La Bettola di Terroni
I have been here a few times, and when it's not busy it is ok. But tonight there were 2 shows on, and the place was packed. The service was average (they didn't ramp up their staff to handle a full restaurant), and the black truffle pasta that I have ordered at least 20 times in the past was not up to standard. It was the first time I was disappointed in the dish. It was a VERY small portion, compared to what I have had many times in the past, the sauce tasted off, and the truffles didn't blend in at all - the pieces were too large, and stiff. A very disappointing experience compared to what I was expecting.
Fabulous food and coffee. Lamb ragu was full of flavour and not fatty! Homemade pasta was just right in texture, sauce and cheese.
Wonderful cappucchino to finish
The food was great, as usual. It was served professionally and with little fuss. Always a great experience. Good value and a nice turnaround for a business lunch.
Food was disappointing, pizza was dry and my charcuterie tray had what tasted and looked like deli ham from Loblaws. For $24
This has been about our 4th time here. Wonderful
service, wonderful wines by the glass and nice atmosphere. Their pizza is always outstanding. Tonight I decided to have their spaghetti with vongole (clams). Should have stuck with pizza. The sauce lacked flavour and was a disappointment. The panna cotta made up for it. It is delicious and so are their espresso. drinks.
Hi Breezey, thank you for your thorough review. We appreciate our guests feedback. We will be sharing this information with our management team of La Bettola di Terroni. We hope to see you again in the future.
Great food quality and excellent knowledgeable service
Hi Tom, thanks for acknowledging our quality of food and level of service! We hope to see you back at La Bettola soon!
First time at this restaurant prior to going to theatre. Food was very good. Sat at bar and the woman at the bar was very attentive. Fun energetic atmosphere.
Hi Monica, thank you for your positive feedback. We will be sharing your comments with the bar and management teams! We look forward to your return.
Reserved table was not ready, food was desperately slow, one hour before salads arrived. all the tables around us were served well before us. We didn’t have time to have dessert or coffee but the tables around us did. My fresh pasta was undercooked, all four of us found our food oversalted. The washrooms were disgusting. I have never had a restaurant experience as poor as this evening, I Will not go back. I hope it was not their norm.
Yes recommended with caveats...noise level high, congested, service abrupt and uneven.
Hi pure, thank you for your feedback! We will share your comments with our management team. Please note that during the theatre rush the atmosphere can be quite festive at La Bettola di Terroni.
Gluten free options available in pasta & other appetizer & market fish courses. Had the Atlantic salmon with morel mushrooms & cauliflower purée. Delicious, but a smallish portion.
Hi there, thank you for your review. We appreciate our guests feedback! We hope to see you back soon at La Bettola di Terroni :)
two of us had the same dish and there was huge inconsistencies with the two. Mine was floating in sauce and the other dish barely had any.
My waitress was rude and walked away from me when I asked for cutlery to eat my food. The calamari needs a dipping sauce and the shrimp smelled very fishy.
Hi Okaykk, we apologize for the service you received, this will be addressed with management. We do stand by the quality of our ingredients . Our pasta is made in house daily, our flour is imported from a third generation family run mill in the Marche region of Italy and our olive oil is made of 100% Coratina olives and made by a family friend in Italy who has many fields dedicated to the its production just for us. We hope you consider dining with us again in the future.
Service was a little slow but overall an amazing experience. The food was outstanding
Hi Robboyko, thank you for your review on La Bettola! We look forward to your reutrn in the future!
The service was not friendly or pleasant whatsoever. She seem to get chatty when it was time to pay the bill perhaps hoping for a larger tip. The food was not good at all but we were all too afraid to let the server know as she was seriously not friendly. Perhaps she was having a bad day !!!
Hi HeatherR, thank you for your review. We're disappointed that this was not addressed in the moment with a manager on duty who could have turned this around on the spot. We hope you reconsider dining with us and know that managers are always there to assist. Thanks and have a nice day!
We were very well taken care of... On our way to 'Come From Away' at the Elgin Theatre so concerned with turnaround time. First impression was the great pulse in the restaurant. Seated very quickly. Very engaged and informative server. Food was outstanding. Three shared apps were perfect. 10/10 will definitely be back.
