This restaurant added safety precaution details

This includes info about cleaning, sanitising, social distancing, and usage of personal protective equipment. Learn more.

Hakkasan Mayfair

4.3
6311 reviews
£41 and over
Chinese
Opened in November 2010, Hakkasan Mayfair is the second London edition to the acclaimed Hakkasan brand. Innovatively created cocktails and a unique wine list, are combined with carefully chosen dim sum and Chinese dishes that are ever changing, dynamic and new. The result is authentic Cantonese cooking with a contemporary flare – at once subtle and thrilling - and all made with the best ingredients. Hakkasan Mayfair is set over two floors. The lower ground floor invites the guest to the traditional Hakkasan setting, surrounded by intricate wooden screens allowing intimate dining, whilst, the ground floor brings a combination of relaxed atmosphere and a vibrant bar encouraging guests to indulge in an inspired environment. Cloakroom available. ALIPAY and weChat payment accepted.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
What 6311 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.5
food
4.1
service
4.3
ambience
3.8
value
Noise · Moderate
80% of people would recommend it to a friend
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OT
OpenTable Diner
London
1 review
Dined 2 days ago
Overall5food5service5ambience5

Amazing food, ambience and service. Couldn’t have asked for anything to be improved

RK
RachelK
1 review
Dined 3 days ago
Overall3food2service3ambience3

Ok but way overpriced (& overhyped) for the food you actually get. Especially with the current, more limited menu. The original one on Hanway Place is far more dramatic & special in terms of the setting & has a cooler crowd.

SB
SouravB
1 review
Dined 3 days ago
Overall5food5service5ambience5

The food and the ambiance was superb as always. The staff was polite and adequate precautionary measures were followed to make sure we felt COVID safe inside the restaurant

WK
WKPG
1 review
Dined 3 days ago
Overall5food5service5ambience5

Great service, loved the experience. I would recommend. Lives up to the hype for sure

MK
MeenaK
1 review
Dined 5 days ago
Overall2food3service2ambience2

Went out to dine for my boyfriends birthday. It was meant to be a lovely evening, however this was not the case. We felt so rushed by the staff and as I mentioned it was my boyfriends birthday and when I was ordering desert, the waiter said ‘ let’s see if you have time’. I just thought this was rude and not very considerate. Hence, I will not be returning back.

d
dianaf
London
1 review
Dined 5 days ago
Overall5food5service5ambience5

Absolutely loved it and my son had an amazing birthday

HA
HARVEENB
London
1 review
Dined 6 days ago
Overall5food5service5ambience5

Perfect place to celebrate any special occasion. Food was delicious!

N
Natasham
London
3 reviews
Dined 6 days ago
Overall5food5service5ambience5

Lovely as always it did feel rushed though due to
Covid

a
ajp28
London
1 review
Dined 6 days ago
Overall3food4service3ambience3

Food was good as always but service could improve

SQ
SuzieQueziex
London
3 reviews
Dined 6 days ago
Overall5food5service5ambience4

Great food and service, Hakkasan always delivers!

OT
OpenTable Diner
London
2 reviews
Dined 6 days ago
Overall5food5service5ambience5

Couldn’t have been better, top notch service! Thanks

DM
DalvM
1 review
Dined 6 days ago
Overall5food5service5ambience5

Amazing service and food. Would recommend to a friend.

e
eflores
Mexico City
1 review
Dined 6 days ago
Overall1food4service1ambience2

i can't beleive this restaurant has a michelin star! yes, the food is good, but the service is really bad. the sommelier has no idea how to pair wine and food, nor how to serve a wine. and the waiters just want you to eat and go. they only gave us 1h30 to finish eating, so we took the dessert at the bar. worst idea ever! the bar is just outside the kitchen, so there's no space to enjoy even a drink. awful experience.

OT
OpenTable Diner
London
1 review
Dined 6 days ago
Overall5food5service5ambience5

The food was amazing!
Great service!

OT
OpenTable Diner
London
1 review
Dined 6 days ago
Overall3food2service2ambience3

The food wasn’t to my expectations anymore

CF
CFM29
London
1 review
Dined 7 days ago
Overall4food5service4ambience4

Not quite the same standard of service compared to other Hakkasan branches I’ve been to abroad.

Drinks only arrived half way through our meal and the service just generally felt rushed and impersonal.

JS
JasmineS
1 review
Dined 7 days ago
Overall1food3service2ambience1

Awful. Very rushed. Mains came out whilst we still had our starters. We had 4 courses and we were done after 70 minutes. Asked the waiter for a break after our starters as it was so rushed to be told we could only have a few minutes in between. Not worth the money. Such a shame as have been here a lot in the past but this experience ruined it for me completely.

WS
WayneS
London
2 reviews
Dined 7 days ago
Overall5food5service5ambience5

Amazing food as always!

MM
MrsMox
London
24 reviews
Dined on 22 October 2020
Overall2food3service2ambience2

Very disappointed ☹️ service lacked personality and energy. Food was average. One of our main dishes failed to materialise until we had finished. We have been regular diners of Hakkasan for 18 years. Needs a re think and a re vamp. Object strongly to other diners playing loud videos on their phones throughout, Nando’s behaviour at Mayfair prices 😡

CJ
ChristopherJ
London
1 review
Dined on 22 October 2020
Overall4food4service4ambience3

We probably hit the timings wrong in regards to ambience and staff levels.
( think we were in the middle of a shift change ).
It’s tricky at the moment to fully appreciate and study the menu as you get the q code to read it , in the dark and obviously a small screen.

A
Arsenii
Surrey
1 review
Dined on 21 October 2020
Overall4food5service4ambience3

Lovely place, brilliant dinner. The food was very interesting and very pleasant. Thank you.

OT
OpenTable Diner
Los Angeles
1 review
Dined on 21 October 2020
Overall5food5service3ambience5

Birthday
Wrong orders
Wrong bill

P
Pate
1 review