Hard Rock Cafe - Edinburgh
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- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitised menu provided
- Sanitiser or wipes provided for customers
- Contactless payment available
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waiting staff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
Great service and felt very safe in restaurant. Limited menu but still good.
The burgers were nothing special, quite average for the prestige hard rock is known for. The meat was little overdone . Burger on a whole was dry cleaner, no sauce inside only on a side .
Waiter asked for sauces while serving plates, I’ve asked for ketchup and mustard And he forgot, had to ask another member of the team for sauces what took around 5 minutes altogether while my dish was getting cold...
Not impressed, won’t be back.
Staff were welcoming upon arrival, food wasn’t up to par with the price, small portions for food that wasn’t that nice, would maybe come back when there wasn’t a restricted menu
Food/service was fantastic, had an issue with one main dish that was quickly resolved.
I love the Hard Rock Cafe. Generous portions of fab food and always great service.
Have been since lockdown many times and I just love Hard Rock Cafe. They do there best under the situation and do it well
Meeting up with my sister-in-law for the first time in months and needing somewhere safe, it’s the only place I would go! Greeted at the door by the wonderful Paige. She enquired about our day, made us feel very welcome. Temperature was taken and hand sanitizer as soon as you walk in. Maria on clean team was very visible. Waved and eye-smiled then continued to clean everything. Verek our server was extremely friendly and attentive. Always checking to see if we need anything. Christos the manager was lovely. It was a pleasure to spend part of our day with him and his fabulous staff.
Underwhelmed burger was greasy ,£10.00 for a pudding , wont be back
First time back at Hard Rock since the beginning of the pandemic. Certainly different and quieter but staff very welcoming and John was great with my two great nieces! Nice to be able to do something nice during this difficult time.
Great place to visit. Menu isn’t huge and not many vegan choices but everything that is served is delicious!
Staff are super friendly and helpful.
We thoroughly enjoyed our evening.
Very well priced
Staff were friendly
Food was great
Tracey, Craig, and Klaudia were all really really excellent :) really improved the dining experience for us. I would say the food is too expensive and there aren’t very many vegetarian options but in terms of the staff they are truly 10/10
Visited during the level 3 lockdown, food, cleanliness, staff were all great, they still had music on in the background which was a bonus, but pricy though it was worth it.
As always excellent food and good value. Staff friendly and helpful. At this time hygiene excellent everything sanitised well. I would recommend this as a safe environment to enjoy a meal out and try to bring a bit if normal into this trying time.
Everything was outstanding despite the situation we are all in just now!! We will definitely be back soon!!!
Lovely family lunch. Service was faultless.
The front of house girl at the door was great and social distancing was given full consideration.
John the server was excellent and made my grandsons experience of The Hard Rock Cafe first class
The waitress was lovely and we really enjoyed our food.
Great meal as always, never had a bad meal! Cocktails were great and bud light on tap!! Service was brilliant!!
Great food and drinks.Service and staff excellant.
Well there was clearly a lack of communication as the staff sent our food to wrong table and they offered to redo my partners and not mine during this covid situation which is sketchy in my opinion also my steak came out well done and i ase for medium rare
And by the time it came to the bill we looked at it and they tried to charge us twice for my partners meal so they were either not on the ball that or trying to charge me and my partner twice
Due to having allergies and being a vegetarian hard rock staff went beyond to accommodate what I could have. I really can not complain with the level of service provided. Thank you
Had classic burgers - brilliant - tasty as always!
Wonderful Cafe still Rocking even with the all the restrictions
Visited during the pandemic and everything was done as safely as possible. The girl on the door was brilliant and the service was great. Menu was a reduced choice but still enjoyed what we had. Absolutely love the strawberry daiquiris here would definitely recommend. So nice to be able to hear each other speak as well, as normally can be quite loud, but not complaining as you know what to expect when you visit. Always love the Hars Rixk whatever country we are in.
Absolutely amazing! Staff were excellent and adhering to all government guidelines. First visit to hard rock Edinburgh for us and it won’t be the last. Thank you so much
When arrived at the restaurant there was a queue in the pouring rain but people were being turned away - the restaurant didn’t look busy so I quickly checked open table for the next availability to see tables available to book straight away so I went ahead and booked there and then. On being greeted on the door it was confirmed that they could see our reservation but would not let us in without confirming the phone number this transpired to be an old mobile we could not remember so we were being refused entry - we were eventually allowed in but this was not a great start. The restaurant was barely half full so no idea why people were being turned away. The food was the usual Hard Rock offerings, I particularly liked the shrimp on the burger and the cocktail selection was good.
The restaurant advised me that I had double booked. I tried to apologised and said I must have not cancelled my reservation but it was a genuine mistake and I had still showed for my lunch. They advised that as there were two appointments they were going to put a black mark against my name and if it happened 3 times I would be barred from booking again.
Not impressed - clearly it was a mistake and I still showed for my lunch. Note approximately 90% of tables were empty and it didn’t impact them whatsoever, they just wanted to have a go. No flexibility with rules whatsoever.
The staff are so friendly and attentive even in these strange times. Nothing was too much. Staff are constantly cleaning. You do feel safe. The food as always was excellent.
I really recommend this place, my boyfriend and I love music and it was such nice experience for us. Food was delicious. Also, the staff is very nice and helpful, Adrian was very attentive , great service.
Food was tasteless... There was no music...They changed the menu and now some good plates are missing....It seems like the Hard-Rock managers are unaware of the fact that the food scene has changed since the '80s, and now the competition offers much better quality for lower prices...
Burger was bland as was the atmosphere. I expected there would be some kind of music even if it was low and in the background and the whole overpriced experience was underwhelming.
Place was dead......like the Marie celeste! Couldn't understand what the waiter was saying.
We had a lovely lunch for my sisters 60th birthday. Food was nice and staff provided fantastic service.
Very expensive with absolutely no atmosphere. Sadly lacking in memorabilia
Food and service were both excellent and was good to see COVID taken seriously.
The menu was very sparse and the food was well over priced. However the food was good and hot which is unusual.
Great visit. Felt very safe and the staff were great. Hopefully get back to a bit more normal soon. Plenty choice even limited menu. See you soon. 😃
Great food, service all round. Staff excellent. Better with music down a nit now. 😁😁
Was amazing food
And amazing staff even with corona the menu was outstanding and I would recommend going back
Hard Rock Cafe - Edinburgh does offer delivery in partnership with Deliveroo. Hard Rock Cafe - Edinburgh also offers takeaway which you can order by calling the restaurant at 0131 260 3000.
Hard Rock Cafe - Edinburgh is rated 4.4 stars by 1250 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.