Kites Restaurant

3.2
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226 reviews
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$30 and under
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American

Top tags:

Casual
Afternoon Coffee

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About

Kites Restaurant
Enjoy casual fireside dining with beautiful mountain views indoors or on the outdoor four- tiered terraces! Kites menu offers a great selection of everyone's all-American favorites.
Dining Style
Casual Dining
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Cuisines
American
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Hours of Operation
Breakfast
Mon–Fri 08:00–11:30
Sat, Sun 07:00–11:30
Lunch
Daily 11:30–17:00
Dinner
Mon–Thu, Sun 17:00–21:00
Fri, Sat 17:00–22:00
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Phone number
(855) 853-0234
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Payment Options
AMEX, Discover, MasterCard, Visa
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Dress Code
Casual Dress
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Executive Chef
Corey Hepburn
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Cross Street
Route 94
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Parking Details
When entering the resort, parking is on the left. Enter through Minerals main doors and head up the stairs to the left.
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Entertainment
Kites offers Friday and Saturday evening entertainment. DJ starts after 10pm.
Additional
Bar Dining, Bar/Lounge, Beer, Entertainment, Farm to Table, Fireplace, Full Bar, Happy Hour, Late Night, Non-Smoking, Outdoor dining , Outdoor Smoking Area, Takeout, View, Weekend Brunch, Wheelchair Access, Wine
What 226 People Are SayingWrite a review
Overall ratings and reviews
3.2based on recent ratings
3.0
food
3.6
service
3.2
ambience
2.6
value
Noise · Quiet
43% of people would recommend it to a friend
5
4
3
2
1
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DG
1 review
Dined on 29 September 2019
Overall 2food 2service 5ambience 2

Appetizer shrimp cocktail , wedge salad, filet mignon with fingerling potatoes and creamed spinach and a slice of red velvet cake with milk. The filet and accompanying potatoes were completely flavorless. I’ve never had anything so bland. Wedge salad came with three large wedges that were starting to wilt and only a handful of toppings, only enough to eat with one wedge, just scattered around the plate. Not chopped up over the wedge as it should be. Even the bacon was four slices of whole bacon laid on top. My room service for breakfast was also bad...... sausages unbelievably over cooked. My fiancé’s omeltte was over cooked , my potatoes were over cooked and again completely flavorless. Only reason I gave two stars instead of one was because my four shrimp from my shrimp cocktail were large and fresh , my red velvet cake was delicious, and the waitress Ari was an absolute delight. But as I watched the other wait staff working other tables, I could tell that we got lucky with Ari. She was definitely the highlight of our evening and the saving grace for that restaurant!!

EM
New York Area
2 reviews
Dined on 29 September 2019
Overall 2food 2service 3ambience 2

Food was either very average or poor- appetizers were definitely better than main dishes. Loud atmosphere and pricy for what we ordered. Steer clear of the flatbreads, both of ours we’re burnt

MB
New York Area
1 review
Dined on 28 September 2019
Overall 5food 4service 5ambience 5

Good food! Our waitress, Barbara was so nice & patient with us since we were a large group. I would definitely recommend this restaurant.

a
1 review
Dined on 30 August 2019
Overall 4food 4service 5ambience 1

Our server was delightful, and food was good , but dont look up st that hanging thing from ceiling , its loadedwith dust !
Needs a good cleaning

TN
New York Area
2 reviews
Dined on 28 August 2019
Overall 3food 3service 3ambience 3

3* because the experience was all over the place. The venue itself is casual and very nice. Our waitress was engaging and sweet, but the kitchen and bar just couldn't get food and drinks out the doors in a reasonable time frame. Chicken wings were outstanding, onion soup was very good, salads were very good, ribs were good, but the roasted chicken was awful and had to be sent back. We waited a long time to talk about dessert and coffee, and finally just bailed on that idea and got the check, which also took too long. Maybe they were short-staffed, and there was a big crowd at the bar, so maybe we'll give it another try if it looks less busy. I'd recommend it for the foods we enjoyed, but with the caveat that you might be waiting for food and service.

E
1 review
Dined on 27 August 2019
Overall 2food 4service 1ambience 3

The service is horrible. They had one waiter on the floor for over 6 tables and the poor guy was beyond overwhelmed. It took well over a half hour to get our food and our order was incorrect. Not sure what was going on in the kitchen or if they are short handed as well. It is a shame because the food was good but the poor service is just unacceptable. Very unorganized overall. Will not be returning.

DT
Philadelphia
2 reviews
Dined on 26 August 2019
Overall 5food 5service 5ambience 4

Great for breakfast, we went twice and the server remembered us and what we wanted. Food was good and there was a lot.

GD
Philadelphia
1 review
Dined on 18 August 2019
Overall 3food 2service 3ambience 3

Food was extremely bland, overpriced and poorly cooked.

J
1 review
Dined on 16 August 2019
Overall 1food 1service 2ambience 1

If you’re looking for under seasoned, over cooked, BLAND over priced food then this restaurant is for you. Do NOT go here if you have the choice.

RC
New York Area
6 reviews
Dined on 14 August 2019
Overall 4food 4service 3ambience 4

Good food but limited menu. Service was good though a little relaxed.

