J Sheekey - The Restaurant
All a bit of a disaster last night (4/11/2020) At no fault of the front of house team at J Sheekey but I suspect Caprice Holdings the restaurant was hugely overbooked given the mad dash for a final pre lock down supper and just couldn’t cope.
Large queues to enter the restaurant even with a reservation. We had to wait 45 minutes for our table and despite ordering straight away there was a long wait on our food.
Our starters were cancelled without telling us given the fast approaching 10pm curfew. Constant chasing / asking for bread, water. Call me fussy but I don’t expect to pour my own wine when. I’ve paid £180 for a bottle of burgundy (my 4th choice as so many had sold out resulting in being considerably up sold).
The staff were clearly stressed out knowing that they were delivering a much below par service.
Our fellow diners appeared to be experiencing the same thing with food being served cold, not at all, no drinks. It felt a bit like a Fawlty Towers sketch.
I’ve been coming to JS for almost 20 years so I do know this is a one off and it won’t put us off coming again but it really was a bit of a disappointment on this occasion.
The food we did get served, as usual was excellent and as a gesture of goodwill the GM did comp a number of drinks and service charge (which was appreciated) but I’d rather have paid in the full and had the usual JS experience.
The food was great but the service was really poor, had to try and track down a waiter anytime we wanted anything, and were left waiting for ages at almost every stage of the meal.
A standard in London but feels like it is trading on its reputation and really needs an upgrade - food quality is good but not exceptional and they could definitely present it in a more professional way eg. net on the lemons, posher plates, more luxurious decor (the oak panels are nice). Seems expensive for what it is.
Poor service from such an established institution.
Understand it was the night before lockdown #2, but I don't expect to spend £500 and experience this cold, amateur service.
From an unfriendly greeting to missing eating utensils, incorrect food and drinks orders to food continually being served to the wrong diners, this was a comedy of errors, without the humour.
To top it off this was a special occasion (which wasn't acknowledged despite being clear on the booking) and the maitre d' seemed disinterested when raised during the meal and afterwards - he did say he'd be in contact so this is his aide-memoire.
Such as shame as the food was top notch as always.
Nice food but not worth the money. Very poor service at bar. Not even asked if we wanted a drink. Saw waiter twice. Won't go back
Lovely food and immaculate service in a classic fish restaurant. Eye wateringly expensive but there is no doubt you can see what you are paying for. All in all a lovely evening.
Great food and service - just could use a little less salt in the dishes!
Always amazing, lovely welcoming staff and the food is incredible, two of us had the skate special which was brilliant
We had a lovely lunch sitting at the counter. Definitely a little quiet due to COVID etc., but the staff did their most to still make it a lovely experience. Amazing seafood - it’s not cheap but hopefully you know that before you reserve ;)
Daisy was excellent and exceptional ,food was amazing ,wine 🥰
I can safely say after my dressed crab as a starter, lobster Thermidor for main and honeycomb ice cream for dessert; it was the best meal I’ve ever had.
And even though I wouldn’t say the meal is cheap, I can say I’ve payed over £100 more and not been full, and I am very full from that lovely meal
J Sheekey is a slick COVID safe operation. Seamless temperature checks (no gun to the head here!) on entry and staff masked and well versed in distancing meant the pandemic didn’t get in the way of dining and socialising. (Boring but necessary part of review done)
J Sheekey remains one of the best restaurants in the world. Everything was perfect; my Amex bill testament to the fact we had a lot of great food and wine! Plaice schnitzel, lemon sole, squid, crab, oysters were all amazing. Service exceptional .
Timeless classic! Great food and service as always. Highly recommended.
We had a great night at J Sheekeys with friends for dinner, great location and excellent food.
Wednesday evening dinner. Lovely food and good service but a little on the £££ side for what it was
One of my favourite restaurants in London, the food is always spot on. Attentive service, as one would expect, a thoroughly pleasant way to spend a lunchtime.
Covid safety measures and clarity was very good.
Our table was poor - 2 feet from the buckets/trays where uneaten food was cleared into (left until filled before being moved).
Service staff were pleasant however our bread came after our starters and our drinks as we were finishing our starters.
Starters (squid dish and mozzarella dish) were OK.
My wife’s steak was unevenly cooked - veering from med/rare to barely blue.
My lemon sole was decent but again, the final quarter of one half was very mushy/poorly cooked.
