Hakkasan Hanway Place

È sempre una garanzia; peccato il servizio che è stato troppo lento

Great meal, great service and the dim sum Sunday menu was really good value

Amazing as usual. It is my favourite place. Love the food!

Awful. Average food, terrible service. The table hadn’t even been cleaned properly from the previous diners. Way overpriced. Avoid.

The food at Hakkasan continues to be outstanding. My only complaint- which is in no way the restaurant's fault- is that it seems to have become the go-to restaurant for people who watch "Made in Chelsea". As we ate, we had to put up with people all around us taking non-stop pictures of themselves and their food with their flashes set high. When they weren't taking pictures, they were on their phones, including facetiming with people. I know this post makes me sound like a complete snob but the constant intrusions were irritating. Hopefully it will fall out of fashion and the rest of us can get on with enjoying the amazing food and service.

Beautiful setting serving excellent Chinese food. The cocktails are delightful also. Great wine list

A bit on the expensive side for vegetarians but perfect for a special occasion. Not only was the food delicious, a separate dessert with happy birthday message arrived for my partners birthday and complimentary truffles. Thank you! Recommend the noodles, egg fried rice, dim sum, mock chicken and tofu mushroom clay pot.

Went for my 5th year wedding anniversary. Enjoyed the experience!!

Another fabulous evening at the lovely Hakkasan. Thank you for making my birthday super special 😍

Set menu 3 course lunch (Taste of Hakkasan) was relatively good value with cocktail included. Excellent food

Sons birthday

recommended! excellent food and service! Would come again

The wine was amazing! However we received no food!!

Used to love coming here as the food and service was always exceptional however on our last visit i had to ask 3 times to be seated and had a long wait between courses. A change to the signature dish of beef with merlot from previous visits was disappointing and visually underwhelming.

We were excited to try Hakkasan but we’re very disappointed with the service. Long waits, having to send dishes back etc is not what we expect from any restaurant especially with that price tag.

Amazing food and great service, although when I booked through open table, they did not have my reservation when I arrived and they did question me quite a lot, which wasn't great. The barman made us a bespoke cocktail which was delicious and the food was outstanding, although obviously very expensive.

Great place to have a relaxed night out, with very good food, in lovely surroundings

Disappointed with Reduced menu. Felt rushed cause kitchen closing even tho booking was taken for 10.30pm. Staff had no personality & lacked interest

Nice place however the taste and quality of the food was not really worth the price.

An excellent place, great food, original cousin and very professional and friendly staff.

As this visit was on a Sunday evening, the restaurant was busy, but not as full as usual. Even so great atmosphere ,staff as friendly as ever. Apparently the kitchen was experiencing "issues" which meant our meal took a lot longer to serve than usual (quite long intervals between courses), though this did not affect the quality of the food ,which was superb. As an apology for the slow service , we were given one of our courses foc. In truth, my wife and I weren't in a hurry so it made a nice change to enjoy a more leisurely meal. Dovile Kacinskaite, the supervisor was particularly friendly. On the night all of the staff that served us were great, a credit to Hakasan.

The Sunday dim sum set menu was superb, as was almost everything about our Hakkasan experience. The duck salad was absolutely delicious, and it was difficult to pick our favourite bit of dim sum. Our only complaint about the food was that there was too much of it, but that didn’t stop us from polishing off every last morsel of the delicious dark chocolate dessert. The staff in general could not have been more attentive and genuinely warm. The only reason for giving four stars for service was that the lady who greeted us at the door unfortunately stood out for her unfriendliness, bordering on disdain, and it was a shame that she was the first and last person to greet us at the restaurant. That said, we would definitely dine here again. The waiting staff, food and ambience all deserved a hearty five stars.

Very poor service. Food however was excellent

the food is great the service is ok. The ambience is a but passe' now the music is so loud you cant think and deflects from enjoying the food as we just wanted to finish and leave. I think it is far too expensive even if the food is delicious. We had the Bamboo menu for 4 and it is very tasty ingredient which at least taste fresh , although the food came very quickly after ordering. The frenetic music dark lighting and fast delivery of food made for quite a stressful experience. I would not go to this location again

Amazing food, service and ambiance - but a little pricey for the size of the portions you get. This is to be expected though. Would recommend this restaurant for a special occasion.

