Hard Rock Cafe - Times Square

4.2
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2208 reviews
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$30 and under
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American

Top tags:

Fun
Casual
Located in the center of New York City and the heart of Times Square, Hard Rock Cafe New York will rock your senses with tantalizing food and drinks and an awe-inspiring collection of music memorabilia. Times Square, also called the “Crossroads of the World” is the home of the New Year’s Eve Ball Drop, Broadway Theatre, Madame Tussauds wax museum, and many other famous attractions. The fun and excitement never stops in NYC and Times Square, and it never stops at Hard Rock Cafe New York.
As one of the city's largest entertainment destinations, Hard Rock Cafe New York boasts a unique outdoor space above the building's historic marquee, where guests can host private parties amid the lights and excitement of Times Square.
Priceless pieces from legends like The Beatles, Bruce Springsteen, Jimi Hendrix, Led Zeppelin, Nirvana, The Ramones, Billy Joel, and Elvis Presley grace our cafe walls.
What 2208 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.1
food
4.2
service
4.3
ambience
3.9
value
Noise · Moderate
81% of people would recommend it to a friend
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OT
1 review
Dined 21 hours ago
Overall5food4service4ambience5

First time in New York

C
1 review
Dined 2 days ago
Overall4food4service4ambience4

Great restaurant, great cocktails, great food. Easy to book a table in advance online.

r
London
3 reviews
Dined 2 days ago
Overall5food5service5ambience5

Make sure you book a table at the Hard Rock NYC - on a Monday early evening in February when we went, walk-ins had a 90 min wait. We had a reservation and were shown to our table quickly. Waiters were great, food didn't take too long, and when it arrived it was delicious. Our only complaint was that the music was so quiet we couldn't hear it!

HD
County Durham
1 review
Dined 2 days ago
Overall3food2service4ambience3

We booked table so didn't have the 45min wait. Service was good but atmosphere lacking and food just ok. Have eaten in far nicer places in Hells Kitchen

OT
New York Area
1 review
Dined 2 days ago
Overall5food5service5ambience5

Great time for a birthday!

MA
1 review
Dined 2 days ago
Overall4food4service5ambience3

I would recommend hard rock cafe! Everything was delicious, especially the brownie/icecream dessert!

OT
Brighton
1 review
Dined 3 days ago
Overall5food5service5ambience5

Great service and lovely food, if you want good American grub, this is the place to be!

KW
1 review
Dined 3 days ago
Overall1food1service1ambience1

Sadly after a fantastic experience at the Hard Rock Cafe in Orlando we were kept waiting for food, our server disappeared and other servers were rude and refused to serve us. The food was cold and my husband’s burger still has the paper attached, we did get a free replacement but the rest of us had finished eating by the time it arrived. My cocktail was lovely but expensive. We were looking forward to dining here but it wasn’t a nice experience.

TB
Philadelphia
3 reviews
Dined 3 days ago
Overall1food1service1ambience1

Did not even get to eat here. Reservation was 11:15. We arrived a few minutes before. We were given a buzzer and told when it rang to come back to the counter. We waited 25 minutes and still were not buzzed. I talked to the person at the counter and explained our reservation was made on open table and was almost 1/2 hour ago and the person shrugged their shoulders and laughed. I told them I was leaving, gave my name, they said have a great day. We left. No value in booking this restaurant on open table. Folks were coming in after us and getting seated. I will not go back to this restaurant.

MS
1 review
Dined 4 days ago
Overall5food5service5ambience4

It is a great place, a great venue, great food and great service, only comment is it is pricey!! For the average tourist it is expensive. It is a busy venue and booking is a good idea beforehand otherwise you will have a long wait!

RB
1 review
Dined 4 days ago
Overall5food5service5ambience4

Great venue, food and service as always! Our host for the evening was great and couldn’t be more helpful to make our evening a success.

JN
1 review
Dined 5 days ago
Overall5food5service5ambience5

One of the best burgers hands down. Drove all the way from East Long Island to NYC just for the BBQ bacon burger .

D
Dorset
2 reviews
Dined 5 days ago
Overall5food5service5ambience5

Great food and atmosphere, attentive staff. Nice to listen to live music. Best to reserve so you dont have to wait.

J
Berlin
1 review
Dined 5 days ago
Overall3food4service2ambience2

Unfortunately the worst HRC so far. The others in Europe were way better.

AA
New York Area
1 review
Dined 5 days ago
Overall3food2service4ambience3

Music and band was loud my husband and I felt like we were yelling at each other.. the appetizers tasted better than the actual meal. And the meal was barely hot and the steak and potatoes needed to some flavor. I would go again because drinks were on point and for appetizers but not worth for a dinner. The service was good the waitresses were polite and friendly.

CB
London
1 review
Dined 5 days ago
Overall4food5service4ambience5

This hard Rock is huge, you could get lost! We had a reservation so checked in nice and quick, even managed to get a little both for us on Valentine's day. Got a lovely waitress who left shift half way through and we got someone who forgot about us so had to call them for a drink, to order dessert and to get the bill. She kept disappearing which wasn't great. Food was amazing!

