Jacky's Waterplace Restaurant (Downtown, Providence)
Lunch is a great value. Setting is very pretty. Waitstaff efficient.
We had small gathering for the first time at Jackys and everyone was very pleased with food, service, cleanliness! Definitely will come back soon! Thank you!
Our server Ian was great! We had an awesome Saturday dinner.
Service was awesome. Felt very safe. Staff were actually cleaning the entire time we were there.
The sushi was delicious, but our server forgot to bring out the side dishes that came with the lunch. When we got our soup it was luke warm.
HAIR IN MY FOOD!!! I brought my boyfriend here for his birthday. Upon advising our waiter of the incident, he went out back to let the manager know, and a few minutes he returned back our table to let us know that my dish would be removed from the bill. HOWEVER, at no point in time did a manager come over to apologize of the findings. This was very disappointing, I would have reconsidered returning if a manager would have spoken with us.
It was my husband and my first time at this restaurant. From the moment, we walked in and left everything was amazing. Great atmosphere, food, service and followed all Covid 19 precautions. We had an amazing waitress named Anora. She was professional, polite, great personality, always made sure we had everything we needed and suggested things on the menu when I asked her. She was on point with everything. We would rate her more than 10 stars. We will definitely will be going back to this restaurant and will request Anora as our waitress. Our new go to restaurant for our sushi craving!
During Covid, the downstairs area near the water is boarded up. We thought it was closed even though we had a reservation . (make sure to bring your mask!). We are from out of town and did not initially find the valet and main entrance easily. Once inside it had a very good ambience and decor. We enjoyed the views of downtown Providence from our table. The food was good , about what you expect of an Asian fusion place in a tourist area. It didn’t wow us, but we enjoyed it. The prices were fair. The service was very good and we felt all of the staff worked hard to make us comfortable and had an overall enjoyable experience.
We booked this for my boyfriend's birthday. Covid-19 has made dining out a very different experience overall, but the staff at Jacky's were conscientious and careful. They took our temperatures upon entering. The view and the overall ambiance were excellent. We had the tuna tartare, the seaweed salad, the tricolor roll, the Godzilla roll, and the torpedo roll and wonton soup. The menu is not overly pretentious, but the food was delicious.
Great service & value top notch. I felt comfortable & relaxed in the atmosphere and the staff has done a good job through COVID19. Definitely recommend wings as an appetizer, delicious ! And the drinks are a good steady pour, an excellent value. Will be back!
Our waiter was outstanding! Made us feel like we were the only ones there. So attentive and accommodating! Forgot his name. Sorry
Food was a beautiful presentation. Great overall and will be going back
Amazing service, wish I could remember her name! Food was outstanding. Outdoor patio was absolutely amazing on a warm summer night
Food and drinks were very good. Server was excellent but also had to cover a large private party and was forced to delay our service. Otherwise a great evening out.
Our server was AMAZING, the food was simply delightful and the views were stunning!!!
Great customer service, upscale environment, most importantly great food and drinks.
I felt comfortable and safe. Food and service were excellent.
Great fresh and delicious food - and great prices too!
Birthday dinner was awful. Our waitress ignored our table the entire time while catering to others. Wont be back
This was our first visit, everything we tried was delicious. We will look forward to returning.
This place so elegant . Good service , clean and the interior designing is bananas 👌. Food is so delicious.
Always a great meal at Jacky's... It's a good option for people that love sushi, but have significant others who do not. And the food is DELICIOUS. All of it. Service is always wonderful, view of the city is great, never had a bad experience here.
Beautiful location. Service was ok considering the fact that there were only a few tables occupied. The food was good but did not match the ambience. The sushi was better than the standard Chinese faire. Cannot guarantee we will be back.
Jacky’s was excellent as usual. My family has been there many times.
The service, ambiance and food were fantastic. I would highly recommend it to anyone interested in going. We primarily went with sushi which was fresh and tasty. Great spot!
The server was good, the food was great and as usual the restaurant is beautiful
Everything was great, all the food we ordered was very quick to the table was delicious and I every thing tasted great.
Fun cocktails in great sushi! Peter, the bartender, is terrific.
The service the past few visits has definitely decreased, even on a slow night. Water glasses were left infilled, never checked in to make sure we were enjoying our meal. The food was ok.
Celebrated my birthday. It overall was a wonderful evening at Jackys.
We can’t wait to have another delicious meal and enjoyable evening
We are regulars and it’s consistently great.
We were celebrating a birthday and asked for a window seat. A direct window seat was not available but the one we were given was perfect
Beautiful location. Easy to access. Valet was very friendly and organized. Wait staff was excellent. Food was amazing.
Big shout out to Peter at the bar...Friendly and welcoming!! Five star service...Sushi pizza was awesome...unique item!
Great attention to detail and request.
Beautiful views of the city . Good good and service. Nice menu
The valet staff outside (in pouring rain) were amazing; very capable.
We had not been to Jacky's in a long time, but look forward to coming back soon.
Well done, very enjoyable, excellent service. I wouldn't hesitate at all to go back with family and friends. Also would be great for a business function.
It took forever to be served and receive our check. The food was very disappointing, not seasoned and served lukewarm.
Jacky's Waterplace Restaurant (Downtown, Providence) offers takeaway which you can order by calling the restaurant at (401) 383-5000.
Jacky's Waterplace Restaurant (Downtown, Providence) is rated 4.5 stars by 980 OpenTable diners.
You can book this restaurant by choosing the date, time and party size.