Jack Astor's - Kingston

4.1
141 reviews
CAN$30 and under
Canadian
Welcome to Jack’s Kingston – where even the Chamber of Commerce thinks we’re awesome! Winner of the 2017 Greater Kingston Chamber of Commerce: Tourism and Hospitality award.

Our mission? Great people helping other great people totally have a blast while enjoying amazing food. Wow, that was a mouthful. But can you blame us? We’re a restaurant. One that specializes in delicious food and great times. Our goal is to make you laugh. And depending on your hot sauce tolerance, cry.

In all seriousness, we take real pride in our food. Try our Cluckin’ Fresh Chicken Fingers, made and seasoned with fresh, never frozen chicken tenders. This isn’t run-of-the-mill pub grub.

But outside of the kitchen, we find it hard to take ourselves seriously. We have an Elvis booth. For no particular reason. Folks, that really does say it all. We’re sports fanatics, music nuts and love a good joke. If you’re into at least one of those things, we should hang out.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Contactless payment available
Physical distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective equipment
  • Waiting staff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 141 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on all time ratings
3.9
food
4.1
service
4.0
ambience
3.8
value
Noise · Moderate
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JP
JudyP
Toronto
1 review
Dined on 29 September 2021
Overall5food5service5ambience5

I took a friend here to celebrate her birthday. We dined on the rooftop patio. What a lovely view! The food and service were great!

PB
PatriciaB
Las Vegas
5 reviews
Dined on 1 April 2021
Overall5food5service5ambience4

Had the Chicken Pad Thai without the heat added....it was delicious. My hubby had it hot and he said it was great. Also had bruschetta as an appetizer it was wonderful. Really enjoyed our dinner.

OT
OpenTable Diner
Montreal
1 review
Dined on 27 March 2021
Overall4food4service1ambience3

Waiters didn’t understand any of my orders and got most of it wrong

JA
JABO
Toronto
1 review
Dined on 12 March 2021
Overall5food5service5ambience5

Our entire lunch experience was exceptional. Our waiter was outstanding. Very accommodating, kind, and efficient.
Will definitely be back
Loved the salads and the nachos.

SB
SamB
Toronto
7 reviews
Dined on 6 March 2021
Overall4food2service5ambience5

Cool place
Food is ok

JF
JohnF
Toronto
1 review
Dined on 6 March 2021
Overall5food5service5ambience5

Great food, margaritas mixed well, our server Madeline was amazing.

JC
JudyC
Toronto
7 reviews
Dined on 20 February 2021
Overall5food5service5ambience4

Fabulous waitress very friendly & attentive. The food was delicious and very hot! Bruschetta and Jacks homemade chicken fingers - how could you go wrong!

WE
WilliamE
1 review
Dined on 22 November 2020
Overall5food5service5ambience5

Very prompt service. Very helpful. Would recommend it.

JL
JanL
1 review
Dined on 3 March 2020
Overall5food5service5ambience5

The staff are all very friendly and organized. We were served in a timely manner and on our way to our event in perfect time. We love the atmosphere there and would highly recommend.

D
Dolly327
1 review
Dined on 20 February 2020
Overall1food1service2ambience2

We had to order twice because, anything with chicken breasts were not available. We had to wait 50 min for our food to arrive after ordering the second time. It was ok if your ordered chicken fingers but the burgers were very over done. Our table of six did receive 50% off our entire bill

m
vipmarliz
Atlanta
31 reviews
Dined on 22 January 2020
Overall4food4service4ambience3

Last minute decision and craving for the bread and wings. Not the best lemon pepper wings but enjoyed it none the less

JM
JillM
Toronto
1 review
Dined on 14 December 2019
Overall5food5service5ambience5

The waiter was fantastic . The hamburgers were the best.

MM
MarkM
Toronto
1 review
Dined on 24 November 2019
Overall5food5service5ambience5

Got to see the grey cup, staff were very accommodating.

KM
KellyM
Toronto
1 review
Dined on 30 August 2019
Overall5food4service5ambience5

Also have a great time at Jack Astor's Kingston. The staff are amazing and the food consistently good. The rooftop patio is a must in the summer - great views and wonderful atmosphere. I always recommend Jack Astor's to friends and family.

D
Dubaivisitor
Vancouver
3 reviews
Dined on 20 August 2019
Overall5food5service5ambience5

Lovely evening celebrating my daughters birthday. Our server was amazing, just the right mix of attentive but aware that we didn’t want to rush our meal. Lovely table overlooking the square on the patio.

