Hotel du Vin & Bistro - Birmingham

3.8
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55 reviews
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£26 to £40
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European
The Hotel du Vin & Bistro in Birmingham gets it right, just like the entire Hotel du Vin chain. The former Birmingham and West Midlands Eye Hospital, an ornate Victorian landmark, has been transformed into a luxurious, witty, supremely relaxing establishment with the Bistro at its heart. The dining room is a romantic, low-lit, elegant space with a playful antique twist. The menu is rooted in classic European cuisine with a contemporary edge, to which head chef Nick Turner adds his own inventive selections each day. Of course the finest, freshest produce is used. And the 500-strong wine list is breathtaking, with an impressive array by the glass.

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What 55 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.8based on all time ratings
3.9
food
3.7
service
4.0
ambience
3.5
value
Noise · Quiet
81% of people would recommend it to a friend
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s
simon42
London
1 review
Dined on 31 December 2019
Overall5food5service5ambience5

Open table messed up our booking! We booked via the app and drove for an hour and a half to get there - hotel du vin called us and explained the open table cock up - they were really good and gave us a free bottle of champagne and other drinks as an apology - first class response - we managed to eat elsewhere but will definitely go back to hotel du vin but probably book direct with them next time and not via open table

OT
OpenTable Diner
Oxford
1 review
Dined on 31 December 2019
Overall1food1service1ambience1

Booked new years eve table on opentable , was told booking wasnt valid as private event on even though I showed booking confirmation. New years eve ruined. Thanks so much

LF
LisaF
1 review
Dined on 31 December 2019
Overall1food1service1ambience1

We booked Hotel du Vin via opentable for lunch on the 31st Dec, our 8th wedding anniversary. When we arrived, we were told by staff that they were not taking bookings for lunch that day. My husband commented that as the venue used opentable as their booking agent, then surely they would have made sure they were aware that they were not taking bookings. The manager advised that this was not something they got involved in and that we should have called to confirm the booking. Why would we do this when we had a confirmation of the booking from opentable. Extremely disappointing service all round, especially on a day that’s very important to me and my husband.

b
benw
London
2 reviews
Dined on 14 February 2019
Overall4food5service4ambience5

Overall, we had a fantastic time. Very attentive staff, excellent sommelier and very good food too.
Our only slight bugbear was there were a few long waits during our evening, particularly from receiving drinks to ordering our food. It was valentines though, so clearly it was going to be busy.
Not that that takes anything away from how good the experience was, will definitely be back!

JB
JoB1950
Worcestershire
6 reviews
Dined on 9 December 2018
Overall4food4service4ambience4

The restaurant was great. However, they did NOT have our reservation so at the time very embarrassing especially as it was fully booked. The Manager did manage to find us a table and said they had some problems before with Open Table bookings not coming through? This table was booked especially for my birthday so it was not the experience we wanted. Maybe this is something you need to take up with the Hotel.

JK
JoshK
Birmingham
10 reviews
Dined on 9 November 2018
Overall3food3service3ambience5

Used to be very good great service unfortunatly now service is poor food is overpriced and wine expensive.

CI
CartI
Cheshire
4 reviews
Dined on 23 October 2018
Overall2food4service1ambience4

I took 3 colleagues to celebrate a promotion. Unfortunately the service was terrible we had to ask repeatedly to order, we had to ask for our drinks to be topped up. Then only 3 of the 4 main courses turned up. Our waiter was apologetic but it was clear there wasn’t enough colleagues on to serve. Not good enough in any restaurant especially when the bill came to over £300. Very disappointed after hearing good things about Hotel du Vin.

c
chris1
Birmingham
10 reviews
Dined on 14 October 2018
Overall5food5service5ambience4

The surroundings, staff and food were all excellent. We were not rushed and the waiting time between courses was perfect so they could be savoured. Tables were not on top of each other so conversations could not be overheard. Lovely experience.

