This includes info about cleaning, sanitising, social distancing, and usage of personal protective equipment. Learn more.
- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitised menu provided
- Sanitiser or wipes provided for customers
- Contactless payment available
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Sick staff prohibited in the workplace
Crispy duck salad
pomelo, pine nut, shallot
Baked dim sum
Carlo was amazing, good food as usual.
Food more than lived up to expectations and excellent service as well. Can not wait for my next visit.
Every mouthful was incredible and the wine was great too. Service was also excellent.
Felt incredibly rushed, waiter kept pushing us to order. When wanting to stay for another drink we were told that we only had a 1hr30minute time slot which had already been extended and now we needed to leave the table. Considering we spent £300, the service was incredibly poor and being so rushed ruined the experience.
Amazing food, ambience and service. Couldn’t have asked for anything to be improved
Ok but way overpriced (& overhyped) for the food you actually get. Especially with the current, more limited menu. The original one on Hanway Place is far more dramatic & special in terms of the setting & has a cooler crowd.
The food and the ambiance was superb as always. The staff was polite and adequate precautionary measures were followed to make sure we felt COVID safe inside the restaurant
Great service, loved the experience. I would recommend. Lives up to the hype for sure
Went out to dine for my boyfriends birthday. It was meant to be a lovely evening, however this was not the case. We felt so rushed by the staff and as I mentioned it was my boyfriends birthday and when I was ordering desert, the waiter said ‘ let’s see if you have time’. I just thought this was rude and not very considerate. Hence, I will not be returning back.
Absolutely loved it and my son had an amazing birthday
Perfect place to celebrate any special occasion. Food was delicious!
Lovely as always it did feel rushed though due to
Food was good as always but service could improve
Great food and service, Hakkasan always delivers!
Couldn’t have been better, top notch service! Thanks
Amazing service and food. Would recommend to a friend.
i can't beleive this restaurant has a michelin star! yes, the food is good, but the service is really bad. the sommelier has no idea how to pair wine and food, nor how to serve a wine. and the waiters just want you to eat and go. they only gave us 1h30 to finish eating, so we took the dessert at the bar. worst idea ever! the bar is just outside the kitchen, so there's no space to enjoy even a drink. awful experience.
The food was amazing!
The food wasn’t to my expectations anymore
Not quite the same standard of service compared to other Hakkasan branches I’ve been to abroad.
Drinks only arrived half way through our meal and the service just generally felt rushed and impersonal.
Awful. Very rushed. Mains came out whilst we still had our starters. We had 4 courses and we were done after 70 minutes. Asked the waiter for a break after our starters as it was so rushed to be told we could only have a few minutes in between. Not worth the money. Such a shame as have been here a lot in the past but this experience ruined it for me completely.
Amazing food as always!