Hakkasan Mayfair

4.4
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5663 reviews
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£41 and over
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Chinese
Opened in November 2010, Hakkasan Mayfair is the second London edition to the acclaimed Hakkasan brand. Innovatively created cocktails and a unique wine list, are combined with carefully chosen dim sum and Chinese dishes that are ever changing, dynamic and new. The result is authentic Cantonese cooking with a contemporary flare – at once subtle and thrilling - and all made with the best ingredients. Hakkasan Mayfair is set over two floors. The lower ground floor invites the guest to the traditional Hakkasan setting, surrounded by intricate wooden screens allowing intimate dining, whilst, the ground floor brings a combination of relaxed atmosphere and a vibrant bar encouraging guests to indulge in an inspired environment. Cloakroom available. ALIPAY and weChat payment accepted.

Special Offers

Tea and Dim Sum Lunch: From £35

£35pp Dim Sum/£38pp Dim Sum + Tea/£42pp Dim Sum + Tea + Dessert

Terms and Conditions: Maximum of 9 diners. Includes Tax, excludes service.

Valid For: 2 - 9 people

Starts: 14 January 2020

Ends: 31 March 2020

Availability: Daily 12:00-16:30

Taste of Hakkasan Menu

£38pp for choice of small eat, main, and dessert choice of selected cocktail.

Terms and Conditions: Maximum of 9 diners. Includes Tax, excludes service.

Valid For: 2 - 9 people

Starts: 14 January 2020

Ends: 31 March 2020

Availability: Daily 12:00-18:30

What 5663 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.5
food
4.2
service
4.4
ambience
3.9
value
Noise · Moderate
81% of people would recommend it to a friend
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OT
London
1 review
Dined 2 days ago
Overall5food5service4ambience4

The food is excellent but the music should be softer to let the clients chat together and hear the waiters’ comments when bringing the food

OT
London
25 reviews
Dined 2 days ago
Overall5food5service5ambience5

Food was tasty and service was excellent.

Hakkasan Mayfair
Responded 5 hours ago

Hi there, Thank you for taking a moment to leave us your feedback. 5star review, wonderful! We shall look forward to welcoming you back very soon. Warm regards, The Hakkasan Team

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Y
1 review
Dined 4 days ago
Overall1food2service4ambience3

The overall background music is very loud in the restaurant. The steamed dim sum set is okay, but just about the average Chinatown restaurant level. We also had the shrimp and a few other dishes which is nice. However I can just simply accept that the £5 rice they are serving at the day is way too dry and just un eatable. It is really those details that makes a restaurant great and I'm really disappointed by this experience. Don't think i would ever go again and won't recommand it to any friend.

Hakkasan Mayfair
Responded 5 hours ago

Dear Yyyy, Thank you for taking a moment to leave us your feedback and thank you more so for your ongoing support in visiting Hakkasan Mayfair. Guest satisfaction is of upmost importance to us so I can assure you that all your points have been taken on board. We shall look forward to seeing you again soon some day. Warmest regards, The Hakkasan Team

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LB
London
1 review
Dined 4 days ago
Overall2food2service2ambience1

Have been here several times before. Booked in advance. On arrival we were a table for 2 and were seated downstairs. There was no one else seated downstairs except way over in the back wall a large table of 15. The music was loud for Sunday at 3.30pm. We asked to be seated upstairs so we could have some ambience. There were tables available I’ve no idea why we were seated downstairs. They did move us. The service was very hit and miss. I asked for seedlip non alcoholic gin. Waiter said no, and it was a categoric no, I asked him to check as I have had it before. He came back and said yes it was previously out if stock but it’s now back in. Yeah right! We then asked for the pancakes and vegetable s and hoi sin sauce that goes with duck. My niece is vegetarian but loves the pancakes and the veg. Waiter said no. We said we have had it there before and he said when you can’t have it know, you need to order a whole duck @ £110 to get the pancakes. We all know the pancakes take 30 seconds to heat up. The fact he didn’t ask was the problem. My lamb chops never arrived when I asked where they were he said they were coming. We had finished everything else. He then seemed to go to the till and order. I would bet that he hadn’t ordered. I managed to catch his eye and ask him to cancel as I didn't want lamb chops 10 /15 mins after everything g else. He didn’t want to but he did cancel them to be fair. It was just a bad experience. Food was ok. Service was poor. It was just average, expensive and average. It will now be crossed off my list as a favourite restaurant. Got the feeling the waiters were hanging around the customers that would possibly be best tippers. That was my impression although I have nothing to back that up.

