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Harbour Heights

4.1
4.1
206 Reviews
£41 and over
Modern European

There are few restaurants in the world that can offer the splendour of Harbour Heights where the standard of food and quality of service are matched by such outstanding views.

The View Restaurant is happy to present our head chef, Simon Braz.
With 15 years culinary experience and Portuguese roots, he recently joined Harbour Heights Hotel and created a brand new menu based on European cuisine, for which he aims to use fresh and locally-sourced ingredients.

This menu will delight not only those coming to the sea to enjoy fresh fish, but also those looking for a perfect cooked meat, without forgetting our vegetarian and vegan guests. If you can enjoy a tasty meal at the same time as enjoying our outstanding views of the Harbour, what could be better.


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2 people

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  • Dining style

    Casual Elegant

  • Cuisines

    Modern European, Afternoon Tea, Bar / Lounge / Bottle Service

  • Hours of Operation

    Dinner
    Daily 12:00–21:00

  • Phone number

    01202 707272 x4515

  • Payment Options

    AMEX, MasterCard, Visa

  • Dress Code

    Smart Casual

  • Executive Chef

    Simon Braz

  • Private party contact

    Neil Robinson: 01202 707272

  • Area

    Poole

  • Parking Details

    We offer two levels of complimentary parking with designated drop off points.Please don't forget to register your card details at reception.

  • Entertainment

    Every Friday & Saturday evening in the summer months we offer a range of local musicians who will play softly on our baby grand piano whilst you sip cocktails or dine from our well created menu.

  • Additional

    Bar/Lounge, Beer, Cafe, Cocktails, Entertainment, Full Bar, Gluten-free Options, High Tea, Late Night, Outdoor Smoking Area, Patio/Outdoor Dining, Patio/Outdoor Dining, View, Wheelchair Access, Wine

Safety precautions

  • Cleaning & sanitising

    • Surfaces sanitised between seatings
    • Common areas deep-cleaned daily
    • Sanitiser or wipes provided for customers
    • Contactless payment available
  • Physical distancing

    • Distancing maintained in common areas
  • Protective equipment

    • Waiting staff wear masks
  • Screening

    • Sick staff prohibited in the workplace

Menu

During the Christmas season, our traditional Afternoon Tea at the View Restaurant has been given a Noël twist. Enjoy 'time out' with your friends or family with a choice of 12 different types of Dorset Teas, servings of delicate finger sandwiches, warm home-made scones, delicious festive cakes created by our talented Pastry Chef. Aand all this combined with stunning views over Poole Harbour and Brownsea Island. Festive Afternoon Tea is Served 1 St - 23 Rd December 2021 | 3 Pm - 5 Pm

Traditional Afternoon Tea

$28. Add a glass of chilled bubbles $10

  • Selection of Delicately Hand Cut Sandwiches

    • Clotted Cream & Potted Preserves

      • Hand Made Plain & Fruit Scones

        • Orange & Cranberry Polenta Cake

          • White Chocolate & Coconut Mallow Snowball

            • "Black Forest" Entremet

              • Mincemeat Oat Slice

                • Gingerbread Man

                  Dorset Tea

                  • Sunshine Blend

                    Kenyan tea that tastes as good as the sunshine makes you feel

                    • Strawberries & Cream

                      Deliciously indulgent strawberry and cream notes

                      • Foraged Fruits

                        Juicy blackberry, sweet strawberry and soft raspberry flavours

                        • Blackberry & Syllabub

                          Juicy blackberry and indulgent cream tea flavours

                          • Green Tea with Sunshine Lemon

                            A boosting tea with a lemon flavour

                            • Pure Green Tea

                              Light and refreshing

                              • Breakfast Tea (Decaf)

                                A traditional easy drinking Dorset tea with just the caffeine missing

                                • Earl Grey Tea (Decaf)

                                  A refreshing tea with fresh citrus and zesty bergamot notes

                                  • Earl of Dorset Infusion (Decaf)

                                    A delightful alternative to black tea

                                    • Cool Camomile Tea (Decaf)

                                      A relaxing herbal tea infusion

                                      • Wild about Mint (Decaf)

