Hard Rock Cafe - Philadelphia

4
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352 reviews
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$30 and under
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American

Top tags:

Casual
Fun
Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.

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Hard Rock Happy Hour offered Weekdays 5-7pm!

Join us for Happy Hour!
Weekdays 5:00pm - 7:00pm
$3 Domestic Beers
$4 Imported Beers & House Wine
$5 Call Drinks
1/2 Priced Appetizers
(Excluding the Jumbo Combo)

What 352 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
3.9
food
4.0
service
4.1
ambience
3.7
value
Noise · Moderate
76% of people would recommend it to a friend
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Wholefoodmama
Philadelphia
29 reviews
Dined on 7 March 2020
Overall2food2service1ambience3

The service at the Philly location is not the best. The one is AC is much better as far as good and overall service.

OT
OpenTable Diner
Philadelphia
11 reviews
Dined on 7 March 2020
Overall5food5service4ambience4

Food was good very noisy

BM
BethM
Philadelphia
1 review
Dined on 4 March 2020
Overall5food5service5ambience5

It is well worth it to use open table. Waiter was great!

OT
OpenTable Diner
Chicago
2 reviews
Dined on 2 March 2020
Overall4food4service4ambience4

Good impossible burger but pretty high price for burgers

PS
PamS
New England
3 reviews
Dined on 1 March 2020
Overall3food2service4ambience3

I ordered a burger on a gluten free roll, when it came they had placed a fried onion ring on top. Hello..... onion rings are not gluten free!!! I had to send it back and wait for another one to be made. I do t order gluten free because I like too, it’s because I HAVE TO! Cooks should be aware of what they are putting on their plates!! Our sever Sheila was very gracious and apologetic. This was not her fault, in fact she was lovely. This totally reflects on the kitchen staff! Won’t be back there again

MC
MitzieC
Philadelphia
1 review
Dined on 1 March 2020
Overall1food2service1ambience2

Waited 40 minutes for food. Waitress never refilled water glasses. Wasted 2 hours of our day. Will not go back.

MW
MarilynW
1 review
Dined on 1 March 2020
Overall3food2service3ambience3

We ordered buffalo wings, served to us with no buffalo sauce. When asked to have it corrected, we were each given a side of buffalo sauce to dip the wings at the table. Not very good.

OT
OpenTable Diner
Baltimore
4 reviews
Dined on 22 February 2020
Overall5food5service5ambience5

Our waitress krista was amazing she got our order right and she was fablous

s
stella
Hawaii
6 reviews
Dined on 22 February 2020
Overall5food4service5ambience5

Really good food, great service, interesting decor.

OT
OpenTable Diner
1 review
Dined on 21 February 2020
Overall4food3service3ambience3

Ordered the nachos...expected melty cheeses...it was already dry and hard. Large portion though...just not very good. Service was slow and food was very expensive for what you got.

Outside the restaurant window our young daughters got to watch the homeless undress and deal drugs...while being lurked at from windows through entire meal....

Most likely will not return.

OT
OpenTable Diner
New York Area
2 reviews
Dined on 16 February 2020
Overall5food5service5ambience5

The food was very good and the same for the service! Maybe the music was a little bit too high but i think is normal in a hard rock cafe (this day i was tired for the trip!).

OT
OpenTable Diner
Philadelphia
1 review
Dined on 16 February 2020
Overall2food2service4ambience3

Came here for lunch after visiting the Philly Auto Show. Our server was wonderful. If it hadn’t been for her, we probably would’ve left. The wait time to receive any of our orders was absolutely absurd. Our server was doing everything possible to check in and offer her apologies for the wait (it wasn’t her fault), but regardless we waited over an hour to get our food. Then the food was “ok”. For the price we paid and the time we waited, I wouldn’t come back here. I feel bad for the server as she was great!

