Hard Rock Cafe - Memphis

3.9
291 reviews
$30 and under
American
Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.

Support Hard Rock Cafe - Memphis during COVID-19

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective equipment
  • Waiting staff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 291 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
3.9
food
3.8
service
3.9
ambience
3.6
value
Noise · Moderate
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W
Wandasbucketlist
1 review
Dined on 27 August 2021
Overall5food5service5ambience5

food was excellent. service was fast and friendly. drinks were awesome. atmosphere was fun. t-shirts were priced reasonably compared to other places. all over great time!

J
Joseph
1 review
Dined on 26 August 2021
Overall5food4service5ambience5

Cost of food was 5 dollars more than on togo menu because of location I guess. But its ok. I enjoyed all of the clothing from the stars. Thank you.

OT
OpenTable Diner
Tallahassee
1 review
Dined on 14 August 2021
Overall3food2service2ambience2

Had dinner date before concert. Place was unorganized with reservations and walk ins. Music was super loud. Service was nit good. Server depended on others to provide for us.

d
vipdagwood
Birmingham
39 reviews
Dined on 13 August 2021
Overall5food5service5ambience5

I enjoyed the food and the great live band. The sevice was good too!

OT
OpenTable Diner
1 review
Dined on 8 August 2021
Overall2food2service4ambience3

Expierence was ok. The best thing for me was the welcoming host, waiters and waitresses. Food was average good portions but no flavor. 2/5

JS
JeffS
Denver
1 review
Dined on 29 July 2021
Overall2food1service1ambience2

Full slab of overcooked ribs. too hot to touch and too tough to pull apart. If I come back I won't be going back there. No one really cared .

OT
OpenTable Diner
Memphis
1 review
Dined on 25 July 2021
Overall1food1service1ambience1

I reserved this restaurant for my bday dinner. Besides the waitress being completely rude and no personality , my experience was horrendous. It was my bday and I didn't get my drink for a good 45 min. She also didn't know how to make a simple drink! The margarita was simple syrup on ice it was so sour !!! I returned it and told her to make a baybreeze , she said what's that? I don't know who hired her as a bartender but that's a shame she doesn't know basic drinks. The food tastes better at chuckie cheese! I was very disappointed. For my son to not eat his "fish" breaded chicken nuggets is ashame. I didn't receive a bday dessert or any kind of acknowledgment for my bday. We drove an hr for disappointed. They seated no one up stairs. The experience really let's down the name of the hard rock cafe! I've been to one in Orlando fl , but this is absolutely disgusting. Someone call bar rescue!This place needs to be shut down! Disaster!!!!!!!

OT
vipOpenTable Diner
12 reviews
Dined on 18 July 2021
Overall5food5service5ambience5

Exceptional service. We were treated spectacular. From our server, to our bartender, to the manager….. hands down SUPREME SERVICE!!!!!!! Will defiantly fine with them again!!!!!!!!!

HF
HollyF
Memphis
1 review
Dined on 17 July 2021
Overall4food4service4ambience4

Nachos are extraordinary! Service was great but a little slow.

JN
JennyN
1 review
Dined on 16 July 2021
Overall5food5service5ambience5

Great service great person singer he wanted us to sing along.

OT
OpenTable Diner
1 review
Dined on 16 July 2021
Overall5food5service3ambience5

Overall it was fun nice lovely workers the customers and especially the musician excellent awesome

BP
BillieP
1 review
Dined on 15 July 2021
Overall5food5service5ambience5

We had the best waitress. She was very efficient and nice. Great place

Hard Rock Cafe - Memphis
Responded on 28 July 2021

We are so delighted we were able leave a lasting impression. Our team works so hard every day to make sure every single guest is highly satisfied. Thank you so much for your kindness. Have a wonderful Day Best Regards; Zak Abdallat

Report
RN
RaelynnN
1 review
Dined on 13 July 2021
Overall5food5service5ambience5

Very good experience, would definitely go back. Enjoyed the food and the ambiance.

