Last updated: June 30, 2020

 

These disclosures describe how OpenTable (as defined in the Privacy Policy) collects, uses, processes, and discloses personal information of California consumers and the rights you may have under California law. These disclosures are intended to supplement OpenTable’s Privacy Policy with information required by the California Consumer Privacy Act.

 

California law requires that we describe the personal information we collect about California consumers, including by identifying specific categories of information. As we describe in more detail in the “Information We Collect and Use” section of the Privacy Policy, we have collected the following categories of personal information in the past 12 months:

 

          Personal Details, Contact Information or Identifiers such as your name, email, or IP address

          Location such as geolocation data

          Photos or Visual Information such as your profile photo

          Commercial Information such as transaction history

          Device, Usage and Internet or other electronic network activity information such as information about your device type, browser settings or interactions with our sites

          Inferences such as about your preferences and interests from data we collect in order to provide and personalize our services and tailor the offers we and our partners provide to you

 

For information about the categories of sources from which we obtain personal information, or for additional details about the specific types of personal information we collect, please refer to the “Information We Collect and Use” section of the Privacy Policy. For information about our purpose(s) for collecting, or possibly sharing your personal information, please refer to the “How We Use Your Information” section of the Privacy Policy.

We may share your personal information with third parties as described in the “How We Share Your Information” section of the Privacy Policy. California law also requires that we provide you with information about certain disclosures of personal information to third parties, where the disclosure involves monetary or other consideration. California treats these disclosures as “sales” of information, even if no money changes hands. Some of the disclosures we have made in the last 12 months may constitute “sales” under California law and involve the disclosure of the following types of personal information: (1) personal details, contact information or identifiers (2) commercial information; (3) device, usage and internet or other electronic network activity information; (4) location data; and (5) inferences.

 

We also disclose certain personal information for “business purposes,” such as disclosures to service providers who assist us with securing our Services or delivering marketing messages and advertisements. We may disclose the following categories of personal information for our business purposes: (1) personal details, contact information, or identifiers; (2) location data; (3) photos or visual information; (4) commercial information; (5) device, usage and internet or other electronic network activity information; and (6) inferences.

 

California law grants certain rights to California consumers. These include the rights to:

 

          access specific pieces of personal information

          learn about how we process and share personal information

          request deletion of personal information

          opt out of “sales,” as that term is defined under the California Consumer Privacy Act

          not to be denied goods or services for exercising these rights

 

You may exercise your right to opt out of "sales" by clicking this Do Not Sell My Personal Information link and following the instructions.

 

To exercise your other rights under California law, please contact us using our request form or by contacting OpenTable at privacy@opentable.com or 1-800-OPENTABLE. Please note that you may only make a verifiable consumer request for access or deletion twice within a 12-month period.

 

We will not discriminate against you for exercising any of your rights under California law. Please note that OpenTable‚Äôs denial of your rights for reasons mandated or permitted by the CCPA or applicable law is not considered discriminatory, which may include access to certain features which require a verified account - like our payment & ordering services. If you are an authorized agent wishing to exercise rights on behalf of a California consumer, please contact us using our request form along with a copy of the consumer’s written authorization designating you as their agent.

 

Please note that we may need to verify your identity before completing your rights request. This may include sending an email to the email account associated with your OpenTable account, signing into your user account, or answering some security questions. Upon receiving a verifiable request, we will provide you with this information in writing, free of charge, within a time frame consistent under California law.


The following metrics below include the aggregate number of requests to know, requests to delete, and requests to opt-out received, complied with in whole or in part, by OpenTable:


Customer Request History Graph

OpenTable has responded to the requests to know, requests to delete, and requests to opt-out within the time-frame required under applicable law. As of June 30, 2020, to our knowledge, OpenTable has not denied any consumer requests.