Ken Lo's Memories of China

Ken Lo’s was very nice if visiting London but it is not a restaurant that I, as a local, will rush back to as there are far better Chinese restaurants. The service was cheerful and they tried hard but there were two few waiters and it was hard to get their attention. The food, and in particular, my sweet and sour pork was a lower standard than I am used to and quite slimey. Coffee took so long that it was on the house which was a nice gesture. Disappointed as we were looking for a local Chinese to visit often.

We had a quick dinner before a film. Great service - the waiters worked together like a well-oiled machine :) food was delicious.

This was a very disappointing evening. I wanted to take a good friend for a lovely meal close to Victoria, and she had suggested Chinese. When I saw this restaurant close by, it seemed an obvious choice - but the evening was lacklustre in the extreme. I arrived ahead of my friend and opted to drink in the bar. It was hard getting the bartender's attention, and I felt ignored. When joined by my friend, she asked for a glass of champagne - and he could not understand the request. When that had come we were completely ignored. At no point did anyone come and ask if we were ready to go to our table - we eventually ended up going with our glasses in our own hands.

During the meal the service was constantly vague and very slow. And the food was incredibly UNremarkable - given the fame of the chef associated with the establishment. We had Peking duck that was ordinary - not unpleasant, but not piping hot and just 'standard'. This was followed by chicken with cashew nuts that was little better than a Waitrose version - and with the chicken being slightly tough and stringy. The sizzling seafood mainly consisted of rubber - the prawn and scallop were fine, but outnumbered. And the seasonal Chinese greens just dull.

I arrived at 7.55, my companion ten minutes later, and we left at 10.30, which was when we had finished our main course.

Very unimpressive, and I will not be returning.

My memories were good, reality poor. Expensive very average Chinese food in an outdated setting

We have been going to Ken Lo’s for years on business trips for the Crispy Duck. The best I ever had and will only order it from Ken Lo’s. If you are in London you need to go here.

I was very underwhelmed at Ken Lo's. I had heard very good things about this restaurant and was disappointed.

The food was exceptional and emitted a clean feeling ... I would go back often !

Great food and service
Always consistent

Service not professional. Food ok. But not outstanding. Dough of the dumplings way to thick.

Food was subpar, service adequate

Good service, nice traditional decor and location . Ok food - Not as good as expected

Very disappointing. I used to visit quite often and ha fond memories of the for. The layout has improved, the service was good but the food, though nicely presented, was of very pedestrian quality. We shall not be returning.

This was a "go to" place when my children were younger, as it is a Chinese restaurant that very much caters to parents and young children. The ambience is very nice - it is not too loud - and the service is friendly and approachable, which makes the dining experience good. This is in fact where my children developed a taste for Chinese food. However, the food is not creative in any respect, and quality of the food is just average at best. There is much better tasting (and better value) Chinese food to be found in many other Chinese restaurants in London. If you want to take you young children to a restaurant to enjoy average to low-average Chinese food in a relaxing and casual environment, then go for it. But if your tastes are more in the mood for creative and better-tasting Chinese fare (including dim sum), opt for somewhere else. And without children, I just can't see Memories of China having much appeal at all.

Still as good as it was the day it opened
Exceptional food and ambiance

The food is excellent and the ambiance is nice enough with attentive staff. The portions are very generous and this is of course is reflected in the price which is high, especially the Broccoli at £8.50 but also the starters. The absence now of oriental staff takes away a little from the authenticity of the place but it is still very well managed and a great place to go for good Chinese food/meal.

Food was splendid; service excellent and attentive while also being unobtrusive. We were always offered time between courses and did not feel hurried at any time, so we were able to have a relaxed and most enjoyable meal. I'd definitely recommend this restaurant to my friends.

Under new management and sadly the food was not of the same standard

Wonderful food and excellent service. My wife and I had a great time 👍

Great food, speedy service. My favourite Chinese restaurant!

it was Christmas eve and also a birthday celebration so we are a lot and it was great.

Amazing service (seriously, the best we had on our entire history of visiting London) Amazing food. Cannot recommend this restaurant enough.

Great menu and wine menu with 'non-standard' options.

Been a Ken Lo’s Customer for 20 years, always great food and great evening.

Had a most enjoyable meal in very comfortable surroundings. Would highly recommend this restaurant.

Even though I have been here before, I thought the food was pretty average this time and the service was very slow & not that good - we had a table booked at 12.30pm for lunch and left at about 3.45pm. This is far too slow for a business lunch.

The restaurant has been redecorated in a minimalist style. The ambience is relaxing and the staff are friendly and efficient.
The food is not high end, but bright and attractively presented. The cover included a large basket of prawn crackers. We ordered soup, rice and three main courses, which was about right for two persons. to drink we had China tea and the bill came to £75, which we thought reasonable for Belgravia.
Only the soups (chicken sweet corn and crab sweet corn) gave cause for concern as they were overly gloopy and virtually tasteless.

Kid-Friendly restaurant. Good food and wonderful staff.

What a wonderful Birthday dinner with close friends and family.

Superb Chinese meal...best we have eaten in a long time

Good quality Chinese food. Pretty quiet at lunchtime. Kitchen closes 14:30 so not the place for a leisurely or late lunch!

Good food high quality meat (duck pork chicken dishes ) friendly waiters

Since the day it opened, Ken Lo's successors have kept to the extremely high standard he and Mr. Butt began. Memories of China never disappoints.

Pleasant location & interior design.
Sharp service from well-managed Italian team.
London West End standard of refined (largely) Cantonese cuisine.
Chinese tea selection needs to be significantly improved.
High, consistent quality of customer experience after four decades- & not a few changes of ownership.

We went for lunch with some clients who used to live in Singapore. Although it was a little quiet and I have always thought the décor a tad sterile, there was no doubting the quality of the food, wine and indeed the impeccable service. We always love the Capital Ribs (off the bone), Sesame Prawn Toast and a real highlight the Salt and Pepper Prawns. Crispy duck is a must and perfectly shredded. On the main course probably the standout was the Chicken with Cashews, although the Singapore Noodles are a must have as well.

No signs of any feeling of dehydration after the event, showing this is fresh cooked and not full of added salt.

It's not a cheap place, but it is refined and the food is excellent - there are private rooms at the front and they are great for bigger parties.

Good late night dining. Tasty food, but the wine list is mediocre and expensive.

It has a great selection of dim sum and other appetizers.
In addition I highly recommend the monkfish with ginger and spring onions

We have been previously to Memories when visiting London and very much wanted to return. We were not disappointed. Food was excellent and service was first rate.

One of the best if not the best Chinese restaurant in London. The crispy aromatic duck is to die for.
In general modern, well served very good food, a must when you visit London.

Have been going to this restaurant for over 20 years . one of my favourites whenever I visit London .
Excellent food !! Wish they could bring some new innovative items from time to time .
Just one complaint - I always feel "rushed" - the staff does not allow us enough time to relax .They are constantly -sort of "standing on your head" .

Nice meal. Very large portions so wasted a lot. Nice staff

The usual exceptional service and delicious food. Thank you