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Kona Grill - Plano, Plano, TX

Kona Grill - Plano

3.6
3.6
1602 Reviews
$30 and under
American
Welcome to Kona Grill Plano, located at West Plano Village. Kona Grill is a classic American Grill with great steak and seafood - complemented by the best choice of sushi and margaritas at any grill in America. Kona Grill features a global menu of contemporary American favorites, award-winning sushi, and specialty craft cocktails in a polished, casual atmosphere. From brunch & lunch to dinner & happy hour, the restaurant offers a range of freshly prepared dishes from the grill, seasonal menu items and fan-favorite dishes across all dayparts. Kona Grill offers both indoor and outdoor patio dining at all its locations, $3, $6, $9 happy hour offered weekdays & NEW weekend brunch, guided by a passion for quality food and exceptional service.



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2 people

19:00


Booked 7 times today

Order delivery or takeout

Additional information

  • Dining style
    Casual Elegant
  • Price
    $30 and under
  • Cuisines
    American, Sushi
  • Hours of Operation
    Brunch Sat, Sun 09:00–14:00 Lunch Mon–Fri 11:00–14:00 Dinner Mon–Thu 14:00–00:00 Fri, Sat 14:00–01:00 Sun 14:00–23:00 Happy Hour Mon–Fri 14:00–18:00 Mon–Thu 21:00–00:00 Fri, Sat 21:30–01:00
  • Phone number
    (214) 945-2500
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress Code
    Casual Dress
  • Executive Chef
    Brandon Booth
  • Catering
    Catering available for delivery & pickup through EZ Cater at: https://www.ezcater.com/catering/search/145906770
  • Area
    Plano
  • Cross Street
    West Parker Road
  • Parking Details
    Private Lot
  • Additional
    Bar/Lounge, Beer, Cocktails, Corkage Fee, Counter Seating, Full Bar, Gluten-free Options, Happy Hour, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeaway, Weekend Brunch, Wheelchair Access, Wine
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What 1,602 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.6
3.6 based on recent ratings
  • 3.7Food
  • 3.8Service
  • 3.8Ambience
  • 3.2Value

NoiseModerate

Loved For

  • Dallas - Fort Worth

    Most Booked 1000-Point Tables

1,602 Reviews
  1. LUVBOBS

    Dallas

    4 reviews

    3.0

    4 reviews

    Dined 3 days ago

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 3
    While the food was fine, service a little slow and upholstery on the booth seat back could do with some cleaning and attention, this was a middle of the road dining experience. We left thinking it is not a restaurant we would add to the to do again list. Not exactly bustling for 7:30 on a Saturday night might be an indication of it’s popularity?

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  2. OpenTable Diner

    San Antonio

    1 review

    2.0

    1 review

    Dined 3 days ago

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 1
    Food was mediocre and priced as a nicer place. Cheapest item was a burger at over $20. Most plates were $35-$50. My Daughter got a Jones bottled soda at $9. Our server didn’t bring out side plates for the appetizer and our bar drinks sat for 10mins before I asked a manager for the plates and he brought over our drinks as well.

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  3. GregD

    Dallas

    12 reviews

    vip
    4.0

    12 reviews

    Dined 3 days ago

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5
    The food was good and the service was excellent, however we ordered sushi and was told that they were overwhelmed? It was Saturday at 7pm and the restaurant was not overly crowded. If a person goes to Kona Grill they should expect sushi and the restaurant should be prepared for that especially for a Saturday evening. This was my second time going and the first time I went I didn't have this issue so I'll chalk it up as a fluke, but it was disappointing.

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  4. OpenTable Diner

    Nashville

    1 review

    3.0

    1 review

    Dined 4 days ago

    1. Overall 3
    2. Food 2
    3. Service 5
    4. Ambience 5
    Food was decent. Have tasted better sushi in this area.