JH
JayH
1 review
Dined on 15 February 2020
Overall3food2service5ambience3

The visit was okay, nothing to write home about though. Although we got seated right away and our waitress Tatiana was great, everything else was subpar. I ordered the BBQ bacon cheese burger and my bacon was extremely fatty and didn't seem fully cooked, everything we touched was extremely sticky; our table, our cups, even our rolls of napkins. The hostess that lead us to our table took us all the way to the back and just stopped and stood there instead of telling us to follow someone else. I love visiting Hard Rock Cafe's when I travel, it's always a fun experience. And this experience wasn't a "bad" one, it just wasn't as great as I had hoped.

e
eddies
1 review
Dined on 15 February 2020
Overall5food4service5ambience5

Very thankful we made a reservation because if not the wait would've been over an hour. We got right in, had a great table; a great server and the food was good. It's a bit pricey but I think you pay for the ambiance honestly. Would return in the future for sure.

OT
OpenTable Diner
Philadelphia
1 review
Dined on 14 February 2020
Overall3food2service2ambience4

Longer wait, but it was Valentine’s Day and they did seat us early.
Unfortunately, the food didn’t settle well with my wife and I.

KH
KarenH
Philadelphia
12 reviews
Dined on 14 February 2020
Overall5food5service5ambience5

Fun place if you love all music

MK
MarionK
Philadelphia
8 reviews
Dined on 11 February 2020
Overall5food5service5ambience5

Thank you to Kim!

JC
vipJCC1
Philadelphia
5 reviews
Dined on 8 February 2020
Overall3food4service1ambience4

It is a fun atmosphere, but our service was horrible.

OT
OpenTable Diner
1 review
Dined on 8 February 2020
Overall3food5service2ambience3

We were seated at 530 and finally received our food at 640. The waiter was ok, but the kitchen was slow. We will be eating somewhere else next time.

j
jersey
Philadelphia
8 reviews
Dined on 8 February 2020
Overall5food5service5ambience5

Fun restaurant! Great food selection! Great for families!

CG
CommissionerGordon
Hawaii
2 reviews
Dined on 8 February 2020
Overall4food4service5ambience5

Ate lunch during the Philly car show. Food was great, service from our waitress was even better. Had the steak salad, which was delicious. My only (very minor) criticism: could have done with a little less dressing. Can’t wait to come back!

DM
DeanaM
Philadelphia
2 reviews
Dined on 7 February 2020
Overall5food5service5ambience5

Service and food was great! Definitely would go back.

OT
OpenTable Diner
Caribbean
1 review
Dined on 6 February 2020
Overall5food5service5ambience5

They greeted us at the door. Everyone knew it was our anniversary and stopped by our table with warm wishes and welcomes. They gave us a champagne toast for our anniversary, as well as a signed card, ice cream sundae, and a card. They say people from the south are known for their hospitality, but our waitress and the entire staff there was fantastic and we couldn’t have had a better celebration! Thank you Hard Rock Philly!

OT
vipOpenTable Diner
Philadelphia
2 reviews
Dined on 2 February 2020
Overall5food5service5ambience5

My boyfriend and I went for a Superbowl party. The food was excellent and our waiter Will was friendly, attentive, and kept our drinks full. We had a great time. Better service then I’ve received at some of the city’s more expensive restaurants.

T
Turtle
1 review
Dined on 25 January 2020
Overall4food3service4ambience4

The menu is unclear. I ordered Mac and cheese. The server had to tell me it came with buffalo sauce, as the menu didn’t say that. When it came, there was a chicken breast on it and two slices of garlic bread. Neither item was mentioned by the server or the menu. I don’t eat chicken and I’m allergic to garlic. Big fail.

