Hakkasan - Hanway Place

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1. AF

   AllFullUp

   London

   4 reviews

   3.0

   4 reviews

   Dined 6 days ago

   overall3food3service4ambience4

   Food is not as amazing as it once was.

   Report
2. OT

   OpenTable Diner

   London

   2 reviews

   4.0

   2 reviews

   Dined on 30 July 2022

   overall4food5service4ambience4

   Food was amazing. The spicy prawns was definitely my favourite. Inside interior is lovely and overall was a calm & nice atmosphere. Only down fall was being rushed to leave when visibly there were tables empty tables around. (One of our guest was running late, she did manage to arrive when the food came, thank God). We wasn’t even offered to go to sit at the bar after being rushed to leave. From the start was just an urgency to order, eat & leave, which was disappointing.

   Report
3. S

   Smea

   London

   9 reviews

   vip
   5.0

   9 reviews

   Dined on 28 July 2022

   overall5food5service5ambience4

   Too noisy. Otherwise good

   Report
4. OT

   OpenTable Diner

   London

   2 reviews

   vip
   4.0

   2 reviews

   Dined on 28 July 2022

   overall4food4service4ambience4

   This is a good restaurant but if there are only two people and the set menu is chosen (recommended by the talented waitress) please do not deliver a meal that can be eaten by four. Tailor your set menu to the number of people at the table and charge accordingly. So I paid over £350 included two cocktails anda very good wine., but there was so much unfinished food we could not manage the desert. The two Americans sitting on the next table agreed, they ploughed on because they knew they were paying top dollar.It was a pity to miss out on dessert because it looked spectacular. This restaurant group always provides a great experience ( the music volume at this location much better than at Mayfair), the food quality great, butplease give us sensible portions and price accordingly.

   Report
5. OT

   OpenTable Diner

   New York Area

   2 reviews

   5.0

   2 reviews

   Dined on 23 July 2022

   overall5food5service5ambience5

   Amazing design, delicious food and great service

   Report
6. OT

   OpenTable Diner

   London

   3 reviews

   5.0

   3 reviews

   Dined on 9 July 2022

   overall5food4service5ambience5

   I love this place, a little disappointed they do not have everything they used to have on the menu, but it is definitely, my favourite place to dine out

   Report
7. OT

   OpenTable Diner

   Hertfordshire

   2 reviews

   5.0

   2 reviews

   Dined on 2 July 2022

   overall5food5service5ambience4

   The staff were amazing and made my birthday feel special. The food was even better and 100% worth the money!

   Hakkasan - Hanway PlaceResponded on 9 July 2022Hi, We would like to take this opportunity to wish you a happy belated birthday. Thank you for sharing with us your experience. We always strive to provide the best service possible to our esteemed guests and we are glad that we succeeded. Kind regards, Team Hakkasan Hanway

   Report
8. TE

   TEJL

   London

   6 reviews

   vip
   5.0

   6 reviews

   Dined on 1 July 2022

   overall5food5service5ambience5

   A fabulous evening - wonderful food and the service and cocktails were amazing. We were also celebrating a birthday and they pulled out all the stops!

   Hakkasan - Hanway PlaceResponded on 9 July 2022Hi TEJL, Happy Belated Birthday. We are so glad you chose us to celebrate such a special occasion and further more we are so happy that you had a fabulous night. Thank you for taking the time to leave us such a wholesome review. Hopefully we shall have the pleasure to welcome you back. Regards, Team Hakkasan Hanway

   Report
9. F

   Foodfan

   London

   59 reviews

   3.0

   59 reviews

   Dined on 22 June 2022

   overall3food3service2ambience3

   Pre covid, I used to enjoy going to Hakkasan . But I really did not enjoy my most recent experience. I opted for the special offer which I have had in the past but this time round it was not on par. Food was tasty enough but portions sizes were ridiculous- especially as they gave a really tiny bowl of rice to share between three people. As a result, I was still hungry after the meal and did not enjoy the dining experience. Furthermore it was not good value for money. I would think twice before dining there again to avoid further disappointment.

   Hakkasan - Hanway PlaceResponded on 9 July 2022Dear Foodfan, Thank you for taking the time to share your feedback with us. We are deeply sorry that we fell short of your expectations on this occasion. We have shared your feedback with our Head Chefs and they shall review this. Hopefully we shall have the pleasure of welcoming you back in the future for a lovely dinner. Kind Regards, Team Hakkasan Hanway

   Report
10. G

    Greg

    London

    16 reviews

    vip
    2.0

    16 reviews

    Dined on 19 June 2022

    overall2food3service1ambience4

    Usually a good choice when in need for great Chinese food. This time, the service was so unfriendly and the food was average to say the least. Maybe it is going down hill like a lot of the old institutional restaurants in London!?

