This restaurant added safety precaution details

This includes info about cleaning, sanitising, social distancing, and usage of personal protective equipment. Learn more.

Kai

4.6
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1269 reviews
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£41 and over
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Chinese
Kai Mayfair’s cuisine has its foundation in Nanyang Chinese cooking, the region located within the South Seas of China. It takes a ‘Liberated’ approach to Chinese cooking, respectful of the flavours from its Chinese heritage but not bound by it, offering a menu primarily of specialities unique to Kai. Desserts also feature as a key part of its meal experience utilising ingredients synonymous with the Nanyang region like pandan and durian. Kai has held it’s Michelin Star since 2009.

At tea time (from 2:30pm to 4:30pm), Kai also serves its Chinese Whispers Afternoon tea which is available from our Chinese Whispers Afternoon tea opentable page.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waiting staff wear masks
What 1269 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.7
food
4.5
service
4.5
ambience
4.2
value
Noise · Moderate
86% of people would recommend it to a friend
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L
vipLiz1
London
3 reviews
Dined 2 days ago
Overall5food5service5ambience3

Gorgeous meal at Kai, the service is exceptional, the food is outstanding with some amazing flavours. Seared beef and prawn toast were the stand out starters, the roast lamb the best main, and you have to try all the desserts. A huge amount of work goes into the food here, extra touches such as complimentary petit fours, and it's very covid safe! Highly recommend!

NM
vipNicholaM
London
1 review
Dined 2 days ago
Overall5food4service5ambience5

Amazing birthday celebrations! Great service and food was yummy

H
Harry
London
2 reviews
Dined 2 days ago
Overall4food5service4ambience3

Great food and service. Although the decoration is excellent too, the fact that I ate my lunch in a basement with no daylight, was a problem for me. At tleast at this price level.

G
Gpgd
London
1 review
Dined 3 days ago
Overall5food5service5ambience5

Great food and service as always. The vegetarian options are fantastic.

VG
vipVarshaG
London
30 reviews
Dined 3 days ago
Overall5food5service5ambience5

Beautiful food! Excellent service.

m
mrshorsy76
London
2 reviews
Dined 4 days ago
Overall5food5service5ambience5

Fabulous food in a lovely restaurant. Staff were amazing

OT
OpenTable Diner
London
2 reviews
Dined 5 days ago
Overall5food5service5ambience5

I went for my 21st birthday, and the staff were so welcoming and accommodating. As an anxious person, I immediately felt at ease and comfortable, and the staff very kindly brought out a complimentary dessert platter for my birthday. The food was absolutely outstanding and full of flavour, and portions were well-sized- I very much look forward to returning.

(Highly recommend the ginger and sesame oil fried rice!)

OT
OpenTable Diner
London
1 review
Dined 6 days ago
Overall5food5service5ambience4

Everyone was lovely. From entry they were very helpful and kind. I enjoyed my dinner and my girlfriend had a great ending to her birthday. Thank you for the little birthday cake.

OT
vipOpenTable Diner
Birmingham
1 review
Dined on 17 October 2020
Overall5food5service5ambience5

Kai Mayfair is never a fail. Every experience with Kai has been superb. We travel from the Midlands just for evening and it’s worth it.

DM
DeborahM
Vancouver
1 review
Dined on 17 October 2020
Overall1food3service1ambience1

My family and I have been to Kai twice before and were excited to be going
I had a phone call midday confirming the booking and stating we should arrive on time to assure ourselves of the full experience. We arrived 10 minutes early and was shown to our table. That was the last moment we felt we were in a Michelin star restaurant
Throughout the meal the waitress was checking her watch. Asking could she take and order before we had event been asked did we want an aperitif. We asked could we have the ‘celebrated’ duck course; only with the starter as there was insufficient time for it separately. At 8.45pm she told us the kitchen would be closing so did we want any more food and what did we want for dessert; we were still eating our main course! We asked to speak to the manager who was confrontational and said it was mandated the kitchen closed at 9pm; this is not the case. When I asked why couldn’t they wait to take our order for dessert she stated “there is only once choice left, chocolate dessert”. I challenged why a Michelin star restaurant would only have one choice left - nothing to suggest they though this was unacceptable.
We challenged the bill which was excessive in view of the food - average but not Michelin star quality - and the shoddy service.
Business is challenging right now - I understand that. If you cannot achieve the standards you advertise don’t open

NC
NinopC
London
1 review
Dined on 17 October 2020
Overall5food5service5ambience3

Outstanding food and good recommendations from the staff

ZM
ZM1964
London
2 reviews
Dined on 13 October 2020
Overall4food4service4ambience5

Lovely Evening, with wonderful warm service. Slightly rushed due to the 10pm curfew but not the restaurants fault, last orders have to be in by 9pm.
Food is lovely but I was expecting slightly more explosive flavours. Soup is amazing.
Will return one day but too expensive for me to be a regular diner (£250 for 2 people with 2 cocktails).

AB
AnealB
London
1 review
Dined on 10 October 2020
Overall5food5service5ambience5

The food is insane! Try and get a reservation a few hours before closing because due to COVID 10pm restriction it makes the order slightly rushed. However, that’s simply because of the restriction, the restaurant were fantastic and, again, the food is probably the best I have had in London and I’ve been around to a lot of top restaurants.

SW
SusanW
Hampshire
1 review
Dined on 3 October 2020
Overall5food5service5ambience5

The lamb in soy and honey was a dream, and the Chilean seabass was equally sublime. Excellent food. Lovely staff.