Great ambiance. Friendly and attentive staff. Brought a happy birthday desert for my daughter which absolutely made her night. And the food was delicious.

We were rushed through our dinner from the start. The waiter must have come over to chase for food and drink orders about 15 times. After spending almost £350, we were then kicked off our table with no offer of dessert because we had gone over our allotted '2 hour' window. After being repeatedly chased for our order, the drinks and food were then very slow to arrive and one of our drinks never arrived (and when we finally chased and it did arrive it was not what was ordered). The drinks themselves were excellent (other than the one that was done incorrectly) but incredibly small portions for the price - the martini only came just halfway up the glass and the waiter tried to clear it before my guest had finished. The gluten free options were minimal with no willingness to discuss any alternatives to make further dishes available. The waiter made my gluten free guest feel like she was a problem. It was a client dinner and the level of service was embarrassing. The food was lovely but it was a shame the experience was not at all relaxing or enjoyable!

Well worth its Michelin star. Prompt service and exquisite food, what more can you ask for?

What a lovely experience and the food was amazing to and what a beautiful restaurant with great layout and atmosphere, pricy but you pay for what you get and what a way to treat yourself.

Fantastic food, fantastic atmosphere, and a staff with excellent knowledge!!

The food was amazing as always!! The restaurant is always a bit on the noisy side but, not unbearable by any means.

We were late due to severe delays on the central line and having to divert to the restaurant by taxi in the end. I called ahead to let the reception staff know about this. When we got to the restaurant we were abruptly told the table would need to be given back at 8pm. This was my only criticism of the night really. We knew we wouldn't be booted off of the table on the dot at 8pm, especially if we were spending money. I just felt there was no need for that to be said and if it needed to be said, the staff members tone certainly could have been more polite.

But Hakkasan is still my favourite restaurant!!

We went early Sunday evening for Dim Sum Sunday with friends, great way to finish the weekend, fantastic experience.

Sunday Dim Sum lunch is excellent value at £50 with a cocktail. Amazing food as ever

Fantastic food and service. Ambiance was lovely. Timing between courses was long enough. Great value for money. Will be returning very soon.

Lovely vibe great service.. a bit overpriced but overall a good experience!

Lovely place, descent food if and when it does actually arrive. Chose the Hanway place venue after a recommendation from a friend. Really disappointed though I’m sorry to say. This place isn’t cheap so I feel you have a right to expect the best. Not even close. We were a party of 6 and our starters came out staggered, not particularly unusual but there was probably 20 mins between the first and last arriving. We arrived at the restaurant at 21.00 and even after 23.00 we were still waiting for main courses. The staff were being run ragged and they just came up with lame excuses that they had 2 large parties in that evening. They did give us some free wine as an apology but the whole thing really took the edge off a great day in London which was a shame. Won’t be returning to Hakkesan Hanway Place for sure.

The whole experience was exactly what I was hoping for and more. Perfect service from start to finish. Yes the restaurant is pricey but you get what you pay for and that was certainly the case. Everyone we encountered was attentive and willing to help or answer questions if required.

Will definitely be returning at some point in the future

Were greeted well. Well organised and welcoming.
Tables are too close together, found it rather difficult to squeeze through, I am not on the large size!
Food was delicious, plenty of vegetarian options. Vast range of cocktails but on the expensive side.
Music was a bit to loud, was difficult to have a conversation.
Waiter was attentive however, there is room for major improvement or training is required. Our food arrived, 1 dish was not what I ordered. The waiter insisted I ordered a chicken dish, I am a vegetarian so I think not. He then said he may have misheard, - music too loud! Then upon serving our food, spilled both our rice onto the table, he apologised profusely. Then upon clearing our table, dropped used cutlery on my husbands clothes.

The music was too loud, struggling to hear. Tables were close

My favorite restaurant in the world. Great service and the food is amazing.