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Hard Rock Cafe - Washington, DC

3.8
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520 reviews
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$30 and under
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American

Top tags:

Casual
Fun
Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.

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Special menus

  • PINSANITY

    Sep 26, 2020 only
    Socially Distanced Pin Event 10:00 am to 12: 00 pm

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Contactless payment available
  • Sealed or wrapped utensils used
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waiting staff wear masks
  • Diners must wear masks unless eating or drinking
What 520 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.8based on recent ratings
3.9
food
3.9
service
4.0
ambience
3.6
value
Noise · Moderate
59% of people would recommend it to a friend
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JM
JuanM
1 review
Dined 3 days ago
Overall5food5service5ambience5

Food was very good. Waitresses were super nice and helpful.

FP
FelixP
1 review
Dined 5 days ago
Overall5food4service5ambience5

Great service and safety measures.

Went for a Birthday and had a Blast!

The whole staff rocked!.

OT
OpenTable Diner
Washington DC
1 review
Dined on 11 September 2020
Overall5food5service5ambience5

Love this place!

O
Overpriced
Los Angeles
4 reviews
Dined on 28 August 2020
Overall3food5service3ambience4

The service was not great. We had to wait a long time for orders or had to ask more than once for the same order. Food that was supposed to be wrapped to go was placed in the dispose pile so our friends used plate was put on top of the plate we wanted to go in error. Mgr did give us a replacement but it was concerning they knew the food was dirty and brought it out in a container anyway to go

BH
BelindaH
1 review
Dined on 20 August 2020
Overall5food4service5ambience4

Fantastic service from start to finish from all. Food was quick and great deals to be had for booking online. Cleanliness and safety level excellent.

Hard Rock Cafe - Washington, DC
Responded on 24 August 2020

Thank you so much for the review!

Report
KR
KerryR
1 review
Dined on 4 August 2020
Overall5food4service5ambience5

We really enjoyed our lunch at Hard Rock. The staff were amazing!

EL
EnriqueL
Washington DC
2 reviews
Dined on 1 August 2020
Overall5food5service5ambience5

Great food and service. Will recommend to friends and family.

SN
SheaN
1 review
Dined on 30 July 2020
Overall5food5service5ambience5

Great service and great service- despite a pandemic.

L
Lynn
1 review
Dined on 12 July 2020
Overall4food4service5ambience4

Despite the COVID-19 pandemic across the country, I was very impressed with how Hard Rock Cafe kept people safe. Facemasks, temperature checks, social distancing, frequent cleanings, and all other measures made us feel safe for the first time eating indoors since March. I would definitely feel comfortable going back again!

OT
OpenTable Diner
Charleston
5 reviews
Dined on 10 July 2020
Overall5food5service5ambience5

It was a wonderful experience! Will go again! 😁

OT
OpenTable Diner
Kansas City
2 reviews
Dined on 26 June 2020
Overall5food5service5ambience5

Great customer service!

JS
JessicaS
1 review
Dined on 7 March 2020
Overall2food2service1ambience3

There was an incredibly long wait for drinks and food. There service was so unbelievably slow. I should not take over 20 minutes to have a server come over to greet us to take our drink order. We had to get up ourselves to get straws and napkins. The food was just ok for the price we were paying. Medium rare burgers came out Well done. We didnt want to send it back as it would take even longer before we would be able to eat. Then we waited for another 20 minutes for our server to come back and ask if we needed our checks. and then waited again for her to come to collect them and forever to come back with the cards/change. I was so disappointed with how slow the serve was.

PK
vipPamK
Chicago
1 review
Dined on 6 March 2020
Overall3food2service4ambience2

Burger was overpriced and very average. Nothing special.

AS
ArniciaS
Baltimore
1 review
Dined on 1 March 2020
Overall2food1service4ambience4

The waiter was amazing, the host at the front door was great as well. Most of the food was cold or wasn’t good at all.

YC
YvonneC
1 review
Dined on 23 February 2020
Overall5food5service5ambience5

Our server was amazing... Professional and very courteous...

