Hotel du Vin & Bistro - Henley-on-Thames
Uncomplicated, well-prepared and carefully presented food. That's our style at our Henley-on-Thames restaurant and bistro. Inspired by both French and British dining, we focus on dishes that rely on fresh and seasonal produce. All served by attentive and exceptionally knowledgeable waiting staff. They're happy to share their expertise by explaining the dishes, the ingredients, and how our talented Chef puts them together. You'll also find your Sommelier ready to recommend that perfect wine to go with your dish too.
A charming restaurant with very attentive staff. The venison was very tender and the red wine sauce excellent. I have booked one of their private dining rooms for 20+ for my family pre-Christmas meal and party.
It was a lovely evening and we enjoyed the ambience and decor. Food was excellent.
They had great staff but they were not brilliant with timing. They took 25 mins to get 2 gin & tonics- other tables that came in after us received there drinks first! And they forgot our breads. A sticky start but the food was good and lovely people.
Food was ok but service poor
Excellent food in a very nice setting. The restaurant is very nicely done out. The food was very nice, both having sole which was excellent. Service was very good indeed. Friendly polite people who took an interest.
Lovely stay, very comfortable and enjoyable. Only feedback is that Restaurant felt slightly understaffed at breakfast. We will be back next year!
Went for the Sunday lunch as a table of six. Given the variable reviews and the availability of reservation slots I was not expecting the experience to be as good as it was. For £26.95 we had a soup course, a buffet table course (self service), main and dessert.
The soup, supposedly seasonal, was a zingy homemade tomato, finished with a swirl of basil pesto.
The buffet table had an excellent range of starters including smoked salmon, mackerel pate, soft set scotch eggs, serrano ham on the bone and other charcuterie.
Mains meant the roast beef for most of us. Nicely cooked, pink, and very tender, complete with a large array of veg. The only downside was the slightly overdone Yorkshire pudding. The one of us plumping for the steak frites was rewarded with a full size steak and generous pile of fries.
Desserts were massive, we had the almond tart, chocolate mousse, creme brulee and the cheese selection. All again good, though by this time some of us were struggling!
Wine list is extensive but pricey, service reasonably attentive for a bistro and the atmosphere pleasant.
It was a great way to spend 3 hours on a Sunday afternoon. I'll definitely be back.
We ordered a partridge and coq au vin. Unfortunately the partridge was rubbery and hard, and the coq au vin was acutaly a piecies of chicken fried on a pan with some poor wineish sauce on the side, not a coq au vin at all.
Every time we visit we wonder why we booked. Service is poor, decor very tired with no atmosphere inside. After waiting 15 mins for a simple cocktail we had to ask again for it. Considering the premium charged for the food there are many superior places in Henley to eat and relax. Come on Hotel du Vin... how long does it take for management to fix ?
Having been to the restaurant before, we expected a much higher quality of service and standard of food. Service was friendly but far too slow (we needed to remind the staff twice about our drinks/food). The food is usually much higher quality., Perhaps an off night this time. I'm sure we'll give it another chance. Usually, the service and food are much better.
Really really tasty food
Toilets were disgraceful even after I told a member of staff! Also our booking wasn’t recognised from booking on OpenTable and staff were standoffish to start with as they clearly wanted to go
Home. Table booked at 8.30 but not taken to table until 9.30pm!! Not great.
Visited using an offer on a La carte dining.
Service friendly and efficient and quality of food very good. Because of the offer the value for money was excellent.
It was dark in the restaurant but nicely lit by candle.
The service was prompt with drinks, ordering and breads on the table.
The food service was a bit slow, but this must be due to the fresh cooked sauces and so on. A three course meal took a total of two hours to be served and eaten.
The food was delicious and well presented.
Very poor service as well as amazingly arrogant. After saying they were "all booked", I quickly found 5 openings and made a reservation. I went back and said I had a reservation..to which they said they had no tables. I pointed to the dining room with 8 open tables and said "clearly not" at which point they took me directly to the table. Service was very slow and the arrogance continued. Food was good, not exceptional.
Food was very average and portion sizes (especially the fish) were small. My wife had to send her fish back as it was overlooked and dried out. To be fair the did replace the dish without question but it ruined the meal
I was very disappointed. I wasn't allowed to choose the alacarte menu as all they did was serve the set Sunday lunch menu. Despite that we had to wait 2.5hrs to have all courses served. We went in at 1:30. At 3pm. I had to complain saying the kids had their starters but hadn't got their lunch an hour and a half later. By then they had filled their bellies with cucumber that we had got from the bread and antipasti course. Soup was served after a couple of reminders. Eventually, after a couple of complaints we got our main meal quite quickly. Dessert again had a 30 min delay. All in all I would say go on there if you aren't too hungry or if you have nothing else to do. Not a place I would recommend or go back to despite the food being tasty.
Family get together at short notice.
Service was superb as was the ambiance.
Food and wine very good.
Menu was limited but it was late evening.
Will definitely return.
Special request when booking was ignored. Initial table was wobbly but moved on request. Food and wine good. Service poor. Slight arrogance. Slow. A shame as a lovely setting and good food.
Good value Sunday Lunch 4 course menu.
Can only fault presentation of side vegetables, v avg roasties and serving size of the selection.
Service staff need to pay more attention to detail. Empty wine glasses left on table throughout meal.
