Hotel du Vin & Bistro - Cheltenham

3.9
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70 reviews
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£26 to £40
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Modern European
Cheltenham’s Hotel du Vin, located in the chic Montpellier neighbourhood of the historic spa town, is home to Bistro du Vin. Guests at the boutique hotel join loyal locals in the pared back dining room – or the al fresco courtyard if the weather’s amenable – to enjoy French flavours and... sophisticated wines. The menu is classic French bistro, though the ingredients are distinctly British; the Bistro du Vin philosophy is to source excellent quality produce. This means you’ll be dining on beef from Donald Russell, Martin Gilder’s Gloucester Old Spot pork and day boat caught fish, fresh from the Cornish coast. The wine too, as you may have guessed from the name, is something to shout about – the extensive selection has good wines at most price points. The charming dining room has floor to ceiling windows, black leather banquettes and rustic wooden floors; it’s the perfect place to kick back and take full advantage of the excellent wine list.
What 70 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on all time ratings
3.9
food
3.9
service
3.9
ambience
3.3
value
Noise · Moderate
67% of people would recommend it to a friend
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GuyO
Gloucestershire
2 reviews
Dined on 27 February 2020
Overall1food1service1ambience1

I booked a table for two at 10pm, as I was having a date with a girl I've wanted to take out for ages.

I get dressed up, get her a taxi to mine, we then proceed to Hotel du Vin looking forwards to a lovely evening.

We walk in and get told that there is no reservation and we can't be served as the kitchen shuts at 9pm.

The biggest problem at this point is its a freezing cold night, my date is in heels, and we now have no reservation to head to. Trying to arrange a table for 2 at 9:50pm for a 10pm sitting is pretty difficult, let alone race across town trying to make it.

If you don't serve dinner at that time, may I suggest that you don't make it an available time online.

Embarrassed and inconvenienced is my memory of the evening, and left me in an awkward situation to say the least.

S
Soooze67
Gloucestershire
3 reviews
Dined on 2 February 2020
Overall4food5service4ambience5

Overall very good. Food is excellent value for money, drinks are expensive though. Shame the scotch eggs had all gone and they didn’t have any more.

DE
DrECP
Gloucestershire
1 review
Dined on 30 March 2019
Overall1food3service1ambience2

I was greatly underwhelmed by my experience here. The waiters were inattentive and I had to consume half of my meal before they came over so that I could inform them that some of my food had not arrived. Both main courses were uninspiring and as a result the cost of the meal was far more than it was actually worth.
On the plus side the wine was a good standard and the evening was saved by the delightful desserts

OT
OpenTable Diner
Gloucestershire
1 review
Dined on 31 December 2018
Overall3food2service1ambience4

As it was New Year’s Eve the price was extortionate, the food was very poor for the price and the service of the waiters and head downstairs was poor. Not once did they smile and managed to get our food delivered to the wrong table. The wine ordered was the wrong type too. Usually when we visit it’s a very pleasant experience but not this time.

ME
MondEats
London
27 reviews
Dined on 27 December 2018
Overall3food3service2ambience3

Don't get me wrong - three stars overall is good (I wish I could give 3.5 - it was nudging a four), and I would very much recommend HdV. We had a 10-person booking between Christmas and New Year, and although the restaurant wasn't too busy, they did seem a little short-staffed. Diners who beef about this kind of thing need to consider the economic climate and restaurant financial viability before moaning, and in fact the team were more attentive than in many places I've been - remember, two stars is "fair" and we tipped (I hope they'll agree!) well at more than 12%. Anyway, the food was good, the wines we picked were excellent for their categories and the family had a lovely lunchtime.

JS
JohnS
London
3 reviews
Dined on 13 October 2018
Overall3food4service3ambience2

Disappointed. Everything was "OK" but fell short of expectations and what I had previously experienced at other Hotel du Vin.

HO
HenryO
London
19 reviews
Dined on 17 April 2018
Overall3food4service4ambience2

Only one other table occupied so lacking greatly in atmosphere. Disappointing as had had a fabulous evening in the Bristol branch some time ago.

RB
RupertB
Gloucestershire
2 reviews
Dined on 13 April 2018
Overall4food4service5ambience4

Really good food. Unhurried and very relaxing atmosphere

CK
ChristopherK
Gloucestershire
3 reviews
Dined on 10 March 2018
Overall1food1service1ambience5

We have been to Hotel du Vin many times and also stayed there before we bought a house in Cheltenham. It has always been excellent but sadly our visit was very poor this time around.

