planing to be back next week. Delicious food, great service and what a view!

JR
JohnR
Denver
2 reviews
Dined on 9 December 2020
Overall5food5service5ambience5

Gaucho was as good as always - great food, great service

S
Sam28
London
5 reviews
Dined on 8 December 2020
Overall5food5service5ambience5

Great food and amazing choose on the wine list. Service very good, great for family dinner and

R
Rebecca
London
1 review
Dined on 7 December 2020
Overall2food3service3ambience1

Feeling a bit let down by Gaucho, I am a bit advocate for their restaurants and chose to celebrate my boyfriend's birthday here. I wrote in my request that it was a special occasion and that we'd like a view of the river. On arrival, half the restaurant is boarded up and there is substantial building work. So no view, only of builders and the ongoing works. Which also spilled into the restaurant itself. Very disappointed not to be contacted beforehand to warn us as I would have happily moved to another branch. The food and service was lovely, but not the birthday treat in terms of ambience I had hoped for. Big shame.

K
Katarina
1 review
Dined on 6 December 2020
Overall4food4service4ambience4

Very nice place to eat and celebrate. Nice wine. The food is very good, even for those who don’t eat meat.

h
heleno
London
1 review
Dined on 6 December 2020
Overall5food5service5ambience4

A very pleasant late Sunday lunch. Food was excellent and the service was attentive and prompt. A busy atmosphere and pleasant surroundings. Would highly recommend the limitless Sunday lunch.... such great value and we’ll definitely be back soon!

M
Millie
London
9 reviews
Dined on 6 December 2020
Overall5food5service5ambience5

The staff at Gaucho Richmond are always so welcoming. Fab location. Great food and wine. One of our favourite spots

DT
DominicT
London
7 reviews
Dined on 6 December 2020
Overall5food5service5ambience4

Really great, nice atmosphere and staff helpful but not overbearing. Food great and decent value when you consider the volume and quality. Will be booking this Sunday lunch in most months!

A
Aleyna
Buckinghamshire
1 review
Dined on 5 December 2020
Overall1food1service4ambience3

I never fuss over food and will eat anything but this is my 2nd visit and the food /sides were incredibly bland both times. None of my group enjoyed their meal. Lacked so much flavour esp the chicken milanese and sides.. Wont be back

BJ
BenJ
London
1 review
Dined on 5 December 2020
Overall1food1service1ambience1

Terrible place. Went in the day before to confirm it was my friends birthday but on the day it went completely unacknowledged. Also booked a window seat but on the day was sat in the middle surrounded by drunk idiots staring at us all night. Avoid this place like the plague

JS
JoelSchneider
Glasgow
2 reviews
Dined on 5 December 2020
Overall5food5service5ambience5

All round great food & service. Thanks very much!

OT
OpenTable Diner
London
4 reviews
Dined on 5 December 2020
Overall5food5service5ambience5

Lovely as always. Food is delicious and service impeccable

RR
RedRock
London
8 reviews
Dined on 4 December 2020
Overall4food2service5ambience4

We asked for steak medium. Mine came up very rare, we had to send it back. We ordered Sirloin which was very fatty. Complained to the waiter Danielle (who was fabulous). Manage was rather abrupt and called my 25 year daughter “so the girl is unhappy” frankly not how you address a customer.
Saving grace the waiter Danielle organised a lovely pudding and cost of one of the steaks taken off the bill.

AH
AngelaH
Surrey
8 reviews
Dined on 4 December 2020
Overall4food5service4ambience4

Lovely meal from a food and wine sense. And the service was equally lovely, with the staff acknowledging my husbands birthday. However, no screens nor tables removed to allow for social distancing as we have experienced when being lucky enough to dine out elsewhere.

C
Charmaine
London
6 reviews
Dined on 4 December 2020
Overall5food5service5ambience5

Fabulous meal, great view and awesome cocktails. Lovely happy birthday touch to my husbands dessert.

AD
AlexD
London
1 review
Dined on 4 December 2020
Overall5food4service5ambience4

We had great food in a nice setting. Gaucho is very consistent.

MF
MarianneF
London
1 review
Dined on 3 December 2020
Overall5food5service5ambience5

Excellent food, service and location. Looking forward to the next time.

NH
NadineH
London
1 review
Dined on 2 December 2020
Overall5food5service5ambience5

Absolutely amazing experience, took my boyfriend for his birthday and they treated us so well. They even bought out his dessert with happy birthday written in chocolate on the plate with a candle (without me asking). Food was delicious and the staff kept on checking in. Definitely recommend!

OT
OpenTable Diner
London
1 review
Dined on 2 December 2020
Overall5food5service5ambience5

Excellent meal and great service!

HW
HannahW
1 review
Dined on 4 November 2020
Overall3food3service3ambience2

We've eaten at Gaucho a number of times now and we usually have a much better experience. I'm quite particular on how I like my steak, and from a restaurant that is all about the steak you would expect it to be correct. However I had to send it back as it wasn't correct and both tables either side of us had to do the same as well.
The chips were average, again usually they are full of flavour and crispy but they felt soggy and lacked flavour. I had the blue cheese hollandaise sauce and I struggled to taste any blue cheese. We had to flag the waiter down numerous times as often we were ignored. It being the last night before lockdown it was extremely busy so I can imagine this had to do a lot with it - but when you pay as much as you do there, you expect everything to be on point and sadly it wans't.

FAQs

Gaucho Richmond does offer delivery in partnership with Deliveroo. Gaucho Richmond also offers takeaway which you can order by calling the restaurant at 020 8948 4030.

Gaucho Richmond is rated 4.4 stars by 4245 OpenTable diners.

Gaucho Richmond does offer gift cards which you can purchase here https://www.gauchorestaurants.com/gifts/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.