    Hakkasan - Hanway PlaceResponded on 9 July 2022Dear Greg, Thank you for taking the time to detail your recent visit at Hakkasan Hanway Place. At Hakkasan our guests are of the utmost importance to us and we pride ourselves on a service that makes our guests feel welcome, comfortable and exceptionally looked after. It is with regret that, on this occasion, our usual high standards of food and service were not met. I do hope your recent experience will not deter you from visiting us again in the future. Kind Regards, Team Hakkasan Hanway

    Report
11. JY

    JYSK18

    London

    22 reviews

    5.0

    22 reviews

    Dined on 19 June 2022

    overall5food5service5ambience5

    Food and ambiance were exceptional as usual. Did not disappoint. Tried some new menu items and all were really delicious. I cannot wait to go back

    Hakkasan - Hanway PlaceResponded on 9 July 2022Dear JYSK18, We are so excited to read your review and see that you enjoyed our new dishes and just as excited to welcome you back soon. Regards Team Hakkasan Hanway

    Report
12. d

    david67

    London

    2 reviews

    5.0

    2 reviews

    Dined on 14 June 2022

    overall5food5service5ambience5

    Excellent food and cocktails. An amazing place with a great atmosphere.

    Hakkasan - Hanway PlaceResponded on 9 July 2022Dear David67, We are extremely pleased that you enjoyed our venue. We take great pride in providing captivating atmosphere for our guests. Hope to see you again soon. Regards Team Hakkasan Hanway

    Report
13. P

    Peti

    London

    21 reviews

    5.0

    21 reviews

    Dined on 12 June 2022

    overall5food4service4ambience4

    Still one of my favourites in London and there are some beautiful new surprises. The spicy Dover sole is new and it tastes heavenly. From the new desserts you should try the Chocolate Caviar. It is a spectacular surprise, great event and exciting nice sweet. And on top of all: The music was on a level that was absolutely supportable, that means on a loudness where educated people still can have a conversation. THANK YOU SO MUCH.

    Hakkasan - Hanway PlaceResponded on 9 July 2022Hi Peti, Thank you for the delicious review we are so happy that you enjoyed the new additions to our menu. We are looking forward to welcome you back soon with more surprises in store. Regards, Team Hakkasan Hanway

    Report
14. RD

    ReenaD

    London

    14 reviews

    vip
    5.0

    14 reviews

    Dined on 11 June 2022

    overall5food5service5ambience5

    I been few times already there and I enjoy every time

    Hakkasan - Hanway PlaceResponded on 9 July 2022Hi ReenaD, Glad to hear you are a regular and we hope to have you back soon. Regards Team Hakkasan Hanway

    Report
15. OT

    OpenTable Diner

    London

    1 review

    5.0

    1 review

    Dined on 29 May 2022

    overall5food5service5ambience5

    My partners birthday couldn’t have gone any better way. So pleased with everything from service to the food. Special Thankyou to James B for the lovely device we received.

    Hakkasan - Hanway PlaceResponded on 3 June 2022Hi, Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes. Team Hakkasan

    Report
16. m

    mcharleslondon

    New York Area

    19 reviews

    5.0

    19 reviews

    Dined on 26 May 2022

    overall5food5service4ambience5

    excellent food as always, dim sum, pork, prawns, wagu, rice. all great. cocktails very good, lychee martini the best. service was slow at times but then improved as it got later and less busy.

    Hakkasan - Hanway PlaceResponded on 3 June 2022Hi Mcharleslondon, Thank you so much for sharing your experience with us. We are incredibly grateful that you took the time out to leave us a 5-Star review. We hope to see you again soon. Regards, Team Hakkasan

    Report
17. AB

    AdrianB

    New York Area

    1 review

    4.0

    1 review

    Dined on 25 May 2022

    overall4food5service3ambience4

    Food was excellent as ever, but service wasn't to Hakkasan standard pre-pandemic. Staff not as attentive and I don't like the table being cleared whilst guests are still eating.

    Hakkasan - Hanway PlaceResponded on 3 June 2022Dear Adrian, Thank you for sharing your recent visit. We take great pride in customer satisfaction and work to ensure that every guest feel special at Hakkasan. I must apologise if this did not happen during your visit. We do hope your recent experience will not deter you from visiting us again in the future. Kind Regards Team Hakkasan

    Report
18. OT

    OpenTable Diner

    County Durham

    4 reviews

    5.0

    4 reviews

    Dined on 14 May 2022

    overall5food5service5ambience5

    An amazing experience from start to finish. Excellent service from friendly and helpful staff. The food was incredible, beautifully presented and absolutely delicious with every bite. A very special occasion for my wife’s birthday.