RC
RachelC
London
4 reviews
Dined on 9 March 2018
Overall3food2service3ambience3

Not as nice as we had hoped. Cold bread, cold red wine, cold atmosphere.

OT
OpenTable Diner
Gloucestershire
1 review
Dined on 3 February 2018
Overall4food4service5ambience3

Family meal - Very good food even on kids menu - very attentive competent engaging staff which makes a change.
Good food with a twist on a few classics.

MG
vipMatthewG
Gloucestershire
4 reviews
Dined on 2 February 2018
Overall4food4service3ambience1

The food was good but atmosphere was dead. For a Friday lunch it was like a ghost town in the hotel/dining room!

HD
HappyDiner
Gloucestershire
9 reviews
Dined on 1 February 2018
Overall4food4service4ambience4

First rate meal at HdV on the spur of the moment. Reasons to chose HdV:
Food was excellent, cod cooked to perfection.
Excellent wine list, with a good range in value.
First rate service.
Good size tables!

MC
MichelleC
Gloucestershire
4 reviews
Dined on 16 October 2017
Overall4food3service4ambience4

Always good in here. Have visited many times for lunches and dinners.

SD
StanDandyliver
Gloucestershire
1 review
Dined on 6 May 2017
Overall3food4service2ambience4

We've been here a couple of times before and always had a great time, until this occasion.
There was a 45 minute wait between them taking away the plates from our starters and bringing out the main course, with no apology or explaination. My food was good, but not amazing, especially considering what you pay for it. My starter was the beef carpaccio and to be fair, that was delicious. My main was the lamb ribs, and I found them far too fatty. By the time I'd finished my meal, there was so much gristle and fat left on the plate, it looked like I'd hardly touched my food. I won't be ordering that dish again. The creme brûlée dessert again, was delicious. At the end of the evening we had to ask for the bill twice, before eventually giving up and walking up to the service counter, asking a third time for the bill. I waited there this time while he did it, and I insisted the service charge be knocked off as I begrudged paying it in those circumstances.
I don't wish any ill on HDV, as I've said, we've had lovely meals there in the past, but on this occasion, given the fact that it wasn't overly busy, and considering the money you're paying, they could have done much better.

OT
OpenTable Diner
Gloucestershire
1 review
Dined on 30 April 2017
Overall3food3service3ambience2

booed on the app but they failed to find the booking. Acceptable food but took an hour to arrive

W
vipWelshman
San Francisco
62 reviews
Dined on 4 March 2017
Overall4food4service4ambience3

A pleasant large dining room at basement level. We just had mains. My wife's fish dish was pleasant. I had the house burger which was a little over cooked and firm, although it was OK. All in all an OK meal.

OT
OpenTable Diner
London
2 reviews
Dined on 26 January 2017
Overall5food5service5ambience4

Fantastic evening entertaining clients!

OT
OpenTable Diner
Gloucestershire
1 review
Dined on 30 December 2016
Overall2food1service2ambience4

I was very disappointed our vegetables were very late, delivered after chases when we were more than half way through our main courses . There was also a tang of rancid cooking oil somewhere in the meal. Service away from these issues fine.

OT
OpenTable Diner
London
2 reviews
Dined on 3 December 2016
Overall4food2service4ambience5

Very pleasant ambiance but mediocre food and wine.

The staff were friendly and polite; they wrote Happy Birthday on a chocolate dessert for our friend, which was a last-minute request so we appreciate their effort. The food was average, we were a group of seven so we tasted quite a few items on the menu. And the wine was a let down - the selection is decent but there is either a problem in they way they transport/store the bottles or we were just unlucky.

BC
BobC
Gloucestershire
6 reviews
Dined on 26 October 2016
Overall4food4service5ambience5

My wife and I went there for a mid-week evening meal. The bistro-style room is downstairs in the Hotel Du Vin; we were the only ones there when we arrived at about 19:00 but other tables were taken as the evening went on. The service was friendly and prompt and the food generally good, although, for the money, we have had better steaks elsewhere. My wife found a piece of plastic in her side dish of vegetables; it wasn't a big deal for us and the waiter quickly disposed of it. We certainly weren't looking for or expecting any sort of compensation but the manager offered us a free dessert each which we thought was a nice touch. All in all, we had a very enjoyable meal and I'm sure that we'll go there again in the future.

