Gong

4.3
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1189 reviews
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£26 to £40
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Bar / Lounge / Bottle Service
With a dramatic backdrop of unparalleled views, GONG is the destination bar at Shangri-La Hotel, At The Shard, London. The highest hotel bar in Europe is perfect for sunset cocktails and late-night drinks, the bar offers three lofted areas for guests to relax and soak in the cityscape; even offering poolside seating at the highest pool in London on the weekends.
Uncomplicated and seamless, the bar’s first-class service ensures the ultimate escape from the city’s bustle. Sample one of the delicate, signature cocktails or indulge in a rare, vintage champagne with our signature sushi and Asian dishes.
Guests are required to be 18 years of age or older after 5pm. Please note there is a £30 minimum spend applicable to all guests over the age of 18. For large groups of 8 and over please contact us directly.
What 1189 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
3.9
food
4.1
service
4.5
ambience
3.7
value
Noise · Moderate
84% of people would recommend it to a friend
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J
Cornwall
2 reviews
Dined 2 days ago
Overall4food4service3ambience5

All very nice. Cocktail menu has changed since last visit, not quite as good.

SS
London
1 review
Dined 6 days ago
Overall2food1service1ambience5

Bad service. The server was constantly reminding us about our remaining time in the table and he got the time wrong. Drink was served as a double (and charger accordingly) without us asking for it.

OT
London
1 review
Dined 6 days ago
Overall5food4service5ambience5

Amazing place with amazing views. Each person needs to spend minimum £30 to stay, however, that is absolutely worth it. I strongly recommend visit this place.

DM
1 review
Dined 6 days ago
Overall5food3service5ambience5

My Sister in Law and I had a wonderful time! We booked the table (through Opentable) for 5:30pm and a table by a window with a wonderful view was ready for us. The man at the entrance to Shangri-La on the ground floor was lovely and our server was so polite and attentive. We knew about the £30 per head minimum spend and that we could only have our table for 1.5 hours in advance so that was not a problem. The cocktails were beautiful and we had a few bar snacks too. It's not cheap by normal standards but definitely a place for special occasions or more regularly if your purse is deeper than mine! We met the Sales and Marketing Director in the lift on the way back and he very kindly took some pictures for us and is definitely an excellent Brand Ambassador. I will be returning!

CR
Adelaide
1 review
Dined 6 days ago
Overall5food4service5ambience4

Lovely city scape views, excellent service and the cocktails and wine were great and the bar snacks were tasty too

ZK
1 review
Dined 6 days ago
Overall5food5service4ambience5

The view was amazing, food was delicious- we had sushi and salmon bento box, the sushi was one of the best ones I've ever had. Our waiter was very nice, however, as the restaurant was getting fuller-it was very obvious that they were understaffed. I would definitely recommend! Although the drinks were on the expensive side, the food+view was definitely worth the money and I will come back upon visiting London, my friend actually went already again.

KA
Atlanta
1 review
Dined on 19 January 2020
Overall5food4service5ambience5

The hostess will sit you by a window if available, definitely suggest booking ahead. Excellent service.

T
London
5 reviews
Dined on 18 January 2020
Overall5food5service5ambience5

Fabulous views and nice attentive service.

TG
1 review
Dined on 18 January 2020
Overall5food3service4ambience4

An amazing place for a (quite expensive) drink, a really special place for a special outing.

CB
London
1 review
Dined on 17 January 2020
Overall1food1service1ambience3

The staff very rude.. the drinks normal to medium . We are wating to much for the table

CA
1 review
Dined on 17 January 2020
Overall1food2service3ambience1

The ladies toilet was dirty, the sink faucet was damaged. The lighting is terrible, I expected an excellent lighting architecture and acoustic quality was also expected.

CO
London
1 review
Dined on 17 January 2020
Overall2food1service1ambience3

There are many, many better places to go than this if you’d like a dramatic skyscape of London.
A tourist trap rather than a genuine fun place to go.
Service beyond arrival was inattentive.
Bar eats were unhygienic and prices sky high (obviously)...
Cocktails poor.

PN
1 review
Dined on 12 January 2020
Overall5food4service5ambience5

Drinks menu especially cocktails are well thought of and put together. Staff look after you and make sure you are always happy. Window rotation system is very clever to make sure each customer gets a good Experiance. Overall great night every though it was a quick drink.

DN
London
1 review
Dined on 12 January 2020
Overall5food4service4ambience5

Our first visit and exceeded expectations. We were given an excellent window seat, although not guaranteed, so this did add to the experience and make our visit even more exciting. Thank you Gong for a fantastic birthday prelude to dining at the Shangrila!

SK
London
1 review
Dined on 11 January 2020
Overall5food5service5ambience3

Great service, excellent view and the Venue was incredible

CO
London
1 review
Dined on 11 January 2020
Overall2food3service2ambience3

Quelle déception!
Travaillant dans des bars d'hôtels de luxe et aimant me rendre dans ce genre d'endroits pour boire un verre, j'avais réservé une table pour trois personnes samedi soir dernier. Quelle fût ma déception.
Tout d'abord, l'hôtesse d'accueil au rez de chaussé qui nous indique l'endroit en nous précisant d'entrée que la table sera a notre disposition seulement 1h30 et que nous devons dépenser minimum 30 pound par personne (sinon nous serons chargé en plus), mauvaise entrée en matière, cela annonce bien la couleur.
Arrivé au 52ème étage, une vue impressionnante mais une "waiting list" pour avoir une table avec vue.
L'hôtesse nous accueille très gentiment et nous amène a notre table.
Peu de choix de cocktails pour une moyenne de prix a moins de 30 pound (dommage puisque c'est le minimum à consommer…).
Cocktail plutôt bons mais déjà vu mieux et plus joliment présenté.
A peine finis nos cocktails, que 4 serveurs différents sont venus nous voir en même pas 10 minutes pour nous demander si nous voulions boire autre chose. De plus, nos verres à peine vide avaient déjà été enlevé de la table.
Bref, nous sommes réellement traiter comme de simple consommateurs qui doivent dépensé, personne prend vraiment le temps pour notre confort et l'ambiance.
Ceci gâche le moment et le "mythe".
Je ne recommande pas ce bar, il y en a des vraiment plus sympa avec de meilleurs cocktails dans Londres.