OT
OpenTable Diner
Worcestershire
1 review
Dined on 11 August 2018
Overall5food5service5ambience5

Excellent all round

M
vipMonty
London
30 reviews
Dined on 4 August 2018
Overall3food4service3ambience3

Nice with small rooms but we were round the corner out of sight and had to ‘chase’ for service. Otherwise good food and casual relaxed environment

JD
JuliaD
Birmingham
1 review
Dined on 21 July 2018
Overall5food5service4ambience5

We had a great evening, from the start we were welcomed and had great service. Everything from the artisan bread through to starters, mains and desserts were great. 3 of our party had steak and all were cooked to perfection. The wine list was extensive also. This is a pricey restaurant when you are adding on wine, however for a special occasion it was worth it. Also we were going to go elsewhere originally, however the first restaurant could not seat is for an hour, we waited 30 minutes at the bar and were not even served, as well as was so loud we could not hear each other speak. Thanks to Opentable and some slots being available we managed to get a reservation and we were very, very pleased that we did! I would recommend it.

JD
vipJaneD
London
5 reviews
Dined on 11 January 2018
Overall3food3service4ambience3

For the cost, I found the lunch disappointing and quite average. The rib eye steak was grisly and the starter was very light on calamari which was covered in greasy batter. I will not be going back.

O
Ogram
London
4 reviews
Dined on 29 November 2017
Overall4food4service4ambience4

A lovely evening again at Hotel du Vin - unfortunately marred by my dining partner’s phone ringing!

MB
MarkB
Birmingham
26 reviews
Dined on 15 August 2017
Overall4food4service4ambience5

We had a lovely evening. Thank you

JK
JoshK
Birmingham
10 reviews
Dined on 1 July 2017
Overall4food4service4ambience5

Intresting menu good food great wine

JK
JasK
Birmingham
11 reviews
Dined on 20 March 2017
Overall5food4service5ambience5

Amazing place, service was excellent, the staff really polite and very lovely.

OT
vipOpenTable Diner
London
2 reviews
Dined on 8 January 2017
Overall2food2service1ambience3

I think we were v unlucky but this could have been mitigated by better service.
1. We booked a table for 5 via Opentable on a Sunday evening about 40min beforehand and upon arrival they had no sight of our booking. This seemed to cause a bit of an issue and the staff had to go and find a table even though there were plenty of empty tables throughout the duration of our meal.
2. Two dishes for one person were both wrong (see below) whilst one person had both the main and starter brought out with all the starters.
3. There was an incredibly long wait for the correct starter to come through second time around and at not one point did the staff come to apologise for the delay or give us an update to where the food was.
4. We were also told that they had run out of the onglet which impacted 3 mains but a substitute cut would be used for the various dishes. Upon arrival the various substitute dishes were all the same and the waitress said that this is what they were going to provide us even though she had previously said the cuts would be used in the different in dishes. No apology (again).
5. They didn't know how well each cut had been cooked
6. We were also informed that the kitchen had run out of bearnaise sauce but kindly made us a peppercorn sauce instead. However, we were not asked if this substitute is what we wanted - bit odd they could make one but not the other...
7. When offered condiments the waitress began to go around giving each person a teaspoon of it. This may have been the straw that broke the camel's back but why could this not be left on the table so we could simply serve ourselves?
8. As stated above, service in general was poor and apologies were never offered. The customer is not always right but there is a time when staff should rectify the issues they create. As such we paid for everything we had (even the bottle of wine they missed off the first draft of the bill which we pointed out to them) but not the service charge.

C
gemmaC
Birmingham
2 reviews
Dined on 12 November 2016
Overall4food4service4ambience5

I cannot fault the visit to Hotel du Vin, it was my birthday & it's one of many lovely places in Birmingham I've wanted to experience.
I do have to say though when we arrived for our booking the hotel had no knowledge of our booking! Thankfully they were extremely accommodating & organised our table within minutes.
Not sure what happened with the communication to the hotel but it had clearly broken down somewhere. I fear at a busier time we may not have been so lucky!!

N
Natalie
Birmingham
1 review
Dined on 21 October 2016
Overall5food5service5ambience5

We ended up eating here as we were staying in the hotel and didn't fancy walking far to find food. Our usual restaurant choice is the likes of Nando's , so at first we were slightly apprehensive about visiting such a luxury establishment. The service we received was outstanding and an excellent value for money; it was quite late when we arrived, close to their closing time, but it was no problem for us to order our steak well done, we were given complimentary drink tokens which were exchanged with no problems and although told there may be a wait for our food it came within a reasonable time. The resturant itself was cosy and warm, somewhere suited for all types of people and occasions.

