Hotel Kylestrome Bar and Grill
Sunday: 9am - 8pm
Had a lovely meal here. Everything was perfect, service by very pleasant staff. Food is outstanding, love the Ayrshire baked ham. Can highly recommend.
Used to frequent this restaurant often in the past and as we had friends visiting we thought we would try.
The food was nice but had clearly been under the hot lights to keep it warm and looked bit congealed.
The service was very poor!
Apart from the lady who greeted us- slow and uninterested staff , not attentive whatsoever!
Won’t rush back!
Staff were friendly and very helpful
Young waiter was really friendly and efficient. Have been a few times now and never been disappointed.
Can get a bit noisy when there are large groups in.
We had lunch a few weeks ago which we thoroughly enjoyed, although we had to request that the volume of the music be turned down as we couldn't hear each other speak. However we returned on Sunday with some friends who had never been to the Kylestrome before, and the meal was a great success. Each member of our party chose something different from the menu and not one of us was disappointed. The food and the service was excellent and we were served very attentively by the staff . We will certainly be visiting this lovely hotel with some regularity in the future all being well and would strongly recommend it to anyone who has not done so.
Happy with service and quality of food at our table. Was a busy night and had a good atmosphere.
Friendly and helpful staff. First class menu for choice and excellent food. Restaurant full (always a good sign) so service gave time to chat between courses. Fortunate to have this hotel on our door step
Excellent as ever and very worthwhile.
Has the tendency to be the best meals in town, if not Ayrshire.
Have been before and food was good, but the other night the food wasn’t good we got chicken tempura and it just tasted like dough and grease, we had to grab a member of staff to take our food order we waited ages, then the food wasn’t good we did say and they took some money off the bill but I wasn’t impressed and it’s not cheap , don’t think we will be back
Food was delicious- best steak we have eaten in a long time locally, on a par with our favourite places in Glasgow. The restaurant is currently advertising for staff and it would appear that there may be some inexperienced waiting staff running the floor as we waited a while to be seated with nearby staff not acknowledging either us or the other people waiting, had to ask to have dirty plates removed after eventually stacking them
ourselves, and waited around 25 minutes from receiving the bill to being able to grab someone to take payment, but am sure they will resolve this if they can recruit some experienced supervisors, and the food was so good we wouldn’t be put off returning to try it again
First class dining as always. Great food at great prices.
excellent service and food was excellent - special occasion we were made feel so special
Very good overall. One of our party was vegetarian and there could have been more choice.
Would recommend eating here
Without any box ticking- this is simply my first choice eating place in Ayr.
Very enjoyable, food very good, service excellent and staff friendly, nice ambiance.
Service was appalling, no table checks. Glasses and plates left on table for a considerable time until we finally found someone to clear the table and pass on our complaint to. Sent back undercooked chips, steak was mediocre. Won’t be back.
Excellent meal once again. Staff friendly and good service.
All round everything was top drawer from start to finish all done in a very smooth manner .hope to see you son
Have eaten and stayed here many times. Food and service are both excellent.Good menu with great fish options.
Good food and service , lighting was very low in the corner
Was there for my husbands birthday dinner, really nice meal, excellent service and nice surroundings
Thoroughly enjoyed our meal , service was great , wouldn’t hesitate to return soon !
consistently good , quick polite service, we will be back
My husband and myself came for dinner for my birthday and we had a lovely meal. Starter and main couldnt fault it. And staff were very friendly and helpf. Would recommend and would defo go back.
We really don’t dine out on a regular basis but would always choose the Kylestrome as we are never disappointed .We even have friends who come from York and won’t eat anywhere else in AYR .
We have eaten here many times but on Saturday (4/8/18) we were disappointed in the service . We were also seated in rather a dull corner. When we were given our menus we didn't get a wine list which we had to ask for. When the wine was brought to the table it was literally plonked on the table and the waitress walked away. Now we are both perfectly capable of unscrewing a bottle and pouring the wine but it would have been nice to have it offered as a service!
We were shown straight to our table but 35 minutes later we were still waiting on food. Food was fine but didn't feel the service was particularly acceptable. It was very slow and random!
Another excellent dining experience at Hotel Kylestrome, always a lovely meal. Enjoyed on this occassion by myself and my mother, will def be back for another visit soon.
Food is always piping hot & delicious. service is always first class
great food , quick efficient service , be back soon.
Great food great service as usual. Kylestrome never fails to deliver.
Food was amazing ! service was prompt polite and courteous.
Featherblade of beef was so good.
Cagun crepes were delish !
Can't fault anything.
Be back soon.
Have eaten at Kylestrome on many occasions and were certainly not disappointed by meal and wine we had this time
Service is excellent
Lovely lunch, the food was excellent and the service very friendly. One question, when you book online it asks if it is a special occasion and I advised that it was our anniversary, so I sort of assumed that someone would mention it either when we were seated or when our order was taken but no, so why is the question asked but not acted up?
Good food. Excellent value. Pleasant staff. Service was slow and our fish was half finished before the ketchup arrived. Three times we asked for it. Otherwise, a lovely meal.
Always good food and reliable service . Lunch menu is excellent value
We were party of 4 celebrate a birthday. The food was very good.
The food was great and service good. The thing tht really puts me off is when you book a table for 2 but you're practically sitting with the people round about you. The 2 couples next to us were loud and obnoxious and no respect for the folk trying to enjoy there meal in peace. It was very off putting and maybe a rethink of setting would be more beneficial.
Always eat here when in Ayr. The service and quality of food is outstanding.
Our meal at the Kylestrome was first class, we had a main meal and dessert plus coffee and 2 soft drinks and we felt the cost was very reasonable. I had the steak pie and its the best I have ever tasted my husband had the haddock which he said was tasty the only complaint was the fish could have been a bit bigger as it looked like a half fish.
Brought friends along this time. Meal excellent as usual and friends commented that both courses were outstanding.