This restaurant added safety precaution details

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Hakkasan Mayfair

4.3
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6288 reviews
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£41 and over
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Chinese
Opened in November 2010, Hakkasan Mayfair is the second London edition to the acclaimed Hakkasan brand. Innovatively created cocktails and a unique wine list, are combined with carefully chosen dim sum and Chinese dishes that are ever changing, dynamic and new. The result is authentic Cantonese cooking with a contemporary flare – at once subtle and thrilling - and all made with the best ingredients. Hakkasan Mayfair is set over two floors. The lower ground floor invites the guest to the traditional Hakkasan setting, surrounded by intricate wooden screens allowing intimate dining, whilst, the ground floor brings a combination of relaxed atmosphere and a vibrant bar encouraging guests to indulge in an inspired environment. Cloakroom available. ALIPAY and weChat payment accepted.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
What 6288 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.5
food
4.1
service
4.3
ambience
3.8
value
Noise · Moderate
79% of people would recommend it to a friend
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OT
OpenTable Diner
Los Angeles
1 review
Dined 2 days ago
Overall5food5service3ambience5

Birthday
Wrong orders
Wrong bill

P
Pate
1 review
Dined 3 days ago
Overall2food2service3ambience2

It was over rated and food definitely over priced

PB
PenelopeB
1 review
Dined 4 days ago
Overall5food5service5ambience4

Wonderful food and service. Had a great evening and felt well looked after

j
judithg
London
1 review
Dined 5 days ago
Overall5food5service5ambience5

We felt very safe
Staff were very professional and friendly
Food was exceptional
Will definitely go again 👌

DM
DaveM
Liverpool
1 review
Dined 5 days ago
Overall5food5service5ambience5

Fantastic restaurant , the quality of the food and service was second to none.
Although the priciest of all London restaurants we ate in it was certainly worth it.
Will 100 percent revisit each time I am in London

ZZ
ZaynabZ
London
1 review
Dined 5 days ago
Overall5food5service5ambience3

I took food home and still enjoying it.. the ambience was great. Service exceptional. Edgar took care of every minute detail. Will be back ASAP.

M
Mark
London
2 reviews
Dined 6 days ago
Overall4food5service4ambience4

A great dining experience for a Birthday - food is amazing!!!

OT
OpenTable Diner
Las Vegas
1 review
Dined 6 days ago
Overall4food4service5ambience3

When here with my sisters for dinner- food was really good we have the whole duck ( exspensive for what it was though don’t think I would get again) Duck salad was nice 24 hour pork was the best dish we had! Chicken satay was a little dry.

The pornstar Martini was nice but wasn’t in a very nice glass- so wasn’t presented well.

RR
ReemaR
London
1 review
Dined 6 days ago
Overall5food5service5ambience5

Absolutely love the food always very pleased with the whole experience!!!

Hakkasan Mayfair
Responded 4 days ago

Hi ReemaR, Firstly I would like to thank you for taking the time to leave us such a lovely review. It is always a success when we are able to deliver a great experience to our guests. We all hope to see you soon again at Hakkasan Mayfair. Sincerely, the Hakkasan Team

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J
Josh
1 review
Dined 7 days ago
Overall2food2service2ambience3

Food did not come at the same time and drinks etc took long to come to the table.

Hakkasan Mayfair
Responded 4 days ago

Dear Josh, Thank you for taking the time to leave us a review. Our guests are of the utmost importance to us. I am sorry to read that our usual high standards were not met on this occasion. There was an obvious miscommunication regarding the concept behind our menus: they are designed to be shared between each other and dishes are served separately as soon as they were cooked and ready to go to the table. We would love to see you soon to redeem ourselves. Best wishes, the Hakkasan Team

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O
Optimist
1 review
Dined 7 days ago
Overall4food5service4ambience5

Nice cosy restaurant. Food came on time. Service was on point

Hakkasan Mayfair
Responded 4 days ago

Dear Optimist, Thank you so much for your lovely review from the entire Hakkasan Team! We all look forward to welcoming you back at Hakkasan Mayfair. Kindest regards, the Hakkasan Team

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D
Dinneronme
London
7 reviews
Dined 7 days ago
Overall5food5service5ambience5

Never disappoints, well worth the money. They have the best pornstar martinis in London! The duck salad is to DIE for not a bad word to say! In fact I’ll be dining again in a few days! Can’t wait!