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  5. werfoodies

    Dallas

    39 reviews

    vip
    4.0

    39 reviews

    Dined 4 days ago

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    They’ve changed the rice and added some sort of bean that I didn’t like. It also had WAY too much egg in it, and it tasted very different from the last time we dined there. $9 seems a bit high for rice of that portion size and without any meat in it. We had a server who had only been there a short time, so once he gets familiar with things, I’m sure he’ll be great. Glen was very pleasant and did a great job keeping up with removing dirty dishes, which was much appreciated due to the small table surface. The rolls should have been rolled tighter.

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  6. MiltonC

    Dallas

    3 reviews

    2.0

    3 reviews

    Dined on 17 February 2024

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 2
    Truly not worth the price. Our group of six will probably never go back.

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  7. OpenTable Diner

    Greater Boston

    2 reviews

    1.0

    2 reviews

    Dined on 15 February 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 2
    Had a Bad experience on valentines day, starters arrived an hour later.. food was not that good, bland entree worth $40.. Overall the food was not worth $100.. would not recommend anyone..

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  8. OpenTable Diner

    Dallas

    1 review

    2.0

    1 review

    Dined on 15 February 2024

    1. Overall 2
    2. Food 2
    3. Service 4
    4. Ambience 3
    I’m assuming it was because of short staffing during Valentine’s Day but the staff was all over the place and it just seemed like they didn’t have enough people to work that day. Staff was nice and accommodating so great work on them for getting things done in a hectic environment

    1 person found this helpful

  9. OpenTable Diner

    Dallas

    1 review

    5.0

    1 review

    Dined on 15 February 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    Very nice restaurant, but small amount of food for the price.

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  10. KellyA

    Dallas

    3 reviews

    1.0

    3 reviews

    Dined on 15 February 2024

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 1
    I understand that it was Valentines Day & busy, but that is no excuse for the poor service. Waited 15 min for the first glass of wine. Almost 45 min for the 2nd and had to ask. Was never asked if we wanted another glass, never topped off our water glasses. Waited nearly 30 min for appetizer to arrive then had to ask for napkins and silverware and appetizer plates. When we had been there an hour we were asked if we were ready for our check.....um, NO....we were still waiting on the entree to arrive! How in the world does a server not know that her table has been there over an hour and still waiting on entree and thinks we need our check??? 3 times we asked about the entree and were told "let me go check"... I ordered surf and turf and they upsell some garlic butter for $9. My plate arrived with the steak and lobster roll. No green beans that are listed on the menu and no $9 garlic butter. Had to ask again for both. both were later dropped off on seperate plates with a "here you go". By the way, we ate our lobster rolls with our fingers since we were never offered chopsticks or soy sauce. Our bill was $183 before the tip. Well over $200 with tip. They were not short staffed...was saw many workers walking around with drinks trying to figure out which table ordered them. We saw several servers having to take food back to the kitchen that was apparently wrong. We watched a manager going from table to table because plenty of very unhappy diners. Seriously Kona Grill absolutely failed. It was a busy valentine night, but not much different than any Friday or Saturday night at any decent restaurant in DFW. There are so many places to choose from in DFW/Plano/Frisco....I doubt we'll be back to Kona Grill.

    1 person found this helpful

  11. Disappointed

    Dallas

    1 review

    1.0

    1 review

    Dined on 15 February 2024

    1. Overall 1
    2. Food 2
    3. Service 2
    4. Ambience 3
    Had the worst experience at this restaurant. Food was not cooked correctly. Ordered drink was not available and was informed after 20 minutes. Overall would not eat at this establishment ever again. I rather go to Seasons52. Their food selection is good, as well as the price, and service.

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  12. Quehefner

    Dallas

    4 reviews

    4.0

    4 reviews

    Dined on 15 February 2024

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 4
    I sit at the bar becasue the service is so good there. Chance is very attentive and detail oriented.

