Kai

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4.6
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1130 Reviews
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£41 and over
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Chinese
Top tags:
  • Special Occasions
  • Fit for Foodies
  • Creative Cuisine
Voted the ‘Best Chinese’ in London by Harden’s Guide 2009 and recently awarded the Michelin Star, Kai Mayfair combines warm and attentive service in surroundings that whisper luxury- perfect for ‘romance or business’







‘Beccleuch Estate Sirloin with black pepper, garlic flakes and sliced Chinese croissant’ ‘Steamed Chilean Sea bass Fillet, Chopped Snow Leaf topped with Shrimp Crumble’ are examples of Kai’s modern approach to Chinese cooking. The style is fresh and innovative but never forgetting it’s true Chinese roots.







‘The gracious service makes one feel like a regular within a visit or two.’ Zagat 2009
What 1130 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.5
service
4.5
ambience
4.1
value
Noise · Quiet
82% of people would recommend it to a friend
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E
Charleston
55 reviews
Dined 4 days ago
Overall 5food 5service 5ambience 5

Wonderful evening. Food was outstanding, service was friendly,efficient and knowledgeable , ambiance was casual but up-scale.Excellent wine list and wine steward. Hard to see how our dining experience could have been any better. Only regrets is we have no time to return.

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Central Coast
2 reviews
Dined on 8 June 2019
Overall 5food 5service 5ambience 5

Wonderful service in an elegant atmosphere. Roasted Chilean sea bass was excellent. Be sure to take the sommelier’s advice he has excellent pairings.

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K
London
4 reviews
Dined on 8 June 2019
Overall 4food 5service 5ambience 5

Very good food, service is very good - our waiter suggested dishes to us which were very nice.
The drinks are quite pricey - what else would you expect in Mayfair.
Worth trying at least once.
One of the best Chinese in London.

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M
London
75 reviews
Dined on 25 May 2019
Overall 1food 3service 1ambience 1

We cannot believe this is a Michelin star Restuarant - the service was SO poor- leaning across to serve, food did not arrive together and having to ask for things several times. Food was tasty but nothing special considering how expensive it is, £200 for soup and main no desserts and they did not have the wine we ordered - would not go there again- think our local Chinese is nicer and definitely cheaper.

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M
Manchester
3 reviews
Dined on 13 May 2019
Overall 2food 3service 1ambience 5

We ordered a lot of food between two of us, and ending up complaining about the cheapest dish we ordered which was a starter (ribs) because there was literally no meat on the bone, literally some skin and bone. The waitress told us there’s nothing she could do as we’d eaten them, which I responded saying there was nothing to eat, so I told her to show the chef. She didn’t come back to us and when I saw her I asked her and she said ‘I’m too busy and the chef is too busy so there’s nothing we can do’. Just shocking customer service for a Michelin star restaurant. Our bill was over £300 and she made us feel like we were pulling a fast one for some free ribs. Won’t be going back anytime. Overpriced and poor service.

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San Francisco
1 review
Dined on 5 May 2019
Overall 5food 5service 5ambience 5

We love going there when we are in London.

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MG
London
7 reviews
Dined on 4 May 2019
Overall 2food 1service 5ambience 4

Brunch menu didn’t have a single dish that could be called fine dining. Kai has a better reputation than that. That food was too much like food court in a shopping mall.

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Hawaii
1 review
Dined on 1 May 2019
Overall 1food 3service 1ambience 2

ソムリエのサービスが最悪

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PS
London
1 review
Dined on 29 April 2019
Overall 5food 5service 5ambience 5

Absolutely fantastic experience from start to finish, the attention to detail was great, the food was incredible and the service / recommendation from the waiter and sommelier were exceptional. Had a fantastic evening I will definitely be returning.