OT
New York Area
1 review
Dined on 10 August 2019
Overall 4food 3service 4ambience 4

Food came out a little cold a few times and was just ok, what made our experience better was a young server with a delightful accent who could not have been sweeter!

OT
Philadelphia
4 reviews
Dined on 4 August 2019
Overall 4food 3service 5ambience 4

it was easy to find and sooo glad it was open to the public and not just hotel guests!

Not a ton of options for dinner (usual American fare).

I had no room for dessert after eating my half bun, medium cooked, lettuce, tomato burger and fries! Oh, and a beer!

H
San Francisco
1 review
Dined on 4 August 2019
Overall 3food 3service 3ambience 3

The food is overpriced. I made a reservation for Brunch. It's a limited menu. I thought it would have
been a menu of more choices. We ordered eggs benedict, blueberry pancakes, cobb salad, which was basically lettuce and turkey. There was no bacon or egg added to the salad. The last thing ordered was a
cheesesteak sandwich. Also, three coffees. Total bill.....$70 dollars later. Will not be back.

JM
New York Area
1 review
Dined on 27 July 2019
Overall 3food 3service 5ambience 4

Service and ambience is was terrific. The food was just OK and portions were sparse. The price is very high for the food quality.

SG
New York Area
1 review
Dined on 26 July 2019
Overall 5food 5service 5ambience 5

Great food! Our server Ari was fantastic! We had a great experience and we will definitely be back.

AG
1 review
Dined on 25 July 2019
Overall 1food 1service 1ambience 1

Took nearly 2 hrs to recieve my dinner ( half of which was cold) on a Thursday evening with half empty dining area. Better off driving 10 mins further for fast food unless you have all day to eat

DP
1 review
Dined on 10 July 2019
Overall 5food 4service 5ambience 5

Athena our waitress was outstanding. Her customer service skills made us feel wonderful,welcome and special. She should be highly commended.

SD
New York Area
1 review
Dined on 9 July 2019
Overall 1food 1service 1ambience 3

Order three steaks, my husbands came out well done and cold. My daughters filet was cooked as she requested but no flavor and side dishes were cold. My filet was well done and I sent it back, waitress I'm sure is a very nice young lady but didn't seem to care that my family ate while I waited. Second stake was not cooked medium rare and there was no flavor. My son ordered chicken fingers and French fries and since it was only available on the kids menu and the order was small he doubled the order that came out on two separate plates for one person. It was a $200 bill that was not worth it and there was absolute no care by the staff. While they did take the cost of my stake of the bill, which I didn't care about, our family dinner was not enjoyable. I would not recommend.

N
New York Area
10 reviews
Dined on 8 July 2019
Overall 2food 2service 2ambience 2

Service was very slow, we got appetizers about an hour after bring seated, the food was ok if you are starving. The kids' chicken fingers and zucchini sticks were overcooked (breading was very dark brown looking).

OT
1 review
Dined on 8 July 2019
Overall 2food 2service 3ambience 2

We ordered steaks cooked medium. When they put it on the table we knew it wasn’t cooked properly. My wife’s filet mignon came out raw. We asked to cook it more and it came back the same. After that we asked them to butterfly it and it came back very WELL done. My strip steak came out “closer” to medium but still needed to be recooked.

They took my wife’s off the bill but we would have much rather paid and not had an issue.

OT
New York Area
23 reviews
Dined on 27 June 2019
Overall 2food 1service 4ambience 2

Food was terrible. Meatloaf virtually inedible . Crudités old. (Celery should be crisp, not wobbly.).

m
Chicago
8 reviews
Dined on 26 June 2019
Overall 1food 2service 1ambience 2

Service is slow and horrible. The entire staff needs to be trained. Horrible food as well. So over priced fir the area. Save your money and go to McDonald’s

EH
New York Area
1 review
Dined on 16 June 2019
Overall 5food 5service 5ambience 5

The food and service was amazing! Wonderful staff, and it was right upstairs from our hotel. Would definitely go there again!

OT
Philadelphia
2 reviews
Dined on 26 May 2019
Overall 3food 3service 4ambience 4

We were upset to learn that breakfast was a buffet and not the normal menu. The “buffet” was very small- scrambled eggs, potatoes (which were cold), bacon/sausage, and waffles/pancakes. There were some pastries as well, but nothing was like WOW. You could order omelets, which were good. Otherwise I was not impressed.

N
New York Area
7 reviews
Dined on 25 May 2019
Overall 3food 2service 4ambience 3

We live up in the area of the restaurant, so we know that the views and setting are very nice.
The service and ambiance was above average but the food was mediocre.
In my experience, it was a disappointment.

SP
New York Area
10 reviews
Dined on 24 May 2019
Overall 1food 1service 3ambience 2

The server was sweet and kind. However, the food was terrible, and it was a long wait to get everything. I do not recommend, especially for what you're paying.