Hakkasan Mayfair
Responded 5 hours ago

Dear LesleyB, Firstly I would like to thank you for your review. Our guests are of the upmost importance to us. I'm sorry to hear you were not happy with your experience, please accept my sincerest apologies and rest assured that your feedback has been passed onto higher powers and will be taken fully on board. On behalf of the team, we truly hope we will have the chance to redeem ourselves one day. Kind regards, the Hakkasan Team

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OT
New York Area
1 review
Dined 5 days ago
Overall5food5service5ambience5

Happy birthday

J
1 review
Dined 5 days ago
Overall5food5service4ambience5

The service was superb & the food was just beautiful. My only negative was - I requested I special Birthday Dessert for my Wife & it didn't arrive.

Hakkasan Mayfair
Responded 5 hours ago

Dear Jermainemck, Firstly I would like to thank you for the lovely words and for taking the time to leave us a review. Looking into what happened in regards to your missing dessert plate, I am truly sorry this was missed, it was surely due to human error on the evening. On behalf of the team, please accept our sincerest apologies. We all truly hope we will have the chance to do better and offer you our best service on a different occasion. Kindest regards, the Hakkasan Team

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JG
Surrey
2 reviews
Dined 5 days ago
Overall5food5service4ambience5

Second visit to Hakassan and still wonderful . Food is fantastic and service very good . Would recommend this restaurant. Goodnight location near tube and near to shops and theatre .

Hakkasan Mayfair
Responded 5 hours ago

Dear JuneG, What great feedback. Wonderful to hear that you had such a great time hear at Hakkasan Mayfair. We shall look forward to seeing you again soon. Kindest regards, The Hakkasan Team

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BA
London
1 review
Dined 5 days ago
Overall5food5service5ambience5

Our table was at 5:30 and decided on Taste of Hakkasan and absolutely loved it. The Dim Sum so tasty and beautiful presented, the Sweet and Sour pork and the beef and sides were sooooo good. Highly recommend Hakkasan Mayfair, the music was not to loud so it was relaxing and nice atmosphere. The service very good.

Hakkasan Mayfair
Responded 5 hours ago

Dear BjargeyA, What a delight to read such wonderful feedback. Thank you for choosing Hakkasan Mayfair to dine! Looking forward to welcoming you back soon. Warmest regards, The Hakkasan team

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DP
London
3 reviews
Dined 5 days ago
Overall2food5service1ambience3

We love Hakkasan Hanway Place and thought we’d give Mayfair a try but I think we chose a bad day. The service was terrible from start to finish. They knocked some money off the final bill but no word from the manager and the whole experience was flat. Sad to say, but I wouldn’t go back because of this experience.

Hakkasan Mayfair
Responded 5 hours ago

Dear DavidP, I would like to thank you for leaving us your feedback. Here at Hakkasan Mayfair we take feedback very seriously and please accept our profuse apologies that your experience was not perfect. Looking at all the points you have expressed I can assure you that we have passed on your comments to the team and they will be fully taken on board. I really hope you will return to Hakkasan Mayfair and give us the chance to show you how it is done. Warmest regards, The Hakkasan Team

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p
Hawaii
1 review
Dined 6 days ago
Overall3food4service1ambience3

Service was very poor
Food was great which made up for the poor service

Hakkasan Mayfair
Responded a day ago

Dear pppp, Thank you for your feedback. We are delighted that you took the time to share with us and rest assured we’ve passed your comments along to our team members. Thank you once again, and we look forward to welcoming you back at Hakkasan Mayfair. Regards, the Hakkasan Team

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c
1 review
Dined 6 days ago
Overall2food3service2ambience2

Emperors new clothes.. just very average. And very overated.