Hard Rock Cafe - Memphis
Responded on 28 July 2021

We are so delighted we were able leave a lasting impression. Our team works so hard every day to make sure every single guest is highly satisfied. Thank you so much for your kindness. Have a wonderful Day Best Regards; Zak Abdallat

Report
FL
FranL
1 review
Dined on 11 July 2021
Overall5food3service5ambience4

Limited menu. Staff was charming and helpful. great location on Beale Street.

BC
BreonnaC
1 review
Dined on 10 July 2021
Overall5food5service5ambience5

The food was amazing and the service was even better! We made reservations and the manager sent us a free appetizer! We had more than one employee stop and ask how we were. It was an overall amazing experience!

AS
AlyS
Charleston
6 reviews
Dined on 5 July 2021
Overall1food4service1ambience3

Unfortunately the lack of staff is really impacting this business. We stood at the hostess table at the front for about 20 minutes waiting to be seated despite having a reservation.
There are glasses piled up on the bar counter waiting to be cleared away, waitresses are scarce, and our bill was incorrect. Would not recommend at the moment which is such a pity as this is an iconic venue in an iconic city on an iconic street.

TL
TimL
1 review
Dined on 5 July 2021
Overall4food3service4ambience3

Service was good but seemed understaffed. The waitress was very friendly and made our experience enjoyable. The appetizers were the best thing (nachos and onion rings). My big cheeseburger was rather bland and my wife's salmon was a little over cooked. My son said his chicken tenders were tasteless and my other son said his salmon was burnt. The atmosphere was ok but it wasn't hard rock. Hopefully our next experience will be better.

TS
TeresaS
1 review
Dined on 4 July 2021
Overall5food4service4ambience4

Make reservations! We did, and we're seated within 10 minutes... they are short staffed right now, so be patient! Food was excellent, we all had the burgers... wonderful stroll down Beale St afterwards!

AS
AudreyS
1 review
Dined on 4 July 2021
Overall5food5service4ambience5

Staff was friendly and helpful. They did a great job on a busy day.

SS
SwannS
Memphis
1 review
Dined on 3 July 2021
Overall2food2service2ambience3

Only fries or green beans for sides... Only 1 steak on menu, the piece of salmon was smaller than. Biscuit!!! They have fell off!!!

m
marc
Chicago
1 review
Dined on 3 July 2021
Overall1food1service1ambience3

Poor service, quality of food has really gone downhill (cold, over cooked, flavourless). Very disappointed considering HRC standards for memphis.

MK
MikeK
1 review
Dined on 3 July 2021
Overall3food4service1ambience3

Very slow service , the gentleman who seated us was great.

OT
OpenTable Diner
1 review
Dined on 2 July 2021
Overall5food5service5ambience4

Buena y la atención del Manager excelente

Report
OT
OpenTable Diner
1 review
Dined on 27 June 2021
Overall2food2service2ambience4

It took a really long time to get our food and there were only 2-3 servers for the whole restaurant

J
vipJerry
Baltimore
120 reviews
Dined on 22 June 2021
Overall4food4service4ambience3

My wife and I shared a couple of the salads and brews. Food was good and portions ample. Staff was friendly and professional. Everyone seemed to be doing jobs in this age of staff shortages.

NG
NicoleG
1 review
Dined on 20 June 2021
Overall2food5service5ambience2

Our server was amazing and the food was amazing. But I was so excited to finally go to a Hard Rock and it was so bad! I do understand that there is a shortage in servers, and I know she was overwhelmed. It’s not their fault. But there is an expectation of awesome when thinking about going and I was so underwhelmed.

GM
vipGeneM
Memphis
4 reviews
Dined on 20 June 2021
Overall5food5service5ambience4

Birthday meal for my wife .

J
Julia
Las Vegas
6 reviews
Dined on 19 June 2021
Overall4food3service5ambience3

Service here was fantastic, despite the fact that they can't honour OpenTable reservations. Could be logistical growing pains, since the restaurant had just reopened post-pandemic.

We booked with the OpenTable app, but upon arrival, the host had no record of the reservation (or others) since he's given a print out in the morning. Completely manual process.

In any case, we were seated after 10 minutes and service was great. Blackberry sangria was outstanding. The food was ho-hum, and not surprisingly, the only vegan option is the Impossible Burger. It's just "okay" here, and the fries are basic but not good.

