Hotel Kylestrome Bar and Grill
First visit to the Kylestrome with my husband,niece ,her hucband & there son aged 2. We all had a 3 course meal didn’t wait long food lovely staff were very attentive especially to the 2 year old giving him coloring in pictures & pencils which was nice would go bk
My parents an I have been before several times, my last visit was not the best but this was superb.
Made to feel so welcome, food was first class will definitely be back. Thank you for a good night
I was disappointed that the breaded pork escalope was in fact 2 small pieces of cooked pork in batter. My dining companions breaded lemon sole was similarly coated in batter. The rest of the plates were fine. The restaurant service was good, although all the staff seemed relatively inexperienced. They were very pleasant however. The young gentleman behind the bar was, unfortunately, extremely unprofessional. He announced very loudly and repeatedly that he was all alone and expected to service drinks to the restaurant and the bar. Given there were only 2 tables of 2 in the bar, including us, that didn’t seem a huge task. I could say more but hope this is sufficient information to warrant a retraining session for him.
Food was lovely although a bit pricey. Staff were very pleasant and very attentive
As ever the food was delicious and hot, good value for money, and the staff were attentive but not intrusive .
Excellent meal again and service was very good
Fantastic food, service and facilities. If you want a special meal, please try here.
Extensive menu which is good value. Staff are attentive and helpful.
We spent a very pleasant time in the Kylestrome Bar and Grill with friends. The atmosphere was comfortable and we were able to chat without having to raise our voices. The food and the service were first class.
the Sunday carvery was excellent: beautiful tender roast beef and all the trimmings. Thoroughly recommend.
Service was slow and the restaurant wasn’t full, don’t think the problem was in the kitchen. The air conditioning was on but I noticed other diners sat with there jackets on.
Waited 40minutes for 2 main courses to come out and when we eventually got it the Lasagne tasted of bitter tomatoes and the Lobster sauce with the fish was baked into the plate. The Carvery seems to have taken their attention away from the main menu, sorry but we won’t be returning
Food was amazing but service very poor. Waited 36 mins after being seated before my husband had to order drinks from the bar himself. We then waited another 12 mins before i approached a member of staff. I was told they were short staff but were not initially overly apologetic. If we were told initially service would be longer due to staff shortages this would not have been a problem.
Disappointed in child’s menu, Steaks served with some chips and a sauce nothing else which in my observation of it was not worth the price they were asking for it no salad not even a piece of tomato but that might have been our fault for not asking, and it was not until I was home that I did notice sides were extra.
Lovely setting service was a bit slow considering not that busy food was lovely but not much mint taste about cheesecake wouldn’t choose it again
We had booked in advance yet we were still left waiting, the service in between courses was not acceptable especially with an 8 and 5 year old, 2 of the orders were wrong, we had intended staying for dessert but opted to leave and go to local ice cream shop, overall very disappointing also had to keep asking for drinks
As always the food was very good with the exception that the vegetables were so hard we could hardly eat them. I don't like mushy vegetables but these were virtually raw. The dining experience was still very enjoyable.
Food was impeccable, our server was so lovely! Food was really quick but didn't lack on quality
An excellent meal. Cannot fault it. Looking for an excuse to go back in the very near future.
Fabulous food and lovely staff
Booked a table online two weeks before and had to wait 20 minutes when we arrived as it was not ready. Food lovely although took a while to come even though it wasn’t that busy
Lovely experience, great food, servers were efficient and friendly, a fab place for Sunday luncht
We eat in here about once a month. We walked in asked for a table, this would be around 5pm. Told point blank " NO "I asked when would one be free! " about 8pm, by a tall dark haired waitress! So said thank you and left. On the way to the car my husband went on to Open Table site and managed to book a table for 5.15pm. So we about turned and returned. This waitress seen us come back in, she could not look the road we were on! But the other members of staff were great, especially the waitress smaller with dark hair, she always comes over and talks to us. Food was good.
It's always a pleasure to dine at the Kylestrome - lovely staff, good food and very good value. What more can you ask.
Food fantastic as always. Staff really helpful and friendly.
As always excellent meal with great service
As visitors to Scotland, we were very impressed with our random choice of restaurants. The food was excellent, the ambience and the staff, all very good, and the price very surprising! If we are ever in Ayr again, would make a point of dining there again!
Staff very friendly and attentive. Food was brought out in good time and tasted great
Food was delicious as always and I asked for something from the old menu and the chef was happy to make it for me.
Excellent quality food and plenty of it, yummy.
Would reccomend and will be back
When we arrived we were shown straight to our table, servers were polite and efficient. Food arrived quickly and piping hot, drinks were served promptly. Overall a very good and enjoyable experience and I would warmly recommend the Hotel Kylestrome Bar and Grill .
Delicious food . Not the cheapest but you only get what you pay for. Service a little slow but wouldnt stop me returning
Food is very good served hot and the Early menu is good value. Maybe some extraordinary dishes would set it apart from the other Ayr restaurants
We use The Kylestrome for family and work nights and they have never disappointed yet. The food and staff are just great and is also very reasonable.
Great choice on both menus. Service was quick and friendly. Food was delicious.
Good as always excellent service as usual poor. I find it annoying to order drinks and sit ages then be asked for food order and have to remind them you are waiting for drinks. I also don’t like to ask for ice water and get a bottle and glasses and have to ask next person passing for a glass of ice to add to your glass. When asked if we wanted dessert menu I said no but would like my bill... waited them gave up and went to desk asked to pay and was asked did you bring your bill !!
I have not been at Kulestrome for ages because of the service but my love of your wonderful tempura got me !
I tipped A few pounds where I normally would have tipped at least ten but there you go
Guaranteed good food from a wide choice, staff friendly and very efficient.
Fantastic menu, staff amazing as always. Great place to meet up with friends for a good night.
The meal at the Kylestrome was outstanding, loads to eat and our waitress was lovely, you could recommend this restaurant to anyone and they wouldn't be disappointed I had the lemon sole, outstanding.