    Report
19. l

    live2eat

    London

    11 reviews

    4.0

    11 reviews

    Dined on 14 May 2022

    overall4food5service5ambience4

    Visited Hanway Place location for an early dinner meal. It wasn’t super busy, but the service was excellent, very attentive staff. The food was delicious as usual, with plenty between the two of us. Will definitely be visiting again soon

    Hakkasan - Hanway PlaceResponded on 17 May 2022Hi live2eat, Thank you for taking the time to leave us such a great compliment. This kind of feedback motivates the entire team to continue exceeding guest expectations. See you again soon. Kind regards, Hakkasan Team

    Report
20. DG

    DuncanG

    1 review

    2.0

    1 review

    Dined on 10 May 2022

    overall2food3service2ambience1

    Very underwhelming, wait staff bringing wrong wine, dim sum over cooked, birthday celebrations for extremely low key, and the wine prices ridiculously inflated. Poor value for money

    Report
21. OT

    OpenTable Diner

    London

    1 review

    5.0

    1 review

    Dined on 7 May 2022

    overall5food5service5ambience5

    Absolutely awesome night. We loved it. Great for a treat snd special occasion. It was a friends birthday and he was blown away by it all. He loved it. Very special night.

    Hakkasan - Hanway PlaceResponded on 17 May 2022Greetings, Thank you for your positive review. We are glad that you had a great time with us. We look forward to your next visit. Best, Hakkasan Team

    Report
22. KS

    KazS

    London

    1 review

    5.0

    1 review

    Dined on 23 April 2022

    overall5food5service5ambience5

    Great dining. The environment was great and so was the food

    Hakkasan - Hanway PlaceResponded on 28 April 2022Dear KazS, Thank you so much for your 5-star review! We are so happy to see you enjoyed Hakkasan Hanway Place. We will share this with the team to let them know to keep up the amazing work. Kind Regards Team Hakkasan

    Report
23. RD

    ReenaD

    London

    15 reviews

    vip
    5.0

    15 reviews

    Dined on 23 April 2022

    overall5food5service5ambience5

    Love the environment and it’s beautiful place also food is delicious 🤤

    Report
24. JR

    JR1982

    London

    8 reviews

    3.0

    8 reviews

    Dined on 22 April 2022

    overall3food4service3ambience2

    It was nice- food was good and drinks too. However- very very noisy and there was a large party near our table that got quite rowdy.

    Report
25. ID

    IanD

    London

    19 reviews

    5.0

    19 reviews

    Dined on 19 April 2022

    overall5food5service5ambience5

    I have been going to Hakkasan since it opened in 2021. The food remains of the highest standard and the service is excelent with attentive and friendly staff throughout the restaurant.

    Report
26. ED

    EleanorD

    1 review

    5.0

    1 review

    Dined on 16 April 2022

    overall5food5service5ambience5

    Fantastic meal celebrating a special occasion. Atmosphere was perfect! Food delicious! Will definitely return!

    Report
27. GW

    GeorgeW

    London

    2 reviews

    5.0

    2 reviews

    Dined on 13 April 2022

    overall5food5service5ambience5

    Eaten there several times but not recently. Food was great, the Chilean sea bass in honey is outstanding.

    Report
28. GK

    GeorgeK

    London

    10 reviews

    4.0

    10 reviews

    Dined on 12 April 2022

    overall4food5service5ambience2

    Went on a weekday to celebrate a milestone birthday (mentioned at the time of booking). There was a hen party going on and together with the very loud music, this meant that it was impossible to have a conversation over dinner. After a while we gave up shouting at each other and we all went on our devices. Food was amazing, as always. Disappointed that even though we ordered desert, there wasn't any effort being made for the birthday we were celebrating. We won't be in a hurry to return.

    Report
29. AW

    AndrewWW

    London

    21 reviews

    vip
    5.0

    21 reviews

    Dined on 10 April 2022

    overall5food5service5ambience5

    We love Hakkasan, the service is on point , food amazing and interior fantastic - what’s not to like !

    Report
30. KY

    KirstenY

    1 review

    3.0

    1 review

    Dined on 9 April 2022

    overall3food5service2ambience3

    Sensational food but dreadful service. We had to ask four times for more water. Some of the staff are terrific but some look like they would rather be anywhere else. The noise and darkness seemed worse than normal. Perhaps that is my age but we found it too much. I have been many times before because the food is so good but I think this might be my last trip.