H
vipHopegirl
New York Area
5 reviews
Dined on 25 January 2020
Overall4food3service4ambience4

Fun atmosphere. Average tasting, overcooked food

W
Wholefoodmama
Philadelphia
30 reviews
Dined on 25 January 2020
Overall5food5service5ambience5

Food and vibes are always great here

OT
OpenTable Diner
Philadelphia
2 reviews
Dined on 24 January 2020
Overall4food2service5ambience3

Not alot of menu selection

DL
DuaneL
Indiana
2 reviews
Dined on 18 January 2020
Overall3food2service2ambience5

Food was mediocre for price. We had some service related issues, wife’s burger had two hairs, one sticking out of burger, one on rim of plate, fortunately a manager type delivered the food, and we showed him right away and he fixed it. Wife and friend both ordered another drink (wine and cocktail) which they never got, when server finally came back to our table (when we were all finished with our meals) we told her and said at this point we don’t want them, she said that’s weird then preceded to come back and question it and said “they were delivered from the bar”......almost accusing like we got them and said we didn’t. Interesting thing about the night we had two different “food runners” show at our table, which wasn’t our food, and it happened to both tables beside us also! Not sure how they don’t know what tables got what food (table numbers?). Anyhow it was very disappointing overall. Decor and music was cool, food and service was bad.

S
Shopaholic
New York Area
1 review
Dined on 14 January 2020
Overall5food5service5ambience5

super quite today. quick service. great chance to look a memorabilia

LM
LeeMac
New York Area
1 review
Dined on 14 January 2020
Overall5food5service5ambience5

friendly staff, fun environment, good food. come here often for ease of location and burgers

LP
LeslieP
Philadelphia
2 reviews
Dined on 1 January 2020
Overall5food5service5ambience5

The food and service was excellent. We had a reservation and waited approximately 10 minutes. It was a special occasion and we were celebrating the New Year.

OT
OpenTable Diner
Miami
4 reviews
Dined on 1 January 2020
Overall5food3service4ambience5

I was meeting up with an old friend from college. It was a place that had good music, but it wasn’t too noisy which made the experience great. I was able to spend time catching up with my friend without the music being too noisy. The only thing that I wish is for there to be more food options. Besides that the experience was great!

CM
ClaudiaM
Miami
1 review
Dined on 31 December 2019
Overall1food1service2ambience2

Totally overpriced food!! Not worth it at all, not even the ambiance...

OT
OpenTable Diner
Philadelphia
5 reviews
Dined on 31 December 2019
Overall3food2service4ambience3

The food was Well you get what you pay for

MH
MichaelH
1 review
Dined on 30 December 2019
Overall5food5service5ambience5

Highly recommend HRC Philadelphia. We traveled to Philly specifically to eat here and we were not disappointed. Best service and staff ever. We will be back.

RF
RoseFerg316
Philadelphia
1 review
Dined on 28 December 2019
Overall1food1service2ambience1

We waiting a half out knowing we had reservations and Manager said our apps would be free, which they weren’t. Our 2 steak salads - the steak was frozen

M
Momof3
Philadelphia
1 review
Dined on 28 December 2019
Overall2food2service2ambience4

Food was over priced and nothing special. It was like 7 wings for $13. Wasn’t a great variety on the menu. Also, our waiter would disappear for long periods of time and not check back on us. Was really disappointed!

OT
OpenTable Diner
1 review
Dined on 25 December 2019
Overall4food4service4ambience4

Hard Rock was the perfect place for my teenage sons and I to go and have an informal Christmas dinner with family. Truly enjoyable

PB
PhillyBrenda
Philadelphia
3 reviews
Dined on 25 December 2019
Overall5food5service5ambience5

Great experience. No wait. Nice atmosphere and crowd. Host was very pleasant. Waitress was pleasant and informative. Food was very, very good, hot and nice portions. I had the salmon, mashed yukon, and fresh vegetables. Food was great, but I think the salmon was Atlantic instead of Norwegian.

FAQs

Hard Rock Cafe - Philadelphia is rated 4 stars by 352 OpenTable diners.

Hard Rock Cafe - Philadelphia does offer gift cards which you can purchase here https://onelink.quickgifts.com/merchant/hard-rock-cafe/.

You can book this restaurant by choosing the date, time and party size.

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