Jack Astor's - Whitby

4.3
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99 reviews
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CAN$30 and under
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Canadian
Top tags:
  • Good for a Date
  • Sunday Lunch
  • Good for Anniversaries
Our mission? Great people helping other great people totally have a blast while enjoying amazing food. Wow, that was a mouthful. But can you blame us? We’re a restaurant. One that specializes in delicious food and great times. Our goal is to make you laugh. And depending on your hot sauce tolerance, cry.

In all seriousness, we take real pride in our food. Try our Cluckin’ Fresh Chicken Fingers, made and seasoned with fresh, never frozen chicken tenders. This isn’t run-of-the-mill pub grub. Our Band of Chefs are influenced by a wide variety of tastes and have travelled across the globe to gain inspiration.

But outside of the kitchen, we find it hard to take ourselves seriously. We have an Elvis booth. For no particular reason. Folks, that really does say it all. We’re sports fanatics, music nuts and love a good joke. If you’re into at least one of those things, we should hang out.
What 99 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.3
food
4.4
service
4.3
ambience
4.1
value
Noise · Moderate
100% of people would recommend it to a friend
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SD
Toronto
14 reviews
Dined on 6 August 2019
Overall 4food 4service 4ambience 4

It was very good.

M
Toronto
14 reviews
Dined on 31 January 2019
Overall 3food 5service 2ambience 3

We had the fajitas for two combo. We had ordered a bruschetta appetizer which was supposed to come out first. We wait about 15-20 minutes, no appetizer but out comes our main. We asked where the appetizer was and are first told that she had brought it out to us. We said no, she said yes, but then another waitress decided to go and get one for us. Trying to fit the appetizer (which had two of the five forces not even toasted) on our small table for two with all of the fixings for the fajitas was a challenge. While we were eating, at least two OTHER waitresses came out, one at a time, asking if the desserts in their hands were ours. We said no and they continued to search with lost looks on their faces. It seemed none of the wait staff were on top of things that night. The food tasted awesome hence the 3/5 score; service definitely needs improvement. It was probably the worst service we've had in many years of going to this location; I've had a pitcher of water accidentally poured down my back by a waitress here and that service was still better than this night.

S
Toronto
20 reviews
Dined on 12 December 2018
Overall 4food 4service 3ambience 4

Always love Jack Astor’s & their Beer & Cheddar soup & veggie long board

LM
1 review
Dined on 21 November 2018
Overall 5food 5service 5ambience 5

We have our ladies dinner + movie night at Jack's and we love the deal and the food!

JT
1 review
Dined on 18 November 2018
Overall 3food 4service 4ambience 5

It was great, but having coffee in a soup cup was different. Although no charge for the coffee, just weird. Get more coffee cups. Christmas parties are coming. How can you run out.

SD
Chicago
1 review
Dined on 11 November 2018
Overall 2food 1service 1ambience 2

Food was terrible. Could not even eat burger.
Chicken tasted terrible
Would not recommend to anyone.. could not even be bothered complaining .. just wanted to leave.

NY
Toronto
10 reviews
Dined on 4 November 2018
Overall 3food 5service 3ambience 4

All good. Food was great. Service was slow: I’ve definitely seen it much busier and had much better more efficient and attentive service. It was awhile between serve staff’s visits to the table and found her pretty distracted.

DC
1 review
Dined on 3 November 2018
Overall 5food 4service 5ambience 4

4 of us went for a couple birthdays. Drinks were good and service was fast. Staff as always were nice and made you fell that they were glad you showed up. Food as always very good. My wife and I enjoy Jack Astor's as a nice place to eat year round.

B
Las Vegas
1 review
Dined on 31 October 2018
Overall 1food 1service 3ambience 2

Dreadful food, what kind of mashed potatoes were they, look and tasted like paste, an awful looking bit of slop with a miniscule amount of toppings. Steak was overcooked, burger was a rip-off. Telling everyone not to go here, this place needs an obvious amount of improvement ,no wonder there were so may open tables, guess word of mouth is spreading. The funny t=shirts and witty waiters will not save this place. I give you a 6 months death notice unless changes are made, tops.