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London
1 review
Dined on 7 April 2019
Overall 2food 3service 1ambience 3

I’ve been to Kai many years ago and I remembered it as an outstanding place! This was the best Chinese restaurant in london. But not anymore! Today my experience was below average, service was nothing close to mediocre and thankfully for the delicious sea bass otherwise I would’ve hate it. The sommelier is so arrogant I couldn’t believe. Not worth it!

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London
2 reviews
Dined on 29 March 2019
Overall 4food 5service 3ambience 3

The food was amazing but the round table was not comfortable. The edges were slanting down even the soup was tilted.
The waiter said it was the design !! We peaked under the table and it was a standard folding table. Too cheap for this kind of restaurant !!!

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OT
1 review
Dined on 21 March 2019
Overall 2food 1service 4ambience 4

Very disappointed to find a hair in the chicken dish. Although they apologized and replaced the food it left a very negative feeling . Don’t expect I will return .

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SS
London
3 reviews
Dined on 17 March 2019
Overall 4food 4service 4ambience 4

Great food, very expensive!

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S
London
1 review
Dined on 16 March 2019
Overall 5food 5service 5ambience 5

Outstanding service and great tasting food. Staff were welcoming. The manager was also very friendly. The Chilean Seabass was the best I have ever had and would recommend this dish to anyone that enjoys Seabass.

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M
London
2 reviews
Dined on 7 March 2019
Overall 5food 5service 5ambience 5

Fabulous everything !! Thank you very much xx

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MG
London
7 reviews
Dined on 2 March 2019
Overall 2food 1service 5ambience 3

Saturday buffet lunch menu and food was more like food we get in a food court in a shopping mall.

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KK
London
3 reviews
Dined on 2 March 2019
Overall 5food 5service 5ambience 5

Great foods and excellent service from staff. Highly recommend the Saturday brunch

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F
London
20 reviews
Dined on 2 March 2019
Overall 5food 5service 5ambience 5

Great food and outstanding service.
The brunch was a great opportunity to taste many delicious dishes.

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SX
London
14 reviews
Dined on 1 March 2019
Overall 5food 5service 4ambience 5

We had lunch at Kai and were more impressed by the starter and the dessert than the main courses. Overall the food was scrumptious whilst a little pricy. Great for special occasion and will recommend to other friends.

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OT
London
1 review
Dined on 28 February 2019
Overall 5food 5service 5ambience 5

The service was great and the food was exquisite. Excellent portions and the tastes were beautiful.

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London
1 review
Dined on 24 February 2019
Overall 5food 5service 5ambience 5

Very good expérience

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E
Toronto
2 reviews
Dined on 19 February 2019
Overall 4food 4service 4ambience 4

Noodles with lobster essence, chocolate tree dessert and pork belly were all scrumptuous.
Waitress was helpful in taking photos etc. General knowledge of Chinese food limited. The Lo-hei, surprisingly was not up to scratch.

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London
2 reviews
Dined on 15 February 2019
Overall 3food 5service 4ambience 3

Leider wirkt das restaurant etwas angegriffen
Eine Renovierung von Toiletten und der gesamten Einrichtung ist fällig

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S
London
3 reviews
Dined on 14 February 2019
Overall 4food 5service 3ambience 4

Food was amazing ,

However the service of the wine was very very slow, we had to ask multiple times for the lady in charge of the wine to come, too many times glasses left empty!

The food service was very good instead !

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d
London
4 reviews
Dined on 12 February 2019
Overall 4food 4service 4ambience 4

Good ambience and environment.

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S
London
2 reviews
Dined on 9 February 2019
Overall 3food 3service 2ambience 2

I booked here to give my partner a Chinese New Year experience, or at the very least a great Chinese experience. Although see thought it was “ok”, I was bitterly disappointed.

Firstly the staff, not one of them was Chinese!

Service was poor. Not polite. Not attentive or aware. Lots of distant looking uninterested people doing what they had too.

Two starters came over 5mins apart so mine was cold when hers arrived.