                                        An infusion with peppermint, wild herbs and tingling nettles

                                        • Ginger & Sunshine Lemon

                                          Herbal infusion with warming ginger and zingy lemon

                                          Coffee & Specialities

                                          • Espresso

                                            • Double Espresso

                                              • Espresso Macchiato

                                                • Latte

                                                  • Cappuccino

                                                    • Americano

                                                      • Mocha

                                                        • Ristretto

                                                          • Flat White

                                                            • Hot Chocolate

                                                              Last updated: 6 December 2021

                                                              What 206 people are saying

                                                              Overall ratings and reviews

                                                              Reviews can only be made by diners who have eaten at this restaurant

                                                              4.1
                                                              4.1 based on all time ratings
                                                              • 4.2Food
                                                              • 4.1Service
                                                              • 4.3Ambience
                                                              • 3.7Value

                                                              NoiseModerate

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                                                              Filters

                                                              1. JJ

                                                                JackieJ

                                                                Dorset

                                                                2 reviews

                                                                3.0

                                                                2 reviews

                                                                Dined on 27 February 2019

                                                                overall3food3service3ambience5

                                                                While the location & view is superb, this is obviously reflected in the prices charged. I felt for what we had the food was good, but not outstanding for the price charged. Over £15 for a salad does seem a tad excessive. Not sure I would return quickly, but ambiance lovely & on a summers day, to sit outside would be a joy. Service was not exceptional, which again I would expect in a place like this.

                                                              2. P

                                                                Peter

                                                                1 review

                                                                3.0

                                                                1 review

                                                                Dined on 23 February 2019

                                                                overall3food4service2ambience3

                                                                We've eaten several times before at the Harbour Heights and have always enjoyed the food. On this occasion we were very disappointed by the choice of food on the menu (which changes from time to time and is not available beforehand on-line) and could not find a starter or dessert that either of us liked, the dessert menu in particular was limited, there were only 3 choices (other than the standard ice cream/sorbet/cheese offerings). The service was indifferent and inattentive - the waiter was not knowledgeable about the drinks and then served me with the wrong drink, part of our food order was missed and we had to ask for water top-ups etc.

                                                              3. CF

                                                                ClaressaF

                                                                Dorset

                                                                3 reviews

                                                                5.0

                                                                3 reviews

                                                                Dined on 21 February 2019

                                                                overall5food5service5ambience5

                                                                We chose the Heights for my sons 18th birthday lunch and we were all extremely impressed. The food and service were both first class and of course the views are second to none. Special mention to Sol for his rendition of Happy Birthday and the birthday plate was greatly appreciated. We shall look forward to our next visit.

                                                              4. R

                                                                Rachel

                                                                Dorset

                                                                1 review

                                                                4.0

                                                                1 review

                                                                Dined on 16 February 2019

                                                                overall4food4service4ambience4

                                                                Really enjoyed the food although it was a little pricey. Staff very friendly and accommodating

                                                              5. f

                                                                flyingdutch

                                                                Dorset

                                                                21 reviews

                                                                4.0

                                                                21 reviews

                                                                Dined on 2 February 2019

                                                                overall4food4service4ambience3

                                                                Nice place, good restaurant but now there is a breakfast buffet cooler (high and in a dark colour, horrible) in the restaurant and it looks like a hotel breakfast room ! and... oh, yes, we do evening meals. Food is still good (the 1st chef left in December), quality and taste.

                                                              6. JB

                                                                JamesB

                                                                Dorset

                                                                1 review

                                                                5.0

                                                                1 review

                                                                Dined on 20 January 2019

                                                                overall5food5service5ambience5

                                                                Excellent three course meal with plenty of options, very attentive, friendly and helpful staff, great ambiance. A thoroughly enjoyable evening!

                                                              7. NL

                                                                NeilL

                                                                Dorset

                                                                1 review

                                                                5.0

                                                                1 review

                                                                Dined on 19 January 2019

                                                                overall5food5service5ambience5

                                                                Lovely family meal to celebrate a 21st birthday. Everyone had a different meal with plenty of food sharing and every dish was well cooked and very tasty. The staff attention was excellent

                                                              8. EM

                                                                EricM

                                                                Dorset

                                                                1 review

                                                                4.0

                                                                1 review

                                                                Dined on 29 December 2018

                                                                overall4food5service2ambience3

                                                                The service was very slow, it appeared that they had few staff to deal with the customers, even though the restaurant was not busy and lot of empty tables. Generally we had a wonderful meal.