Hi MarkM, thank you for your review on La Bettola! We appreciate the kind words and will share this information with the server that day. We look forward to seeing you back in the future! Have a nice day :)
No food choice, pricey and low quality ingredients
Hi nickv, thank your for your review on La Bettola di Terroni. For the last 27 years we have stood by the quality and consistency of our menu and what we offer. Our prices are reflected in the high quality of ingredients that are used in every dish. We hope you consider us again for you next authentic Italian dining experience so we can show you everything La Bettola has to offer. Thanks, and have a great day!
Other the pizza, the food wa not good. Very noisy, the tables were very very closed to each other. Service was terrible, and the waitress were rude.
Sorry, I was very disappointed.
I'll never go there again
Hi JetaH, we are sorry to hear you did not enjoy your experience with us. La Bettola di Terroni is usually a crowd pleaser for many of our guests. Weekends are typically busy which explains the full restaurant and festive atmosphere. Please note that there is always a manager on duty to assist guests with any immediate concerns. We hope you reconsider dining with us in the future. Thanks and have a nice day :)
The food and service was good. My only complaint would be the condition of the washrooms. They were so dirty and gross!! Especially the men’s washroom. It had black dirt all over the vanity and toilet. They are also very small and uncomfortable to use. For a restaurant this nice, the washrooms really should be redone and be able to accommodate more than 2 people at once. There was always a line up outside the washrooms because there’s only 2 in the whole restaurant, which is ridiculous for a restaurant of this size.
Hi Tree, thank you for your comments and feedback, we will be sharing this with management. There are a total of four washrooms in the restaurant (two at the front near the host desk and two at the back). A host would be happy to direct you to the other bathrooms in the future. We hope to see you back at La Bettola di Terorni soon. Thanks :)
La Bettola has delicious food at reasonable prices. Great for a work luncheon.
Hi MLMgr, thank you for your 5-star review! We hope to see you back at La Bettola soon :)
My friends and I waited 45 minutes for our order which consisted of 2 salads, 1 order of fried calamari and 1 pizza. There were other people who came after us and got their orders delivered way earlier than us. I didn’t feel as a valued customer.
Hi AakankshaS, thank you for your feedback. We will be sharing this information with our management team. We never want any of our customers to feel like they are not valued. Thanks again and have a nice day.
I have been there several times and always enjoyed the food and service. This time was a disappointment, our server was not attentive at all. She asked for our order twice, food was delivered to wrong table and we pored our own wine. Did not meet our expectations.
Hi NicoleD, thank your for your review and mentioning that you have visited La Bettola many times before. We value our regulars feedback. We will be sharing this with management and it will be reviewed internally with service staff. Thanks and we hope to see you back again.
REALLY enjoyed our dinner! Would go back in a nano-second, if only I lived in the area.
Hi LaurieL, thank you for your kind words on La Bettola di Terroni!! We're so happy to hear you enjoyed your dinner. We look forward to your return in the future :)
I’ve been to many of the Terroni restaurants in Toronto and was excited to try this restaurant with my friends. The food was good, unfortunately the customer service put a damper on the whole experience. The waitress was not engaged (half listening) when we were ordering our food and seemed bothered when we had questions about the menu. I am also aware that many restaurants do not modify the contents of a dish, as it is important for the composition/integrity of the dish. However, I have never had issues removing ingredients due to dietary restrictions or preference in taste. I acknowledge if the ingredients were already mixed up together and could not be separated that it would be difficult to do. But when it is a salad that was not mixed together and made from scratch, it was quite shocking to hear I could only remove one item and not two. I told her I wasn’t going to eat the second ingredient and that it was just wasting food. She said it is important for the composition of the plate. Thus, I guess the restaurant has no problem wasting food, in return for the plate “looking good”. My friends and I have season tickets to the theatre and we dine at the restaurants near there quite frequently. This will definitely be a restaurant that we will NOT put in our rotation.
We made a reservation for dinner pre theatre. Drove 150 km and were slightly late. We were given a list by an agent of our bank of five restaurants near the Elgin (hadn't been to any of them).We (I) picked this one out of a hat. What can go wrong with an Italian restaurant? Answer:- plenty!