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  13. gd76

    Houston

    1 review

    1.0

    1 review

    Dined on 15 February 2024

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 2
    Was there on Valentine service was average and slow, but the food wasn’t the best

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  14. OpenTable Diner

    Dallas

    1 review

    1.0

    1 review

    Dined on 15 February 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 3
    Service terrible and food not much better Took 25 minutes to get drinks. Dinner was served 10 or so minutes apart so we did not actually have Dinner together. Nice facility but poorly run

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  15. OpenTable Diner

    Dallas

    1 review

    2.0

    1 review

    Dined on 15 February 2024

    1. Overall 2
    2. Food 3
    3. Service 3
    4. Ambience 1
    Wife and I went for Valentine’s Day. Pretty disappointing time there for $150 for 2 drinks and shared sushi. They were unable to bring us our shrimp appetizer - apparently the kitchen was too backed up. There were 2 lights above us that were going out so they flashed on and off the entire hour plus we were there; the table was unbalanced and wobbly until I fixed it w a napkin; they put blue cheese stuffed olives in my wife’s cosmo; they brought us 1 water when we asked for each of us to have a water so I guess they expected us to share. This looks like incapable management and very poorly run. I do not recommend going there any time that it might be busy.

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  16. stevenH

    Dallas

    1 review

    2.0

    1 review

    Dined on 15 February 2024

    1. Overall 2
    2. Food 1
    3. Service 3
    4. Ambience 5
    Had to send steak back over cook , and both ribeye were tough,

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  17. OpenTable Diner

    Dallas

    10 reviews

    vip
    5.0

    10 reviews

    Dined on 15 February 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    I was a great experience. My party and I enjoyed our Valentine’s Day.

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  18. OpenTable Diner

    Kansas City

    1 review

    1.0

    1 review

    Dined on 15 February 2024

    1. Overall 1
    2. Food 4
    3. Service 1
    4. Ambience 4
    Horribly slow for a restaurant like this. Starter alone took little over an hour. Food did taste great tho.

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  19. TravisH

    Dallas

    2 reviews

    2.0

    2 reviews

    Dined on 11 February 2024

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 3
    Steaks just weren’t good for 40$+ they didn’t taste like they were even seasoned.

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  20. OpenTable Diner

    Jacksonville

    5 reviews

    5.0

    5 reviews

    Dined on 11 February 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    The food was very tasty, we had the dinner menu. The stake was well cooked to our taste and very juicy The starters (meatballs) were so delicious Overall the meal was very tasty Ambience just perfect

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  21. MichaelK

    Dallas

    3 reviews

    vip
    1.0

    3 reviews

    Dined on 11 February 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 3
    Poor service from the moment we arrived at the hostess stand. No server greeted us for what seemed like 10 minutes. 10 more minutes to get a coke and an ice tea, the delivery of which was prompted by a visit by the floor manager. Meals came out at different times and the one delivered first arrived with the wrong salad dressing and protein (obviously sent back). Ultimately the manager apologized and comped the meal.

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  22. OpenTable Diner

    Dallas

    1 review

    4.0

    1 review

    Dined on 7 February 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    we went for happy hour! bites were small but good! the potstickers were 100% our favorite - we got a sushi roll (crab crunch) that was really good, the sliders, and the ribeye meatballs were all tasty! didn’t love the spicy tempura shrimp, thought it was a bit citrusy for us but shrimp was cooked so so well!! the whole vibe of the place was great too!

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  23. OpenTable Diner

    Pittsburgh

    1 review

    2.0

    1 review

    Dined on 5 February 2024

    1. Overall 2
    2. Food 2
    3. Service 4
    4. Ambience 3
    The food was disappointing, especially since everything on the menu including appetizers is $20+.