                                                              9. L

                                                                Laurasbirthdaytea21

                                                                Dorset

                                                                2 reviews

                                                                4.0

                                                                2 reviews

                                                                Dined on 28 December 2018

                                                                overall4food3service3ambience3

                                                                Great view! Nice food! However service was slow and the amount of tea you get for the price isn’t so good

                                                              10. CS

                                                                CaroleS

                                                                Dorset

                                                                1 review

                                                                3.0

                                                                1 review

                                                                Dined on 6 December 2018

                                                                overall3food2service3ambience4

                                                                I think it would be nicer to have leaf tea rather than tea bags.

                                                              11. PO

                                                                PeterO

                                                                1 review

                                                                4.0

                                                                1 review

                                                                Dined on 4 December 2018

                                                                overall4food4service3ambience3

                                                                A regular local favourite. Especially good in the summer, when weather good, with spectacular vies from the terraces. Friendly service, reliably good food and changing menu. Prefer ambiance without live music as, with that, and a full restaurant noise can be intrusive. Normal mid week evening all is perfect.

                                                              12. CW

                                                                CharlotteW

                                                                Dorset

                                                                1 review

                                                                5.0

                                                                1 review

                                                                Dined on 17 November 2018

                                                                overall5food5service5ambience5

                                                                What a beautiful setting for lunch! Food was great, service was spot on & the view was amazing

                                                              13. MD

                                                                MandyD

                                                                1 review

                                                                5.0

                                                                1 review

                                                                Dined on 17 November 2018

                                                                overall5food5service5ambience5

                                                                On arrival with my two visiting friends we asked for 3 gin and tonics unfortunately the special Gin glasses were not available and the bar man didn’t seem to get that it was our preference to have “A nice glass for our drink” however the main bar manager ‘Sol’ was very apologetic and went out of his way to try and source the glasses although there were none available he went out of his way to make us feel special and was very attentive

                                                              14. PE

                                                                PamelaE

                                                                London

                                                                1 review

                                                                1.0

                                                                1 review

                                                                Dined on 3 November 2018

                                                                overall1food3service1ambience3

                                                                Very disappointed. Service was bad and there were only a few tables booked so no excuse. Bill had “discretionary” charge already added - I hindsight we should’ve paid it. Food was very rich but tasty but VERY expensive for what we got and very limited menu choice!

                                                              15. TC

                                                                TrevorC

                                                                London

                                                                5 reviews

                                                                vip
                                                                5.0

                                                                5 reviews

                                                                Dined on 28 October 2018

                                                                overall5food5service5ambience5

                                                                Great place for Sunday lunch with fabulous views of the sea - what better way to relax

                                                              16. DA

                                                                DASC

                                                                Dorset

                                                                1 review

                                                                5.0

                                                                1 review

                                                                Dined on 28 October 2018

                                                                overall5food5service5ambience5

                                                                Great table overlooking the harbour and sun at our backs. Service excellent and not too fussy. Food a pleasure for starters, mains and desserts. Good wine menu with by the glass (x3 sizes) or bottle. Very enjoyable Sunday lunch.

                                                              17. SM

                                                                SusanM

                                                                Buckinghamshire

                                                                2 reviews

                                                                5.0

                                                                2 reviews

                                                                Dined on 20 October 2018

                                                                overall5food5service5ambience5

                                                                We stayed overnight at the hotel so experienced breakfast, afternoon Dorset cream tea, snacks, bar and dinner. The whole weekend was faultless and I don’t often say that about a hotel so well done. Staff were delightful, room perfect. Can’t wait to return. The superb warm sunny end of October weather certainly helped and the magnificent sunset over Poole harbour too. Loved it.

                                                              18. PM

                                                                PaulineM

                                                                London

                                                                12 reviews

                                                                3.0

                                                                12 reviews

                                                                Dined on 20 October 2018

                                                                overall3food4service2ambience3

                                                                I have eaten here on numerous occasions but was a little disappointed this time . Service was extremely slow and we were left with empty plates for quite some time. The bill came to over £100 per couple, including wine, which I thought was a little high for the standard of food. The Pianist was way too loud for the size of the restaurant and we could not have a proper conversation during the rendition. With that said the setting is amazing, especially if you have a cocktail on the terrace beforehand.

