Kai

4.7
1363 reviews
£41 and over
Chinese
Kai Mayfair’s cuisine has its foundation in Nanyang Chinese cooking, the region located within the South Seas of China. It takes a ‘Liberated’ approach to Chinese cooking, respectful of the flavours from its Chinese heritage but not bound by it, offering a menu primarily of specialities unique to Kai. Desserts also feature as a key part of its meal experience utilising ingredients synonymous with the Nanyang region like pandan and durian. Kai has held it’s Michelin Star since 2009.

At tea time (from 2:30pm to 4:30pm), Kai also serves its Chinese Whispers Afternoon tea which is available from our Chinese Whispers Afternoon tea opentable page.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
Physical distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective equipment
  • Waiting staff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Diner temperature check required
  • Contact tracing information collected
What 1363 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.7
food
4.7
service
4.5
ambience
4.3
value
Noise · Moderate
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OT
OpenTable Diner
Chicago
2 reviews
Dined 3 days ago
Overall5food4service4ambience5

Upscale and lovely decor. Service was alright, could be better. Food was alright but not Michelin star worthy.

OT
OpenTable Diner
Liverpool
1 review
Dined 4 days ago
Overall3food4service2ambience2

Food was very nice but the whole experience was not Michelin’s star worth.
The service was not up to standard of Michelin’s stared restaurant. For example, the main was served when one of us was in the bathroom and plates were removed from our table whilst we were still eating. The whole meal was served by 5 different servers with one person spilling wine on food during pouring.

OT
OpenTable Diner
London
2 reviews
Dined on 19 September 2021
Overall5food5service5ambience5

Really amazing meal the food was out of this world! However we did order to much but we have thankfully taken it home!

FC
FC11
Yorkshire
8 reviews
Dined on 16 September 2021
Overall5food5service5ambience5

Really outstanding dining experience!

CH
ChrisH
1 review
Dined on 13 September 2021
Overall3food3service1ambience2

If you want to spend a lot of money and get very poor service. This is the place to be going. Good was average for the price and service was very poor. 35 minutes for the table to be cleared after everyone has finished eating. Asked for a taxi to be order and told to wave one down. I asked another waitress who then got me a taxi. Shocking service for a restaurant with a good reputation.

PR
PatriciaR
London
1 review
Dined on 13 September 2021
Overall4food4service4ambience4

It was my sister’s and my first visit to the Kai Chinese restaurant in Mayfair. I chose the Kai Restaurant to celebrate the launch of my book release. The reception, waitress, waiter, Barman were all very welcoming. The barman knew exactly what we want in our champagne cocktail , the waitress and waiter who took our food orders were very knowledgeable and equally informative, plus they were patient and helpful , we never felt rushed in any way, shape or form when we were ordering. The food arrived at our table quite quickly , but unfortunately the food was still a little cold. Nonetheless the food was delicious and tasty. I would definitely recommend the Kai Chinese restaurant to my family and friends.

AA
AntoinetteA
London
1 review
Dined on 11 September 2021
Overall5food5service5ambience5

Outstanding service and food, will continue to go back

M
Michelle
London
16 reviews
Dined on 11 September 2021
Overall5food5service5ambience5

It is by far the best fine Chinese dining we have had.

The Peking Duck was absolutely delicious with the blend of nuts and sauces.

The chicken with chillies was sublime. The dried chillies were beautifully caramelised.

The sweet and sour pork was the best version we have eaten.

Why on earth have I never thought of marinading lamb chops with soy and honey?! I must now.

l
luv2dine
London
15 reviews
Dined on 10 September 2021
Overall5food5service5ambience5

This is one of my favourite Michelin star restaurant. The food is absolutely amazing. A variety of different dishes and tasty deserts. The staff and expecially the manager was so welcoming and friendly. They knew how to make you feel comfortable and not rush you out in 2 hours. I would definitely recommend kai and will be going back myself

OT
OpenTable Diner
London
2 reviews
Dined on 9 September 2021
Overall5food5service5ambience5

As always, great food even better staff

Z
Zayd
London
6 reviews
Dined on 9 September 2021
Overall5food5service5ambience5

We went to Kai for our anniversary, and we received the best service and food. It was an incredible experience, truly first class, with fast and efficient service, and the food was exquisite. All the waiters and staff were fantastic and very welcoming, and we will definitely be coming back here again!

AA
vipAnthonyA
London
11 reviews
Dined on 8 September 2021
Overall5food5service5ambience5

Excellent door and very professional yet friendly service. A great meal.

C
Cher
London
2 reviews
Dined on 31 August 2021
Overall5food5service5ambience5

Great service , delicious food. Attentive staff

C
vipCarnivore
London
5 reviews
Dined on 30 August 2021
Overall5food5service5ambience5

IMHO Simply the most amazing Chinese food in London, not cheap but worth every penny

MP
vipMindyP
Essex
14 reviews
Dined on 29 August 2021
Overall5food5service4ambience5

An excellent faultless meal! The ambiance downstairs is less clinical than upstairs, so glad we moved - no trouble for the staff who were very accommodating.
All 4 courses were outstanding! Only a small complaint in that starters and 3 of 4 plates were cleared whilst one person was still eating ..thought the meal would be rushed but things settled and as the restaurant filled the atmosphere felt more relaxed
Well worth the 3 year wait!