OT
OpenTable Diner
Toronto
1 review
Dined on 19 August 2019
Overall1food1service1ambience1

Went in at 7:30pm on Monday’s august 19th, and had a very quick wait for the patio. While waiting we ordered a bottle on wine at the bar. We paid right away and took our wine to the patio in just minutes.

We then waited 15 minutes to be greeted.

A few tables by the sides with a view had opened so we asked our server if we could move. She said she’d have to ask the server then went over and waited at a table for another server for a few seconds. Then came back and said she was checking with the host.

I didn’t want to make a big deal so told her not to worry.

Then ordered two medium rare steaks with mashed potatoes and a Cesar instead of side veg. Something we do all the time at other Jack Astor’s. Also, mind you I used to manage at Jack Astors. This was all so shocking and sad to see.

She said the kitchen would not allow her to sub a Cesar salad in for a side veg on our classic steak and mash. So I tested her and said okay .

Then said she’d check and came back in less than 30 seconds to say it was okay. Clearly pretending to go to the kitchen in an attempt to persuade us to change our order

Waited 40 minutes after ordering a medium rare steak, to be told they were out of 7oz and we’d be getting a New York. Also it’s the kitchens fault as the just told the server. Not buying it

5 minutes later manager comes by and says no steaks in house. Apologizes says they’ll pay for the meal and we order a burger and butter chicken to replace.

Then he be brings two salmons over 15 minutes later. We say we didn’t order salmon and he just says “oh okay” and walks away.

At 9pm another couple came by who had been watching us and told us we should just leave.

We did

Worst service. So upset that Jacks Astor’s Kingston ruined our night

DM
DarrenM
Toronto
3 reviews
Dined on 15 August 2019
Overall4food5service5ambience4

Amazing experience on the rooftop patio, but music was so loud it was hard to talk, servers did accommodate and let us move tables, overall a great night

JD
vipJeffD
New York Area
27 reviews
Dined on 5 August 2019
Overall5food4service5ambience5

Great rooftop patio. Prompt service. Good selection of food.

NJ
vipgleeNJ
New York Area
65 reviews
Dined on 14 July 2019
Overall4food4service4ambience4

First time at this location. Hostess are very friendly and accommodating. We sat at the rooftop. Great weather and nice view too.

CB
CarolynB
1 review
Dined on 13 July 2019
Overall5food4service5ambience5

We always enjoy our time on the roof top patio. Great drink selection. Decent food.

LL
LoriL
1 review
Dined on 1 July 2019
Overall5food5service5ambience5

Your restaurant is the best!!! We come to eat whenever we are in Kingston

OT
OpenTable Diner
Toronto
1 review
Dined on 30 June 2019
Overall4food4service5ambience4

Visited Kingston for Canada Day weekend from Toronto. We heard that the rooftop patio was awesome so decided to book a table for four. Reviews read from previous customers experiences were considered when booking. I don’t put a lot of faith in others reviews and am a gambler at heart...not!!

Table was ready when we arrived and we were immediately seated on rooftop patio at 7 pm. Our server was by far the most awesome server ON THE PLANET!! Sabrina was fun, efficient and attentive, not to mention absolutely drop-dead stunning!!!

Meals were timely served and all was excellent despite the fact the entire restaurant was packed!!

I have zero negative feedback!! We’ll be back!!

LD
LynnD
Toronto
2 reviews
Dined on 22 June 2019
Overall3food4service4ambience3

The lack of sunshade / umbrella was unbearable like you would see in a very cheap terrace. For this reason we didn't take an aperitif / appetizer and have taken the dessert and coffee somewhere else. We were 6 adults and a teenager so make the math...

NH
NancyH
Toronto
1 review
Dined on 22 June 2019
Overall3food3service4ambience3

We have eaten there a few times and generally were happy with our meals. We wanted a rooftop patio seat and while we did get one, there was very little shade, so we had to move downstairs to the indoor part of the restaurant. More shade would greatly add to the experience. One of the meals was not satisfactory, as it was “soggy” and was supposed to be crispy. They did take it off the bill without any prompting, which was great. The service was good. The rest of the food was good as well. I would recommend Jack Astor’s Kingston as it is usually a pretty good place to eat and has a great view of downtown Kingston from the rooftop patio.

BO
vipBathOntario
Toronto
24 reviews
Dined on 21 June 2019
Overall4food4service5ambience5

Are lunch with Co-worker on the rooftop , nice day and the table had shade. There were an abundance of workers and our server was great.

JO
JacquieO
1 review
Dined on 20 June 2019
Overall2food4service1ambience3

The service for the 10 of us was terrible. The waiter was frazzled forgetful and totally stressed out. First drink orders took 25 minutes and second round was 30 minutes. The food was great...well presented. The waiter continued to blame the influx of customers. But Thursdsy night ...what do you expect.