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  24. travist

    Dallas

    9 reviews

    2.0

    9 reviews

    Dined on 4 February 2024

    1. Overall 2
    2. Food 1
    3. Service 3
    4. Ambience 3
    Came in on a saturday, wasn't crowded, ordered the sliders as an appetizer. the burger meat itself tasted like what you get at Braums.. got the big island ribeye steak, for entree, which was cooked on an underheated grill. .. the temperature of the steak was fine but it was cooked too low so there was no caramelization on the outside, kind of a weird grey color instead. Think waffle house griddle steak. the butter they put on top of the steak was awesome though. the garlic fingerling potatoes were smashed for artistic flair but were nothing to write home about. Miso mashed potatoes could have been called mashed potatoes, couldn't taste anything out of the ordinary. the mac and cheese had remnants of KFC with the grainy cheese sauce and pasty feel. I recognize that this is a restaurant better known for the asian/seafood and sushi so take my recommendation with a grain of salt. if you go here, don't get the steaks/sides, get their sushi.

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  25. OpenTable Diner

    Dallas

    4 reviews

    vip
    5.0

    4 reviews

    Dined on 3 February 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4
    Great birthday celebration. Great service from Jalen.

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  26. OpenTable Diner

    Dallas

    14 reviews

    vip
    3.0

    14 reviews

    Dined on 29 January 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4
    I regularly eat at Kona but was disappointed with this visit. The food was somehow off, as well as the service.

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  27. OpenTable Diner

    Dallas

    1 review

    4.0

    1 review

    Dined on 28 January 2024

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 4
    The salmon crudo was not good. Lacking in salt and acid. Not a good dish

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  28. DeeAnnRainwater

    Dallas

    2 reviews

    3.0

    2 reviews

    Dined on 28 January 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3
    The items we ordered were ok. I’ve definitely had better sushi but still it was not bad. The restaurant esthetic was nice and clean, except for the paper menus , were stained. Service was sluggish. The value was not great. Very pricey for just ok food.

    1 person found this helpful

  29. JenJen

    Dallas

    33 reviews

    vip
    4.0

    33 reviews

    Dined on 28 January 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 3
    There were great things like the meatballs and some kinda lacking things like the calamari.

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  30. AnTK

    Dallas

    8 reviews

    vip
    1.0

    8 reviews

    Dined on 25 January 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 3
    I would never eat there again. It was for my twin daughters’ birthday dinner. What an awful experience.

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  31. Nati

    Dallas

    1 review

    5.0

    1 review

    Dined on 22 January 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Mr. Mark was charming and went above and beyond to make sure everything was perfect for my meeting with my client, and I will take all my clients to this particular Kona from now on.

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  32. PCPlano

    Dallas

    16 reviews

    vip
    4.0

    16 reviews

    Dined on 12 January 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 5
    Food was delicious! Many choices for entrees. Service a bit lacking.

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  33. skinnyfoodie

    Dallas

    40 reviews

    4.0

    40 reviews

    Dined on 1 January 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Our server was great and very attentive. The food was good and a good value for happy hour

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  34. emilym

    Columbus

    1 review

    1.0

    1 review

    Dined on 1 January 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 2
    Had a reservation but still didn’t get seated for 25min. Didn’t see a server for 20min after being seated. Had to get all drinks from bar. Tried to order as quickly as we could knowing it was going to take a while. Three people got their food, ten minutes later two more people got their food. My friend ordered a ribeye but was given a ny strip. They took his plate. Ten minutes later they bring back THE SAME PLATE OF FOOD. Literally, the same steak, same potatoes…etc. my food came last and it was meh. No apologies from the manager for the terrible service. Our server was very apologetic and very sweet. She clearly had a lot on her plate and did well under the circumstances. Can’t remember the last time I had such bad service.

    1 person found this helpful

  35. BrandonA

    Dallas

    6 reviews

    1.0

    6 reviews

    Dined on 1 January 2024

    1. Overall 1
    2. Food 2
    3. Service 3
    4. Ambience 1
    I understand New Years Eve is big. 45 minutes for water by the manager and no apology. Food was not good. Our waitress was great.