OT
OpenTable Diner
Washington DC
1 review
Dined on 22 February 2020
Overall5food5service5ambience5

Took good care of my company

JB
JosephB
Washington DC
3 reviews
Dined on 22 February 2020
Overall4food3service4ambience5

It's Hard Rock, you have to go. Always a fun experience, love the memorabilia and good music. Drinks are good and food is alright especially if you're craving something fried. Kid friendly

C
Caroline
1 review
Dined on 22 February 2020
Overall5food5service5ambience5

We had a great time at the Hard Rock Cafe, thanks to the server, he was a pearl!
Our children also had a blast!

OT
OpenTable Diner
Philadelphia
1 review
Dined on 17 February 2020
Overall1food1service1ambience1

Awful food and service

ED
EvaD
New York Area
1 review
Dined on 16 February 2020
Overall3food3service4ambience4

The staff was very accommodating, but they must have been understaffed because the food took a long time to come out with little communication between the kitchen and serving staff about menu items that were no longer available.

OT
OpenTable Diner
New York Area
1 review
Dined on 16 February 2020
Overall2food1service2ambience2

Service took forever. About 45 minutes after ordering we were told they didn’t have the ingredients for our salads (we’d ordered 3 of them). So we had to reorder food (which they luckily comped). At that point they brought the food to the rest of our table (6 people) and their food was all cold. Very disappointing meal.

AD
AngeloD
1 review
Dined on 16 February 2020
Overall3food4service2ambience3

Food was really good but service not so much and slow

SY
vipStYLzsmiles17
Houston
46 reviews
Dined on 16 February 2020
Overall5food5service5ambience5

Weekend Mother/Son trip to DC before graduating elementary school in a few months and we wanted to visit the local Hard Rock Cafe. My 10 yr old loved it! Food was good. Our server was very courteous and professional. And the ambiance was so fun! The music videos of all the 80’s Rock n Roll music are on various screens throughout Hard Rock and the Host and Servers joined in the singing and rocking into the tunes which welcomed groups of tables joining in as well. We had a chorus going...Wonderful atmosphere! My son whose on the sort quiet side in public was at ease just smiling and laughing that we all sorta knew the songs. Made the place fun, light hearted, and food taste better when your happy too! Definitely make reservations if you can because it gets packed (generally most Hard Rocks nationwide I’ve been too were like that in my opinion) I learned my lesson at the Houston location to just make reservations. Pretty quick on Open Table. We ended the food with dessert of course and we shared the hot fudge sundae which was in a margarita glass. Only it was 20 times the size of the picture! It was huge! But tasted great! Thanks for an awesome experience Hard Rock DC! I’ll make sure to bring the whole family next time we’re all in town for a visit to our Nations Capital.

Hard Rock Cafe - Washington, DC
Responded on 22 February 2020

Hello, Thank you for the 5 stars. You ROCK.

Report
CH
CHAM
1 review
Dined on 15 February 2020
Overall1food2service1ambience3

Horrendous service. Food was slid across the table without cutlery. Hadn’t even bothered to toast the bread on a club sandwich

p
vippatricia
Washington DC
29 reviews
Dined on 15 February 2020
Overall5food5service5ambience4

Loved our server, he was efficient and really nice. Loved my drink, really good bartending. One of the hosts got us a really good table when it was super busy. Overall, just great.

Hard Rock Cafe - Washington, DC
Responded on 22 February 2020

Hello, Thank you for the 5 stars. You ROCK.

Report
RC
RichC
New York Area
1 review
Dined on 15 February 2020
Overall2food3service5ambience4

Reservation was made for regular table in restaurant. When we got there we were told we had to sit in bar area because that is what we reserved, which was tnot true. Another family had the same problem. They complained and were moved. We went with it. Besides it was probably better as a few loud groups of kids came in and we probably would be stuck next to them. Still, don't lie and tell me I reserved somehing I didn't.

OT
vipOpenTable Diner
Washington DC
1 review
Dined on 15 February 2020
Overall1food1service1ambience1

They told us that they were no longer taking reservations and would not seat us. Really????