OT
OpenTable Diner
London
1 review
Dined on 29 August 2021
Overall5food5service5ambience5

Great food and service. From start to finish. Very friendly staff

S
Shagun
London
1 review
Dined on 27 August 2021
Overall4food4service5ambience3

Delicious food, decent portion size & great service.

MH
MeiH
London
3 reviews
Dined on 26 August 2021
Overall5food5service5ambience5

Excellent food, great service, thoroughly enjoyed dining at Kai

OT
OpenTable Diner
London
3 reviews
Dined on 23 August 2021
Overall4food5service5ambience1

Great food but surrounded by scruffy men in hoddies and baseball caps, made for a bad atmosphere.

NB
NeilB
London
1 review
Dined on 21 August 2021
Overall4food5service3ambience3

Setting in waiting area if customer turn up early

AA
AntoinetteA
London
2 reviews
Dined on 20 August 2021
Overall5food5service5ambience5

Outstanding food! Great service and the best ambience

OT
OpenTable Diner
Yorkshire
2 reviews
Dined on 15 August 2021
Overall4food4service5ambience5

Enjoyed our dinner.
Amazing service, helpful and kind staff
Food arrived promptly and was presented impeccably
Calm ambience and atmosphere
Only downside for us was a loud group of 4 next to us but that’s life…

NM
NatalieM
1 review
Dined on 14 August 2021
Overall4food3service5ambience3

Myself and husband celebrated our 10th wedding anniversary at Kai on the 14/08/2021 the Food was tasty and at the end of our meal we were presented with a lovely mini dessert platter with 10th anniversary on. However there was only one dessert available from a menu of five this was very disappointing for a restaurant of this standard.

OT
OpenTable Diner
London
7 reviews
Dined on 13 August 2021
Overall5food5service5ambience5

Me and the girls had an amazing time at Kai. Staff were extremely accommodating and food was absolutely DELICIOUS!!! I’ll definitely be going back.

OT
OpenTable Diner
1 review
Dined on 12 August 2021
Overall4food5service4ambience5

Food was excellent, would return again and again. Service was hit and miss. Food service was very fast, friendly waiter. We were seated next to a larger group and felt that we had to wait at times before the next table was served. Had to ask for the bill twice and had items on there that we did not order.

OT
vipOpenTable Diner
London
2 reviews
Dined on 4 August 2021
Overall5food5service5ambience5

Amazing food and service

RM
vipRMW1
London
8 reviews
Dined on 3 August 2021
Overall5food5service5ambience4

another impeccable meal at Kai. The food remains top notch and the service was exemplary as always. remains top of the Chinese joints in the UK

OT
OpenTable Diner
London
1 review
Dined on 1 August 2021
Overall5food5service5ambience5

It was good

OT
OpenTable Diner
London
1 review
Dined on 1 August 2021
Overall2food2service2ambience1

It wasn’t the experience we expected at all!

The starters were nice but the main dishes and the desert weren’t at the level of a Micheline star restaurant! The chicken was tasteless with a soggy skin on. The prawns weren’t exceptional. The noodles were bland. The cream brûlée was very runny, the crunch was soggy and of a poor taste with chocolate powder dumbed onto it.

Sitting in the basement was stuffy and the staff were quite arrogant. The whole experience was unpleasant and not worth the cost associated with it.

We don’t recommend this restaurant, I am afraid!

OT
OpenTable Diner
London
2 reviews
Dined on 1 August 2021
Overall5food5service5ambience5

Excellent food and experience!

SO
vipSukO
London
5 reviews
Dined on 31 July 2021
Overall5food5service5ambience5

Personal service, great decor and great menu!

M
Martin
London
5 reviews
Dined on 31 July 2021
Overall5food5service5ambience5

Amazing food - wish I had found the restaurant before!

OT
OpenTable Diner
1 review
Dined on 31 July 2021
Overall5food5service5ambience5

Such a brilliant meal. Service was outstanding, ambience was perfect and food excellent. Stand outs - Wasabi Prawns, Seabass Hotpot, Slow Cooked Pork Belly & Crispy Duck. 100% recommend!

s
shaheerw
1 review
Dined on 30 July 2021
Overall5food5service5ambience5

Stuff were lovely and food was amazing ! I would definitely come back .

L
vipLive2eat
London
16 reviews
Dined on 24 July 2021
Overall5food5service5ambience5

Had an amazing dinner last night with wife and kids, the food was sensational, the atmosphere was great and the service was faultless. Great experience will be definitely going back there.

OT
OpenTable Diner
London
2 reviews
Dined on 23 July 2021
Overall5food5service5ambience5

Everything was perfect, especially the staff. Enjoyed the evening thoroughly. Will definitely be back soon. Thank you!

OT
OpenTable Diner
London
3 reviews