OT
OpenTable Diner
Gloucestershire
3 reviews
Dined on 18 September 2016
Overall1food1service5ambience3

Booked a table for 7 a week before, when we arrived they did not have our booking. I showed the staff my confirmation email, to which they dismissed and said they would find us a table. They put us on a table far to small for our party of seven. (There were many tables available and unused whist we were there which was over 3.5 hours!) our waitress was so very slow and rude: took over 35 minutes to get our drinks over 50 minutes for our first course Soup, which was very nice, would have been better if we had been given some bread as well. The French market table was very nice(best bit of the whole meal) The mains took over 5 minutes for the last plate to arrive from the first. The roasts although looked lovely were very very poor! The meat and gravy were laced with cinnamon, the potatoes overwhelmed with garlic, the broccoli was only ever shown boiling water, the only use for the Yorkshire puddings would have been for wedging the wobbly table. The whole roast was under correctly seasoned and over incorrectly spiced; it was NOT pleasant. The puddings were also poor. The only positive was the sommelier whom was great! We all enjoyed the wine greatly. The bill £350.00 for a disastrous meal, We will not be rushed back anytime soon.

RS
RuzaS
Bath
2 reviews
Dined on 20 August 2016
Overall5food5service5ambience5

We went to celebrate my son's 21st, have been before and it's his favourite restaurant in Cheltenham. Food was amazing, we were very well looked after and my son absolutely loved it! Will definitely go back.

OT
OpenTable Diner
London
3 reviews
Dined on 13 May 2016
Overall3food3service4ambience4

Having eaten here before I knew what to expect. The food is reasonably good but not as good as one should expect from Hotel du Vin and had other places had late availability would have chosen an alternative. Inferior to Daffodil, 131. Petit Blanc, lumiere and others.

OT
OpenTable Diner
Gloucestershire
1 review
Dined on 1 May 2016
Overall1food1service2ambience2

no record of booking, food was disappointing, slow service however the wine was good.
We sent 3 dishes back and asked for them to be removed from the bill. In the morning i wished we'd asked for all the food to be removed.

P
vipPhil
London
8 reviews
Dined on 6 March 2016
Overall5food5service5ambience5

Staff were all very friendly, food was plentiful and really well prepared/cooked. We were not rushed and the atmosphere was lovely. Will definitely be going back for Sunday lunch again.

J
vipJane
Gloucestershire
3 reviews
Dined on 21 November 2015
Overall5food5service5ambience4

We visited the Hotel Du Vin on Saturday evening and had a fabulous meal. We have previously been for Sunday lunch - which again is amazing - but had only been once before for an evening meal when it had just opened. The standard of the food was 1st class. I do believe I had the best Fillet Steak I have ever had - it was so tender. I would highly recommend going and will be going again

FD
FoodiesDevon
Gloucestershire
2 reviews
Dined on 2 August 2015
Overall2food1service1ambience2

We and other tables complained the veg tasted reheated… potatoes so hard and odd, soggy veg… rubbery Yorkshire and thinest roast beef, not a hint of pink… very brown. If you like me are an old fan or Brighton's Hotel du Vin Sunday lunch… you will be disappointed by the new Cheltenham offer.
French table started excellent… however the Sunday roast is truly awful!!
The waitress said she would ask the chef if the veg was a reheat job… no response… just ignored our complaint and I heard another table do the same…
I left all the veg… the one thing I was looking forward to… the old days al dente green beans are long gone!!

whats worse my host at the B&B also had Sunday lunch in Bristol and guess what just the same… :-( very disappointed.
I guess they are trying to offer value…. 4 courses for 25 pound… Please Hotel du Vin either cut some of the french market and soup or put the price up… I expect so much more quality from Hotel di Vin

Will not go again.

JB
JamesB
Gloucestershire
1 review
Dined on 18 April 2015
Overall1food1service1ambience3

Expected more form this place. Terrible service, 45 minutes to get to speak to a waitress afterhaving to ask to be seated. Decided to leave as lots of tables were complaining about the abscence of their food.

DT
DormyThree
Gloucestershire
2 reviews
Dined on 22 November 2014
Overall5food5service5ambience5

It's a lovely restaurant, the staff make you feel really special and are as attentive as you want them to be. The menu gives a good choice for all tastes and the wine selection is quite extensive. If you want to make a special occasion, very special then this is an ideal venue. There is a main restaurant but for group or family occasions there are individual rooms available.