JA
Toronto
32 reviews
Dined on 25 October 2018
Overall 5food 5service 5ambience 4

Nice for a quick meal on a night out

AO
Toronto
19 reviews
Dined on 13 October 2018
Overall 4food 4service 5ambience 3

Our server made it great by comping our meal because it was extremely slow coming out of the kitchen. They were slammed and she made it right. Stuff happens. Thanks. Will be back.

F
Toronto
2 reviews
Dined on 13 October 2018
Overall 4food 3service 4ambience 3

there were a ton of people there waiting for tables however we walked right up to the front with our reservation and were seated right away, I felt like a celebrity, ha ha!! Open Table is the way to go!! There was no way we could have made it in time for our movie without it!
As for the food, I enjoyed my curry bowl however my hubby did not find the pad thai very flavorful. We would like to see calamari that is not deep fried but grilled instead.

DT
1 review
Dined on 22 September 2018
Overall 5food 4service 5ambience 4

Nice place, though was it very busy and packed day of. Would 100% recommend making a reservation in advance to skip the line. Food and service was good. 10/10 experience

OT
Toronto
1 review
Dined on 20 September 2018
Overall 5food 5service 4ambience 4

Drinks are expensive and it’s a little loud but jacks seems to be a go to place for my friends and i

LB
1 review
Dined on 2 September 2018
Overall 1food 2service 1ambience 2

I made a reservation, someone contacted me to confirm my reservation, but when I got there they had no record of it. The waitress also did not come to our table enough, the bar tender said they would come speak with us, but he didn't. This was not good customer service at all!

B
1 review
Dined on 2 September 2018
Overall 5food 5service 5ambience 5

one thing stood out more than anything, that was the waiter. I believe his name was Everet. He has a wonderful personality and we all had a lot of fun.

My complaint is that we do not have a Jack Astor’s in Oshawa! It would be so convenient and heaven knows, there is plenty of room for one of your restaurants. Please get cracking and make us all happy,

Sheila knapp

V
Toronto
3 reviews
Dined on 14 August 2018
Overall 5food 5service 5ambience 5

Birthday celebration was booked but not noted by server.

OT
Toronto
3 reviews
Dined on 3 August 2018
Overall 5food 4service 5ambience 5

Jack’s has become our staple go-to. We both enjoyed our pasta dishes. Our server Sean was top notch. He was nice and and very attentive. He was also mindful of our timing when he learned we were catching a movie afterward - that was above and beyond!

P
1 review
Dined on 30 July 2018
Overall 4food 4service 5ambience 3

I ordered the Sesame Chicken Bowl - was cool when it arrived & they did reheat it, but was quite dry, not enough sauce - I did ask for some more but it didn’t arrive. I have ordered this before & found it to be delicious.....

S
Toronto
10 reviews
Dined on 29 July 2018
Overall 5food 5service 5ambience 5

Always a great experience
Come here often. Love the nochos

LV
Toronto
36 reviews
Dined on 28 July 2018
Overall 4food 4service 5ambience 5

Love that Jack's has craft beer on tap. A little weird that they had so many sours featured, since they don't really pair well with food, but still good to see them supporting local breweries!

Food was alright; standard pub food. I had beef tacos and a side Mexican salad. The tacos were OK, but the salad was awesome; I'd definitely get that full size!

Service was great. Jenna was friendly and we had some good laughs. She was patient with us when we were indecisive and super helpful. She was very familiar with the menu!

DP
1 review
Dined on 22 July 2018
Overall 5food 5service 4ambience 4

Great time & food while celebrating my son’s Birthday! Watching my younger son’s face as the staff sang Happy Birthday (he informed the waiter) & the joy in both boys was priceless!

OT
1 review
Dined on 21 July 2018
Overall 4food 4service 5ambience 5

Another great experience at Jack Astor’s. My wife and I enjoy the food and the service is always amazing. We made reservations online and when we got there they didn’t have our reservation but they let us in because of the mix up

B
1 review
Dined on 5 July 2018
Overall 4food 3service 4ambience 4

Everything was good. Unfortunately there were times there were so many servers you didn't know which one was ours. More than one person would take your food or drink order and multiple others serving.
Unfortunately the cheddar beer soup was only luke warm and not hot.

Would like to see more low carb options, especially dessert.

