Staff were so unfriendly it really spoiled our visit. The very young girl who served us looked like she’d rather be anywhere else than in at work. Not one smile, nothing. The guy making the cocktails behind the bar was rushed off his feet and although he was very pleasant and appoligised for the delay you could tell he was stressed. We never even got a goodbye even though there was anotger young man at the door. It really spoiled our night in afraid. The food was good but took too long to arrive and we were without drinks for ages. Sorry
Excellent 3 course lunch and coffee. Every course was beautifully cooked and there was a great choice. Service was good too.
A favourite haunt. The food is always superb quality and service is great. Well worth a visit.
This is / was our favoutite restaurant in Ayrshire. On this visit if disappointed. Food not quite up to the same standard. Soup especially. Lunch menu marginally changed too - usual choice not quite as wide or appealing. Costs also seem to be being cut. Pavlova size not as big for dessert and accompanying liquor coffe shortbread now is shop bought and not homemade.
Would still return but disappointed at these changes.
Thursday was disappointing. My fish mix dish with the vinegrette dressing was swimming in the vinegar from the dressing and my friend asked for a salad (which was not on the menu) you kindly did this but charge £12.95 for it!!!!!! One course on menu was only £9,95 which is still a lot for a salad. This has put us off.
Can't rate this restaurant highly enough - Never ever been disappointed after a visit to the Kylestrome.
Fabulous meal as always st The Kylestrome.
Fantastic food, really nice atmosphere and excellent service. Very reliable restaurant that is always good and excellent value
Food to a high standard. Steak a bit over medium rare but still moist and good flavour. Blue cheese sauce really good.
Scampi good with light batter. Asked for our drinks order before we were even seated but more relaxed from then on. Pushy but polite moving us on for the next diners, good job we didn't have a dessert!
Really,really good food. Service a bit chaotic to start (think they forgot our drinks) but got so much better and every dish was excellent - the soup was fabulous, tempura and scallops cooked to perfection - we had lamb, duck, chicken pasta and seafood pancake and would recommend all 4! Great find and highly recommended.
Always made very welcome by the staff. Food always lovely.
We arrived for a Mother’s Day meal and, although the table was delayed by 10 mins, the staff took care to get us a table for a pre-meal drink.
Front of house staff was very attentive to my 89 year old mother who could only move slowly with the aid of two walking sticks and she showed great patience and understanding during a busy service.
Access wasn’t great for disabled movement but workable inside the building.
Food was excellent but I was puzzled when served a pate starter with garlic ciabatta bread - that was a first which I didn’t think worked.
All in, I would come back again and be happy to recommend it for a good meal out for couples.
We enjoyed our overall experience but my first choice starter was scallops and they had run out so a bit disappointed. Food was very good and was just as described on the menu.
Food was amazing, had the macaroni which was the best I've ever tasted. Highly recommend!
Great meal with my girlfriend . Very excited to go back
Lovely meal with my wife. One of the best places to eat in Ayr.
Very disappointing! We eat here regularly but we’re very disappointed with the quality of both our meals on this occasion.
If I could give more stars I would. Waitress Andrea was great all staff were very pleasant. Food excellent went back next day for breakfast. Great value. We will be back soon.
Had a lovely meal . Service was excellent with very attentive staff. I visit this restaurant regularly and it never disappoints.
Thank you for another pleasurable experience
Pleasant surroundings, friendly staff, quick service
Excellent and very friendly service and great food!
A busy, busy Saturday night but they found a way to accommodate 3 of us, though I’d only booked for 2. Service slowed down as the place packed out but it was nice to see it thriving and busy. Food was fab as always and decent value too.
We are fairly regular visitors and have never experienced a poor meal here. Food and service is excellent, one of the best eating places in the West of Scotland
Fantastic food great service very friendly and also very tactful as I proposed in restaurant
Normally when I have eaten at the Kylestrome I have had no complaints, but unfortunately on this occasion I did. My starter and dessert were lovely but the main was very disappointing. I had the Chicken Tempura as a main. The batter was very crispy (hard) at each end and there was not enough sauce. The same amount of sauce is given as a starter as a main. Although it was disappointing it would not put me off going back there as I have had lovely meals previously.
Lovely meal once again at the Kylestrome, food was excellent as always... nice relaxed atmosphere for early evening dining with lovely helpful staff. Will definitely visit again soon. Thanks.
We had a work get together and decided on th kylestrome. There were 10 of us and all our meals were excellent. The staff were very attentive and good fun. We will be back very soon.
Very friendly good food, service excellent parking no problem
Food was fab service was great
Would definitely recommend to friends family and would definitely go again
Excellent lunch would highly recommend to friends.
We did not like our meal on this occasion. 3 of us had lasagne and it was not very nice we couldn’t eat it and said to the waitress who was polite enough and asked if we would want something else but we didn’t have time to wait for something else so declined. The lasagne was also taken off the bill.
Lovely festive menu. Food delicious. Service excellent. Lovely atmosphere.
First class food, as usual. Excellent staff with nothing being a bother to them even when very busy.
The lentil and ham soup was very good, could have done with some ham in it, the fish and chips was very good, the crime brûlée was out a carton with some bought in shortbread, nevertheless less we enjoyed ut
Good food excellent service reasonable prices. Good choice of menu
Manager very professional and accommodating would definitely return.
Went for my wife's birthday and it was first class it always is highly recommended
Good service, good food, relaxed atmosphere. Will definitely come back
My wife and I always enjoy visiting our accountant and then having lunch at the Kylestrome just a pity it’s in Ayr and not in Glasgow where we live
Was at the kylestrome on Monday night with the girls & the food was fab. All of us thoroughly enjoyed it.
We were served from beginning to end by Jason & his service was exceptional, his banter with us was brilliant, made our night even better. Thank you x
Will definitely be back SOON