Hakkasan Mayfair
Responded 6 hours ago

Dear charlesm, Thanks for sharing your comments with us, they serve us as a great platform to continue improving our service. It's sad to read that your last visit at Hakkasan Mayfair did not live up your expectations and I must apologise apologies for that. I have passed your feedback onto the relevant department and I can guarantee you that they will take this fully on board. We really hope to have the chance to welcome you back at Hakkasan Mayfair soon. Kind regards, the Hakkasan Team

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AG
London
1 review
Dined 6 days ago
Overall4food3service4ambience5

I would recommend Hakkasan due to the ambience but I was slightly disappointed with the food. My friend ordered a vegetable clay pot, and veggie rice. I ordered lamb chops and noodles. Three of these dishes lacked salt we had to ask for soya sauce. Lamb chops were amazing! Might go back and try the dim sum

Hakkasan Mayfair
Responded 6 hours ago

Dear AkiG, Many thanks for taking the time to detail your recent visit at Hakkasan Mayfair. Our guests' comments help us improving our service. It's great to read that you loved the ambiance but it's sad that the food did not live up your expectations. I have passed your feedback onto to our culinary team to ensure our Michelin Star standards are upheld at all times. Hopefully we will have the chance to welcoming you back and redeem ourselves. Kind regards, the Hakkasan Team

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r
1 review
Dined 7 days ago
Overall3food4service3ambience2

Too noisy, bad service, food ok-ish, busy decor. Waiters messy and pushy and not very helpful when asking advise on which dishes they could suggest........./

Hakkasan Mayfair
Responded a day ago

Dear robertaa, Firstly I would like to thank you for taking the time to review your recent visit at Hakkasan Mayfair. It's only through our guests' comments that we can continue improving our service. We are sorry to hear that you were not 100% happy with your experience. Your feedback has been passed to higher powers and will be fully taken on board. We'd love the chance to redeem ourselves soon. Sincerely, the Hakkasan Team

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OT
1 review
Dined on 14 January 2020
Overall5food5service5ambience5

Good food and lovely ambience! The staff is really welcoming.

Hakkasan Mayfair
Responded on 15 January 2020

Hi there, Thanks for your comments and 5 stars! On behalf of the entire team, we all hope to seeing you again soon at Hakkasan Mayfair! Sincerely, the Hakkasan Team

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OT
London
1 review
Dined on 14 January 2020
Overall2food4service1ambience4

It was my worst experience so far. The service was very slow considering the restaurant was empty. I waited an hour for a duck salad. The salad was supposed to be my main, it came as a starter. Then they took it back and instead of bringing a new freshly made salad, they gave me the same old one again. For the price you pay you’re supposed to get a good quality service. They offered another salad on the house but I had to cancel as I need to go back to work. Came hungry, left hungry and annoyed. Overall, the food is great but the staff is ruining it.

Hakkasan Mayfair
Responded on 15 January 2020

Hello there, First and foremost I would to thank you for taking the time in leaving your feedback. We take what our guests have to say extremely important, please accept our apologies for the fact you felt your Hakkasan Mayfair experience was not perfect. I can assure you that all your comments have been passed on to the relevant departments. Hopefully we shall see you again soon. Kindest regards, the Hakkasan Team

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RM
1 review
Dined on 12 January 2020
Overall5food5service5ambience5

A fantastic restaurant with a fantastic menu. We asked the staff for recommendations and was given a great menu for us.

Hakkasan Mayfair
Responded a day ago

Dear RoyM, Thanks for your great comments and 5 stars! On behalf of the entire team, we all hope to seeing you again soon at Hakkasan Mayfair! Sincerely, the Hakkasan Team

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OT
London
1 review