JW Steakhouse London at Grosvenor House
With over 250 rare, pre prohibition, single barrel and small batch Bourbons, there is something for the novice and the connoisseur. A series of innovative tasting flights are also available and with our very own Jim Beam Single Barrel 11 years old (handpicked from the Jim Beam distillery in Clermont, Kentucky), guests can also enjoy a truly unique flavour that can’t be experienced anywhere else in the world.
JW Steakhouse: for the best steak in town.
See availability for 1,000 point tables
Sun - Thu 12:00PM - 7:00PM 9:00PM - 10:00PM
Fri 12:00PM - 7:00PM
Sat 12:00PM - 2:00PM 6:00PM - 7:00PM
Our food was not hot, some of my quest had to send their food back to be heated up
Exceptional quality and service in every regard.
Food was superb, staff were lovely, couldn’t fault it at all would highly recommend.
We had a great meal at the JW Steakhouse. Our server Jairo was fantastic and our steaks were cooked perfectly. Definitely recommend.
Was expecting the JW Steakhouse to be a much superior experience due to their pedigree and experience. The food was nothing great and quite disappointing. The only bright spark was the cheesecake which was given to us complementarily. The spinach and artichoke dip was devoid of artichokes and we were served chips with cream spinach and sour cream.
The service was atrocious and have not seen such a clueless waiting staff in london.
It took a long time for our wine to arrive, the waiters were too busy and no one bothered to check on us. I asked for the wine sommelier and had to wait for 20min, lost my patience and found the asst manager who said the sommelier was on leave for the day. If that was the case they should have told us right away!
The asst manager said that he will ensure service will be his responsibility for the rest of the evening and he did try. However the dining room looked woefully short of waiters to pay any attention to diners needs.
Very disappointing and wasted my evening. There were also issues with billing.
Always an excellent meal. Extensive bourbon list one of the best I have seen. Our server Joel was outstanding. Best steak in London.
Very nice experience. Fillet was cooked to perfection, cut like butter. One of the best I've ever had. Joel was attentive and a delight.
We went early so it was a bit quiet, service was professional and friendly.
Food was very good, large "American" size portions.
The steak was big, tasty and cooked perfectly.
Our waitress Laura was superb. We celebrated our 30th wedding anniversary that night. He attentive service made the dinner more memorable.
Laura was fantastic, and thanks for putting up with me and my family. Will definitely see you again soon.
Excellent food and service.
The restaurant was well put together and the staff were great throughout our meal. While most of the food struggled, the Tomahawk steak was great. Our main issue was with the rest of the food, which we did not find very good, especially considering the price.
This included a sandwich, prawns with the steak, parm-fries and the mashed potatoes.
Taking into account the time of day, the atmosphere was good. Busy patio, which was great.
We had the most wonderful evening and meal. Laura, our waitress, was knowledgable, friendly and highly efficient; we felt very well looked after. The food was truly outstanding and we had a wonderful evening. Will definitely recommend to friends.
Service falls short of what is expected of a restaurant in a five-star hotel. Food is not bad but not good value.
Excellent service from out new brasilian friend Jairo. Good food, nice place, excellent service! Can highly recommend JW Steakhouse
There are many mouse we could not complete the session
Absolutely fantastic food,staff and service was faultless
What a wonderful place! Outstanding steakhouse that rivals the big houses in NY (I live in Manhattan, my principal frame of reference). We had a perfect porterhouse with wonderfully done potatoes and an organic green salad whose citrus dressing lightly coated every leaf just right. The cocktails were incredible, they have the largest selection of bourbons I have ever seen (I was told over 300). I don’t usually have dessert but due to the excellent food thus far, I had to try a strawberry sundae which “knocked it out of the park”. Refreshing, not too sweet, bursting with fresh crushed strawberries, no sweet syrup. Divine. Our waiter Joao was key to our amazing experience. After only a few questions, he know exactly what we should have, and was so helpful answering some questions we had regarding London - it had been 3-4 years since we were last here. I am already planning our return trip to London to include this nirvana.
Great food and service was on point out waitress so nice and attentive to us. Lovely dinner at JW house.
We made a reservation here from reviews we read online, as we were celebrating our 30th anniversary with a week in London from the US. We were very happy with the steaks and sides, and it was very good service. Our waiter even brought us a special anniversary dessert, which was wonderful. The prices here are high, which we knew, but it was our anniversary night, so that was fine. We didn’t realize that the restaurant was within the hotel, and that the clientele was predominately middle eastern. That struck us as just interesting, except on our way out of the restaurant and hotel, there was a large noisy group of people in the lobby, and a large group of people trying to enter the hotel, but being stopped by the doormen. We couldn’t get out the door without requesting several times that we be allowed to exit through the crowd. It was a bit disturbing. Now we understood why we were questioned on our way in. That wasn’t a problem when we said we had a dinner reservation. So all in all, I don’t think we’d recommend this restaurant to anyone who doesn’t want to spend 250-300 pounds.
Lovely Sunday roast in lovely settings with excellent customer service. Thanks to all the JW Steakhouse staff.
Great food, great service and a very chilled environment. I highly recommended JW steakhouse. Can't wait to take another trip here :)
Steak is amazing. Service is impeccable. Staff are attentive. Environment is class. Always a joy to eat at JW.
Was absolutely amazing! From the welcome, to the waiter who served us!
Very enjoyable experience & facilitated nicely by our waiter Joao!
Not my first trip here and Tomahawk steak was everything I expected, a quiet early evvening but that was my hope
Our waiter Joel was so good the steaks were fabulous and the cheesecake was amazing!
Will be back for sure!
Everything perfect, as usual :)
Great atmosphere, wonderful staff and amazing Sunday lunch.
30th Anniversary celebration, the food the service, everything was excellent
Thank you for our anniversary cheese cake x
Great food, my favourite restaurant for any event, formal yet casual. The food was amazing, would say it’s the best steak I have ever had along with the sides of spinach and mushrooms that completed it. Would recommend to anyone for any occasion. 10/10.
Excellent food and location. perfect service. We spent a pleasant evening at JW Steakhouse.
We enjoyed this so much that we went back again during our week in London. Our server LAURA was excellent. Appetizers were great and steak cooked as ordered.
Food was amazing!!! Portion sizes are massive, well worth the money
Great food. Must try the cheesecake.
At the JW Marriot hotel which was in close walking distance to the Hilton Park Lane where we stayed. Our server Laura was excellent and all the others helped as well. Good food for a decent price
Great restaurant, amazing food! Disappointed with the wine list which wasn't up to date, and the service (we were provided with a more recent wine than we ordered, without being told).
T bone was excellent