PS: nous avons été obligé de consommer un autre cocktail puisque nous avions effectivement été chargé en plus sur la première addition (qui était a 50 pounds pour 3).

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PP
London
1 review
Dined on 11 January 2020
Overall5food4service5ambience5

Great atmosphere! Customer service is amazing too!
I personally would prefer slightly less noisy venue but overall that was amazing!

MS
1 review
Dined on 11 January 2020
Overall4food5service3ambience5

Very good atmosphere, great cocktails & food with great views, the only let down was the poor attitude of the waiting staff and waited so long for drinks, then after they had delayed everything they then rudely come and tell you your table time slot is up - we requested to finish our drinks at the bar and was told there was no booking available to stand at bar and was asked to leave after spending over £250 - poor service - clearly they don’t want you to spend money or stay there long!

ST
London
1 review
Dined on 10 January 2020
Overall5food3service5ambience5

Very nice place .. romantic perfect for couples 😊😊 Best for drinks and snacks

A
1 review
Dined on 9 January 2020
Overall5food5service5ambience5

Excellent all round. Would recommend and go again.

S
1 review
Dined on 7 January 2020
Overall4food5service5ambience5

I took my boyfriend here for his birthday, neither of us had been before and he was taken back by the awesome view across east London. The drink prices are a lot but as others have said before me, it’s the ambience your paying for.
Although I’ve scored the food 5 we did not dine, but we did receive complementary nibbles with our drinks.

J
Berlin
1 review
Dined on 5 January 2020
Overall2food2service1ambience4

Used to go here quite often. Service used to be much more attentive and focused on the customer. Cannot even order my favorite drinks anymore as they are not on the menu

MA
Manchester
1 review
Dined on 4 January 2020
Overall5food5service5ambience5

Just perfect. Really enjoyed the whole experience and thank you!

F
London
6 reviews
Dined on 3 January 2020
Overall5food5service5ambience5

Great service and an amazing view from the 52nd floor. Bento box was a fantastic mix.

OT
London
1 review
Dined on 3 January 2020
Overall5food5service5ambience5

It was a pleasure to have a glass of wine with my girlfriend at the highest bar in London, the atmosphere was absolutely magic, the service was punctual and precise.
The rotation system was great and we reached a window table in 20 min.

WW
London
3 reviews
Dined on 3 January 2020
Overall5food4service5ambience5

Very good atmosphere fantastic service brilliant view of Thames and tower bridge
Brilliant

RS
1 review
Dined on 1 January 2020
Overall5food4service4ambience5

Posto incantevole, ne vale il prezzo.
Vista ovviamente stupenda e cibo stellare (parliamo sempre di piccole porzioni).
Il personale è gentile e premuroso.

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MR
1 review
Dined on 1 January 2020
Overall5food5service5ambience5

Absolutely amazing, the view is outstanding and the staff are extremely welcoming. Been several times now and never tire of the experience.

NA
London
1 review
Dined on 30 December 2019
Overall5food3service5ambience5

Pricey but definitely worth it. Best service, they moved us to a table by the window for a view once one became avalible.

OT
London
2 reviews
Dined on 30 December 2019
Overall2food1service2ambience4

The view was, of course, amazing and that is what you are paying the premium for. For the price, the cocktails were hugely disappointing, lacking imagination and the fine finishing expected.

AP
London
2 reviews
Dined on 29 December 2019
Overall5food5service5ambience5

We had a great table at the windows! The drinks and the food were exqisite and we enjoyed our 90 min stay a lot! Just go there, it is worth it!

OT
London
2 reviews
Dined on 24 December 2019
Overall5food5service5ambience5

Nous avons passé un bon moment autour d'un cocktail et d'une magnifique vue

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GB
1 review
Dined on 23 December 2019
Overall5food4service5ambience5

Really lovely, great service. Expensive but as you would expect for such a high profile place.

RZ
London
1 review
Dined on 22 December 2019
Overall5food3service5ambience5

I would like the kitchen to stay longer open, we were really hungry! But the waiter made sure we got snacks. The service was really really good! Very friendly all of them.

K
1 review
Dined on 22 December 2019
Overall3food2service3ambience4

Cramp, tasteless and overpriced food. Don’t go there if you can’t get into window table.

BE
New York Area
1 review
Dined on 22 December 2019
Overall4food3service5ambience4

Rien que la vue, vaut le détour (et le prix).
Le service est excellent !

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EE
London
1 review
Dined on 20 December 2019
Overall1food1service1ambience1

The staff were incredibly rude to us and I am still upset by how were were spoken to. It was a horrible experience and I shall never return. The cocktails were very also very disappointing.

S
London
1 review
Dined on 19 December 2019
Overall5food5service5ambience5

We got engaged at the GŎNG, everyone was absolutely amazing and great service, couldn’t have been more pleased

P
Chicago
23 reviews
Dined on 18 December 2019
Overall5food2service3ambience5

The view is spectacular. The drinks are over priced. Would not recommend mixed drinks, would stick to wine or champagne. Would still recommend going as there is no better view in London.

EE
London
1 review