                                                              19. MW

                                                                MarkW

                                                                Dorset

                                                                1 review

                                                                4.0

                                                                1 review

                                                                Dined on 20 October 2018

                                                                overall4food5service4ambience4

                                                                Harbour Heights scores principally for its stunning view. The food was very good and well presented. All was perfect until a group of 12 people came to the adjacent table and decided to open the windows causing a through draught which was uncomfortable to ourselves and also to the occupants another table. We left without taking coffee because of this. I consider it "has been" to charge extra for bread accompanying a meal. One member of our party came looking forward to eating mussels which were no longer available as the menu had been changed the previous day.

                                                              20. MB

                                                                MaggieB

                                                                1 review

                                                                5.0

                                                                1 review

                                                                Dined on 19 October 2018

                                                                overall5food5service5ambience5

                                                                We really enjoyed our stay at harbour heights it was a well deserved weekend away plenty of chilling the staff were lovely very helpful room was clean and tidy view was amazing we are really happy with our stay looking forward to doing it again

                                                              21. AG

                                                                AGGggg

                                                                Dorset

                                                                1 review

                                                                4.0

                                                                1 review

                                                                Dined on 11 October 2018

                                                                overall4food5service1ambience4

                                                                Manager kept answering our questions, with a “I Know” came across rude

                                                              22. SN

                                                                SusanNorthway123457789

                                                                London

                                                                2 reviews

                                                                4.0

                                                                2 reviews

                                                                Dined on 30 September 2018

                                                                overall4food5service2ambience5

                                                                The food is very high standard but unfortunately the waiting staff let’s the restaurant down which I can only blame poor training, not what it used to be and what it should be as the restaurant has such a good reputation but standards have dropped

                                                              23. GL

                                                                GordonL

                                                                Dorset

                                                                3 reviews

                                                                3.0

                                                                3 reviews

                                                                Dined on 22 September 2018

                                                                overall3food4service3ambience3

                                                                Bar service was not very good. Very slow. Waitress were helpful.

                                                              24. f

                                                                flyingdutch

                                                                Dorset

                                                                21 reviews

                                                                4.0

                                                                21 reviews

                                                                Dined on 22 September 2018

                                                                overall4food4service4ambience4

                                                                The food was very good, the views of Poole Harbour are as good and the staff very friendly. A good night out with friends !

                                                              25. LB

                                                                LouB

                                                                London

                                                                9 reviews

                                                                3.0

                                                                9 reviews

                                                                Dined on 17 September 2018

                                                                overall3food4service3ambience3

                                                                I have been to Harbour Heights on many occasions as I live locally. Unfortunately I didn't have such a great experience this time. We were a party of four and were seated next to a table of approximately 8 people who were enjoying a family occasion which meant that, for all the right reasons, they were having a fun time but it meant it was just a little noisy. I think we could have been seated more appropriately as my friend and I had our elderly mothers with us. We arrived at our table for 7.30pm and were served drinks promptly. Unfortunately, our food order wasn't taken until 8pm. We chose not to have a starter and two of our party chose the chateaubriand. Unfortunately our meals didn't arrive until 8.40pm which meant that we were sat at the table for a total of 1 hour 10 minutes before we had our food. When I questioned the delay I was informed that the chateaubriand option always takes 20 minutes to prepare. However I challenged this timescale as it was in fact 40 minutes that we were waiting for our food from placing order to it arriving at the table. The food was very nicely cooked and presented but I would suggest that a little communication from the kitchen and waitress would have saved the day and we would not have felt disappointed by our experience. I did ask for a reduction in the bill to reflect our experience and, after some discussion, the waitress kindly deducted the cost of our bottle of wine.

                                                              26. IB

                                                                IngridB

                                                                London

                                                                4 reviews

                                                                3.0

                                                                4 reviews

                                                                Dined on 15 September 2018

                                                                overall3food3service4ambience4

                                                                A special dinner date with friends on a Saturday night. The view and location of the restaurant is impressive without a doubt. It was too cool to dine outside but on a warmer day, I imagine the location is difficult to beat. We enjoyed the music played by the pianist - it added to the very pleasant ambience. My friend has an intolerance to butter and the staff and chef were able to accommodate this without any fuss. But in truth, we were a little disappointed by the food. We all had different dishes from the a la carte menu, but there was a hint of curry flavouring in all of them. (no desserts eaten). It was not significant enough to complain but enough to pass comment on. We enjoyed our evening and would recommend the location without hesitation. But the food I'm afraid did not live up to our expectation.

