Jack Astor's - Toronto (Sherway Gardens)

4.5
200 reviews
CAN$30 and under
Canadian
Our mission? Great people helping other great people totally have a blast while enjoying amazing food. Wow, that was a mouthful. But can you blame us? We’re a restaurant. One that specializes in delicious food and great times. Our goal is to make you laugh. And depending on your hot sauce tolerance, cry.

In all seriousness, we take real pride in our food. Try our Cluckin’ Fresh Chicken Fingers, made and seasoned with fresh, never frozen chicken tenders. This isn’t run-of-the-mill pub grub. Our Band of Chefs are influenced by a wide variety of tastes and have travelled across the globe to gain inspiration.

But outside of the kitchen, we find it hard to take ourselves seriously. We have an Elvis booth. For no particular reason. Folks, that really does say it all. We’re sports fanatics, music nuts and love a good joke. If you’re into at least one of those things, we should hang out.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Contactless payment available
Physical distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective equipment
  • Waiting staff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 200 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.4
food
4.5
service
4.3
ambience
4.2
value
Noise · Moderate
100% of people would recommend it to a friend
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OT
OpenTable Diner
Toronto
1 review
Dined on 25 October 2020
Overall4food5service4ambience5

It was my birthday

OT
OpenTable Diner
1 review
Dined on 3 October 2020
Overall1food4service1ambience3

WORST CUSTOMER SERVICE EVER. Went for dine in on Saturday at 3:30pm and was RUDELY and JUDGEMENTALLY told by the hostess that I had to “wait in line just like the rest of them” in a very demeaning manner. Even though our group had a reservation. Importantly to add our group was diversely cultured and you can tell the hostess favoured caucasians as he would be much more enthusiastic and talked to them with much more respect.

It’s quite pointless in my opinion making a reservation and being told that you have to wait in line behind groups of people who were just walking in when you have a table waiting for you.

I would NEVER visit this location ever again. Hostess should be warm and welcoming as it leaves the first impression when visiting a restaurant.

p
padilha
Toronto
3 reviews
Dined on 26 September 2020
Overall5food5service5ambience5

Amazing time with a great service

OT
OpenTable Diner
1 review
Dined on 23 September 2020
Overall2food2service5ambience5

Chicken was cold and wasn’t appetizing at all

GB
GillyBean
Toronto
3 reviews
Dined on 18 September 2020
Overall5food4service5ambience4

Staff was great, social distancing measures were clear and communicated well. Patio was lovely in the Sun.

MM
MarioM
Toronto
2 reviews
Dined on 15 September 2020
Overall4food4service4ambience4

The waitress was extremely attentive & provided excellent service.

JD
JasonD
Toronto
1 review
Dined on 9 September 2020
Overall5food4service5ambience4

Liam was our server and he was outstanding. We would go back just because of him. The food was good consistent with previous experience. Good covid policies in effect.

OT
OpenTable Diner
Toronto
1 review
Dined on 2 September 2020
Overall2food2service4ambience3

The server was nice. This was the second time I have been in about two weeks and each time had issues with the food. My friend had a piece of metal in her food. Disappointed in the menu.

SM
vipSteveM
Toronto
9 reviews
Dined on 1 September 2020
Overall5food5service5ambience5

Came for wine and apps. Great on all fronts. Doing a good job to keep patrons distanced.

D
Dsantos
Toronto
1 review
Dined on 29 August 2020
Overall5food5service5ambience5

The service was great. The food was great. The burger was really small definitely not worth the price. A burger from Wendy's is more filling.

RC
ReginaC
Toronto
4 reviews
Dined on 27 August 2020
Overall5food5service5ambience4

covid friendly, great food , great service. Patio service was lovely, however was told if it rained we would have to pay bill and wait in line for table inside?! It did not rain so didnt see how this would have played out. Hoepefully we would have been offered priority since we were already seated. Will return!

OT
OpenTable Diner
Toronto
1 review
Dined on 16 August 2020
Overall5food5service5ambience5

Great food and service

OT
OpenTable Diner
1 review
Dined on 7 August 2020
Overall5food5service5ambience5

We had an amazing waiter who was so helpful with assisting us with menu options. Great attitude

NR
vipNatashaR
Toronto
19 reviews
Dined on 7 August 2020
Overall4food3service4ambience3

Our waitress Ashley was awesome - very engaging and made my group feel very welcomed.

I had the glazed salmon but my only issue was that the side salad was quite dry so had to call that out and received dressing afterwards. Otherwise, it was a great night out.

ML
MichaelL
1 review
Dined on 6 August 2020
Overall5food5service5ambience5

Great service and superb wings. Really never disappointed when I go there. I know exactly what to expect and I get it.

OT
OpenTable Diner
Toronto
1 review
Dined on 31 July 2020
Overall5food5service5ambience5

Great service from the our waitress (Draya?)

SD
vipSDZammie
Toronto
25 reviews
Dined on 25 July 2020
Overall5food5service5ambience5

We were on the patio and everything was great. The service was good - prompt, attentive, friendly- as was the food. Would go back to this location.

E
vipEric
Toronto
20 reviews
Dined on 5 July 2020
Overall5food4service5ambience3

Was patio seating. Well organized!

GG
vipGlennG
Toronto
4 reviews
Dined on 4 July 2020
Overall5food4service5ambience5

Had a good time getting afternoon drinks. Food was just ok. A little pricey, excellent service.

