Spent New Years Eve 2018 here and the punjabi food was of excellent taste and fine dining.
Great food as always, never been disappointed . Tried the veg starter combo for two this time and wasn’t disappointed.
Went as a group of 3 due to a recommendation. We were not disappointed - staff were friendly/attentive, service was fast, food was delicious. Highly recommend
6 male diners business meal treated like they couldn’t wait to get us out food was just ok as been before and had same dish so no it wasn’t the same, the mixed platter £28 x 2 to start was disgusting meat was hard and prawns were not good or tasted fresh, complained and got the padantic waiter being very awkward and unhelpful, meal came to £230 for 6 of us with drinks, think if your face doesn’t fit service and food wil not be up to standard this as other guests, wouldn’t recommend this restaurant as ashas Indian restaurant up the rd is far superior in service food and attention to detail,
I’d heard great things about Itihaas, however was left very disappointed by the service and ambiance created by the staff.
Our waiter was clearly exceptionally inexperienced, and left to his own devices throughout the evening.
He didn’t understand the menu, and when a member of my party requested a salad from the menu he simply replied “no” quite abruptly. He wasn’t clear when announcing meals and us such this made for a number of difficult conversation such as wrong dishes being delivered to the party. He made three attempts to ‘sell’ one party member breads, rices or nans despite her specifically rejecting the offer on the first occasion, which made for a series of embarrassing and pushy follow ups from the waiter. The waiter also dropped a vast amount of glassware in the restaurant which resulted in a great deal of noise and commotion; disputing the meal.
We weren’t asked at any point if we were happy with our meal and at the end of the evening a new waitress arrived to take payment despite the bill not being presented to us yet. I’m afraid regardless of great food, I couldn’t recommend and wouldn’t return.
We had a fantastic business meal here for a team Christmas celebration. The staff were great and the food was absolutely fantastic. All 10 of us walked away really impressed with the food.
Very tasty vegetarian starters and excellent service will be looking forward to go again.
Fourth visit, unfortunately not upto previous exacting standards. From the first point of contact it was delay after delay, drinks were slow, waiting staff were slow and visibly inexperienced. The food is excellent. This experience won’t put me off visiting again, hopefully a one off.
Fantastic food, manager very welcoming, just wonderful experience from start to finish thank you itihass
Loved it so much, came back with family. The lamb starters are amazing!
Loved the ambience of the place. The food was just amazing. Wi definitely cone again with friends and family
Brilliant restaurant, food was lovely, service was exceptional, would definitely recommend.
Excellent again, polite, friendly service, excellent food, menu is perhaps a little limited (we have exhausted the choices now), but no worse for that.
Only minor let down was that the wine was poured with no offer to taste prior. I know that’s only a very minor fault, and it’s somewhat irrelevant, but the offer to taste the wine is - nice touch to the service.
Have been here many times over last few years. The food is still good but feel that the entire experience has gone down a little., this used to be my favourite Indian because of the authentic cuisine.. the portions have shrunk, prices have gone up and the food is not as good. The service too has suffered and one feels less welcome..
Amazing as per usual - never fails to impress.
The menu is always full of variety for meat and non meat eaters and the deserts are amazing !
Not my first time there and definitely not my last
Disgusted that waiter brought the bill to us while we were still drinking. This i found very rude. When we politely informed him we hadnt finished he stated the restaurant was busy!!!! Would not apologise at all!!!!
Would never go again
Absolutely fantastic from the minute we walked in to the minute we left. Given the “same”Asian dishes can vary greatly, I would think because the Indian sub continent is so vast, this restaurant is definitely amongst the best we have eaten at
30 mins waiting for our reserved table which was annoying but ok because we weren't starving. The food was just ok and not much better than you would get at much more casual Indian restaurants around town. The tandoori mix plate starter which we ordered as a main course was tasty but obviously not cooked fresh as it was all rather dry. At £28 I'd expect a lot more. The chicken curry was good but again nothing special. Service was attentive and friendly
Authentic flavours, gorgeous ingredients, superb environment.
