Lussmanns - Hertford
Lunch on Saturday excellent food and excellent service . My favourite restaurant in Hertford.
My husband and I booked this as our 35th wedding ann treat for ourselves!!! What a treat It was !!!!! From the moment we walked into your restaurant to the moment we left .........everything about the evening was fantastic.....ambience ....food...service ...excellent !!!!! It’s just a shame that the other couple who sat next to us hadn’t been just a little bit more friendly...some folks just don’t want to talk do they ????😊😊
Will definitely return when we next find ourselves in the area !!!
We only go to Lussmanns for special occasions so that it stays a special place when we do go. We have never been disappointed in any of our visits. This visit was one of the best ones. My wife started with broccoli soup with sourdough bread whilst I had the chicken liver parfait. She then had the signature dish of steak onglet with frites and I had the highland red deer hotpot with pickled red cabbage, leeks and apples. We both finished with the single origin dark chocolate mousse with honeycomb. Every dish was a delight and you can taste that it was freshly cooked.
The staff are great and have found the perfect balance between leaving you alone without ignoring you whilst neither being too attentive and always on your shoulder. They are always available when you need them and they do not pressure you to finish. They have a full knowledge of the menu and are comfortable in discussing the options. They also make sure that they open the front door for you when you leave which is a nice personal touch.
This a great restaurant and we can not recommend it enough.
Service and staff excellent as always
Would always recommend to people
This was my first ever trip to Lussman’s - no idea why I havent been before - even though I live in Hertford. And I’m now planning another one as soon as possible.
Booking was simple - online.
Table ready and staff had obviously taken the time to read our details.
Ambience really inviting and friendly - no rowdiness.
We were given plenty of time to order - no rush - but staff nearby if we needed anything.
Food was delicious - we all agreed.
Very enjoyable occasion.
The waitress we had was really friendly, thoughtful and helpful. Unfortunatley a rather loud gentleman arrived at the table next to us towards the end of the evening and we weren’t really interested in his teaching experiences. Other than that a great dinner.
Great to hear you enjoyed your meal with us. Kind Regards, Laura (laura@lussmanns)
Great restaurant with quality food. Had a fab meal and chatted to fellow diners. The desert orange and almond tart yummy! Certainly recommend lussmans in Hertford.
Thank you Gina - wonderful to hear. Kind Regards, Laura (laura@lussmanns)
We use Lussmans on a regular basis and have always been impressed by them. The food is delicious and there is a real attention to detail in the presentation that we love. We also enjoy the fact that their food is responsibly sourced, sustainable and a lot of it is organic. Their fish and fresh vegetable sides are particularly good. We always go earlier in the evening so I imagine the ambience would be even better later in the evening with "mood" lighting. They have a very good value set menu but the al a carte won't break the bank either!
A lot of good things, and one small niggle. Lussman's has a nice atmosphere: it's bright and airy, lots of natural light, it's not too loud, but it has a nice energy.
I ate the smoked trout (really great) and the smoked haddock in some kind of hollandaise and poached egg (also really good stuff) and the black cherry tiramasu (Black forest gateau in disguise, which is no bad thing in my book). Everyone I was with loved their food too and the restaurant was super cool about us bringing a buggy in. The toilets are nice, and the waiting times were just right.
The one niggle is that our waiter kept trying to upsell us on everything. We order a carafe of wine, they say hey why not have a bottle? We order some food, they say, hey you're going to want to get the extra sides with that. And these ones. Why not get some coffees now?
And when we said no thanks, they were a bit off about it.
They had already replaced the normal menu with a set Mother's day menu, which I guess is fair enough, but they seemed to be under instruction to try and sell us extra stuff all the time. Having to keep saying no is awkward.
So, it's a great restaurant, and I'd probably go again, but geez, just chill out a bit.
Lussmanns in Hertford is the go to restaurant in the town.
Food seems cooked from scratch and I always receive great service.
Thank you Roberto. You are quite correct, our food is proudly cooked from scratch. Great to hear you enjoyed. Kind Regards, Laura (laura@lussmanns)
Food was excellent. Tasty and well prepared. Definitely will visit again.
Thank you Tim - lovely to hear. Kind Regards, Laura (laura@lussmanns)
The waiter got the order wrong... Pork instead of chicken arrived, no vegetables arrived with shepherd's pie. We had to wait one hour for the food... Booked online being told on arrival they need the table back in 2 hours. Yet we only received the food after an hour.
My second time here and again the service was impeccable !! Such friendly attentive staff, delicious food , including burgers to die for! We’ll be back again and again.
Great to hear, thank you Hannah. Kind Regards, Laura (laura@lussmanns)
Very nice food, not cheap but you get what you pay for. Good friendly service and a cosy comfortable atmosphere
Thank you Lorraine - great to hear you enjoyed. Best Wishes, Laura
Excellent Service and great atmosphere. Set meal excellent value.
