Hallmark Hotel in Croydon
The best ingredients are sourced and prepared to create satisfying, delicious food at this Croydon restaurant whether you select early evening tapas or a heartier three-course meal.
The hotel had closed its booking for open table on 1 Dec for xmas, although we had booked before this date they didn't have us down. The table was booked for 7 and they could seat us until 9. The staff were rude and unapologetic. Very poor service
Nothing really positively memorable, first server didn't present drinks menu. When drinks arrive was not explicitly correct. Dust on walls and on window ledge. Presented with speciality menu, despite website offering another which was more appealing. Eventually persuaded them to offer alternative menu. Starter wasn't accurate..ordered Prawn and crayfish which only arrived with mini prawns, no bread as described. Main course was excellent (slow cooked beef featherblade). Bit of an issue with the glutten free options for my wife but finally overcame. Desert arrival was comedic. ..ordered chocolate brownie with vanilla ice cream. Was presented with American cheesecake, which the waiter insisted was a brownie. Eventually got the order right and brought me the correct desert.
We went for Mother's Day Lunch. The service was first class with mothers being presented with a plant on arrival. The table service was really good - so good that we could not complain about the over cooked food. Normally we would have sent the food back but the service staff were so nice that we felt it best to keep quiet.
The beef was over cooked so much that it could have been used for shoe repairs and the vegetables were simply over boiled. All that said, the waiting staff were some of the best we have encountered. Sadly, the kitchen staff had a bad day.
Met here with a friend for lunch, as it's halfway for both of us. We didn't know what to expect and were very pleasantly surprised. It's nicely decorated, good parking, and the food was excellent for a very good price. We've decided this is where we'll be meeting again in the future, as it's nicer than any of the other places around the area.
I was happy to locate this lovely hotel, staff are very welcoming, food is great value
outstanding service and attention to detail from our excellent waiter, food was excellent and the atmosphere perfect
Good food. Good service. Friendly staff.
Wonderful afternoon tea for my sisters family hen do gathering. We had wonderful service and the afternoon tea was fabulous! Lots of sandwiches with lots of different fillings. Scones and a huge plate full of different cakes to try. The tea was topped up throughout and everyone had a lovely time. Great decor in the restaurant a nice atmosphere and again such fantastic service from our waiter and waitress. I have a milk allergy and they provided soya milk, a plate fill of sandwiches separately and a fruit salad as I couldn't have the cakes I was well looked after.
Friendly staff. Fantastic food. Good value of money.