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  36. OpenTable Diner

    Dallas

    42 reviews

    vip
    3.0

    42 reviews

    Dined on 30 December 2023

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4
    It was an overpriced meal, portion sizes were small. Our waiter was really nice though!

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  37. LanesaS

    Dallas

    14 reviews

    5.0

    14 reviews

    Dined on 30 December 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent food and great service!! They have a varied menu that will appeal to everyone.

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  38. LaFemmeco

    Dallas

    32 reviews

    vip
    5.0

    32 reviews

    Dined on 29 December 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Kona was so delicious I had Seabass. Our waiter DeJohn was attentive and friendly.

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  39. ChristopherR

    San Francisco

    124 reviews

    4.0

    124 reviews

    Dined on 27 December 2023

    1. Overall 4
    2. Food 5
    3. Service 2
    4. Ambience 4
    SERVICE IS OFF 100% OF THE TIME. SLOW OR BUSY, SERVICE IS OFF. I ONLY RETURN BECAUSE MY WIFE LIKES THE FOOD. LAST NIGHT THE RESTAURANT WAS LESS THAN HALF FULL. OUR SERVER NEVER RETURNED TO REFILL DRINKS. SHE WENT 30 MINUTES BETWEEN CHECKING ON US, AT ALL. SHE CAME BY AND SAID OUR TABLE WAS SITUATED AT THE PERFECT PLACE TO NOT CATCH HER ATTENTION, THEN CONTINUED TO NOT CHECK ON US. NEVER GOT A SINGLE REFILL OF TEA. MY WIFE HAD TWO MOJITOS, BOTH BAD. SHE SENT BACK THE SECOND AND THE SERVER MADE SOME EXCUSE ABOUT BEING "DOWN A BARTENDER," THE MANAGER FILLING IN AND HOW HE WAS "TOO BUSY" TO TAKE THE DRINK OFF OUR BILL.

    1 person found this helpful

  40. OpenTable Diner

    San Francisco

    1 review

    vip
    2.0

    1 review

    Dined on 26 December 2023

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 2
    Too cold in the restaurant. They adjusted but then it got too hot. Then they turned the air back on.

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Safety precautions

  • Cleaning & sanitising

    • Surfaces sanitised between seatings
    • Digital, disposable or sanitised menu provided
    • Common areas deep-cleaned daily
    • Sanitiser or wipes provided for customers
    • Contactless payment available
  • Screening

    • Sick staff prohibited in the workplace

FAQs

You can order delivery directly from Kona Grill - Plano using the Order Online button. Kona Grill - Plano also offers takeout which you can order by calling the restaurant at (214) 945-2500.

Kona Grill - Plano is rated 3.6 stars by 1602 OpenTable diners.

Kona Grill - Plano does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people

19:00


Booked 7 times today

Order delivery or takeout

Google Map for Kona Grill - Plano

5973 W Parker Rd, Plano, TX 75093

Additional information

  • Cross Street
    West Parker Road
  • Area
    Plano
  • Hours of Operation
    Brunch Sat, Sun 09:00–14:00 Lunch Mon–Fri 11:00–14:00 Dinner Mon–Thu 14:00–00:00 Fri, Sat 14:00–01:00 Sun 14:00–23:00 Happy Hour Mon–Fri 14:00–18:00 Mon–Thu 21:00–00:00 Fri, Sat 21:30–01:00
  • Price
    $30 and under
  • Cuisines
    American, Sushi
  • Dining style
    Casual Elegant
  • Dress Code
    Casual Dress
  • Parking Details
    Private Lot
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Executive Chef
    Brandon Booth
  • Additional
    Bar/Lounge, Beer, Cocktails, Corkage Fee, Counter Seating, Full Bar, Gluten-free Options, Happy Hour, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeaway, Weekend Brunch, Wheelchair Access, Wine
  • Phone number
    (214) 945-2500
  • Catering
    Catering available for delivery & pickup through EZ Cater at: https://www.ezcater.com/catering/search/145906770
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