Hotel Kylestrome Bar and Grill
Sunday: 9am - 8pm
My husband and myself came for dinner for my birthday and we had a lovely meal. Starter and main couldnt fault it. And staff were very friendly and helpf. Would recommend and would defo go back.
We have eaten here many times but on Saturday (4/8/18) we were disappointed in the service . We were also seated in rather a dull corner. When we were given our menus we didn't get a wine list which we had to ask for. When the wine was brought to the table it was literally plonked on the table and the waitress walked away. Now we are both perfectly capable of unscrewing a bottle and pouring the wine but it would have been nice to have it offered as a service!
We were shown straight to our table but 35 minutes later we were still waiting on food. Food was fine but didn't feel the service was particularly acceptable. It was very slow and random!
Another excellent dining experience at Hotel Kylestrome, always a lovely meal. Enjoyed on this occassion by myself and my mother, will def be back for another visit soon.
Food is always piping hot & delicious. service is always first class
great food , quick efficient service , be back soon.
Great food great service as usual. Kylestrome never fails to deliver.
Food was amazing ! service was prompt polite and courteous.
Featherblade of beef was so good.
Cagun crepes were delish !
Can't fault anything.
Be back soon.
Have eaten at Kylestrome on many occasions and were certainly not disappointed by meal and wine we had this time
Service is excellent
Lovely lunch, the food was excellent and the service very friendly. One question, when you book online it asks if it is a special occasion and I advised that it was our anniversary, so I sort of assumed that someone would mention it either when we were seated or when our order was taken but no, so why is the question asked but not acted up?
Good food. Excellent value. Pleasant staff. Service was slow and our fish was half finished before the ketchup arrived. Three times we asked for it. Otherwise, a lovely meal.
Always good food and reliable service . Lunch menu is excellent value
We were party of 4 celebrate a birthday. The food was very good.
The food was great and service good. The thing tht really puts me off is when you book a table for 2 but you're practically sitting with the people round about you. The 2 couples next to us were loud and obnoxious and no respect for the folk trying to enjoy there meal in peace. It was very off putting and maybe a rethink of setting would be more beneficial.
Always eat here when in Ayr. The service and quality of food is outstanding.
Our meal at the Kylestrome was first class, we had a main meal and dessert plus coffee and 2 soft drinks and we felt the cost was very reasonable. I had the steak pie and its the best I have ever tasted my husband had the haddock which he said was tasty the only complaint was the fish could have been a bit bigger as it looked like a half fish.
Brought friends along this time. Meal excellent as usual and friends commented that both courses were outstanding.
Had a fantastic meal again with fantastic service. We will definitely be back again Hitel Kylesrtome never fails to deliver
4th time here and not disappointed. Food and service excellent.
Nice meal but I feel 9.50 for 3 small scallops was a tad expensive considering my main was only £2 dearer.Husbands starter was good but fish main course slightly overdone in the fryer.
Hotel Kylestrome continues to give great value for money, friendly,helpful staff & excellent food. Highly recommend!
Staff were so unfriendly it really spoiled our visit. The very young girl who served us looked like she’d rather be anywhere else than in at work. Not one smile, nothing. The guy making the cocktails behind the bar was rushed off his feet and although he was very pleasant and appoligised for the delay you could tell he was stressed. We never even got a goodbye even though there was anotger young man at the door. It really spoiled our night in afraid. The food was good but took too long to arrive and we were without drinks for ages. Sorry
Excellent 3 course lunch and coffee. Every course was beautifully cooked and there was a great choice. Service was good too.
A favourite haunt. The food is always superb quality and service is great. Well worth a visit.
This is / was our favoutite restaurant in Ayrshire. On this visit if disappointed. Food not quite up to the same standard. Soup especially. Lunch menu marginally changed too - usual choice not quite as wide or appealing. Costs also seem to be being cut. Pavlova size not as big for dessert and accompanying liquor coffe shortbread now is shop bought and not homemade.
Would still return but disappointed at these changes.
Thursday was disappointing. My fish mix dish with the vinegrette dressing was swimming in the vinegar from the dressing and my friend asked for a salad (which was not on the menu) you kindly did this but charge £12.95 for it!!!!!! One course on menu was only £9,95 which is still a lot for a salad. This has put us off.
Can't rate this restaurant highly enough - Never ever been disappointed after a visit to the Kylestrome.
Fabulous meal as always st The Kylestrome.
Fantastic food, really nice atmosphere and excellent service. Very reliable restaurant that is always good and excellent value
Food to a high standard. Steak a bit over medium rare but still moist and good flavour. Blue cheese sauce really good.
Scampi good with light batter. Asked for our drinks order before we were even seated but more relaxed from then on. Pushy but polite moving us on for the next diners, good job we didn't have a dessert!
Lovely food as always, great service and good value for money, would recommend
Really,really good food. Service a bit chaotic to start (think they forgot our drinks) but got so much better and every dish was excellent - the soup was fabulous, tempura and scallops cooked to perfection - we had lamb, duck, chicken pasta and seafood pancake and would recommend all 4! Great find and highly recommended.
Always made very welcome by the staff. Food always lovely.
We arrived for a Mother’s Day meal and, although the table was delayed by 10 mins, the staff took care to get us a table for a pre-meal drink.
Front of house staff was very attentive to my 89 year old mother who could only move slowly with the aid of two walking sticks and she showed great patience and understanding during a busy service.
Access wasn’t great for disabled movement but workable inside the building.
Food was excellent but I was puzzled when served a pate starter with garlic ciabatta bread - that was a first which I didn’t think worked.
All in, I would come back again and be happy to recommend it for a good meal out for couples.
We enjoyed our overall experience but my first choice starter was scallops and they had run out so a bit disappointed. Food was very good and was just as described on the menu.
Food was amazing, had the macaroni which was the best I've ever tasted. Highly recommend!
Great meal with my girlfriend . Very excited to go back
Lovely meal with my wife. One of the best places to eat in Ayr.
Very disappointing! We eat here regularly but we’re very disappointed with the quality of both our meals on this occasion.
If I could give more stars I would. Waitress Andrea was great all staff were very pleasant. Food excellent went back next day for breakfast. Great value. We will be back soon.
Had a lovely meal . Service was excellent with very attentive staff. I visit this restaurant regularly and it never disappoints.
Thank you for another pleasurable experience