    Report
31. JY

    JYSK18

    London

    23 reviews

    5.0

    23 reviews

    Dined on 6 April 2022

    overall5food5service5ambience5

    We went to celebrate my daughter’s birthday and everything was just perfect. The food was exquisite, especially the duck salad, crispy fresh water prawns and the beef briskets in jasmine tea… and a definite delight were the chocolate caviars and the Shanghai mess to close the wonderful meal. 1000% recommended

    Hakkasan - Hanway PlaceResponded on 10 April 2022Dear JYSK18, Thank you, for your wonderful feedback. We are delighted that you took the time to share with us, and rest assured we’ve passed your comments along to our team members. Thank you once again, and we look forward to welcoming you back! Regards, Team Hakkasan

    Report
32. LU

    LUGLIS

    London

    2 reviews

    3.0

    2 reviews

    Dined on 3 April 2022

    overall3food3service4ambience5

    We went all the time we came back to London and we know that it's a luxury restaurant but this time we noted that there wasn't a right balance between prices and meals. It has become too expensive for what you get.

    Report
33. DP

    DrPaddyJ

    London

    1 review

    3.0

    1 review

    Dined on 3 April 2022

    overall3food4service5ambience4

    The staff were very welcoming and friendly, the service was great and the restaurant was atmospheric. The food was typical Cantonese dishes with a twist, tasted lovely and the presentation was on point. However, the prices are quite steep. In my opinion not very good value for money. The cheapest order of of 8 dim sum are priced at £39. For a glass of white house wine you will be charged £17.

    Report
34. AN

    ANON

    Surrey

    5 reviews

    5.0

    5 reviews

    Dined on 2 April 2022

    overall5food5service5ambience4

    Chose a set menu for £39 including a glass of Champagne. Great food and really great value. The staff that looked after us were fantastic, very friendly and professional. There was a choce of starter and main, inc a vegan option and the portions were perfect for us. The only small negative is there was no choice for desert (which was an imaginative ice cream affair, lovely if you like ice cream but I don't) I was offered an alternative but it was also ice cream so declined. We would definitely return.

    Hakkasan - Hanway PlaceResponded on 9 April 2022Hi there, Thank you so much for taking the time to share your experience with us. We are glad to hear that you enjoyed our tasting menu and found it to be great value for money. We will pass your notes about our dessert options to our pastry department. Looking forward to welcoming you back. Team Hakkasan

    Report
35. OT

    OpenTable Diner

    Hawaii

    3 reviews

    3.0

    3 reviews

    Dined on 31 March 2022

    overall3food5service4ambience4

    Birthday celebration. I booked us a table a month ago to 22:30, I wasn’t notified that kitchen closes at around that time, we didn’t even get to sit down the waiter told us to quickly make an order because the kitchen is closing. I has a quick look and put an order, the waiter was so stressed to order that he forgot a few things and when I reminded him he apologized for forgetting but the kitchen is closed and all we got on the table was it. We both felt very uncomfortable, if the restaurant would have notified me in advance that I will not have time to relax and order I would’ve booked a table to celebrate my daughter’s birthday. Disappointing

    Report
36. JA

    JosephineA

    London

    1 review

    5.0

    1 review

    Dined on 31 March 2022

    overall5food5service5ambience5

    Hakkasan is always a must go when in London. The excellent food and service as well as the wonderful location itself are fantastic.

    Report
37. H

    Hollieh

    London

    3 reviews

    5.0

    3 reviews

    Dined on 31 March 2022

    overall5food5service5ambience5

    Mother say - menu and service was fantastic

    Report
38. LG

    LGee

    London

    4 reviews

    3.0

    4 reviews

    Dined on 27 March 2022

    overall3food3service3ambience3

    I have been to Hakkasan quite a few times however I think the food and service have taken a nose dive and the service is not great. I had to wait ages to be served when I first got to the restaurant and she finally arrived her manner was as if she was doing me a favour taking my order. I was also a bit confused because I made my reservation through Open table and made reservation for the Taste of Hakkasan with a glass of champagne however this wasn’t the case. I got the glass of champagne and was told that this was on the house which was supposed to be included in the offer. I found this quite strange but did not query with the staff. Will I go back? Not sure yet.

    Hakkasan - Hanway PlaceResponded on 10 April 2022Dear LGee Thank you for taking the time to detail your experience, it’s only through our guest’s feedback that we are able to continue to improve our services and have our guests return again and again. I do hope your recent experience will not deter you from visiting us again in the future. Team Hakkasan

    Report
39. OT

    OpenTable Diner

    London

    4 reviews

    5.0

    4 reviews

    Dined on 27 March 2022

    overall5food5service5ambience5

    Outstanding food. An amazing experience!

    Report
40. M

    Marianda

    1 review

    3.0

    1 review

    Dined on 26 March 2022

    overall3food3service3ambience3

    Nice looking restaurant but completely Over priced & overrated

    Report