My wife ordered salmon. It was dreadful and was sent back. My pasta was partially cooked. The wine was indifferent. As was the service although the waitress did manage to seem somewhat embarrassed.
My wife, a retired caterer, said I love good food. ‘Nuff said.
Hi there, thank you for your 5-star review and kind words. We look forward to having you both again at La Bettola. 'Nuff said ;)
Food was amazing - but the service was terrible. Slow and disengaged.
Prior to our theatre night we were looking for a nice place for a meal and wine.
Owner recommended a wine we had never tried and the selection was wonderful
Our server was very gracious and did not rush us along. She spent the time to ensure we were selecting great choices for our likes.
We were fortunate to have a table to ourselves rather than the open table seating.
Overall we would recommend to our friends and we will all return when we are in town again.
Hi there, thank your for your positive review. We're happy to hear you enjoyed the service and food La Bettola has to offer! We hope to see you in the near future. Have a nice day :)
The homemade pasta is a delight and the appetizer Caprese, and gelato dessert amazing. Wine list confusing as just can't tell what is semi dry or earthy based on Italian wine description. Quaint atmosphere...a little loud at first but able to talk at a small table. The waitstaff felt it was her obligation to correct every pronunciation we made when ordering. I don't speak Italian..I am from the US. Never had someone correct me not only on food names like Caprese and Orchiette pasta but on the
pronunciation of the theater we are going to following dinner. Hope she gets some kick out of making fun of paying customers. Yikes!
Very Italian restaurant. The waiters know their food.
Hi KevinK, thank you for your positive review and feedback. La Bettola takes great pride in our curated menu. We hope to see you back soon :)
Excellent dinner - we shared the charcuterie board, panzanella salad and a pizza. Delicious! We chose to sit at the bar and the bartender was very friendly. It was the perfect end to the day.
Hi MamaK, thank you for making our week with your positive review! We will pass the compliments on to La Bettola bartender. We hope to see you back soon :)
The Bettola never disappoints. Excellent and genuinely Italian cooking (Italian family here) in a lively and unpretentious atmosphere with friendly efficient service. Very good price/quality relationship. My favourite of the Terroni group too
Hi Brian, thank you for your wonderful review on La Bettola. We appreciate your kind words. We hope to see you again in the near future!
Food was very good, tables a little close but our waitress was seen often.
Hi MaryS, thank you for your review. Weekends are often busy with many theatres close by making the space feel a bit smaller. We're glad you enjoyed the food and service. We hope to see you back in the future :)
The food was fantastic. Would definitely recommend!
Hi Nancy, thank you for your kind words. We hope to see you back at La Bettola di Terroni soon!
Food was perfect. My girlfriend and I really enjoyed the spaghetti
Hi there, thank you for your review and 5-star rating!! We look forward to seeing you both again in the future :)
Met a friend for dinner and had a great meal enjoyed the stuffed fig appetizer it was outstanding ! Will definitely go again when I’m in the city
Hi Laura, thank you for your positive review. The fichi e 'nduja (baked stuffed figs withn'duja, pecorino, almond crumble and fig Vincotto) has been a very popular item this season. Stay tune for our fall winter add ons! Look forward to having you back :)
Definitely a must go if you love Italian food and wines. Exceptional service
We had wonderful night and it could not have been better.
Hi Michael, we're so happy to hear you had a great night with us at La Bettola. We hope to see you back soon :)
The pizza was great! Service was just enough. Didn’t feel rushed and wasn’t interrupted in our conversation.
Hi Hermito, thank you for understanding everything La Bettola has to offer to our guests! We're glad you enjoyed your time with us and hope to see you again in the future!
The food was terrific! My friend and I went to celebrate our birthdays and we had a wonderful time. Would do it again! Thanks
Hi Toni, thank you so much for your review! We are so happy to hear you had a wonderful birthday celebration. We look forward to seeing you again at La Bettola di Terroni!
This is one of our favorites in Toronto! We stop by during TIFF every year. Yum!
Hi Jane, we are so happy to hear La Bettola is one of your favourite restaurants in Toronto! We would love for you to come by at anytime during the year! Thank you and have a great day.