SK
ShireenK
1 review
Dined on 29 June 2020
Overall5food5service5ambience4

We had Calamari as a starter and enjoyed it as we did their burgers.
Mine was perfect.
They had arranged the setup very well for social distancing and we were very comfortable to be there. It was so nice to enjoy drinks and food on a restaurant patio after so long . The server was a lovely lady and looked after us very well. Strongly recommend this Jack Astor’s.

FA
vipFrancesA
Toronto
11 reviews
Dined on 24 June 2020
Overall4food3service5ambience4

The experience was good especially since it was day 1 open of the patio. Everyone was very helpful and wanted to ensure customers were comfortable

SC
StephanieC
1 review
Dined on 23 February 2020
Overall2food1service1ambience2

the service was very poor considering it was a Sunday evening. Our waiter Drake took forever to take our drink and food order and almost disappeared when we were looking to get our bill. Food quality was average at best. Not sure that I will be back.

OT
vipOpenTable Diner
Toronto
2 reviews
Dined on 13 February 2020
Overall4food4service5ambience4

We chose to do the Jack Astor’s marriage for Valentine’s Day and it was amazing. They did such a great job, so impressed.

JC
JenniferC
Toronto
2 reviews
Dined on 9 February 2020
Overall4food4service3ambience2

Overall we had a good meal. The menu is much better now and we all enjoyed our meals.

OT
OpenTable Diner
Toronto
5 reviews
Dined on 1 February 2020
Overall3food2service5ambience4

Had the Holy Smoke Burger with fries. The burger had no taste. It was very bland. I could taste freezer burn in the fries. I was not impressed with how the food tasted.

Our server Zee was very pleasant and great at her job!

GG
GiGa
Toronto
2 reviews
Dined on 19 January 2020
Overall4food5service5ambience5

It was as always an amazing experience.

SC
vipSandiCG
Toronto
5 reviews
Dined on 10 January 2020
Overall5food5service5ambience5

Our server was great. She always made sure we were okay and was always around. Thank you Ashley K.

TA
TAMMYF
Toronto
3 reviews
Dined on 19 December 2019
Overall5food3service5ambience5

Service was outstanding however food is sub par.

SH
StevenH
Toronto
4 reviews
Dined on 3 December 2019
Overall5food5service5ambience5

Great spot for a birthday meal. Prices and quality are what you come to expect.

HR
HariR
Toronto
9 reviews
Dined on 18 November 2019
Overall4food4service2ambience5

Food quality and quantity has been reduced since our last visit. Server seemed unmotivated and unfriendly.

OT
OpenTable Diner
1 review
Dined on 2 November 2019
Overall4food4service4ambience4

Get together with family

OT
vipOpenTable Diner
Toronto
6 reviews
Dined on 22 September 2019
Overall4food4service4ambience3

Had to go to the hostess stand to request menus after we waited for a few minutes

OT
vipOpenTable Diner
Toronto
1 review
Dined on 13 September 2019
Overall2food2service3ambience3

Our food was ok. My husband's thai noodles were all clumped up together and my veggie burger patty was burnt to the point that it was all black. I also requested for extra pickles on the side and they just put one in the actually burger. Jack's food and service is usually pretty good however we've noticed that changes a lot and goes downhill during busier times... like Friday nights.

OT
OpenTable Diner
Toronto
6 reviews
Dined on 13 September 2019
Overall2food2service2ambience2

Food was disappointing - chicken wings soggy, served in a pot which means you get sauce all over your wrists when dipping wings. Chicken Parmesan was a joke!

J
Jjrox606
Toronto
6 reviews
Dined on 13 September 2019
Overall4food4service5ambience4

Celebrated my hubby's bday tonight. We ordered nachos to start and our mains. We received our mains after some time, but no nachos. We were given some bread instead.
Manager came by and apologized for the experience. She took the nachos off our bill and gave us 2 to take home!
Waitress was polite, attentive and helpful. She rounded up her crew to sing Happy Birthday to my hubby. Didn't have to remind them, I put it on the reservation.
Now THAT'S customer service!
Mistakes happen, but it's how they corrected it, and the sincerity of their apologies is what made our night.
Thank you for proving that good service still exists!

OT
OpenTable Diner
Toronto
1 review
Dined on 3 September 2019
Overall4food4service4ambience4

Took my son for his 18th birthday , only about 4 tables in the whole restaurant.

OT
OpenTable Diner
Toronto
2 reviews
Dined on 2 September 2019
Overall5food5service5ambience5

Never disappoints for a family restaurant. Patio is an enjoyable place to have a meal with the kids.

OT
OpenTable Diner
Toronto
1 review
Dined on 30 August 2019
Overall3food3service4ambience3

They were in the middle of a menu update, all the apps we ordered were not available but the manager helped us out.

OT
OpenTable Diner
Toronto
1 review
Dined on 28 August 2019
Overall5food5service5ambience5

Great time

VD
VanessaD
Montreal
24 reviews
Dined on 22 August 2019
Overall1food1service5ambience1

Hard plastic straws AND styrofoam takeout containers for leftovers? Are you kidding me Jack Astor’s?! This is 2019. You are a chain restaurant that can easily procure more eco friendly options (which, yes, are still not great) such as paper straws and containers made of recycled paper products. We won’t be going here or to any affiliates until this changes and we are broadcasting this loudly across our networks.

FAQs

You can order delivery directly from Jack Astor's - Toronto (Sherway Gardens) using the Order Online button. Jack Astor's - Toronto (Sherway Gardens) also offers delivery in partnership with Skip The Dishes and Uber Eats.

Jack Astor's - Toronto (Sherway Gardens) is rated 4.5 stars by 200 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.

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