Average enough stuff for the price
Intimate dinner for two in one of the West End's most iconic restaurants. The fish pie was as good as previous reviews suggest and the oysters and plaice were delicious. Nice to have properly prepared oysters for once ! As for ambience, sitting in a corner table were famous names have dined just added to the experience. J Sheekey is simply one of those timeless and faultless jewels on London's culinary scene.
We left the restaurant very full with the finest seafood plater really went well with the Nytimber English sparkling wine
Definitely back in December
Great staff, great food - a great experience.
Just never disappoints. Love this old school but fab London restaurant.
Absolutely wonderful dining experience. The staff are incredibly respectful and attentive. The food arrived quickly and was delicious. My only regret was that I could only choose one main course. My eyes are far bigger than my stomach!! As for the wine delicious!! And the dessert - Creme brûlée was like food of the gods. Thank you very much fir a wonderful dinner.
Knowledgeable staff, good food well prepared. I had oysters from Ireland (delicious) and the ‘must have’ fish pie (yum!). As most timeless restaurants it’s perfect for any occasion.
Excellent food, ambience and service, as usual. Highly recommended for a special meal.
Perfect as always - the wine is but more expensive than it should be perhaps but you get what you pay for here. Everything is cooked to perfection and there is something for everyone.
Food was disappointing
If I was a millionaire I’d be there everyday :)
I'd been waiting to come here for years but never got round to it until last week. What a mistake! My partner and I loved the atmosphere, the service, the food. I haven't stopped recommending it to friends since our meal. I will definitely return to sample different dishes.
It was a disappointment. It was not the intimate descreet ambience that we had loved on our previous visit. Our waitress was rude and surly and not the usual Sheekey type of staff. We were sat adjacent to the servery despite booking well in advance which ruined the atmosphere as it felt manic. Food was AMAZING as always and we were completely unbothered by the delays in courses as we were not in a rush as it was a special occasion.
An amazing meal in a delightful setting with great service. J.Sheekey strikes the perfect balance of laid back refinement in a very traditional restaurant setting with thoughtful tweaks for social distancing.
The Parmesan truffle soufflé was genuinely one of the most delicious starters I’ve had in some time and the seafood is some of the best in London.
The prices are expensive but you are paying for the amazing quality of food and great experience.
I wish they would bring back the amazing chocolate sphere dessert that they used to do, but the creme brûlée almost makes up for that departing the menu.
Amazing food amazing service would recommend to everyone
I can't fault it. The food was delicious and the service was great! Can't wait to go back again.
Just love everything about Sheekey’s.
The food was good. With that lead, let me say it did not live up to the reputation or the price. We have had better fish several times in the last month around England at half or a third the price and without the pretension. I grant the London price premium in my calculation. We expected something memorable, and there was not a dish we will think about next year or next week. Maybe I set the bar too high. At any rate, the oysters were fresh and the fish was well-cooked. The ceviche was a letdown - it needed acid and seasoning. The service was a highlight. The ambiance was strange. The place was nearly empty, yet they sat us at what seemed to be the worst table available. Outside on a very windy day, right next to the servers' station. I cannot say I would go back.
First time out to dinner since lockdown: a lovely evening! We felt pampered and safe!
Where to start. May as well have been at five guys or Mac Donald’s. I booked this to celebrate our engagement and it had come highly recommended by a friend. As someone who frequents many of Richard Carings establishments I thought it would be amazing. SO DISAPPOINTING, our starters arrived before the drinks we ordered and within 3 minutes of ordering (very odd). They then brought us the bread which was supposed to come before the starters. Within 5 minutes of clearing the starters, the main courses arrived before they’d even had a chance to open the bottle of wine we had ordered. Safe to say we sent it back and said there’s no point now. The whole thing seemed like they were trying to get us in and out as fast as possible. Not the sort of experience one would expect from an establishment such as J Sheeky. I’ve genuinely waited longer for my food in five guys. We mentioned to the server that it seemed like they wanted us gone and the whole thing was ridiculously quick, he didn’t seem to care whatsoever. We were in and out in 45 minutes. So disappointing as the food is delicious but the experience does not match the food and the prices. Would not go back. If you want a nice dinner with great seafood where they actually care about your experience rather go to Scott’s - same company - totally different experience.
It was delicious food! Very good quality!!
Delicious food, perfect service, will definitely be back!
Wonderful evening- fantastic food and service!
J Sheekey - The Restaurant is rated 4.6 stars by 834 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.