                                                              27. MS

                                                                MonikaS

                                                                1 review

                                                                1.0

                                                                1 review

                                                                Dined on 4 September 2018

                                                                overall1food4service1ambience1

                                                                Very poor service , staff untrained , didn’t know what level of service they should provide, not able to apologise, totally amateur serving , like in some pub and not restaurant with 2 Roset . -serving and put cutlery at wrong site - have a main meal on table but NO CUTLERY !!!! - waitress can carry only 2plates in hands ( 3people by table ) - slow staff - no interest of staff ( only couple tables occupied) I worked on 4-5 * Dutch river cruises and ifwork like your staff will be sacked ! I looked after couple, Lord and Lady , cooked for them and served them on their level. Lord was Knight of the Gater as well. I believe if work like your staff they wouldn’t employed me for year.

                                                              28. PN

                                                                PaulN

                                                                Tampa

                                                                14 reviews

                                                                4.0

                                                                14 reviews

                                                                Dined on 2 September 2018

                                                                overall4food4service4ambience5

                                                                Another lovely meal at HH! The service was efficient and curteous, although occasionally overstretched by a large group table! The food was well cooked and tasty, another slice of meat would have been a bonus! A regular watering hole!

                                                              29. AM

                                                                AndrewM

                                                                Dorset

                                                                1 review

                                                                4.0

                                                                1 review

                                                                Dined on 1 September 2018

                                                                overall4food2service5ambience5

                                                                Been loads, senior italian waiter chap makes the place tick over nicely.

                                                              30. MM

                                                                MaryM

                                                                Dorset

                                                                2 reviews

                                                                4.0

                                                                2 reviews

                                                                Dined on 31 August 2018

                                                                overall4food4service5ambience5

                                                                Service was excellent. Food was delicious. View breathtaking.

                                                              31. TJ

                                                                TomJ

                                                                Norfolk

                                                                1 review

                                                                4.0

                                                                1 review

                                                                Dined on 30 August 2018

                                                                overall4food4service4ambience5

                                                                Excellent food in an outstanding setting. Would normally give 5 starts, but on this occasion main courses on the menu, which we wanted, were sold out.

                                                              32. AS

                                                                AndreS

                                                                1 review

                                                                1.0

                                                                1 review

                                                                Dined on 12 August 2018

                                                                overall1food1service5ambience5

                                                                Overpriced for a rather average kind of meal, service and views were good, but not much more to warrant a return

                                                              33. DS

                                                                DebraS

                                                                1 review

                                                                5.0

                                                                1 review

                                                                Dined on 11 August 2018

                                                                overall5food5service4ambience4

                                                                Had a wonderful Birthday dinner celebration. The food was amazing as usual and the service although a little slow to start with was excellent. Also very impressed with the solo by the restaurant manager for the Birthday celebrations.

                                                              34. f

                                                                flyingdutch

                                                                Dorset

                                                                21 reviews

                                                                4.0

                                                                21 reviews

                                                                Dined on 10 August 2018

                                                                overall4food5service5ambience4

                                                                Great meal, with friends

                                                              35. JF

                                                                JeremyF

                                                                Dorset

                                                                2 reviews

                                                                3.0

                                                                2 reviews

                                                                Dined on 9 August 2018

                                                                overall3food2service2ambience4

                                                                Not our usual 5 stars this time unfortunately. The setting was fantastic as always but the food was rather unexciting and the service less attentive than usual.

                                                              36. RB

                                                                RikkiB

                                                                1 review

                                                                4.0

                                                                1 review

                                                                Dined on 4 August 2018

                                                                overall4food5service4ambience4

                                                                We booked here for the view and the food and were not disappointed. The Matre D was very professional and excuse me for not naming him as I couldn’t even guess how to spell it. The weather was warm the veiws fantastic. The food we ordered was faultless. The piano was playing in the background which made the ambience of the evening only slightly spoiled by the weeding in an adjacent area. Never the less I would fully recommend as it does have a wow factor.