OT
vipOpenTable Diner
London
1 review
Dined on 1 October 2016
Overall2food3service1ambience2

Kitchen disaster causing chaotic response

CJ
ChrisJ
Birmingham
1 review
Dined on 20 June 2016
Overall3food2service3ambience4

Reasonable venue for a business lunch. Slight mismatch on the setting, furniture and the pricing. They would like you to spend £50 a head for lunch. Waiters attentive, but neglected to offer us the "two courses for £13" menu until we asked for it. The standard of the food was average and the portions rather small. We asked for chips, first they did not come as ordered, and then we had too many. I think the waiters, who are mainly (all?) foreign nationals, did not have sufficient knowledge of English to grasp all the nuances of our questions about the components of the "set menu". I doubt that they had sampled all the dishes.
Would go back, mainly because there are not many restaurants like this, for a business lunch in that area, so far as I can tell as an "outsider"who is not 100% familiar with central Birmingham. :-)

OT
OpenTable Diner
Birmingham
1 review
Dined on 30 April 2016
Overall3food3service2ambience3

Main course - Chateaubriand - was very good but dessert - crepes suzette - was inedible!

Service was slow and overall it was a disappointing experience.

F
Finediner
London
12 reviews
Dined on 9 February 2016
Overall3food3service4ambience4

We ate in the restaurant whilst attending a trade show at the NEC, and I am writing this reluctantly as I feel all should be good. For 2 of us it was. However, my wife ordered a medium fillet. It arrived rare, but the waitress immediately took it back to the kitchen. It came back better cooked. However, it had a pungent order, and when we (both tried it) had a bite there was a distinctly bitter taste. The waitress took it away and asked my wife if she would like something else. She had the rib eye, which my colleague and I had and that was fine . But , of course, by then when it had arrived we had nearly finished ours.
We were not charged fo my wife's meal, but in reality she ended with something she didn't really want and virtually eating on her own. In our opinion, the meat was probably too fresh and contained too much blood.
However, this on its own could maybe overlooked, but all courses including the drinks took a long time to arrive, and it was not that busy. This was very strange as the staff were very helpful, courteous and working hard. Moreover, this is the second time with an unfortunate experience. Same time in 2015, the manager , unprovoked, gave us a substantial discount on the final bill because the service was so poor.
Very disappointing, because we want to like the Hotel du Vin

Y
Yvonne
London
20 reviews
Dined on 24 October 2015
Overall2food2service2ambience3

We were drinking in this hotel - a favourite and decided to see if there was a table available. We were told, so I looked on open table for a restaurant nearby. Interestingly there was availability at the hotel so I booked it. The manager was somewhat surprised when we turned up but showed us straight to a table. On enquiringly as to why we hadn't been able to book from the room next door but able to book on line, we were told there were problems with Open Table yet at no time was the restaurant not able to accommodate the people who attended who had presumably booked. It appeared there was a discourse between what availability the restaurant thought they have and what availability was provided to Open Table. Service was ok but not great and the food was nice except for a rhubarb crumble soufflé which required a wait of 15 minutes. We waited 25 and the specimen served was appalling! Overcooked and like rubber! After complaining we weren't charged but overall the experience was disappointing

R
Roma
Birmingham
1 review
Dined on 13 September 2015
Overall4food4service3ambience4

Enjoyed Sunday lunch BUT a couple of points. Firstly we were half way through our second course before cocktails arrived having chased twice. Secondly we were a party of 5. Mixed veg came; loads of potatoes and carrots. 2 small pieces of parsnip and 2 pieces of broccoli. Had to ask for more and then had to chase a second time. Let the whole experience down a little

OT
OpenTable Diner
Warwickshire
1 review
Dined on 12 September 2015
Overall5food5service5ambience4

Service is good. And dessert is really good. Business meal.

M
vipMogs
Wales
35 reviews
Dined on 24 May 2015
Overall3food3service3ambience4

I must say I love hotel du vin Sunday lunches, however this one wasn't up to other du vin standards. The food was fine it was the lack of beef with the roast dinner which baffled me the most. Only two extremely thin slices of beef was served by the time the mustard was brought to the table I'd finished my beef!