OT
OpenTable Diner
London
3 reviews
Dined on 11 October 2014
Overall3food3service3ambience3

We were very surprised that at 1.15 on a Saturday how few people were having lunch there; this contrasts to a dinner we had there 7 or 8 years ago when it was packed. Somehow, the buzz has gone, the décor is tired and I cannot see how anyone would really book the chefs table. There is also a faint smell of the drains! The Hotel du Vin chain seems to be past its best, which is a sham, ,particularly as we never got to stay in any!
Having said that the food we had was good and so was the service.

A
Amit
Gloucestershire
1 review
Dined on 27 September 2014
Overall5food5service5ambience5

Very enjoyable evening, hidden away and well staffed.

The restaurant staff were knowledgeable about the wine and dos recommend dishes and portion sizes when ordering.

The food was lovely, I ordered the sautéed mushrooms which were very tasty. And I had the lamb main which was equisite and perfectly cooked.

MS
MarkS
Gloucestershire
1 review
Dined on 27 July 2014
Overall4food4service4ambience4

Ive been here on number of occasions and have always enjoyed it, Sunday lunch is also very good.

H
Hugo
London
9 reviews
Dined on 11 May 2014
Overall4food4service4ambience4

We found Bistro du Vin by chance on Open Table and were very pleased that we chose it. Very nice dining room, overall good service (staff much better trained that at the Montpelier Chapter round the corner) and excellent food. We will definitely go back to one of these restaurants if we come across another on our travels.

w
worple9
London
4 reviews
Dined on 16 March 2014
Overall2food1service3ambience2

We had a most disappointing lunch, on 16th March 2014, at this branch of Hotel du Vin. The food was mediocre; my main course of smoked haddock and poached egg on top of hash brown was poor. The fish was overcooked and dry and the hash brown had clearly been sitting in the oven for a while, even though we were virtually the first customers there at 12.30pm. The dining area was dingy and lacked character, unlike many of the other branches of this group of restaurants. As I had invited two guests I chose not to make a fuss or complain, as that might have embarassed them, but I won't be going there again, or to any of the other Hotel du Vin restaurants.

S
Swithin
London
3 reviews
Dined on 14 February 2014
Overall3food4service3ambience3

Food was excellent and great value Al a carte menu. Fixed price menu was not great value. Far too many staff (eg one brings the wine takes it away another brings it back and pours it!) which made for a confused and poor service.

L
Lovejoy
London
4 reviews
Dined on 27 December 2013
Overall4food4service5ambience4

We loved our experience at Hotel du Vin in Cheltenham. The Christmas menu was particularly good. The sommelier was extremely helpful and knowledgable which added to our experience. Not cheap though but in line with what you'd expect.

Will definitely go again.

JF
JuanFandango
Gloucestershire
15 reviews
Dined on 6 December 2013
Overall3food3service3ambience2

A Friday lunchtime in early December but there were only a couple of tables occupied. Food was pretty good but nothing special and prices felt a bit on the top side. Service good but the placed just lacked atmosphere - shame because it is a lovely dining room.

h
hungry1
Gloucestershire
1 review
Dined on 5 December 2013
Overall3food3service3ambience3

Of the 5 persons in my party only 3 of us had the main course they chose. After ordering mussels the waitress came some 10minutes later to say that all the mussels had gone and another choice for the 2 main courses would have to be chosen. Both ordered French Onion soup they both said the taste was indescribable - in other words horrid.
I would have thought at 8.30pm you would have been able to order everthing on that menu. My thoughts are that your kitchen staff need to keep a closer eye on the lever of food.

L
Louise
Birmingham
6 reviews
Dined on 9 June 2013
Overall3food3service4ambience3

We were very impressed with the offer of 4 courses for £22 per head. This included Soup of the Day (no other choices), the market stall (Amazing), a main course choice of about 7 different dishes and a dessert, again about 7 choices. The standard out course - the market stall - pates, meats, antipasti, fish, shellfish, including oysters and crab and salad. We did have an issue with the main courses that they were not particularly hot and my steak had been overcooked. I did speak to the waiter and he was very helpful, he went away, spoke to the chef and then was able to 'do something' with the bill - brilliant, couldn't have asked for more. I will certainly be returning for the Sunday lunch and probabaly other times during the week/day.

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Hotel du Vin & Bistro - Cheltenham is rated 3.9 stars by 70 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.