SR
Toronto
3 reviews
Dined on 21 June 2018
Overall 4food 3service 4ambience 3

Service was great, food was so so.
Steak as order medium well came rare .theother3 dinners where basic orders that didn’t require and special considerations.
We will pick someplace else that’s quieter next occasion.
Desserts were good.

H
New York Area
20 reviews
Dined on 20 June 2018
Overall 4food 4service 4ambience 4

Great service, good food and an all-around consistent place for a good date before a movie.

LH
1 review
Dined on 17 June 2018
Overall 3food 3service 3ambience 3

The mango tuna salad was amazing !
The fish and chips were barely average abd overpriced!

R
Toronto
1 review
Dined on 9 June 2018
Overall 4food 4service 5ambience 4

Very helpful and accommodating for people with food allergies. Manager went and looked up the ingredients in the items we ordered. Suggestion to get an allergy menu might be abit quicker. Got in quickly with reservation.

LS
1 review
Dined on 5 June 2018
Overall 5food 5service 5ambience 5

The server was fantastic and added to a great night

PS
1 review
Dined on 31 May 2018
Overall 5food 4service 5ambience 3

Waiter was excellent. Great time. Good company makes a difference too.

B
1 review
Dined on 18 May 2018
Overall 4food 4service 5ambience 4

Just a night out for dinner and the food was really good, the service was excellent and the ambiance was great.
Will definitely be back soon.

d
Toronto
3 reviews
Dined on 15 May 2018
Overall 4food 3service 4ambience 4

food was good...my fish and chips were tasty but amazingly greasy. setting was great but there were two people beside us that were so loud that we had a hard time hearing each other speak. Kind of a delicate situation for the restaurant but at least 3 other tables were also impacted so maybe there is a gentle way to control overly excited clientele.

BK
Toronto
1 review
Dined on 10 May 2018
Overall 3food 4service 4ambience 2

Food was great, waiter did a good job too. But I made a reservation and got stuck at a high table

AH
1 review
Dined on 21 April 2018
Overall 3food 2service 2ambience 2

Very busy the booth we got was so tiny both hubby and I were uncomfortable. My bourbon steak was so hot and over power what a waste of an 11oz steak. The fish bowl drink was pretty good. Also hubby ordered fajitas and they didn’t bring him a plate to eat off. They did take the nasty steak off our bill which was nice but with 3 kids we don’t get out often. Was very disappointed with the whole experience even the hostess was rude and distracted and bathrooms were dirty and without toilet paper or paper towels.

GT
Toronto
7 reviews
Dined on 21 April 2018
Overall 2food 2service 3ambience 3

Hi there! Unfortunately, my husband and I were VERY disappointed in our dining experience. First and foremost I must tell you that we have NO complaints regarding our wait staff; we had two servers that were amazing. Our table was small and wobbly. Ugh. The broccoli bites were dry and would have been better if sauce was on side and not drizzled on. Guacamole was just OK. My fish and chips were tasteless. My "chips" were shoe string McCain style. Our broccoli bites were delivered to our table with such force that some of them fell off the plate on to our table. Our mains were delivered to us halfway through consuming our appies. Our table was too small to accomodate everything. It was awkward.

OT
Toronto
1 review
Dined on 13 April 2018
Overall 4food 3service 5ambience 4

The food is good but one dish will not be consistent from one time to the next. I found that to be disappointing

OT
Toronto
1 review
Dined on 25 March 2018
Overall 4food 5service 5ambience 5

I always love jack’a but hate the fact I never make reservations, for multiple occasions I’ve called weeks in advance to only be told they do not take reservations anymore... kinda disappointing. I don’t know if I just keep getting a bad employee or is a new p

PK
1 review
Dined on 23 March 2018
Overall 3food 3service 4ambience 4

Server was excellent and took very good care of us . Cheers

AE
Toronto
1 review
Dined on 3 March 2018
Overall 5food 5service 5ambience 4

Service was excellent.
Food was also excellent.
A nice pleasant dinner before we
attended a movie.
We frequent this restaurant.

T
Toronto
1 review
Dined on 2 March 2018
Overall 5food 4service 5ambience 4

Great burger's, great service, reasonable prices. Love that you aren't made to feel rushed and can take your time ordering.

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