If you like music memorabilia, you'll find lots to look at upstairs.
The patio was closed for dining when we were there, but definitely try to get a spot up there! Great people-watching and Beale St. vantage point.

OT
OpenTable Diner
Memphis
1 review
Dined on 18 June 2021
Overall1food1service1ambience1

Had reservations days ahead for 8:30 got there was told I had to wait additional 30 mins ended up being 46 mins. Then once seated me and my girlfriend waited for about 20 mins and we didn’t get a hey or anything no drink order or nothing. A total waste of time and we was looking forward to that date. I will not be back

RD
RobDiazJr
Houston
6 reviews
Dined on 12 June 2021
Overall3food4service2ambience3

Music was loud, had to wait 45 minutes when we had a reservation...

y
yunks2
Atlanta
1 review
Dined on 5 June 2021
Overall4food5service5ambience3

The music was good for the most part, but it was much too loud for the room

OT
OpenTable Diner
1 review
Dined on 5 June 2021
Overall5food5service5ambience5

Delicious as always!

OT
OpenTable Diner
1 review
Dined on 14 May 2021
Overall1food4service1ambience3

Unfortunately the service ruined the experience. I can understand slow and understaffed due to the Pandemic. We sat down at 8:50 and promptly had our drinks and appetizer ordered. We finished our drinks and just waited and waited. We were then had to stop our server to ask for more drinks. Then our appetizer came. Later mgmt came by to ask how the food was and we stated that it was good, although we were still waiting on a drink refill and hadn’t ordered our entree yet. He brought out a refill for my wife. 9:55 hits and someone brings us our check. We state that we had yet to order and reluctantly they took the order. My burger comes and it was very good! But I still never received my drink refill. Total we had 4 different people come to our table. The initial server who took our initial drink and app order but didn’t come back once, the mgmt who got a drink refill for my wife and brought her some ranch, the bartender who brought us the check and took the order, and another server who stepped in to assist when he noticed we were just sitting there for so long. Overall not the dinner experience we wanted to have for our 5 yr anniversary.

OT
vipOpenTable Diner
Memphis
9 reviews
Dined on 14 May 2021
Overall5food3service5ambience5

Our waitress Courtney was awesome. The wait for the food was a bit long. But overall experience was good.

MK
MeKeshaM
Birmingham
3 reviews
Dined on 8 March 2020
Overall1food3service1ambience2

Horrible horrible service. Understaffed.
Wafter waiting for acknowledgement one member of our party didn't receive there food. After everyone completed there meal and the bill was paid the missing entree arrived.

C
Christine
Memphis
2 reviews
Dined on 6 March 2020
Overall1food3service2ambience4

We sat there for an hour and a half with no food and 3 kids. We had to go to the play without having eaten.

DE
DENISE
1 review
Dined on 3 March 2020
Overall3food3service3ambience4

We try to hit as many Hard Rocks as we can as we travel across the country, this was the first time I think we were truly disappointed. Being our first time in Memphis- had to pick up our pins decided to eat lunch. 85.00 later with NO alcohol for a mediocre experience. The best part was our greeter/host had great personality and fun conversation! We are wondering if Nashville will make the grade. Best so far Biloxi MS.

KL
KristenL
1 review
Dined on 29 February 2020
Overall4food4service4ambience3

It was very busy due to lots of activities going on around Beale Street. We were early for our reservation and they sat us right away. Our waiter was busy but was attentive to our time there and took time out to chat with us also so we didn't feel rushed or ignored.

RP
RobinP
Memphis
1 review
Dined on 29 February 2020
Overall1food1service1ambience2

Going to a play.

BR
BetsyR
1 review
Dined on 28 February 2020
Overall1food1service4ambience1

Horrible food, priced waaay to high. $73 for 3 hamburgers with no drinks. This doesn’t even seem like a Hard Rock Cafe, not much music memorabilia. It is dirty and food is the worst I’ve had anywhere. Very nice host and server.

FAQs

Hard Rock Cafe - Memphis is rated 3.9 stars by 291 OpenTable diners.

Hard Rock Cafe - Memphis does offer gift cards which you can purchase here https://onelink.quickgifts.com/merchant/hard-rock-cafe/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.

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