M
Marcus
London
4 reviews
Dined on 25 March 2015
Overall2food2service1ambience4

This handsome restaurant with its pleasant bar was badly let down by the lack of staff. The staff that one did encounter were pleasant but overstretched, failing to take orders, dropping bread baskets and distracted in their demeanour. The wine was good, though pricey, the cheese souffle unconventional but adequate, the steak tartare good. However, the liver and bacon was overcooked (the bacon was actually burned) and the Dover sole very overcooked. New potatoes were requested to accompany the sole, black heritage potatoes were brought. These were: 1) not what was ordered 2) inappropriate for the dish 3) well past their sell-by date 4) very nasty. They were removed from the bill by the pleasant maitresse d'hotel.
Very disappointing and nowhere near as good as the Hotels du Vin in Winchester and Cambridge.

GM
GregM
Birmingham
3 reviews
Dined on 15 March 2015
Overall4food4service2ambience4

Food was excellent

s
santosandjava
Birmingham
1 review
Dined on 7 March 2015
Overall4food4service5ambience5

having had a couple of issues at Hotel Du Vin before it is not a "first choice". however Saturday it was excellent with superb service. the food was really good and the sommelier was suitably skilled and theatrical There seemed to be a definite jump in "effort" all round to make this a top restaurant. Only hope it continues

B
Britishbutch
Birmingham
1 review
Dined on 14 February 2015
Overall5food5service5ambience5

Had a lovely romantic meal here on Valentine's night. The service and food was amazing. Did feel one member of staff looked down on us a little, but otherwise it was amazing.

DJ
DanJq
Birmingham
1 review
Dined on 31 January 2015
Overall3food5service1ambience3

Something went seriously wrong with their booking system and it was evident that they were seriously overbooked. Service was very slow, but they gave us free champagne, and ultimately all drinks were free and a further discount was applied. All in all a potentially bad experience was made ok through freebies :-)

SI
vipSIMON
London
17 reviews
Dined on 31 January 2015
Overall2food4service1ambience4

We booked to eat on Saturday night. The restaurant has a nice ambiance, but we had a couple of problems with the meal. The kitchen had clearly gone into meltdown on the night we were there and it took over an hour and a half for the main course to arrive. Prior to its arrival we were offered a desert! When the food arrived it was cold and we had to wait for them to cook it again. The food itself was excellent.
However, when we complained about this they did their best to put it right, and gave us a complimentary bottle of wine. The serving staff themselves at all levels were charming and professional but it just didn't work out as an experience on the evening we were there.

c
chrisbirmingham
Birmingham
1 review
Dined on 24 January 2015
Overall3food2service4ambience3

An average evening really, we were expecting the food to be a little better on a Saturday evening as we have dined there on Sunday at brunch and it had been Excellent - so from a foodie point of view a little disappointing. No steak knives with steak, little overcooked.

D
Diinner4me
Birmingham
2 reviews
Dined on 23 January 2015
Overall5food5service4ambience5

Our first visit to the bistro. From the moment we entered we were greeted with very friendly and helpful staff. The food was very tasty and the choice of wine was very good. A very enjoyable evening. We will definitely be visiting the bistro again.

LG
LukeGWW
Worcestershire
2 reviews
Dined on 27 June 2014
Overall4food4service5ambience5

Really enjoyed our evening at hotel du vin, the food was perfect especially the steak. The wine was very good and you really cant fault the service, all the staff are very friendly and proffesional.

u
vipukbrenda
Birmingham
27 reviews
Dined on 21 May 2014
Overall5food5service5ambience5

Faultless in every way! Had a Gourmet Society card which gave us 2 for 1 which made the meal very cheap! Would come again and would recommend!

D
Dogwhelktiger
Birmingham
5 reviews
Dined on 26 April 2014
Overall5food5service5ambience5

Didn't know what to expect-but we were pleasantly surprised. Ambience excellent,service attentive and engaging. All aspects of the food were superb-hard to fault.
Would go again In a hurry!

l
vipleslie
London
204 reviews
Dined on 19 February 2014
Overall4food4service4ambience3

we were few minutes late but the staff were very welcoming even though it was a quiet night and the recommendations and service were very good.

AL
ALP1
London
8 reviews
Dined on 15 February 2014
Overall3food5service3ambience3

Had a lovely lunch here in February. The food was really great and the service was friendly. Only bug bear was that the service was quite slow and given that there were only a few other tables when we were there it's not clear why this was. We were happy chatting and catching up and weren't pushed for time but if we had been it might have been an issue. Would go back next time I'm in Birmingham

FAQs

Hotel du Vin & Bistro - Birmingham is rated 3.8 stars by 55 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.