Only beagatives would be that dished such as shepherds pie should come with veg. Parfait should come with chutney
Thank you for your review and feedback, I will pass on your notes. In the meantime, I hope we can look after you again soon. Kind Regards, Laura (laura@lussmanns)
Good food, wonderful service and a pleasant ambience. My only criticism would be the portion sizes are a little small.
Thank you Lynn - great to hear you enjoy dining with us. Kind Regards, Laura (laura@lussmanns)
Good food, good service.
My favourite restaurant in Hertford.
The food, service and ambience were perfect for our birthday celebration. We’ll be back,
Thank you Kellie - great to hear. Kind Regards, Laura (laura@lussmanns)
As always, perfect, I eat here often and Lussmans always delivers consistently great food, the Salt Marsh Lamb salad was spot on, smoked haddock cooked to perfection and followed up with the orange bread and butter pudding.
Norman, our waiter was happy,knowledgable and always there when you needed him.
Thank you Glenn. Great to hear that you enjoyed our March special and that Norman looked after you so well. Kind Regards, Laura (laura@lussmanns)
Service great. Atmosphere great. Food really not good. Really wanted to like this place as the staff were lovely and the atmosphere great but I’m afraid we won’t be returning as our food was bland, cold and not up to scratch for the price.
Great service. Our waitress Joy was super. The food was great, really lived up to our expectations.
It would be best to describe it as French Bistro style, which we really enjoyed. Overall, a wonderful experience. 👍🏻
Thank you for your feedback. Great to hear that Joy looked after you so well. Best Wishes, Laura (laura@lussmanns)
Great service and fabulous food as always! Staff are very nice and make sure we have all we need.
Thank you for your feedback - wonderful to hear. Best Wishes, Laura (laura@lussmanns)
Excellent as always! One of our favourite Hertford restaurants.
Thank you Alison - great to hear. Kind Regards, Laura (laura@lussmanns)
Great food using quality ingredients, responsibly sourced.
Great staff very attentive
Great ambiance without being loud.
Thank you Lee - lovely to hear. Kind Regards, Laura (laura@lussmanns)
Great food and very nice staff. Friday fish and chips are huge!
Very enjoyable dinner celebrating our daughters birthday.Staff very friendly .
Thank you for your feedback - lovely to hear. Kind Regards, Laura (laura@lussmanns)
Booked this venue for early Sunday evening. Extended the booking as my son unexpectedly turned up. No problems. Good table, good food and service was very friendly and helpful. Would happily recommend.
Thank you Pattie - great to hear. Kind Regards, Laura (laura@lussmanns)
Unfortunately the food was lacking flavour, seemed like a dish I could easily make myself, the steak was very under cooked having to be sent back, not worth the visit at all.
Had our first evening meal at Lussmanns for quite some time. Really enjoyed it. Will go back. Service excellent, food great value for money.
Thank you Graham - lovely to hear. Kind Regards, Laura (laura@lussmanns)
Would definitely recommend
Thank you ! Wonderful to hear. Kind Regards, Laura (laura@lussmanns)
food as always very good, service excellent, pity they charge 12.5% service , bit on high side for the location.
Thank you for your feedback, glad to hear that you rate our food and service highly. Sorry to hear that you think our service charge is too high. It is optional and the reason we add it is so that it can be fairly distributed to the waiters and chefs that contribute to the meal. Kind Regards, Laura (laura@lussmanns)
We had a lovely family dinner here on Friday night with our four children. The staff were very friendly and helpful and the food was delicious. It was very busy but we did not wait a particularly long time for food and everything was hot and very tasty when it arrived.
Thank you Becca - great to hear. Kind Regards, Laura (laura@lussmanns)
Unfortunately, despite the waiter being lovely, we’ve never waited so long for a meal.
Great evening at Lussmans. Excellent welcome, atmosphere and food. Let down by service timing. Service was excellent when we got it but felt forgotten at points. But only taken one star away because of this.
Had an amazing time here, food was lovely as was our waiter. Thank you
Thank you Denise. Kind Regards, Laura (laura@lussmanns)
We were seated really quickly, the food was delicious and the service attentive but not pushy. A great experience as usual.
Thank you for your feedback. Lovely to hear that you enjoyed your meal with us. Kind Regards, Laura (laura@lussmanns_
One of our favourite restaurants. Amazing food, service and value!
Thank you for your feedback - that is great to hear. Kind Regards, Laura (laura@lussmanns)
Lovely food and service. I had fish pie from the specials board which was really tasty. We were slightly early and they were very accommodating and found us a table quickly.
Thank you for your feedback. Great to hear that you enjoyed your meal with us. Kind Regards, Laura (laura@lussmanns)
As always the service, food and ambiance was excellent
Thank you Denise - wonderful to hear. Kind Regards, Laura (laura@lussmanns)
Love coming here, great food, lovely ambience, service is good and good value for money
Thank you for your review - lovely to hear. Kind Regards, Laura (laura@lussmanns)