This restaurant added safety precaution details

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Hakkasan Mayfair

4.3
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5987 reviews
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£41 and over
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Chinese
Opened in November 2010, Hakkasan Mayfair is the second London edition to the acclaimed Hakkasan brand. Innovatively created cocktails and a unique wine list, are combined with carefully chosen dim sum and Chinese dishes that are ever changing, dynamic and new. The result is authentic Cantonese cooking with a contemporary flare – at once subtle and thrilling - and all made with the best ingredients. Hakkasan Mayfair is set over two floors. The lower ground floor invites the guest to the traditional Hakkasan setting, surrounded by intricate wooden screens allowing intimate dining, whilst, the ground floor brings a combination of relaxed atmosphere and a vibrant bar encouraging guests to indulge in an inspired environment. Cloakroom available. ALIPAY and weChat payment accepted.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
What 5987 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.5
food
4.1
service
4.3
ambience
3.9
value
Noise · Moderate
80% of people would recommend it to a friend
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M
vipMihnea
London
5 reviews
Dined 2 days ago
Overall3food2service4ambience2

I was disappointed by the food. Ambience is understandably bad because of the current situation, but food was much worse than usually. We still had a good time. But wouldn’t come back for a while.

TW
TopazW
1 review
Dined 3 days ago
Overall5food4service5ambience4

Second time attending this month and it was just excellent, was seated quickly, food came quickly, staff were friendly and attentive. Lovely atmosphere

If you attend and can ask for a specific waiter, ask for Maria. Her service was absolutely amazing! friendly... checked on us at the right time to see if we needed anything else, had a lovely conversation with her aswell and she made us feel very welcomed and looked after during our dining experience.

I know I’ll be requesting her again if she is working !

OT
OpenTable Diner
London
1 review
Dined 3 days ago
Overall2food4service4ambience2

Food was great as normal as so was service. However their air-conditioning was broken. I heard that it may be and rang up to enquire a few hours before our meal. I was reassured it was a bit hotter than normal. However it was completely broken upstairs and they had no space downstairs. It really spoilt our eating experience and we left early as the temperature was over 30°C. If I had known this I would not have visited.

H
Harvi
1 review
Dined 3 days ago
Overall2food3service4ambience2

The air conditioning wasn’t working and it was around 40 degrees. Very uncomfortable. For an £800 bill I would’ve expected better.
The service was good and the food was delicious but it came out cold.

OT
OpenTable Diner
London
1 review
Dined 3 days ago
Overall4food5service4ambience4

Me and my partner dined at Hakkasan not his 1st time but was mine. Starter and cocktail was amazing the main very tasty and all round service was A+

n
vipn6gold
London
66 reviews
Dined 3 days ago
Overall3food3service4ambience3

This wasn’t the best meal we’ve eaten at Hakkasan BUT given that it was not after lockdown ended, it was 35C outside (meaning diners were in the lower ground floor) and the government contributed £20 towards the bill, we were happy enough.
And we’ll definitely be back

A
Andy
1 review
Dined 3 days ago
Overall3food3service4ambience4

Broadly disappointed, the Siu Mai wasn't like any I have had in China/HK and the Szechuan dish had no szechuan chilis or indeed any heat at all.

Restaurant, ambience and service was excellent but, based on the "signature" dishes we had on the tasting menu I wouldn't go back.

OT
OpenTable Diner
London
2 reviews
Dined 4 days ago
Overall4food5service5ambience5

Good vibes

MF
MoodyFoodie
London
5 reviews
Dined 4 days ago
Overall4food4service4ambience4

We had a nice time at Hakkasan. The food was good but nothing show-stopping. The lady who checked our booking and made sure our table was ready was lovely. Of course rules have changed with social distancing now in place but it would have been nice if there was advice given to people about socially distancing when queueing outside. We had a party behind us who kept standing extremely close. We had the superior dim sum, the Mongolian lamp chops and the clay pot chicken all of which I felt were quite good choices

L
Lev1975
London
13 reviews
Dined 4 days ago
Overall2food5service1ambience1

not great, great food, awful service. Will elaborate once Hakkasan have the opportunity to respond to my private review

I
Isobel6
London
6 reviews
Dined 4 days ago
Overall4food5service4ambience4

Very good food as always but poor connection for menu on our phones had to resort to your ipad, printed throw away sheets would be better.
Difficult to understand the server as she had a mask on not a visor and spoke quietly .
Lovely wine & good Spanish sommelier

OT
OpenTable Diner
London
1 review
Dined 5 days ago
Overall1food1service1ambience1

Disappointing service. Staff were quite rude and over 30 mins just to take our order for drinks and starters. Not what to expect from such a restaurant

M
Mumblezn1
1 review
Dined 5 days ago
Overall5food5service5ambience5

Excellent food, excellent customer service. I enjoyed myself

MK
MarionK
1 review
Dined 5 days ago
Overall5food5service5ambience5

it’s was perfect, everything was good the food the service the drinks...

GA
GenA
Buckinghamshire
6 reviews
Dined 5 days ago
Overall5food5service5ambience5

Excellent choice of food - though we chose set menu for our group. The waiter had been very helpful in choosing this, as well as accommodating our requests on small changes within.

DG
DevG
1 review
Dined 5 days ago
Overall5food5service5ambience5

Absolutely amazing service and food cooked to perfection, great value for money... definitely will be revisiting

d
dining99
1 review
Dined 5 days ago
Overall3food4service5ambience4

Food was lovely! However it was definitely not worth almost £200’s worth. The bill at the end soured the experience sadly, especially as we expected more from the Eat out to Help Out Scheme, with only a £20 reduction from our bill... Overall I’d recommend places like the Shard instead, as you pay for more of an experience making it significantly better value.

OT
OpenTable Diner
London
1 review