Jack Astor's - Buffalo (Walden Galleria)
In all seriousness, we take real pride in our food. Try our Cluckin’ Fresh Chicken Fingers, made and seasoned with fresh, never frozen chicken tenders. This isn’t run-of-the-mill pub grub. Our Band of Chefs are influenced by a wide variety of tastes and have travelled across the globe to gain inspiration.
But outside of the kitchen, we find it hard to take ourselves seriously. We have an Elvis booth. For no particular reason. Folks, that really does say it all. We’re sports fanatics, music nuts and love a good joke. If you’re into at least one of those things, we should hang out.
Sat us immediately. Food was good. Waiter was friendly.
Our Waiter was pleasant and knowledgeable but Food was quite slow out of the kitchen. In addition, a key ingredient was missing in the recipe ordered. Would try it again - but this wasn’t their best night.
The service was great. The food was good had a great time with family good place to eat would recommend it to anyone
Beer & a nacho platter on a Wednesday afternoon. It was a very positive experience!
We took a lacrosse team of 40 players and parents to Jack Astors and they were great! Service was friendly, fast, and organized, and the food was delicious. It was a fun night and the staff was terrific!
The service was so slow..... But the food was delicious
Was a good, quick, casual meal.
I would highly recommend the Garlic Pan Bread. It is to die for!
The service was great. Our orders were timely and without errors. The staff answered all our questions honestly. Our food for the most part was good except for a couple of persons in our party whose fries had a bit of after taste.
Our server Jake was more than accommodating. He was able to get the kitchen to make changes to some of the dishes that were more to our liking. And the garlic pan bread is always tasty!
Great food friendly service very excited to go again.
We loved our meals. We travel to Buffalo frequently and will consider dining here again.
Pretty good but there are other food establishments we would visit before this one next time.
Yummy as always!! Food was awesome and customer service was great. We will definitely be going back...
we went there for the 25th anniversary party and terry Buchwald was there it was such a great time and the food was really good , we are going to come back for lunch or dinner sometime. It was really great I would recommend it to any one.
The food was good and the service was decent. My only issue was with our reservation. The host didn’t seem to know how to pull it up and they didn’t have our table ready ahead of time. They had plenty of open tables, so she went to just sit us at one: a table for two, when I reserved a table for five with a high chair. She quickly fixed the situation when I pointed out that we wouldn’t all fit at a table for two. I’m just not sure what the point is of them taking reservations if they’re not actually preparing the table ahead of time or even referring to the reservation when we arrive.
Was decent food prices are a tad high but still within reason only dissatisfaction was that the card was billed twice because of computer malfunctions and were not notified prior to sitting down if notified could have paid in cash
With three kids, 3 and under, we need a place that’s rather loud and takes reservations. Jack Astor met the criteria on a Saturday night. The server was nice, the kids ate the pizza without complaining, my husband’s and my entrees were fair, but the hostess wasn’t very nice. Upon arriving at her podium, I told her there were five of us, and we had reservations under (our last name). She quickly glanced at her computer screen, and said in a demeaning tone, “Umm, we don’t have that reservation.” Of course, since I made the reservation on OT and received a confirming email, I knew it was there. I asked her to look again, to which she said, “Oh, there it is, it’s under (my first name and last name). Next time maybe give both!” Wow! Really?!?! Other than her, we had a fine dining experience even with three kids 3 and under!
The menu had a nice variety of food options and a great kid's menu for picky eaters. The kids especially loved the dessert that came with their meals. Our waiter, Justin, was very friendly and attentive.
Service was good everyone was friendly food was good. I usually get the bbq bacon burger or buffalo chicken fingers. Either one is excellent choice.
We normally eat at the bar and everything is great. Didn't work out for date night. Server was visibly on her phone and food came out 25 minutes after pan bread we ordered. I love it here but will never eat away from the bar again.
Food is decent - service slow - music a bit too loud. My granddaughter’s choice for her birthday lunch.
Everything was great. Our waiter was very nice. We were Christmas shopping and just wanted a break
Lively atmosphere, using opentable was great, and the food was good!
Food was a bit overrated. Garlic bread is actually garlic rolls. Food seasoning was a bit off. It appears to be more of a sports bar than a restaurant. Not really worth the price of the meal.
Everything was perfect, the table for seven persons was ready at our arrival.
We have appreciated to start with a beer and after that we got time to review the menu.
The food was very good with an excellent service.
There was an issue with our order not being handled properly by the kitchen. The waitress was very apologetic and concerned with our satisfaction. The manager came over on her own, offered complimentary cookies and drinks. Food was great and everything was handled very well. No complaints.
Was OK for a chain type food place but not for a nice dinner, this is just a mall eatery.
Seated right at the door, when many tables were open which was really poor. The Pad Thai I ordered wasn't real Pad Thai and was terrible. A fire alarm was triggered while we were there and they couldn't figure out how to shut it off...went off at least 4 times and gave both my husband and myself a headache. Our new server forgot to bring my appetizer!!! Overall a very poor experience.
The first thing I noticed was food all over the floor, under the table that we were brought to. Keep in mind I made a reservation! For the price of the food and quality I could have had a lot more success at a Denny's. For example I paid $15.98 for my sesame chicken bowl. Was it horrible no but I thought the chicken would be hearty, and instead it was comparable to canned chicken. My overall rating is it's just meh..... My girlfriend also sent Jack's a message about our experience and they never responded.
Seating staff-awful. Get off of your damn phone.
MAnager Hope did go above and beyond trying to make it right. Kudos to hope - you def need new seating, serving and cook staff if you expect to stay open.
We had a get together with friends. I placed an online reservation which worked out well. It was confirmed and then a reminder was sent. The food was good- small portion of french fries (really). The service was timely and friendly.
Great place to go when you need a break from shopping. Consistently good food.
Nice, clean, friendly place to go for a light meal with family or friends! We enjoy ourselves with every visit and our waiter was very attentive!
We love coming here after the Sabres games, or before games. They have fast and friendly service. Good burgers and chicken fingers reasonably priced.
We were seated right away but then it took awhile for our waiter to come over. Then we waited fifteen minutes for our drinks and some other waiter brought those over. Then we finally have our food over. Thankfully the food came out pretty quick. We ended up leaving our bill on the table with our money because the waiter didn't come back for it.
My service and my food was so crappy I hate to complain because I'm a manager at two but she took my food back because I got a cheeseburger I asked for well done and it came out pink so she apologize she took it back I couldn't even eat my food with my husband because it took so long for my food to come back so I had to get it to go and I got home because I was hungry and I ate it and it was the same burger so upset I would never return back to your restaurant ever again
Unfortunatly, even if I had a confirmed reservation on paper, your staff were unable to find it on the reservation's system.
But, we finally got a table for 8 persons a few minutes after our arrival on time to your place.
After that every thing was fine.
The beer was cold and the hair was warm. I was there with 3 friends to celebrate an engagement. One person had 2 long hairs in their food and another had 1. We told the waitress and watched her walk over and tell the manager, who couldn't even find the time to come over and apologize or put a discount on the check.
Chicken fingers and salad were excellent. We had a comfortable booth and an attentive, courteous server. We will return.
Jack Astor's - Buffalo (Walden Galleria) is rated 4.2 stars by 41 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.