Mains arrived and were placed for the wrong person even though there was only 2 of us. And then the side noodles (quickest thing to make) came 5mins after the mains. The noodles were meant to be flavoured as described but were just very plain and rubbery.

There was no wow factor here in terms of food quality or service. I would prefer Novikov or Plum Valley for food and service.

Go elsewhere, trust someone that lived in Asian for years and is a massive foodie.

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London
6 reviews
Dined on 5 February 2019
Overall 4food 5service 3ambience 3

Chinese New Year celebration.

The table assigned was bad . Right at the service exit and station . There was no ambience to speak of . High traffic, rushed and there is no genteel air about the experience , there should not be a table in the location . When I enquiries via email ,it was clear that it was for a new year celebration as i asked about the Yee Sang .

We are however there for the food mainly , which is always excellent especially the dessert and the street noodle . Portion size for the Yee Sang and some of the main courses could be more generous ( since it’s meant for sharing ) even if pricing is adjusted up slightly .

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London
2 reviews
Dined on 3 February 2019
Overall 5food 5service 5ambience 5

Marvellous, brilliant

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OT
2 reviews
Dined on 3 February 2019
Overall 5food 5service 5ambience 5

A discreet location. The service was excellent and the food first rate. Will look forward to returning soon

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MT
1 review
Dined on 25 January 2019
Overall 5food 5service 5ambience 4

Fantastic restaurant and top quality food with brilliant service

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London
2 reviews
Dined on 24 January 2019
Overall 5food 5service 5ambience 5

Excellent food, excellent service as always 😃

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S
1 review
Dined on 23 January 2019
Overall 2food 2service 4ambience 3

Food was good but not worth the price. Service was good and desserts were good.Sauce on the iberico ribs was tasty but there was no meat on the bones. Wines were ridiculously overpriced. All in all it did not live up to the expectation one would have of a Michelin star restaurant

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MT
London
5 reviews
Dined on 5 January 2019
Overall 5food 5service 5ambience 5

Really great service, With a soy allergy this isn't the best cuisine to try. But the manager was very helpful prior to booking and waiter/waitress were very considerate towards my allergy and very informative.
Lovely food with great tastes. Very cosy atmosphere.

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London
2 reviews
Dined on 4 January 2019
Overall 5food 5service 5ambience 5

This was a birthday celebration with family. The food, service and ambience were second to none, as usual. A wonderful experience with twists of real genius.

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CC
Los Angeles
1 review
Dined on 2 January 2019
Overall 5food 5service 5ambience 5

Just wonderful what more can I say. 3rd visit and we will be back, delicious food and wonderful staff. My family had a wonderful experience in fact so good we went twice in 4 days

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DK
London
12 reviews
Dined on 29 December 2018
Overall 4food 4service 5ambience 4

Four of us had lunch at Kai - we had set menus.
The service was lovely and the food was tasty. However, it was a little strange as items were arriving one each from set menu - so for example we would receive one tiny plate of noodles, one tiny piece of seabass and it would be a bit akward to share between the four of us. Table of two next to us were receiving the same amount and sharing to two which is easier. It would be more comfortable if four people were getting at least two of the dishes, otherwise it appears that we paying more but getting less... we had to ask to repeat some of the dishes as it wasnt enough for all four people to try and we were given a repeat, but this wasnt made clear to us at the beginning and thus the experience wasnt as great as it could have been.

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DK
New York Area
1 review
Dined on 29 December 2018
Overall 5food 5service 5ambience 5

Superb food and service

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IK
London
1 review
Dined on 28 December 2018
Overall 5food 5service 4ambience 3

Foods are amazing

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OT
London
1 review
Dined on 27 December 2018
Overall 5food 5service 5ambience 5

AMAZING , BEST DUCK WRAAAPSSS

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LA
London
1 review
Dined on 22 December 2018
Overall 5food 5service 4ambience 5

You absolutely must try the Roasted Chilean Seabass!

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