Great food and good customer service. The drinks menu has changed. Much better selection.
Fabulous food and outstanding service. The cocktails are some of the best I have ever tasted!
Had a very nice meal at Itihaas. Indian food with a modern take. Not cheap but worth it.
Unfortunately my review is poor for all areas due to the fact that I had a booking for 8pm which I amended to 8:30pm to which I was told would be fine. Upon arrival we were told to sit down and wait in reception. 4 large groups of people were seated before us and we were the last ones waiting. At 8:55pm we were still waiting and at this point decided to walk out. Instead we went to Asha’s who sat us down within 15 mins even though they were extremely busy and we did not have a booking. It’s a real shame and a really bad impression for a first visit to this restaurant. It was our anniversary and it was almost ruined. Don’t think I’ll be trying to eat here again!
We were sat downstairs where there were no people directly under the air con, food good service poor
Absolutely exceptional in every way. Just happened to be up in Birmingham to go to a gig and just happened to chat to a friend who was at a restaurant in Winchester at the time who told me that if I was in Birmingham I couldn't leave without eating there, how right he was.
The food was amazing, everything was exceptional but if I was allowed only 1 thing again off the menu it had to be the soft shelled crab, never had it so well done, I have eaten it in many places including Benares and Tamarind where it is so close to perfection it is incredible, but I think even they just met their match with this item!
The staff were lovely and attentive without being in your face, just loved every minute of it, rushed as we were because of getting away for the gig, wish we could of stayed longer, but we will definitely be going back.
This is the second time we visited Itihaas and the food great. We would be definitely visiting again.
Quality of food was second to none as usual. I had the lamb for starter and main and found it very tender
One of the best Indian restaurants around. Excellent food and service, can’t fault it
Lovely food and great service. Very enjoyable experience and would definitively recommend to all my friends .
We were never given the chance to eat! We left after 20 minutes before being seated. We were asked if we would like a drink when we first arrived and were given a drinks menu but nobody came back to ask what we would like. We then observed chaos ensuing as people who had been waiting were shown to tables and then returned to the bar area as their tables were not ready. I cannot comment on the food but would hope it is better than the service. Will not be returning here and fortunately as it was our wedding anniversary we managed to get a table at another Indian restaurant. May Be we just encountered a bad Saturday night with too many people to look after.
Starters different but not our cup of tea. Main meal ok.
2nd visit to Itihaas, arrived during a snowstorm. Warm welcome. Good friendly service. Food really good, tasty but not too spicey. Not the cheapest place in Birmingham, but location convenient and reliably good value for money
The service and ambience were fine. However the food was disappointing and did not live up to expectations. It was very ordinary.
The food was delicious and most of the staff were wonderful. Our experience was a little ruined by the fact that one of the managers (I assume as he was dressed in a suit) came to our table four times to ask my (male) partner if everything was OK with the meal (sir). He didn't once look at me or ask me if my meal was OK. The only time he spoke to me was when he told me I would have to vacate the table as they needed it for someone else.
Fantastic food quality with some great and varying dishes, the starters including a tasty salmon dish were mouth watering. Excellent service and good atmosphere, would recommend to others for night out, group of friends or business events
We booked this restaurant for my parents anniversary. The service was excellent and the waiters were very attentive.
The food could have been more flavoursome, that is the only negative but overall an enjoyable evening.
The restaurant is beautiful and service is first class, only downfall it is a bit pricy with limited variety. I as a vegetarian had the best meal ever, whereas my husband didn’t enjoy his quite as much.
Our visit to Itihaas was amazing. We originally booked for 9 people but were 8 on the day. The reservations team followed up the booking and ensured we sent out our pre order for lunch.
The food was served as ordered and everyone in my team was happy with the taste. Drinks were served on time and accurately. The staff are very friendly and accommodating.
Quality food in a great setting. Service was top drawer. Definitely be visiting again.
The food was the only good thing about this restaurant, the service was shocking. Made to wait for 20 min even though we had reservation, after waiting got seated downstairs where it was empty and very cold.