This includes info about cleaning, sanitising, social distancing, and usage of personal protective equipment. Learn more.
- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Clean menu provided to every guest
- Sanitiser or wipes provided for customers
- Contactless payment available
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Sick staff prohibited in the workplace
Crispy duck salad
with pomelo, pine nut and shallot
Salt and pepper squid
not great, great food, awful service. Will elaborate once Hakkasan have the opportunity to respond to my private review
The young guy that dealt with us was super helpful and nice. He made us feel very comfortable. I had mentioned it was my partners birthday briefly and he came back with a birthday cake which was very unexpected but nice. Even I was surprised haha. Very lovely guy, now I’m gutted I didn’t ask for his name !
Love the ambiance and the staff were amazing. They took their time to explain each dish, enquired about allergies and didn’t rush us. The food was delicious and well cooked. Was worth the price. You really do get what you pay for 👍🏽
Everything is amazing as usual
Food was great. Portion sizes sufficient/good. Service was ok could've been better however would go again and recommend.
My wife and i had a great time, as we were celebrating our wedding anniversary
The food was amazing. The wine service was good. Our starters came with large 4/5 minutes between dishes. I understand that this may have been because traditionally you may share, but I told the waitress this was not the case for us due to dietary requirements. My rice came out 5 minutes after my tofu curry and it was supposed to accompany the dish, therefore that was a little cold. It felt weird to down load the menu from your phone. I think it would be better to have iPads/ screens, rather than squinting in the dark at our phones. My partners truffle duck was amazing
Service was fantastic and food was absolutely delicious. We loved the fact there was parking outside also.
Everything was perfect but the AC was not working. Would have also preferred to sit downstairs in restaurant.
Fantastic food, fantastic atmosphere, would be better if it was 15% cheaper, I would be inclined to book again next week.
Great restaurant with great food and drinks. Very attentive staff.
The rating would be perfect if it wouldn’t be for a fact that air con didn’t work that night ( hottest day of the summer ).
I could see some customers being moved downstairs to a cool part of the restaurant very quickly when we had to wait and by the end we took places at the bar as we have been informed there was no free tables available.
Thankfully bar attendants have been very entertaining and we didn’t mind by the end.
Hakkasan is definitely worth to recommend to anyone who loves good food and nice atmosphere:)
The food was incredible. That’s all I have to say😋
I have eaten many times at Hakkasan Mayfair
This time it was a terrible experience
No air conditioning and it must have been 40c inside the restaurant
The staff were trying their best but were all
It should have not served food
We should have left and not continued
Very very poor
We went to Hakkasan for lunch on the 7-Aug-2020 to celebrate my wife's 35th birthday. This wasn't our first visit, however the service was subpar and there was no effort made to make her feel special even after specifically mentioning that on my reservation and then confirming it over the phone. This has left a very bad taste and wouldn't want us to ever go back to Hakkasan again. I also gave this feedback to them directly using the survey monkey feedback form, however no one has reached out to us. Clearly shows the lack of customer service and care which we have received previously. Would really hope someone would look into and atleast reach out at the very least.
It's a great restaurant (experience wise) but felt most of the food was quite ordinary. A couple of dishes felt appropriate for the price but most were not. Staff and atmosphere excellent.
Good food, great service - had the taste of hakkasan experience, try the sea bass!
Great food as always. Favourite restaurant in the area