OT
Philadelphia
2 reviews
Dined on 19 May 2019
Overall 1food 1service 2ambience 3

If I could give this restaurant zero stars, I would. Where to begin? First, we ordered the fried Mac and cheese as an appetizer. The menu said Mac and cheese with marinara sauce. We don't eat pork. One bite and it was obvious there is bacon in the fried Mac and cheese. This should have been labeled as such.

I ordered a burger cooked medium. I got a well done burger. My wife ordered the lasagna- it was awful! It had soggy bread crumbs on top. She is a lover of all things cheese and this had the worst tasting mozzarella and ricotta cheeses on it. It didn't even taste like cheese. Worst of all, she could taste freezer burn.

This is objectively bad food at any price, but the meal was not cheap.

Also the keg of the beer I was going to order was kicked, and the soda was $4! Bottled beer was $5. Help me understand how a restaurant can charge $4 for a fountain soda.

Would not recommend.

I don't usually write yelp reviews. This might be my first - but this experience warranted a review.

MC
1 review
Dined on 18 May 2019
Overall 3food 1service 3ambience 3

My girlfriend and I were at the grand cascade resort. We made a reservation at Kites. I ordered the burger, which was good and my girlfriend ordered the buffalo chicken focaccia,which was terrible. The chicked was poor quality and every thing was cold. It wasn't until we were done eating the my water got refilled. When we told the waitress about my girlfriend's meal she made no remarks, so asking if she wanted something else and no attempt to take it off the check. Stay clear. There are better alternatives outside the resort 5 minutes away and have the price.

LP
New York Area
1 review
Dined on 15 May 2019
Overall 5food 5service 5ambience 5

Food was excellent as always. Will be returning again soon.

TW
1 review
Dined on 2 May 2019
Overall 3food 2service 3ambience 3

Considering the cost of crystal springs and the cost of the items on the menu, I was very very disappointed. I never write reviews, particularly poor ones, but really had high expectations being that the resort itself is very popular and raved about. The prime rib was fatty, the potatoes lacked taste. The penne vodka tasted like Jar sauce. My son's chicken fingers were good. Service was very mediocre. Took a while to get a drink. Since it's the only restaurant on premises at that hotel, we had no choice but to return for breakfast. My omlette was okay. My son's waffle had a sour after taste which we sent back, and my husband had the eggs Benedict which was so gross. The egg was terrible. If we were to return we'd look to dine at the other hotel.

JH
1 review
Dined on 25 April 2019
Overall 3food 3service 2ambience 3

The food pretty good and while our server was very nice we did a lot of waiting. We went for prime rib night. The rib was cut thin, I had mashed potatoes and broccoli rabe which I enjoyed. They forgot to give us our salads and they brought them out after our main course was served. Ice cream was the dessert and was very icy. The restaurant wasn't very crowded when we got there and they had a live band playing.

LD
Philadelphia
1 review
Dined on 24 April 2019
Overall 2food 2service 2ambience 2

Kites restuarant is nicely located in the Minerals hotel. We were greeted quickly, sat quickly because no one was seated. I had my so with me, 7 years old. Did not have crayons for him. The seat was in the sunlight and no way to shade.
Food options were limited and expensive. I was not advised of the upcharge for my fries. My 18.00 burger didn't come with any. I saw our server one time the whole time after food was served by a runner. My burger was made wrong. Couldn't ask for other condiments. My sons pizza was gross. The drinks were good, but expensive. 14.00 for non top self martini and 10.00 for a well drink
We will not go again.

JM
New York Area
1 review
Dined on 24 April 2019
Overall 2food 1service 5ambience 4

Waitress was excellent. Food was god awful and very expensive! Not worth it.

KH
1 review
Dined on 23 April 2019
Overall 5food 5service 5ambience 5

My daughters and I had a wonderful time at Kites. Our waitress was beyond fantastic! The food was great, but our waitress made the experience for us! The atmosphere was nice, but not too stuffy. We weren't the only table with children, but it didn't feel like a night out at a kiddie restaurant.

OT
New York Area
1 review
Dined on 19 April 2019
Overall 3food 3service 4ambience 3

The food was ok. Dinner and lunch menu was the same. Stayed at Minerals Hotel for two nights but had to go out for dinner the second night for better food.

C
New York Area
18 reviews
Dined on 12 April 2019
Overall 4food 4service 5ambience 5

Took the kids to minerals hotel for long weekend. So we ate at Kites. First time. Our server was so nice and helpful. Kids loved her. We would come back.

OT
New York Area
1 review
Dined on 6 April 2019
Overall 5food 5service 5ambience 5

Mother daughter get away

GF
1 review
Dined on 23 March 2019
Overall 5food 4service 5ambience 5

We were unsure about having dinner there after reading various reviews. However, dinner on our 28th anniversary was a hit. Waitress was very nice. The bartender kept trying to locate the best wine I was looking for. Our penne vodka with shrimp and hamburger was very tasty. Alot for the price. I recommend it.

OT
New York Area
1 review
Dined on 16 March 2019
Overall 5food 5service 5ambience 5

The salmon dish was incredible! The best i ever had!

JO
1 review
Dined on 15 March 2019
Overall 5food 5service 5ambience 5

Kites was an incredible place to eat. My girlfriend and I thoroughly enjoyed our food and time there.

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