on entering the restaurant we were taken straight to our table with menus wait was over with in a few moments for our drink order the food was out standing as always
my only thing was we did wait a while in between courses even though the place was rather quiet we waited about 20 min for the dessert menu .
but will not stop us coming back as we do love the food and thats the first time anything we have waited for
we do like coming to manchester first
Read a lot of reviews of people saying that they were rushed. Completely disagree. Lovely service and lovely food.
Booked a table for 1630 and had confirmation email. Upon speaking to rude staff at restaurant was told that my booking was 1500. Load of rubbish don't waste your time
First time here, my daughter booked it for my birthday. It had really nice decor and felt very modern but still homely an warm. Good atmosphere and good service.
I would go back again.
Food was absolutely gorgeous just felt a little rushed had a 2 course meal and a large wine all in 40 minutes. Would have liked a bit of time between starter and main. Again felt like was being rushed along.
Our only criticism would be the service, felt a bit rushed and waiter was quite abrupt!!
Unfortunately food was great as usual, but let down by feeling pressured by waiting staff desperately trying to get rid of you, even though the restaurant wasn’t full
I was charged service charge without being asked which added another £6 to meal. We had the lunch menu. We had earlier in the day been to pizza and processco cafe and ate lunch where we had not been charged the service charge.
Really enjoyed our evening. Gluten free menu one of the best I have come across.
However although we booked via opentable site when we arrived the Restaurant had not got us included on their reservations list and we were very lucky to get a table. It could have ruined our trip to Manchester
Great as always !
Great meal prior to concert at Man Arena. The food was authentic Italian, quick and very tasty. The atmosphere was buzzing and the staff were friendly and efficient. Enjoyed it very much and would recommend to others. The toilets were a bit of trek downstairs and along corridors but that wouldn't put me off in the future.
Just felt a little rushed when sat at table
No sooner had we stood to leave the next customer was being brought to the table
We really enjoyed our visit to your restaurant the meal was beautiful and the staff amazing service throighout was fantastic considering how busy it was. We will most definiately be returning in the near future. Michelle x
The food was lovely,however we were constantly approached to order by different waiters. Every course they kept asking us were we ready to order,when it was quite obvious we were still looking at the menu.we both felt like they rushed us .we had 3 courses and were out in an hour. We have been put off going again.
Always love taking my wife here. We actually travel to the Manchester one instead of the Euston one as it doesn't have the same vibe. Staff here were awesome as always.
Third visit to Gino’s, previously had fantastic food with amazing service, sadly only the food remained consistent on this occasion. Although the table was booked weeks ahead as it was my husbands birthday celebration, on arrival the waiter seemed to be trying to decide where to put us. It won’t put me off a return visit because the food is excellent, but wouldn’t go for a special occasion.
Excellent service - food - and company
Love this place
Went with my fiancé for a meal post Valentine’s Day - we both ordered the carbonara which was great - however my partner had a portion which was twice the size of mine. I felt awkward complaining ( I do in general) but apart from that everything was good. The service was great!
Always a lovely night , food first class and a lovely atmosphere
Went for an early evening meal with my wife. The food was the best we have had for a meal out for a long time. All three courses were excellent and the arancini were the best ever. Can definitely recommend and will be going back next time we are in Manchester.
Great ambience and nice feel to the restaurant. Food delicious as always. We like the more intimate feel the booth seating offers.
TWent for early evening dinner with my daughter. She wanted to a decent Italian so Ginos it was. When I emailed my reservation I requested a balloon on the table and on arrival it was clear where we were sitting.
Waitress was excellent. Cheerful and helpful. Food was great and promptly delivered. Wine was excellent. They made a fuss of my daughter and did the impromptu happy birthday.
Overall an excellent experience and not too expensive.
Would definitely recommend.
Went New Year's Eve. Great atmosphere. Excellent menu choices to suit all tastes. Friendly efficient service. Good value.
Excellent service,lovely atmosphere ,friendly staff couldn't do enough for you even when busy
Sloppy pizza and watery lasagne
The first time we went here was lovely. But this time maybe the chef had been at the Christmas prosecco
Excellent food, service and atmosphere. From the lady at the entrance to all the bar staff and waiters/waitresses..
The overall experience was well worth it and would definitely be returning.
We had visited Ginos in leeds the week before - which was Amazing on every front.
Sadly, Manchester was not the same experience.
The guys welcoming us in didnt seem too happy, no one asked to take our coats (most people had them strewn over their seats/tables/bags).
Table was nice (four of us) - ambience good.
3 starters arrived, one they forgot. Several people teying desoerately to ask what we would like - but then getting totally confused as to what was coming/due/should arrive.
My Neapolitan pizza was nothing like as described - i actually thought they had brought the wrong one - apparently not.
The crushed potatoes were simply boiled new potatoes (i could have done them myself) - however other elements of the food (calamari/calzone) were superb!
Once we had a sweet, getting anything else, or the bill, or paying the bill were all nigh on impossible - basically zero attention by any staff - at all. Indeed, and i hate to say it, one or two of the guys were a little rude.
Gino - you need to spend time there - or get the manager from leeds there - seriously!
Great food tho mistakes were made, nice ambience but service, overall, chaotic.
Excellent place, very pleased with the service, quality of the food and drinks(wine).
Portion sizes were good and we have the 3 courses for £20 which was amazing.
Overall well pleased and will definitely return soon.
We didnt eat but the food looked amazing!
We had a great night. Service was slightly slower than I would of liked, but didn't effect the night..
The starter was burnt, the mains undercooked - it was vile. A very disappointing end to my 30th birthday celebrations. None of the staff were particularly bothered by the complaint and I have since contacted the restaurant with no reply whatsoever, never mind an apology.
I booked on line , but when I arrived they had no sign of my booking. We had to wait only 5 mins for a table after a long conversation about my booking. Fortunately arrived from outside entrance, but when we were sat there was a long queue on internal door so glad we hadn't arrived and gone in that way otherwise we would have had a long wait. Food amazing, staff lovely. Then half way thmeal got an email confirming my turning up for booking...very confused when I had such a struggle with my original online booking
A nice setting with plenty of staff. The food was very nice although quite pricey. Food serving time was fantastic, arriving in only minutes from ordering each course. The atmosphere is pleasant and a wide spectrum of diners. The thing that spoiled the occasion for me was that our table seemed to be placed in a position where anyone who was going anywhere in the restaurant bumped into it. I lost count of the number of times the chair to my left was barged into my leg. Our waiter was the biggest culprit, although each time apologising. Then just as we were getting ready to leave he barged into my chair from the other side heavily and that was enough for me. If I'd been holding any food or drink at that time I definitely would have been wearing it. We exchanged a few words and he apologised again. My partner really enjoyed it and the food is great but for me the inside layout needs a rethink before I would revisit.
Love this restaurant the food is excellent and staff are very helpful and friendly.
Been coming to Gino’s since it opened and always had a fabulous meal, lunch / evening!
Great food. Value for money. Great staff. Would highly recommend.
really nice afternoon our friends hadn't been before and were very impressed with the food they will be back as we will too
Top restaurant, menu for all tastes, food excellent and of highest quality, staff extremely friendly and efficient, been a few times and always a very enjoyable experience.
Had a lovely time, the food was lovely couldn’t fault it.
This was my second visit. The food is not La Bella Vita Cucina Napoli but pleasant enough and worth my second visit. A tad confused with the chips with everything ...