                                                              37. L

                                                                Ladylondon

                                                                1 review

                                                                3.0

                                                                1 review

                                                                Dined on 4 August 2018

                                                                overall3food3service1ambience4

                                                                Beautiful panoramic views. Food was ok. The restaurant was hugely understaffed

                                                              38. LH

                                                                LynnH

                                                                1 review

                                                                2.0

                                                                1 review

                                                                Dined on 4 August 2018

                                                                overall2food3service1ambience4

                                                                Where to start? No where to park. Got in the restaurant at 8pm (on time)and we were not even acknowledged. Had to fight to get attention. Stood waiting for a while. Eventually seated inside and ordered water. Weather had been 30 degrees. Tried to get waitresses attention twice. Water eventually bought mine over half an hour later. Mums I had to remind them about so I ordered the food then and there. Saw a couple leave before eating. Bread roll offered seconds before meal arrived? No fish knives given, no “is everything ok” my mum had at least 7 pieces of shell in her crab, one bit was over half an inch in size. HOW on earth did that get through to service? Wine ordered also took forever to come, After dessert plates were removed there was no “would you like coffee?” Sat there for ages. We got up at just before 10pm to leave and had to find someone to pay the bill. We could have just walked out and on reflection probably should have. Mentioned all the above to the supervisor who took the service charge off. £7 wow?? There wasn’t any service, no attention to customers. The food was poor and I felt extremely disappointed. My mum had a bellyache afterwards and is suffering this morning. I can stand on evening hill for free if it was just the view I wanted. I wanted a nice meal and I didn’t get it?

                                                              39. K

                                                                Kirky

                                                                London

                                                                5 reviews

                                                                4.0

                                                                5 reviews

                                                                Dined on 4 August 2018

                                                                overall4food4service2ambience3

                                                                Food and wine were excellent. The only issue are there are not enough staff. The restaurant was not busy (there was a wedding going on in the function room) but we had to wait 20 minutes for the menus then another 20 minutes to have our order taken. Delivery of food was perfect. Once finished had to ask for the bill twice and then another 15 minutes to pay. There were only 3 tables occupied by this time. The staff were lovely but they needed a couple more to make the experience perfect. We were not in a rush but was a little annoying. Other than that the view from the patio must be one of the best in the area. Live piano is nice touch. Would recommend and we will go next time in area.

                                                              40. p

                                                                prsdow

                                                                Dorset

                                                                7 reviews

                                                                5.0

                                                                7 reviews

                                                                Dined on 28 July 2018

                                                                overall5food5service5ambience5

                                                                This restaurant has one of the best views in the area over Poole Harbour towards Brownsea Island. We were late but the maitre d was unphased and very very accommodating. I had asked for a window seat and I got one. I asked for his recommendations and they were perfect staff were polite and cheerful and the food we ate was excellent. All in all a great evening for us all

                                                              FAQs

                                                              Harbour Heights is rated 4.1 stars by 206 OpenTable diners.

                                                              Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.

                                                              Make a booking

                                                              2 people

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                                                              Google Map for Harbour Heights

                                                              73 Haven Rd Poole, Dorset BH13 7LW

                                                              • Area

                                                                Poole

                                                              • Hours of Operation

                                                                Dinner
                                                                Daily 12:00–21:00

                                                              • Cuisines

                                                                Modern European, Afternoon Tea, Bar / Lounge / Bottle Service

                                                              • Dining style

                                                                Casual Elegant

                                                              • Dress Code

                                                                Smart Casual

                                                              • Parking Details

                                                                We offer two levels of complimentary parking with designated drop off points.Please don't forget to register your card details at reception.

                                                              • Payment Options

                                                                AMEX, MasterCard, Visa

                                                              • Executive Chef

                                                                Simon Braz

                                                              • Entertainment

                                                                Every Friday & Saturday evening in the summer months we offer a range of local musicians who will play softly on our baby grand piano whilst you sip cocktails or dine from our well created menu.

                                                              • Additional

                                                                Bar/Lounge, Beer, Cafe, Cocktails, Entertainment, Full Bar, Gluten-free Options, High Tea, Late Night, Outdoor Smoking Area, Patio/Outdoor Dining, Patio/Outdoor Dining, View, Wheelchair Access, Wine

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