kalaRED Bar Restaurant
Well there was no atmosphere as we were the only ones there on a Saturday evening. Also, although the food tasted alright, it wasn't that hot suggesting it was not cooked just before it came to our table.
The noise from the bar downstairs wasn't an issue but we left at about 9:30pm. BTW 10% service is automatically added to the bill.
So there was nothing to encourage me to go back.
Lovely food and prompt and friendly service. The menu offers a good selection of food at quite a reasonable rate.
The staff are attentive and helpful, and the food is of a good quality.
I would recommend the restaurant, but be aware that the bar downstairs can be very noisy on a Friday or Saturday night, and the dj starts playing loud music fairly early.
Menu limited due to running out of main dishes, rest of the food was ok nothing special
Food very good but very poor service. People seated after us served before us. Prawn crackers given to most tables, had to ask for ours. One of our dishes arrived, 15 minutes later the rest of our order arrived so first dish was cold.
Not enough staff for the amount of customers.
Won’t be dining there again.
They sourced halal food for my main course only, which meant when l went to order a starter l had to order something other than the beef dumplings which l was really looking forward to. It would have been helpful to know before booking that l would have to eat a vegetarian/fish starter.
The service was very slow, however the food was nice and staff were pleasant. Many thanks
Visited on Chinese new year, obviously over booked, understaffed and poor entertainment. Ordered 2 further drinks that never arrived. Over 2.5 hours for 3 courses
Fantastic food and great entertainment for Chinese New year :)
We had a great evening here with the girls. Food was excellent so fresh and tasty and the staff were nice and friendly too. We went on a Saturday evening and it was very quiet not that spoilt our evening. Just can't understand why this is as it's the only Chinese restaurant left in the town centre now. Would definitely recommend and will go back again soon.
Been around the world, had lots of Chinese in my time. I would put this place in my top 5 places. That's A really good score.
Our friend had not been before and we'd always enjoyed our visits in the past. On this occasion the food was nice although the pork dish had some kind of odd extra/garnish that resembled a heart. The staff were friendly, polite and quick to serving our food. The downfall was towards the end of the evening after receiving the bill when we saw a mouse running up and down past our table! Although I understand it's a very old building, I work within catering and unfortunately this has put us off from returning again in the future.
Good meal here for Valentine's day. The ribs were especially nice and the prawns/satay skewers. Nice and quiet so no children to ruin the experience with noise.
Shocking service, terrible food, terrible experience. Waited over 1.5hrs for food in a quiet restaurant. No apology from manager upon complaint,do not eat here
Nice. Friendly. Quiet. Food tasted nice out good size portions. Would go again
Excellent food at reasonable prices with good attentive service. Only small downside was noise (music) from the downstair bar area (restaurant is upstairs). Would definately visit again.
We went on Tuesday night for a work leaving do, 3 out of 7 people said they didn't like Chinese/Thai/Japanese food before we went there but all 7 people said the food at Kala Red was fantastic, the best they had ever tried. We will all go back there without hesitation. The service was really good too.
The only time we saw a waitress or waiter was when we ordered our food and when it was delivered. We had to go to the bar to order more drinks and as the restaurant got busier we waited longer to see anyone in-between courses. Starter and duck was served within about half an hour however we spent at least an hour waiting for our main. I dont expect everything to arrive straight after the last course has been finished but there needs to be a happy medium. Nobody checked that everything was OK and trying to pay the bill took an age. Even though the food was nice I would not return.
This was our first visit and we were so surprised on our arrival to find that we were the only table booked for that evening. Another table was taken after we had been there for about half an hour but the dinners were a walk in booking. Service was good and Food was nice with quite large portions. Food was cooked and ready very quickly, too quickly for our liking and enjoyment so we had to ask for a break before mains were served. This is a large open Restaurant so with the lack of other dinners Ambiance was Nil sadly !!
The staff were lovely no faults there but from ordering our food it was served within about 15 minutes, there was hardly time to have settle in before being served. It felt very rushed even though the restaurant was not busy. I also suffered with upset stomach for two days after, I don't know if that is any fault of the food but I thought I should mention it seeing as I ordered prawns and how quickly they were cooked and served.