MS
MrsSandy
1 review
Dined on 3 October 2020
Overall5food5service5ambience5

Delicious food and excellent service. Our special thanks to Matt our Sommelier who was fantastic!

CY
CarlY
1 review
Dined on 27 September 2020
Overall5food5service5ambience3

Fantastic food, absolutely delicious. Intimate quiet setting, excellent service. Grab a table at the bottom if you can in front of the fish tank or beautiful wall.

TW
TessaW
London
2 reviews
Dined on 25 September 2020
Overall3food5service5ambience2

Waiter demanded to see my Dr letter in the middle of the restaurant to prove legal exemption from face coverings - very humiliating and embarrassing.

s
stephanied
London
7 reviews
Dined on 19 September 2020
Overall3food2service3ambience3

We went here for a birthday celebration for my husband's birthday. We were hoping for a Michelin starred asian meal but, although the food was fine, it didn’t really stand up to any michelin starred restaurants we have visited and frankly many without a star. Excepting in price as it was extremely expensive - a stunning £18 for some unremarkable broccoli spears. The staff were pleasant enough but I would say not of the level we have come to expect of michelin restaurants. Also, the cocktails were a real let down. We ordered a Moscow Mule (off menu admittedly but its a fairly standard cocktail) - it really was under par - I couldn't taste any ginger in it at all and in fact I would have guessed it was a mojito if asked. I really wouldn't recommend this restaurant unless you have more money than sense. I would always choose Hakkasan over this restaurant.

OT
vipOpenTable Diner
New England
2 reviews
Dined on 18 September 2020
Overall5food5service5ambience5

They all had masks and everything was perfect food, drinks, service

OT
vipOpenTable Diner
Switzerland
1 review
Dined on 16 September 2020
Overall5food5service5ambience5

Incredible experience!!! Loved it

OT
OpenTable Diner
London
2 reviews
Dined on 16 September 2020
Overall5food5service5ambience4

Food was great. A little cramped downstairs (would be nicer to have eaten upstairs), but the food was perfect.

F
vipFoodie
London
16 reviews
Dined on 16 September 2020
Overall4food4service5ambience4

Lovely ambience and decor. Great service. Portion size is tiny. The chicken in black bean sauce was too salty and had no green peppers or onion in it, instead, oddly it contained red chillis. That dish needs to be revised.

Y
vipYummy
Berkshire
30 reviews
Dined on 15 September 2020
Overall4food3service4ambience4

....was expecting more but would still recommend.

FN
FatirN
1 review
Dined on 12 September 2020
Overall5food5service5ambience5

Delicious! 10/10. It was amazing right from the starters through to the dessert. We ordered from veg menu and it was outstanding!

PJ
PamelaJF
Berkshire
1 review
Dined on 12 September 2020
Overall5food5service5ambience5

We are a la carte and felt at least one dish had been served as a smaller set lunch menu; but without mentioning anything, we were given a complimentary glass of champagne and wine, so thought the restaurant service and staff were super vigilant and attentive in a way that made us want to rebook for next week.

MH
MarkH
7 reviews
Dined on 9 September 2020
Overall5food5service5ambience5

Never disappoints, amazing food and service. In my top two of London restaurants.

OT
OpenTable Diner
London
3 reviews
Dined on 9 September 2020
Overall4food5service2ambience5

Food is excellent, it’s shame that staff isn’t the Michelin restaurant quality.

OT
OpenTable Diner
London
1 review
Dined on 6 September 2020
Overall5food5service5ambience5

Wonderful food and service

OT
vipOpenTable Diner
London
5 reviews
Dined on 5 September 2020
Overall5food5service5ambience5

Best all round Chinese meal in London. Wonderful fusion of flavours, faultless service, vibey atmosphere and reasonably priced wine. We will be back soon!

NC
NaziaC
1 review
Dined on 4 September 2020
Overall5food5service5ambience5

Probably the first Michelin started restaurant where I’ve truly enjoyed every course and felt it was worth the money.

The ambience, decor, service and food was top notch and we really enjoyed our anniversary dinner.

The only negative was that some of the diners were slightly rowdy and by that I mean one table seated opposite use but again that’s not really the restaurants fault and more the patrons who don’t have the etiquettes to dine out in public with manners.

OT
OpenTable Diner
London
1 review
Dined on 2 September 2020
Overall5food5service5ambience4

Amazing food and service was very very good! Thank you Kai

R
Rola
1 review
Dined on 1 September 2020
Overall1food1service1ambience1

It’s was so bad !!!! Food staf atomospher !
I don’t think it’s a real fine dining restaurant
Maybe it’s a kafateria

a
andrewk
London
1 review
Dined on 1 September 2020
Overall5food5service5ambience5

Fantastic food with attentive service backed by good Covid measures.

N
Nado
London
1 review
Dined on 31 August 2020
Overall5food5service5ambience5

Set menu was delicious and very good portions. Staff was friendly and helpful.

SP
ScousePhil
Liverpool
11 reviews
Dined on 29 August 2020
Overall5food5service5ambience5

This was our 4th visit and enjoyable as ever. Staff were lovely and knowledgeable. Food was first class as to be expected of a Michelin Star restaurant. Prices are on the high side but as to be expected, kept drinks bill down to keep final bill within budget.

TB
TeresaB
1 review
Dined on 28 August 2020
Overall5food5service5ambience5

The staff were lovely, friendly and helpful and the food was amazing

F
Fit20ft
London