CR
San Francisco
1 review
Dined 6 days ago
Overall4food5service5ambience5

Ja sicher ist ja auch

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JW
Atlantic City
9 reviews
Dined 6 days ago
Overall3food3service2ambience3

The gentleman that was originally our waiter was very rude and seemed annoyed when we asked questions about menu items and wouldn’t answer us. He brought us out drinks without straws and after asking still would not bring them. Suddenly we had a female server so it’d our assumption that the former guy no longer wanted to deal with us. The waitress was wonderful and even she was shocked by the former guys behavior. All in all food portions were very small compared to the cost.

VA
1 review
Dined 7 days ago
Overall5food5service5ambience5

1st time visiting NYC with my husband, we went to the hard rock cafe after watching moulin rouge on broadway.
All staff were really friendly, nothing was too much trouble & service was excellent & food was received quick.
Drinks were amazing for the price & we paid a bit extra to get the souvenir glasses.
Me & my husband would definitely eat here again if we visit NYC again

OT
1 review
Dined 7 days ago
Overall4food4service5ambience5

Super soirée, c’était ma dernière soirée à New York et j’ai adoré, petit clin d’œil au serveur stanley qui a été sympa et a été plus que serviable !

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JH
1 review
Dined on 11 February 2020
Overall1food1service1ambience1

Booked a table but still weren’t seated after 30 minutes, went to TGI Fridays instead

RD
1 review
Dined on 9 February 2020
Overall5food5service5ambience5

Amazing meal, best steak I’ve had for a while. Really made my trip to New York special.

T
1 review
Dined on 9 February 2020
Overall5food5service5ambience5

Good food and atmosphere excellent service came back the following night and ate there again tells you everything 👍

OT
1 review
Dined on 8 February 2020
Overall5food5service5ambience5

Burgers were dilicious and juicy, drinks were yummy

JS
1 review
Dined on 8 February 2020
Overall5food5service5ambience5

There was a mix up at the host stand that caused a delay in being seated later than the reservation time, BUT the restaurant manager had our food order expedited to make up for it. Bottom line, we got seated late, but we still made it in time to catch our train. Thank you Hard Rock Cafe @ Times Square!

OT
New York Area
1 review
Dined on 8 February 2020
Overall5food5service5ambience5

Great experience!

GM
1 review
Dined on 8 February 2020
Overall5food5service5ambience5

We love Hard Rock Cafe !!! Awesome experience! Awesome food and service and everything!

DM
Atlantic City
6 reviews
Dined on 7 February 2020
Overall2food3service3ambience4

The service was very slow. We were the first table seated in a section and the last to receive our food. We ordered a special dessert for our daughters birthday. Instead of bringing that out they brought a sundae loaded with nuts without even confirming allergies. We had two people at our table with severe nut allergies.

EM
1 review
Dined on 7 February 2020
Overall5food4service5ambience5

We loved the HRC, food and ambiance is always good but what made it excellent is the server Bam. We cannot remember a better server he really made our night special.

RG
London
1 review
Dined on 7 February 2020
Overall1food2service1ambience1

Staff very rude, could not find our booking and when we asked they just shoved a ticket in our face and showed us to the table, we will not be returning here when we visit New York again 😡

EC
Toronto
10 reviews
Dined on 5 February 2020
Overall3food3service4ambience4

The food wasn’t great. The service was pretty good. Its a good place to go and have a drink.

CZ
Dallas
19 reviews
Dined on 4 February 2020
Overall4food4service4ambience4

We had been traveling all day and wanted someplace close to our hotel where we could get a good, more comfort food type of meal. It hit the spot. You can always count on Hardrock food to be good.

BT
1 review
Dined on 4 February 2020
Overall4food5service3ambience3

Super endroit
Serveurs trop présent pour nous.
Prix élevé en mm temps à Times square on ne pouvait que si attendre 60€ par personne.

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A
1 review
Dined on 3 February 2020
Overall4food4service3ambience4

It’s one of those places you have to go to. Food was good although there was a bread tag on the plate of one of our main courses. We had a change of server half way through our visit. The first server was very keen but the second less so and not bothered about the food tag. It’s always interesting looking at the memorabilia.

OT
London
1 review
Dined on 3 February 2020
Overall5food5service5ambience5

Excellent staff, all were very friendly and patient. The place had a great atmosphere and was much bigger than I expected. Food the great, exactly what we wanted. I will definitely returned and have already recommended to others I know going to New York. Thank you!

n
1 review
Dined on 3 February 2020
Overall3food1service4ambience3

I had high expectations but the food was awful!
The service was great though, the girls at the front desk were lovely and the guy looking after us was great, I had chicken fajitas and my son had chicken tenderloins, he hardly touched them and said they tasted old, my fajitas didn’t come sizzling and the onions and peppers were rock hard and cold, the chicken was warm

OT
1 review
Dined on 2 February 2020
Overall2food3service2ambience3

It was superbowl Night and it was an unpleasant experience because of the slow service

RT
Orange County
4 reviews
Dined on 2 February 2020
Overall5food4service4ambience4

Fun times. Good food. Always a great stop in NYC

GS
1 review
Dined on 2 February 2020
Overall3food4service5ambience5

I had requested a High Table but was told "they did not handle thoses" table was ok, food was good, Srtvice was excellent due to the awesome waitress.

OT
New York Area
1 review
Dined on 2 February 2020
Overall5food5service5ambience5

We had a great experience here in New York City. The food was great, the people were nice, & we couldn’t of asked for better service. I made a reservation before hand & even though we were early they sat us right away. If you visit New York you should definitely eat here & grab some souvenirs.

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