Jack Astor's - Toronto (John St)

3.5
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138 reviews
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CAN$30 and under
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Canadian
Our mission? Great people helping other great people totally have a blast while enjoying amazing food. Wow, that was a mouthful. But can you blame us? We’re a restaurant. One that specializes in delicious food and great times. Our goal is to make you laugh. And depending on your hot sauce tolerance, cry.

In all seriousness, we take real pride in our food. Try our Cluckin’ Fresh Chicken Fingers, made and seasoned with fresh, never frozen chicken tenders. This isn’t run-of-the-mill pub grub. Our Band of Chefs are influenced by a wide variety of tastes and have travelled across the globe to gain inspiration.

But outside of the kitchen, we find it hard to take ourselves seriously. We have an Elvis booth. For no particular reason. Folks, that really does say it all. We’re sports fanatics, music nuts and love a good joke. If you’re into at least one of those things, we should hang out.
What 138 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.5based on recent ratings
3.5
food
3.7
service
3.4
ambience
3.5
value
Noise · Moderate
43% of people would recommend it to a friend
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JD
Las Vegas
1 review
Dined on 14 September 2019
Overall 1food 1service 1ambience 1

One would think that a restaurant that was closing in a week, and was now limiting there menu greatly, might mention that when taking a reservation. Nope. So even though I enjoy Jack Astor's at home, was greatly disappointed here and did not stay at all. There are several around but since we had limited time before our show we ended up going elsewhere in the neighborhood (Fox and Fiddle...fun fact...full menu).

YN
Toronto
1 review
Dined on 9 September 2019
Overall 1food 1service 1ambience 1

I love Jack Astor's.. but this location is HORRIBLE! First, they MUST remove the dust on surfaces!! Its not a pleasant experience eating next to a surface covered with heavy dust layer and dead insects!! Second is a very MEAN girl who was ignoring us when we came in, waited for her to seat other people and she came back totally ignoring us until I said Umm.. Hello!! I am here!! I have a reservation!! and her answer "Oh.. you do??".. They put us an area that apparently was "closed" for them.. so NO SERVERS!! Every time we want to order something we had to wait until our the only server comes back with food or drink! And Yes, we got our drinks after we finished our salads. Will not come back!! Will not recommend!

AD
New York Area
3 reviews
Dined on 6 September 2019
Overall 5food 5service 5ambience 5

Great food and service. Food for families. Will eat here again.

OT
Toronto
1 review
Dined on 1 September 2019
Overall 1food 1service 1ambience 1

Ended up having to go to another Jack Astor's because they had a tiny menu as they were closing the restaurant down in a month or something.

MS
Toronto
1 review
Dined on 29 August 2019
Overall 3food 2service 3ambience 2

This location is closing in 3 weeks, so the menu was limited and service a bit slow (table not clean before we sat down); we fetched our own napkins and side plates for the appetizers.

CG
Toronto
2 reviews
Dined on 23 August 2019
Overall 3food 3service 3ambience 3

It is closing in a month and has a very limited menu. No fajitas. ☹️

L
Toronto
12 reviews
Dined on 17 August 2019
Overall 1food 2service 2ambience 3

This place is apparently closing down soon so they’ve slashed their menu by at least 3/4.
Our server was very nice but we felt like she just kind of gave up on us after our appetizer arrived. Our main course was the poutine which was tiny and ice cold. We didn’t get cutlery or condiments and had to remind her about getting us more drinks. The nachos were amazing everything else was a real disappointment we had to send the poutine back and it came back hit but even smaller than the first time. We wouldn’t go back even if they were staying open!

C
Toronto
1 review
Dined on 16 August 2019
Overall 5food 5service 4ambience 4

Our hostess said "we don't usually do patio reservations but we managed to get a table for you", but the only available reservations on Open Table were outside seats so... Not really sure why she felt the need to say that. Kind of made us feel like we were inconveniencing her. Also the patio was empty.