The lighting in the restaurant needs some serious adjusting! Ruins the atmosphere for the place. Too dark, even during mid day. Feels a bit gloomy when you walk in.
This restaurant has the potential to be very good!
Was a little worried when we could book a table for 8pm on a Saturday evening just a few days beforehand and sadly it turned out to be for good reason. To be fair the food was nice and presented beautifully, sadly however service was awful and the atmosphere in the restaurant non existent (unlike the bar that had a really good vibe). Service was just really poor across the board and for first time ever we asked for the service charge to be taken off the bill, as well as something that didn't even turn up. Also the menu was absolutely nothing like the one shown on Open Table, which must be very out of date.
The Hotel du Vin, Henley has warm friendly staff and delicious food. We spent a lovely Sunday afternoon here.
I've been to this restaurant on several occasion previously. On arriving at the venue, I was made to feel that they didn't know about my booking, finally we were sitted. We were ignored for some period of time, we had to asked to be serviced - to which we were told that they had to check if that was ok. The waitresses returned after some time to take our drink & food order. We had a bread basket which should have been given to us with our drinks arrived after we had started our main meals. A waiter dropped a full glass of coke behind me, which splashed all over my bag, shoes & dry clean only skirt. I was also disgusted to see the price increases which are because of the regatta. Myself, friends & family will not going back to Hotel De Vin.
Have been in the past but wasn't very happy with the service speed this time. Wasn't a busy night so was very surprised how long getting simple starters took. Drinks also took for ever to arrive even though no one was at the bar. Overall we will go again as their mussels are fantastic however hope service improves next time.
A great meal in a beautiful restaurant
The food is quite good. French bistro cooking - fresh, characterful, enjoyable and fairly priced. The service friendly, casual - bistro style. The room a bit too big and bland - lighting set low fortunately but still lacks ambiance and tables feel rather close together. On Sunday night it was very quiet but if full I think it would feel crowded. I would probably return if in the area, though there is some competition in the town so it might be a while before I do. For a hotel chain with a reputation for style I think they need to do a bit of a re-style on the restaurant.
Our dinner was at 8pm on Sat 31 August but despite a weekend in Summer at Henley, the restaurant wasa lot less than half full - that says a lot about the restaurant.
Getting a drink outside was very slow, We ordered an expensive bottle of Super Tuscan wine that is well known to me and probably cost more than the food for the three of us. The bottle was opened without any care at the table as if it was standard house wine and whilst I was not corked, it certainly did not have the qualities I would have expected from an Ornellia. I asked for it to be decanted which was clearly not appreciated by the waitress. It was dumped back on the table in a stone cold decanter.
We wont bother with this chain again.
the service during our lunch was excellent. The food was OK but was rather highly priced compared with similar elsewhere. It cost us £106 for lunch for 3 which only included 2 glasses of wine. There did not appear to be a set lunch menu any more. My salmon was served with black potatoes ( a heritage brand ) . They were very flavoursome but really did not look appealing on the plate!
We have eaten a few times at the HDV and the last couple of visits have been disappointing. We love the bar area and the bistro which has great atmosphere and ambience (as do all HDV that we hav visited) but the food is not as good as it used to be a couple of years ago and so we were a bit disappointed. Our meal was Ok but I wouldnt recommend anyone go here for a great meal out
We've visited Hotel du Vin in Henley on several occasions, and until now have always had a very good experience. Unfortunately, on this occasion we were very disappointed. I understand that HdV were running a 'pop-up' restaurant as part of the Henley Festival, but if they were unable to run that and the existing restaurant to the same standard, they should either have closed the restaurant or made it very clear to customers that service was not going to be to the usual standard.
Despite what appeared to be 3 serving staff, and probably no more than 4 or 5 tables in use outside (none used inside at all, from what I could see) getting any service at all was a challenge. Courses were delivered in a haphazard fashion, as were drinks.
A great find. Excellent value for money. Lovely food and well presented. Have already recommended to friends and can't wait to return.
Excellent food, best eating place in the area
We really enjoyed our evening, its not cheap but you get what you pay for. Will be going back many times...
This was a double birthday celebration for widely scattered family. Using toptable made finding a venue convenient for all was easier. The week before Hotel du vin rang to change the time and then on the day rang to say they couldn't fit us in! Wonderful start to my birthday but they "found" space.
Despite the difficulties in booking this meal we thoroughly enjoyed the food and the waiting staff who went out of their way to look after us. I cannot fault the quality of the food or the service.
The management however have difficulties so check, check and double check to avoid the appalling mess we experienced.
My wife and I went to celebrate her birthday. We have been to Hotel du Vin's in Brighton and Cambridge where we were impressed by the variety of the menus at a reasonable price. We had not been to Henley for some time. The menu was disappointing in that it seemed to a solid set of staples (steak, fish, etc.) with nothing really interesting about the presentations or approach to preparing them. The quality of the ingredients is very good, just not very imaginatively cooked and presented. Service was good and friendly. Most other tables were couples and there were no large parties, so the noise level was just about right.
Great, atmosphere, very relaxing and nothing seems to be too much trouble for the staff. I would recommend the Sunday brunch.
Enjoyable lunch in the delightful courtyard. My table of four was too small to accomodate the food and drink. The staff were reasonable attentive.
The food was enjoyable.