Hakkasan Mayfair
Responded 4 days ago

Dear Dinneronme, Thank you so much for leaving us your feedback. Wonderful to hear that your Hakkasan Mayfair experience was one to remember. Looking forward to welcoming you again soon. Warmest regards, the Hakkasan Team

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CL
ChrisL
London
1 review
Dined 7 days ago
Overall2food5service1ambience4

Lovely food but staff are constantly coming over to your table regarding ordering and telling you that you only have an hour and half on the table so overall very frustrating when you are trying to enjoy your evening out

Hakkasan Mayfair
Responded 4 days ago

Dear ChrisL, Thanks for sharing your comments with us, they serve us as a great platform to continue improving our service. It's sad to read that your last visit at Hakkasan Mayfair did not live up your expectations and I must apologise apologies for that. I have passed your feedback onto the relevant department and I can guarantee you that they will take this fully on board. We really hope to have the chance to welcome you back at Hakkasan Mayfair soon. Kind regards, the Hakkasan Team

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TG
TanyaG
1 review
Dined 7 days ago
Overall5food5service5ambience5

Amazing place and food. Our waiter Carlo was fun, professional and very attentive.

Hakkasan Mayfair
Responded 4 days ago

Dear TanyaG, Firstly and foremost, thank you for choosing Hakkasan Mayfair to dine and moreover, many thanks for the lovely review. We will ensure to pass the message to Carlo, he will be so very happy! We all look forward to welcoming you back again soon. Warmest regards, the Hakkasan Team

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l
lucinda
Bedfordshire
1 review
Dined 7 days ago
Overall5food5service5ambience5

Great evening ! The food and service was exceptional

Hakkasan Mayfair
Responded 4 days ago

Dear lucinda, Firstly and foremost, thank you for choosing Hakkasan Mayfair to dine and moreover, many thanks for the lovely review. We all look forward to welcoming you back again soon. Warmest regards, the Hakkasan Team

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MG
MitulG
London
1 review
Dined 7 days ago
Overall5food5service5ambience5

One of my all time favourites! Thanks to all the Hakkasan team for making my friend's birthday special. Food was amazing as was the service and restaurant itself. Will be returning soon!

Hakkasan Mayfair
Responded 4 days ago

Hello MitulG! Thank you so much for leaving us your feedback. Wonderful to hear that your Hakkasan Mayfair experience was one to remember. Looking forward to welcoming you again soon. Warmest regards, the Hakkasan Team

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WA
vipWineAndDine
London
8 reviews
Dined 7 days ago
Overall4food4service4ambience4

Birthday celebration

M
Ms999
1 review
Dined on 16 October 2020
Overall3food3service4ambience3

Food was mediocre considering the cost. Service was good.

Hakkasan Mayfair
Responded 4 days ago

Dear Ms999, Thanks for sharing your comments with us, they serve us as a great platform to continue improving our service. It's sad to read that your last visit at Hakkasan Mayfair did not live up your expectations in terms of food. I have passed your feedback onto the Head Chef and I can guarantee you that they will take this fully on board. We really hope to have the chance to welcome you back at Hakkasan Mayfair soon. Kind regards, the Hakkasan Team

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OT
OpenTable Diner
London
2 reviews
Dined on 16 October 2020
Overall5food5service5ambience5

The best meal we have had in ages - service exceptional -

Hakkasan Mayfair
Responded 4 days ago

Hello there, Thank you so much for your amazing feedback. We are over the moon to read that you had a fantastic time. We cannot wait to see you again here at Hakkasan Mayfair. Warmest regards, The Hakkasan Team

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VM
VirginiaM
London
1 review
Dined on 16 October 2020
Overall5food5service5ambience5

Amazing dining experience. The food was superb, the ambience tranquil and the service second to none.

Hakkasan Mayfair
Responded 4 days ago

Hello VirginiaM, First of all I would like to thank you for taking the time to detail your recent visit at Hakkasan Mayfair. It is great to read that you enjoyed the food and the ambiance. On behalf of the team, we shall look forward to welcoming you back soon. Sincerely, the Hakkasan Team

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JA
JanA
1 review