JA
Toronto
32 reviews
Dined on 13 August 2019
Overall 5food 5service 5ambience 4

Pregame meal and drinks taking advantage of patio seating
Noise and energy levels increased as game time approached

Staff was energetic and pleasant

Food was great

KS
Toronto
5 reviews
Dined on 28 July 2019
Overall 2food 1service 4ambience 3

We were really disappointed with our visit last night. I'll preface by saying that the service was excellent and the ambiance/cleanliness were fine. However, the restaurant recently scaled back its menu significantly in preparation for upcoming closure. This was NOT communicated when our reservation was made, nor is it clear in looking at the restaurant's listing. This put our poor server in the unfortunate position of explaining that some of the dishes we'd been looking forward to would be unavailable. My son, who is a hearty eater, was looking forward to the build your own taco or steak option but children's meals were limited to chicken bites or burgers; even the pizza the server offered turned out to be unavailable. I had planned on pasta but ended up disappointed. Because we were on the way to a show, we didn't have time to adjust our plans to even visit the other Jack Astor's location a mere 1km away. We would have happily kept our business within the chain had we been notified of the menu switch. Again, the food we were provided and the service were acceptable but not being clear on the reduced menu when the restaurant is a chain whose value proposition is, in part, to provide a consistent experience, is unacceptable. Open Table provides a place for notes from the location. This should have been clarified, called out, and communicated at the time the reservation was made so we have the chance to make an informed choice. I'm really frustrated that our evening out with the family was impeded this way.

P
1 review
Dined on 28 July 2019
Overall 3food 3service 5ambience 4

Our service and the food were great. The problem we had at this Jack Astor’s was that there was a reduced summer menu (which is fine), however, 3 or 4 of the appetizers were unavailable because they had run out of chips which left limited options for appetizers.

JG
3 reviews
Dined on 23 July 2019
Overall 5food 4service 5ambience 5

The service and food was great; however the summer menu was limited and was expensive for kids as there was not a kids menu or option for smaller portions. The food was delicious, the patio was fun and theb service was great!

KC
Las Vegas
1 review
Dined on 17 July 2019
Overall 3food 4service 2ambience 3

They only have a summer menu currently. Which would have been great to know when booking the reservation as what I wanted they couldn’t make.

Our waiter was slow! People who ordered well after us got their food first. He saw we were done our meal and had us sit there for another 20 minutes before asking If we wanted our bills.

a
1 review
Dined on 5 July 2019
Overall 3food 3service 3ambience 3

Didn't like the smaller summer menu, was too few options.

BM
1 review
Dined on 4 July 2019
Overall 5food 5service 5ambience 5

The summer menu is reduced in size, but the food we ordered was very good. The service was great, prompt, courteous and an overall pleasure. Would go back in a heartbeat.

HR
Toronto
6 reviews
Dined on 28 June 2019
Overall 5food 3service 5ambience 4

Our waiter was excellent. Menu too small with limited options.

R
Toronto
1 review
Dined on 27 June 2019
Overall 2food 4service 5ambience 2

They recently changed their menu drastically. I would say more than half the items where taken off and they no longer offer a kids menu. Very disappointing! The only plus was the excellent service provided by the wait staff.

JP
Phoenix
8 reviews
Dined on 18 June 2019
Overall 4food 4service 4ambience 3

Menu has been significantly reduced for the summer “months”. There was a private party very close to us which was quite noisy. Other than that it was fine.

OT
1 review
Dined on 1 June 2019
Overall 3food 5service 1ambience 4

Great food; service was terrible

MR
1 review
Dined on 7 May 2019
Overall 1food 1service 1ambience 1

Service was terrible. The excuse was that restaurant was full. That's no excuse,
Food was terrible. My friend and I both had the hamburger and both felt terrible after and the whole next day.
Worst dinner ever.

OT
Toronto
4 reviews
Dined on 4 May 2019
Overall 1food 1service 1ambience 2

Very slow service
Good arrived cold, we believe it was sitting for awhile
Only thing that came quick was the cheque

O
Toronto
5 reviews
Dined on 23 April 2019
Overall 4food 3service 5ambience 4

Our server Taylor was amazing!!! Would come back just for her

r
Toronto
5 reviews
Dined on 4 April 2019
Overall 3food 4service 3ambience 2

Good for watching sports.
Good portion sizes, great value for the area.

AS
1 review
Dined on 3 April 2019
Overall 5food 5service 5ambience 4

Our waitress was incredible. Our food came out right away and she accommodated the fact that we were leaving for a concert. Protect Georgia at all costs.