OT
OpenTable Diner
1 review
Dined on 14 June 2019
Overall5food5service5ambience5

It was our daughter’s university graduation and there was a problem with the tablet when our was placed and our order wasn’t received by the kitchen, then general manager made a point of coming to our table to advise us of this and apologize repeatedly. At the end of it she came back and apologized again and took care of our daughter’s meal as well as the 2 apps we had! The crab and lobster dip AMAZING!!!
This was no fault of the server or the staff but technology!
The only thing missed was being asked if I collected Scene Points....so I missed out on those:(. Overall great food, great service! We will return for date night.
Thank you for being a part of making our daughter’s graduation day very special!!

DD
DanielleD
1 review
Dined on 2 June 2019
Overall3food3service5ambience4

Sad that we were at second floor because I didn’t mention I want first one. I want to watch basketball game...

T
Tina
Toronto
1 review
Dined on 22 May 2019
Overall5food5service5ambience5

We went there for my daughter’s birthday (6 of us). Tristan our server was amazing, very friendly.
The food was excellent and not over pricy. If you want a place for a family diner I highly recommend Jack Astor’s.

OT
OpenTable Diner
Toronto
1 review
Dined on 19 May 2019
Overall2food3service3ambience2

Didn’t acknowledge birthday at all. Didn’t honour reservation for patio. Had to sit in the noisy inside. Drinks were made totally wrong.

OT
OpenTable Diner
Toronto
5 reviews
Dined on 19 May 2019
Overall4food4service4ambience5

On the roof top which is fantastic. Waiter that very good and would check in frequently. Food order was slow and took around forty minutes from the time we ordered.

TM
TaraM
1 review
Dined on 15 May 2019
Overall5food5service5ambience5

Our waitress Emily made our birthday celebration for my daughter extra special. She made our experience 5 star

KP
KatieP
Toronto
1 review
Dined on 9 May 2019
Overall1food1service1ambience2

I visited the restaurant for dinner and drinks for my 40th birthday and the service was atrocious. My party had 8 people, there was almost no one else in the restaurant and we had to seek out our server several times to get more drinks, order our food, etc. She took my order and no one else’s so my food came before the rest of my party had even ordered. Several of our drinks and orders were forgotten and never came. The service was awful and the food was cold by the time it arrived. Not the kind of birthday party I was hoping for. Very disappointing.

OT
OpenTable Diner
1 review
Dined on 8 May 2019
Overall1food1service1ambience3

The service wasn't great. Our server didn't really seem to know what she was doing and forgot things multiple times. Also, our food and coffee were cold.

OT
OpenTable Diner
Toronto
2 reviews
Dined on 5 May 2019
Overall4food4service4ambience4

Very nice. My date and I had a very good time

HW
HilaryW
Toronto
4 reviews
Dined on 2 May 2019
Overall5food4service5ambience4

A consistent dining experience. We appreciate the attention of staff to food allergy, and that their order system includes food allergy warnings.

J
Jade
1 review
Dined on 24 April 2019
Overall4food4service3ambience2

The people are lovely but I like the Jack Astor’s in Toronto better. The food is a bit better and I found the drinks in Kingston were very watered down

P
Pete
1 review
Dined on 24 April 2019
Overall1food3service2ambience2

Asked to be moved as water dripped on one chair. Another group was also seated there later, also asked to be moved. Repeating this indicates poor hospitality. There was a sign behind the chair that floor was wet.
Too noisy. Not great value.
No worries. Won’t be back.

T
Tlhh
1 review
Dined on 31 March 2019
Overall2food2service3ambience3

Think I was there on an off night (I hope) Not my usual experience. When they brought the food to our table they brought the wrong dish to one person, so they had to re make the correct one. The pasta was hot on the bottom and cold at the top as if it was sitting on top of a heater on another dish. One other pasta dish was barely warm. The waitress took away an empty cup of pop and didn't bring another one. We had to ask for one. They did comp the appetizer because the missing dish took so long. The rest of us were almost done when the clubhouse finally came out. Hopefully it was just as off night for the restaurant.

TD
TraceyD
Toronto
1 review
Dined on 31 March 2019
Overall3food2service5ambience4

Our server was great however our food was not. The broccoli bites were cold when they came to the table... we asked for fresh and received them about 15 min later. Our main course came to the table also cold and I think the meals were sitting under the warming light too long. It was not good at all.

FAQs

You can order delivery directly from Jack Astor's - Kingston using the Order Online button. Jack Astor's - Kingston also offers delivery in partnership with Skip The Dishes and Uber Eats.

Jack Astor's - Kingston is rated 4.1 stars by 141 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.

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