J
Jbro87
1 review
Dined on 14 February 2020
Overall1food2service1ambience1

The service was so slow and it took over an hour to provide food, and the waiter never checked on us for refills, we always had to track someone down. Oh and it was Valentine’s Day.

OT
OpenTable Diner
1 review
Dined on 14 February 2020
Overall1food1service1ambience1

Terrible service. Waiting for an hour and still never received my meal.

AN
AnicetN
1 review
Dined on 14 February 2020
Overall1food1service1ambience1

One hour after our order, we still didn’t get our food. We had to go after 1 hour without eating. Worst service ever. They do not even deserve 0 start .

OT
OpenTable Diner
Washington DC
2 reviews
Dined on 14 February 2020
Overall4food4service4ambience5

Kitchen was very slow... wait staff was great

OT
vipOpenTable Diner
Chicago
6 reviews
Dined on 14 February 2020
Overall1food1service1ambience1

Terrible service and sub par food

L
Lonerhino
Richmond
5 reviews
Dined on 14 February 2020
Overall3food4service2ambience3

It was Valentine's Day, and a very busy night at the Hard Rock. Lots of middle-school age looking kids (taking advantage of President's Day on Monday, and doing field trips I imagine), so the place was slammed and packed. I thought it would take forever to get our food, but it came swiftly considering how busy it was. What was funny was the drinks. A Tito's vodka martini with a twist was ordered; it came with a twist, olives, and was dirty. A second Tito's vodka martini with olives was ordered; it was made, however, with some variety of one of the fruit flavored vodkas. So, when ordering drinks, stick with beer, wine, basics like rum and coke or jack and ginger, or a Hard Rock signature drink from the menu; classic craft cocktails don't seem to be in their wheelhouse.

T
vipTish
Washington DC
18 reviews
Dined on 5 February 2020
Overall5food5service5ambience5

Excellent customer service. The Manager stopped by our table and recommended their homemade BBQ sauce over our wing order. Great suggestion!

DA
vipDavidA
Washington DC
9 reviews
Dined on 26 January 2020
Overall3food2service3ambience4

I don't get downtown much to eat so I guess $17.50 for a hamburger is par for the course. The burger was nothing special and I expected better. Won't be going back here anytime soon. Service was fine and it's Hard Rock so there's definitely a lot to look at so that's cool. Howver not enough to make up for a over-price burger IMHO.

KS
KenS
Baltimore
5 reviews
Dined on 26 January 2020
Overall5food5service4ambience3

This place is always a winner for getting something to eat before or after the theater. Food is always great, service is good.

F
Food
Washington DC
4 reviews
Dined on 23 January 2020
Overall2food3service1ambience3

The waitress was way too familiar with her "boo" and "baby." She made the experience unpleasant as she was very unprofessional.

m
vipmexstorm
Washington DC
30 reviews
Dined on 11 January 2020
Overall1food1service4ambience4

Our server was great, but the food is just awful. Kids had pizza and chicken fingers. They were almost inedible (I tried them). Pizza was like cheese on top of a pita bread. I had their famous burger and it was totally ordinary. Cheese looked it was plastic. Bacon was undercooked. Thought it was a good place for before a caps game but it was a bust.

OT
vipOpenTable Diner
Washington DC
19 reviews
Dined on 3 January 2020
Overall5food5service5ambience5

Great experience! Fun place to be. Server was very kind.

OT
OpenTable Diner
Chicago
4 reviews
Dined on 1 January 2020
Overall5food5service5ambience5

We had a great meal and our server was excellent! Overall a wonderful experience!

FAQs

Hard Rock Cafe - Washington, DC offers takeaway which you can order by calling the restaurant at (202) 737-7625.

Hard Rock Cafe - Washington, DC is rated 3.8 stars by 520 OpenTable diners.

Hard Rock Cafe - Washington, DC does offer gift cards which you can purchase here https://onelink.quickgifts.com/merchant/hard-rock-cafe/.

You can book this restaurant by choosing the date, time and party size.

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