AD
1 review
Dined on 21 March 2019
Overall 4food 4service 4ambience 4

We were pleased with the reservation process and the follow up call.
The service was great- I really enjoyed the Buddha salad

PM
3 reviews
Dined on 15 March 2019
Overall 1food 2service 2ambience 1

Charge more than price on menu. Not right

g
1 review
Dined on 14 March 2019
Overall 4food 5service 5ambience 5

I had asked for a table near a fireplace/window and relatively quiet. That's what I got thanks. The waitress made sure our order was delivered in time for our theatre that night and she was attentive to us, refilling water, asking how the food was and bringing the bill promptly.

RM
1 review
Dined on 7 March 2019
Overall 4food 5service 4ambience 3

Although we had both a server and someone being trained to serve, our service went very well. I had the Buddha salad and it was amazing. My four friends also had amazing meals. A bit pricy though. All in all it’s a 4 out of 5.

SB
1 review
Dined on 1 March 2019
Overall 5food 5service 5ambience 5

Good food, fridly staff and good over all experience!

DD
1 review
Dined on 17 February 2019
Overall 4food 4service 5ambience 5

The place was not that crowded and service was really good. Had the signature smoked burger which was great.

MN
Toronto
2 reviews
Dined on 30 January 2019
Overall 4food 5service 4ambience 5

Jack Astor's service was great! My brother and I went to eat here and it was not that busy due to the weather conditions. But we got seated right away. The hostess was nice. The food was also great. Service could of been better though just asking if I need more water and such. But that is all I could say to improve. I would strongly recommend this restaurant to a friend if they are seeing a movie at Scotiabank Theatre.

LS
1 review
Dined on 31 December 2018
Overall 3food 3service 4ambience 2

Meh. Nothing outstanding. Order was wrong. Not worth the $$. So many restaurants in Toronto this one needs a serious menu upgrade.

OT
Toronto
3 reviews
Dined on 14 December 2018
Overall 1food 1service 1ambience 1

Appalling in every way. Took 20 mins to have a drink order taken. Food was 40 and showed up cold. A few large groups, but many empty tables so there should be no excuse.

OT
Toronto
1 review
Dined on 11 December 2018
Overall 4food 4service 4ambience 3

Evening out to show

BM
1 review
Dined on 28 November 2018
Overall 3food 2service 2ambience 4

$19.99 for a smattering of undercooked bowtie pasta, charred, meager chicken portions, served cold, made cooler by waiting 5 minutes for pepper and Parmesan, and for the extra sauce I had to request. C'mon guys that is criminal.

M
Toronto
3 reviews
Dined on 13 November 2018
Overall 5food 4service 5ambience 5

I was very surprised at what a nice ambiance there was at Jack's; I expected the place to be packed and busy, and although we did go on a Tuesday, it was a good quiet, not loud and noisy. It was really nice. Our server was great and attentive to all her tables - as was the other staff there. I would definitely come back to this location - much better for a casual dinner compared to some of the other core locations.

S
Toronto
17 reviews
Dined on 10 November 2018
Overall 4food 4service 4ambience 4

Overall good location and decent food. We had a party of five and would have been better to not have one of us sit on the end since we were in the way of the wait staff. When leaving the welcome staff could smile.

GH
1 review
Dined on 29 October 2018
Overall 4food 4service 5ambience 4

Stopped by before a Leafs game - a little further away than Front St. location, but a lot quieter, with same menu, good beer and very good service.

RM
1 review
Dined on 25 October 2018
Overall 1food 1service 1ambience 1

Original reservation was made for Jack Astors at John St. Done online. Later that day a phone call would bring to my attention of that location being closed for the day of reservation due to construction/repairs. Reservation relocated to Front St/University location. Unfortunately, fire trucks had shown up at time of reservation. Had to immediately find alternate option.

KS
1 review
Dined on 24 October 2018
Overall 1food 1service 1ambience 1

I made the reservation online here at Open Table. But when we got to Jack Astor’s, they were closed for a health code violation! It would have been nice to be notified of this!! We had to walk all over to find a restaurant that didn’t have a wait.

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